Technical Account Management Jobs in Birmingham

Make yourself visible and let companies apply to you.

Roles

Technical Account Management Jobs in Birmingham

Overview

Looking for Technical Account Management jobs in Birmingham? Explore top opportunities in this vibrant tech hub with Haystack. Whether you're an experienced Technical Account Manager or looking to start your career, our curated listings connect you with leading companies seeking skilled professionals in Birmingham. Start your job search today and take the next step in your Technical Account Management career!

Filters applied

Birmingham

Technical Account Management

Salary

Location

Remote preference

Role type

Seniority

Tech stack

Sectors

Contract type

Company size

Visa sponsorship

SAP Support Analyst - Birmingham - PermanentHybrid working - 1 day per week on site required in BirminghamSalary - CompetitiveSAP Support Analyst required to provide 2nd line support across SAP applications. This position is focused around operational support, incident resolution and service excellence, ensuring SAP systems and connected applications remain stable, integrated and responsive to business requirements.Key skills and responsibilities:

Deliver 1st and 2nd line SAP support, managing incidents and service requests within SLA.

Diagnose functional and technical issues across SAP HR, Payroll, FI, MM, SD and integrated third-party systems.

Assist the Team Lead in providing a high-quality support service with timely resolutions and clear user communication.

Triage and allocate service requests to SAP teams or wider IT resources to ensure effective resolution.

Conduct root cause analysis and recommend preventative measures to reduce repeat issues.

Support business readiness for system changes, upgrades and operational improvements.

Maintain accurate end-user documentation and support materials.

Collaborate with stakeholders, vendors and IT teams to ensure system stability and continuous improvement.

Experience supporting SAP integrations and third-party applications.

Strong understanding of ITSM processes, including incident, problem and request management within SLAs.

Proven ability to perform root cause analysis and implement preventative actions.

Confident supporting system changes, enhancements, upgrades and business readiness activities.

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediateconsideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy

Service Engineer/Fluid TechnicianLocation: West Midlands + Nottingham (Travel once a week) - MUST BE FLEXIBLE Salary: £30,000 - £32,000 (depending on experience) + Company Van Shift: DaysBackgroundOur client is a long-established manufacturer of high-quality industrial lubricants, with a history spanning over a century. They have built a strong reputation for supplying premium metalworking fluids and industrial lubricants that support efficient, cost-effective, and sustainable manufacturing processes across a wide range of industries. Their specialist metalworking fluids are designed to reduce waste, improve tool life, enhance productivity, and deliver measurable cost savings for customers.Due to continued growth in their metalworking fluid sales and technical support services, they are now seeking a Metalworking Fluid Technician to join their existing service team, supporting key customer sites.LocationMidlands (National travel across the North and Midlands)Role OverviewThe role focuses on providing on-site technical service and support to manufacturing customers, ensuring metalworking fluids and associated products are maintained in optimal condition. The position is split as follows:

1 day per week visiting multiple customer sites across the North and Midlands

4 days per week based on one key customer site

The primary objective is to help customers maintain efficient manufacturing operations through agreed service levels, with a strong focus on health, safety, and environmental (HSE) monitoring, corrective actions, and technical advice.Key Responsibilities

Carrying out routine HSE monitoring and control of metalworking fluids on site

Taking remedial action when required and reporting adjustments to customer stakeholders

Acquiring, recording, and analysing product test data

Monitoring product usage via a bespoke cloud-based software system

Ensuring all work is carried out safely and in line with regulations and customer expectations

Maintaining regular communication with internal technical teams and key customer contacts

Preparing and cleaning CNC machine systems for product trials at customer sites

What’s on Offer

Permanent contract

Company van, laptop, and mobile phone

Day shifts, Monday to Friday

Competitive salary

Pension scheme

This is an excellent opportunity to develop into a Technical Service Specialist, with full training provided by experienced senior technicians.TrainingFull training is provided to develop the successful candidate into a qualified Fluid Support Technician.

Information Security Compliance Manager (PCI-DSS)

Robert Walters is working in partnership with a global leader in support services, they operate across multiple industries, including healthcare, education, business, and defence. Specialising in delivering tailored solutions for facilities management, operational efficiency, and client-focused services.Maintaining a strong presence in international markets. They are listed on the London Stock Exchange and is part of the FTSE 100 Index.Due to continued growth, they are keen to appoint an experienced Information Security Compliance Manager (PCI-DSS), paying a salary range up to £75,000 plus car allowance and bonus. The role is based out of the Birmingham offices on a hybrid model.As an experienced Information Security Compliance Manager (PCI-DSS), you will be responsible for driving the highest standards of payment card data security across group. This role will oversee and ensure adherence to PCI DSS Requirements and Security Assessment Procedures, conduct regular gap analyses and risk assessments, and deliver strategic oversight of PCI compliance activities across all payment channels.Information Security Compliance Manager (PCI-DSS): Duties

Adhere to PCI DSS Requirements and Security Assessment Procedures, ensure compliance across group

Conduct gap analysis, risk assessments and review of PCI Strategy aligned to PCI DSS Framework

SME for compliance of new services that process payments

Scope and Design Authority guidance, oversee testing requirements

Organise QSA review/assessment of technical designs and project deliverables

Documentation/Processes/Policies updated inline with PCI DSS standards

Perform on-site PCI DSS assessments across channels and produce detailed reports for stakeholders.

Review evidence supporting assessment procedures and act as Lead Auditor for planning and scheduling annual on-site assessments in collaboration with QSA.

Information Security Compliance Manager (PCI-DSS): Experience

Hold PCI-DSS internal Security Advisor (ISA) qualification

In-depth knowledge of PCI DSS requirements and compliance methodologies

Experience working with QSA (Qualified Security Assessor) reviews and technical project assessments

The permanent position for a Information Security Compliance Manager (PCI-DSS), paying a salary range up to £75,000 plus car allowance and bonus. The role is based out of the Birmingham offices on a hybrid model.This is an opportunity to join an industry leader listed on the London Stock Exchange and is part of the FTSE 100 Index. For further information, please apply with an updated CV toRobert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

CRM Consultant

Simpson Recruitment Services

Salary: £45,000Hybrid CoventryFull-time (37.5 hours)Make technology work for organisations that make a difference.Our client is a specialist consultancy helping organisations get real, long-term value from their technology.They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills.If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, you ll fit right in.The RoleYou ll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. You ll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands.You ll be responsible for:

Leading CRM implementation projects from discovery to roll-out.

Acting as the primary client-facing representative throughout the project.

Interviewing client teams and mapping their processes, requirements and data.

Translating real-world needs into CRM functionality and improved processes.

Designing CRM solutions and related tools to meet client goals.

Supporting data audits, transformation and migrations.

Configuring CRM platforms and contributing to solution design.

Delivering training and producing clear, user-friendly documentation.

Reporting progress, risks and budget usage to your line manager.

Owning client relationships alongside the wider CRM team.

You ll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems.What You ll NeedCore skills

Ability to understand, document and challenge client processes.

Confidence leading projects and giving clients clarity on direction and progress.

Strong analytical problem-solving in complex or unfamiliar domains.

Ability to map requirements to CRM capabilities and design robust solutions.

Understanding of data structures and the implications for user workflows.

Accuracy, attention to detail and solid self-management skills.

Collaborative mindset giving and receiving feedback openly.

Excellent communication skills in British English, written and verbal.

Strong numeric/spreadsheet ability (Excel/Google Sheets).

Curiosity, eagerness to learn and a proactive work ethic.

If you don t meet every requirement but believe you d excel with support, we still want to hear from you. We invest in developing great people.Desirable

CRM experience in the charity/non-profit sector.

Data auditing/analysis experience.

Client-facing consulting or project management.

Hands-on CRM configuration experience.

What We Offer

£45,000 salary, depending on experience.

7 weeks paid holiday.

Very flexible working patterns, as long as core collaboration hours are covered.

A modern, powerful MacBook plus everything you need for a productive setup at home or in the office.

Hybrid working with minimum two days per week in the Coventry office (more during probation).

A supportive, close-knit team that values high-quality work and meaningful impact.

If this sounds like you, please send your application to Gary Simpson

IT Project Manager, Healthcare IT Systems

Medical IT Systems, Healthcare Informatics -

Basic Salary £55,000 to £60,000

Bonus £10,000

Company Car

34 Days Holiday (Inclusive of Public Holidays)

Pension

Healthcare

Life Insurance

A home based role from anywhere in the UKThe Role - IT Project Manager, Healthcare IT SystemsFollowing continued growth this market-leading organisation now seeks to recruit a customer focused Project Manager. Responsibilities include:

Planning, organising and overseeing multiple software integration projects

Leading and delivering a clear plan encompassing the objectives of the project

Creating and maintaining project documentation

Leading customer engagement during scheduled calls

Working closely with customers to translate project objectives into an effective project plan

Supporting implementation engineers to keep them on task and on time

Handling change to preserve project plan commitments

Your Background - IT Project Manager, Healthcare IT SystemsTo be considered for this role you should be able to demonstrate:

Experience of project management in the IT healthcare technology sector

Good interpersonal skills with experience in a customer facing role

Ability to work well with all people and be a team player

Flexible, eager to learn, enjoy attention to detail and be a problem solver

Understanding healthcare standards such as DICOM and HL7

The Company - IT Project Manager, Healthcare IT Systems

Medical instrument and device manufacturer

Established over 60 years

Extensive product range and global presence in over 35 countries

Global business with an inclusive and caring culture

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

Oracle HCM Systems Analyst

Telent Technology Services Ltd

Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation’s critical infrastructure connected and protected 24/7.Reporting to the Senior Product Owner, you’ll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You’ll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly.This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month.What you’ll do:

Providing day-to-day functional first line support to the business

Investigate, troubleshoot, and resolve system issues

Collaborate with relevant teams to implement new system functionalities

Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements.

Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.

Produce clear, high-quality documentation and sharing knowledge with the wider team

Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.

Assist with change management initiatives, including adoption of new processes, system updates, and data management.

Who you are:You’re an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way.Key Requirements:

Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules)

Experience in implementation and configuration of new system functionalities

Experience providing 1st line system support and raising SR’s

Familiarity with ITIL processes and wider HR business processes.

Strong analytical mindset with the ability to diagnose and resolve system issues

Strong ability to translate business requirements into functional solutions

Excellent communication skills, both written and verbal

What we offer:A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.The additional benefits with this role:

34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually

Company pension scheme

A range of family friendly policies

Occupational health support and wellbeing Portal

Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:Click here for Telent Video!We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.#LI-Hybrid#TJ-Hybrid About TelentTelent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.Brilliance brought together.We are guided by our values and behaviours:Be InclusiveTake ResponsibilityCollaborateBe Customer-focussed

Field Service Engineer

Wallace Hind Selection

Are you a Field Service Engineer looking to upgrade your career into a regional role which includes the Midlands, South, with some European travel? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS:· Monthly £150 On-Call Allowance + £120 for additional call out · Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) · Performance Bonus · 25 Days Annual Holiday (Plus Statutory Days) · Group Income Protection Scheme · Private Healthcare including Optical & Dental · Life Assurance etc. LOCATION: Midlands and Southern England COMMUTABLE LOCATIONS: Birmingham, Coventry, Slough, Luton, Northampton, Milton Keynes, Oxford, Cambridge, Rugby, Hertford, Windsor, Reading, Solihull, Peterborough - or anywhere in between. JOB DESCRIPTION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology You will be our main Field Service Engineer for the Midlands and the South. This job consists of regularly spending time away, both in the UK and occasionally in Europe for a whole week at a time (up to 40-50% of time spent away in hotels). We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology As our Technical Service Engineer, you will: · Become the service subject Matter Expert for our customers. · Perform remote support and diagnostics. · Manage the escalation flow to ensure timely customer follow-up until issue is resolved. · Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. · Identify / forecast spare parts requirements · Utilise D365 Service Reports, RMAs & monthly KPI reports. · Handle all service calls timely and professionally. · Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. · Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology You will have: · Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar). · Either a technical Degree, HNC, HND, or time-served professional experience equivalent. · Strong customer-centric / customer-facing pedigree. · Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. · Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). · Experience of IP addressing, Remote Desktop Protocols, & Driver Support. · Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading. · Capability of working reliably / resiliently. NB : This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18344, Wallace Hind Selection

Audio Visual Service Engineer

To provide midlands field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits.This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates based in the Midlands. The Audio-Visual Service Engineer will work from home and receive a monthly car allowance of £350.Audio Visual Service EngineerResponsible for post-implementation fault finding, testing, and the repair of audio-visual equipment acrossvarious job sites and client types.Knowledge & Key SkillsOnsite Work 80%Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure)Projection and Display Devices (Maintenance)Custom Control Systems (AMX/Crestron/Extron/SY)Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams)Microsoft HubDigital Signage Systems (Scala/OneLAN/Brightsign)Video Wall Display Systems (Datapath/Dexon)IPTV (Exterity / Tripleplay)Live Event Work (VC/Presentation/Broadcast)Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general.Site cleanlinessCommunicating with customers and site contactsAdherence to site rules, procedures, and H&SAdhoc On-site Tech cover - annual leave, sicknessRemote 20%Completing post-job and PM reportsProviding phone/email tech supportProduct research and development for client requirementsContinue with PDP and applicable trainingIMS and Quality Policy awareness and developmentEssential:4 years audio-visual experience - installation/onsite/tech supportAbility to terminate cables (particularly Cat5/6, RS232 and Audio TRS)Knowledge of Audio room acoustic optimisation within various environmentsEffective communication skills at all levels, especially client-facingGood numeracy and written skillsMust be well organised with the ability to prioritise workload effectively whilst dealing with clients proactivelyQuick response to service desk ticketsAble to work individually and as part of a teamGood time keeping and dressed according to the job in handFully compliant with The Health and Safety at Work Act 1974Clean driving licence and a current passport holderAVIXA CTSDesirable:Crestron P101Extron School of AVCisco CCIPMicrosoft Teams core skillsNetworking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP

Sales Engineer - Water Mist Systems

Nationwide Travel £60,000 - £62,000 + Company Vehicle 25 Days Holiday + Bank Holidays | Private Medical SchemeAre you a Sales Engineer with experience in water mist systems looking for a new opportunity with a well-established company launching a new division?We are currently working with a market-leading company that delivers complex fire protection and security solutions. They design, supply, install, test, and maintain a wide range of systems, including sprinklers, gas suppression, fire detection, and integrated security.In this role, you will take the lead in managing the sales and proposal process for new water mist project enquiries allocated to you. You will assess project requirements, prepare accurate cost estimates, and collaborate with internal team members to deliver comprehensive proposals. You will have a strong understanding of sprinkler/water mist systems, coupled with excellent analytical skills and the ability to communicate effectively with clients and stakeholders.Responsibilities:

Review and respond to incoming enquiries, updating the CRM system accordingly.

Review and develop technical specifications and prepare proposals in line with customer deadlines.

Analyse customer specifications, drawings, BOQs and project documents to produce accurate quotations.

Liaise with Design Engineers, Project Managers and senior leadership to gather technical input for bids.

Assess financial and technical risks associated with each project.

Produce and submit quotations to clients.

Follow up on submitted quotations to gather feedback and update win/loss KPIs and lessons learned.

Build strong customer relationships through email, phone and site visits to support satisfaction and identify new opportunities.

Skills & Qualifications

Strong technical experience in sprinkler or water mist system design, including reading construction drawings and technical specifications (essential).

Proven experience preparing technical quotations or bids (essential).

Good understanding of construction programmes, building regulations, industry standards and legislation (essential).

Commercially aware with strong numerical ability (essential).

Previous experience in a sales or estimating role within the fire protection industry (essential).

Excellent organisational skills with the ability to meet deadlines and manage changing priorities (essential).

High attention to detail and accuracy (essential).

Strong IT skills, including Microsoft Office; experience with AutoCAD or AutoCAD viewer is desirable.

Ability to work independently as well as collaboratively within a close-knit team (essential).

Confident, personable and able to represent the business professionally with clients (essential).

Comfortable presenting proposals both in person and remotely (essential).

Experience working with end users, insurers and main contractors (essential).

For further information on the role or company, please apply now or contact Rhymel Henderson for a confidential discussion.

Deliver 1st and 2nd line SAP support, managing incidents and service requests within SLA.

Diagnose functional and technical issues across SAP HR, Payroll, FI, MM, SD and integrated third-party systems.

Assist the Team Lead in providing a high-quality support service with timely resolutions and clear user communication.

Triage and allocate service requests to SAP teams or wider IT resources to ensure effective resolution.

Conduct root cause analysis and recommend preventative measures to reduce repeat issues.

Support business readiness for system changes, upgrades and operational improvements.

Maintain accurate end-user documentation and support materials.

Collaborate with stakeholders, vendors and IT teams to ensure system stability and continuous improvement.

Experience supporting SAP integrations and third-party applications.

Strong understanding of ITSM processes, including incident, problem and request management within SLAs.

Proven ability to perform root cause analysis and implement preventative actions.

Confident supporting system changes, enhancements, upgrades and business readiness activities.

Network Technician Tamworth (on site, travel required) £29,000-34,000REED Technology are working with a client who are seeking a skilled Network Technician. This role involves supporting IoT systems, PLC-based platforms, and remote monitoring across UK and European sites. You’ll assist with wiring, testing, and commissioning, while contributing to innovative projects like AI integration and building a European excellence centre.Key Responsibilities

Wiring and testing of control systems

PLC preparation and remote system configuration

In-house commissioning and proactive issue prevention

Technical support for engineers and service teams

Quality control of systems prior to dispatch

Writing technical reports and communicating site conditions

Monthly reporting on product performance

Managing remote access and firmware updates

Understanding communication protocols (Modbus, BACnet)

CRM data entry (Salesforce)

Key Requirements

Electrical background with PLC controls knowledge.

Driving license preferable for site visits.

Proficiency in Office 365, Excel, PowerPoint, and CRM systems (Salesforce).

Familiarity with IoT systems, Azure, and communication protocols (Modbus, BACnet).

Strong problem-solving and fault-finding skills.

If you have the relevant experience and skills for this role, please apply using the link provided.

Fire & Security Service Engineer

Total Integrated Solutions Ltd

We are looking for a proactive and technically skilled Multi-Disciplined Engineer to join our growing team in the Leeds area. This is a fantastic opportunity for an experienced engineer who is eager to expand their knowledge across fire and security systems, including Access Control, Intruder Alarms, CCTV, Fire Alarms, and Networking.The successful candidate will be customer-focused, self-motivated, and committed to delivering high-quality service. You will be supported with further training and development.We will offer the following package:

Working hours: Monday Friday, 8.00am 5.00pm

Salary: £35,000 - £40,000 dependant on skills, experience, and qualifications

Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program

The role involves:

The service and maintenance of Access Control, Intruder Alarms, CCTV, Fire Alarms and networking

Demonstrate a willingness to undertake fire alarm training and work towards becoming a multi-disciplined engineer

Provide occasional support with the commissioning of systems, when required

Ensure client satisfaction is achieved before leaving site by delivering a high standard of service

Accurately complete all required documentation, including timesheets, and job reports, using the Companys service management system

Deliver outstanding premium service to customers at all times

Adhere to all relevant health and safety procedures and best practices

Participate in the Companys out of hours callout rota

Key experience / Qualifications:

Be able to demonstrate a good technical knowledge of Fire Alarm Systems, High-End CCTV, Access Control, and Intruder Alarm Systems

Knowledge of networking and PABX systems would be an advantage

Gent approved engineer status is desirable (training provided if not certified)

Minimum of 3 years experience in maintenance and repair of the relevant systems

Full UK Driving Licence

Knowledge and Skills:

Self-motivated, proactive, and a positive approach with a can-do attitude

Ability to remain effective under pressure and meet deadlines

Excellent verbal and written communications skills

Strong interpersonal skills, with the ability to build effective relationships with clients and colleagues

Well organised with a disciplined and structured approach to work

Commitment to continuous learning and personal development

SAP Payroll Analyst - HR/Payroll - Birmingham - Permanent

Hybrid working - 1 day per week on site required in BirminghamSalary - £50,000 - £55,000SAP Payroll Analyst required to support operational delivery and support the HR/Payroll landscape. The ideal candidate will have the ability to provide hands-on support across SAP Payroll, working closely with cross-functional teams to contribute towards SAP upgrades and integration of S/4HANA.Key skills and responsibilities:

Deliver 2nd/3rd line SAP Payroll support, ensuring timely resolution of incidents, queries and defects.

Investigate payroll discrepancies including retro issues, master data errors and schema/PCR failures.

Support weekly and monthly payroll cycles to ensure accuracy, completeness and compliance.

Analyse Time Evaluation issues including work schedules, absences/attendance and quota errors.

Perform root cause analysis and recommend long-term preventative solutions.

Configure SAP Payroll (Schemas, PCRs, Wage Types, Features, Infotypes).

Support updates to organisational structures, pay elements, statutory rules and collective agreements.

Maintain payroll documentation including configuration records and process notes.

Support testing cycles: unit, integration, UAT, regression and payroll comparison checks

Support HR/Payroll integrations with Finance, Time systems and third-party vendors.

Contribute to system changes and upgrades across the payroll landscape.

Support S/4HANA Payroll readiness and wider transformation programmes.

Identify automation and simplification opportunities in HR/Payroll operations.

Support statutory year-end activities (P60, P11D, RTI, NI).

Partner with HR Shared Services, Payroll, Finance and IT to resolve issues and deliver improvements.

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy

Sales Engineer - Fire Suppression

Office Owls Recruitment Limited

Company OverviewOur client delivers cutting-edge fire protection and integrated security solutions for some of the most complex and demanding environments. As true technical specialists, they focus on maximising the lifetime value of every project — from initial design through to supply, installation, testing and ongoing maintenance. Their expertise spans sprinkler systems, water mist, gas suppression, fire detection and fully integrated security systems.With over 140 years of trading experience and a proven project-delivery culture, our client has built long-standing partnerships with many of the UK’s most respected organisations across industry and construction.Summary of RoleYou will take ownership of the sales and proposal process for new water mist project enquiries assigned to you. This is a key role where you will evaluate project requirements, produce accurate and competitive cost estimates, and work closely with internal teams to deliver high-quality, technically robust proposals. A strong understanding of sprinkler and water mist systems, combined with excellent analytical and communication skills, will be essential to success.Job Responsibilities

Review and respond to allocated enquiries, ensuring accurate and timely updates within the CRM system.

Interpret and develop technical specifications, shaping proposals in line with customer requirements and deadlines.

Assess customer specifications, drawings, bills of quantities and supporting documentation to produce detailed and accurate quotations.

Collaborate with design engineers, project managers and senior leadership to obtain technical and commercial input.

Analyse and manage financial and technical risk associated with each project.

Prepare, submit and present professional quotations to clients.

Actively progress submitted quotations, gathering client feedback and producing win/loss KPIs and lessons-learned reports.

Build strong relationships with customers through email, telephone and site visits to enhance client satisfaction and identify new sales opportunities.

Skills & Experience

Proven technical experience in sprinkler and water mist system design, with the ability to read construction drawings and interpret technical specifications (essential).

Demonstrated experience producing technical quotations and bids (essential).

Solid understanding of construction programmes, building regulations, industry standards and relevant legislation (essential).

A creative and proactive approach, with a strong ability to build and maintain positive customer relationships (essential).

Strong commercial awareness with excellent numerical and analytical skills (essential).

Previous experience in a sales or estimating role within the fire protection industry (essential).

Highly organised with the ability to manage deadlines and changing priorities effectively (essential).

Exceptional attention to detail and a methodical, efficient working style (essential).

Strong IT skills, including MS Office; experience with AutoCAD or AutoCAD Viewer is desirable.

Ability to work independently while also contributing effectively within a close-knit, high-performing team (essential).

Friendly, professional and confident communicator, able to represent Hall & Kay positively with clients (essential).

Comfortable presenting proposals to clients both face-to-face and remotely (essential).

Experience working with end users, insurers and main contractors (essential).

Salary & Benefits

Up to £55,000 DOE

25 days holiday plus bank holidays

Contributory company pension scheme

Life assurance

Company car or car allowance

Company-funded Health Cash Plan

Company bonus scheme

36.5-hour working week

Monday to Thursday: 8:45am - 4:40pm

Friday: 8:45am - 4:00pm

SAP SuccessFactors & Payroll Specialist - Birmingham/Hybrid

Are you an experienced SAP professional with a passion for payroll solutions? My customer is seeking a talented SAP SuccessFactors & Payroll Specialist to join their dynamic team. In this key role, you will leverage your expertise in SAP SuccessFactors to drive innovative HR and payroll initiatives across the organisation.The salary for this role is up to £60,000 per annum plus benefits.This a hybrid role with occasional travel to the offices required.Key Responsibilities:

Lead the implementation, configuration, and optimisation of SAP SuccessFactors modules, ensuring seamless integration with existing HR and payroll processes.

Utilise your in-depth payroll knowledge to support payroll operations, troubleshoot issues, and deliver accurate, timely payroll solutions.

Collaborate with stakeholders to gather requirements and translate them into effective SAP SuccessFactors solutions that improve HR and payroll efficiency.

Provide expert guidance on best practices for payroll data management, compliance, and reporting within the SAP ecosystem.

Essential Skills & Experience:

Proven experience working with SAP SuccessFactors, with a particular focus on payroll modules.

Strong understanding of payroll processes, regulations, and compliance requirements.

Excellent problem-solving skills and the ability to deliver high-quality solutions in a fast-paced environment.

Outstanding communication and stakeholder management skills.

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacanc

Coventry (Hybrid – 2 days from home)

Competitive salary: £45,000 – £50,000

25 days holiday + bank holidays

Hybrid working: 2 days from home

Life assurance

Company pension contribution

Career development opportunities in a global organisation

About the CompanyWe are a global leader in industrial process fluids and chemical management solutions, serving sectors such as automotive, aerospace, metalworking, and manufacturing. Operating in over 25 countries, we help major manufacturers improve productivity, reduce costs, and meet sustainability goals.Our solutions enhance performance in operations like metal cutting, forming, cleaning, and corrosion protection. We pride ourselves on technical expertise, a customer-first approach, and a commitment to continuous improvement.As a Proposals Engineer, you’ll be part of a collaborative, forward-thinking environment where your contributions are valued. We offer professional growth, hybrid working flexibility, and a strong focus on work-life balance.The RoleWe’re looking for a skilled Proposals Engineer to join our commercial and technical team. This role is ideal for someone who enjoys solving complex problems, working cross-functionally, and delivering high-quality technical proposals.Key Responsibilities

As a Proposals Engineer, you’ll develop and deliver compelling technical and commercial proposals tailored to client requirements.

Collaborate with Sales, Engineering, and Product teams to gather data and ensure proposal accuracy.

Liaise with customers to clarify specifications and present solutions.

Ensure proposals comply with internal standards and industry regulations.

Maintain up-to-date knowledge of our product portfolio and market trends.

What We’re Looking For

Proven experience as a Proposals Engineer or in a similar technical role, ideally within manufacturing or industrial fluids.

Strong communication and analytical skills.

Ability to manage multiple projects and meet deadlines.

Proficiency in Microsoft Office and proposal management tools.

Engineering or technical qualification preferred.

What We Offer

Coventry (Hybrid – 2 days from home)

Competitive salary: £45,000 – £50,000

25 days holiday + bank holidays

Hybrid working: 2 days from home

Life assurance

Company pension contribution

Career development opportunities in a global organisation

ATA Recruitment are working exclusively with this client we will be conducting a short list starting today, we will conduct the 1st interview over the phone, and the successful candidates will then be forwarded to our client with our recommendation.If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the not-so-distant future, you will then be contacting by one of our Recruitment Consultant who will be able to provide more details.Contact:Bhav PatelRecruitment ConsultantATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Training and Applications Engineer

Applications EngineerLocation: Midlands-based (Nationwide Role) Job Type: Full-time, PermanentA well-established machine tool supplier is seeking an apprentice-trained Applications Engineer (or CNC Programmer / Machinist) to join its experienced field-based training and applications engineering team.This role would suit someone from within the machine tool or precision engineering sector who enjoys customer interaction, technical problem-solving, and hands-on machine work. Experience across turning and milling is highly desirable.The RoleWorking nationwide, you will support customers across a broad range of CNC machine tools, delivering training, applications support, and technical guidance both pre- and post-sale.Key responsibilities include:

Training customers on the use of CNC machine tools

Supporting customers to maximise machine capability and performance

Demonstrating machines pre- and post-sale

Troubleshooting and resolving technical issues

Providing technical support to customers and internal teams

Feeding back technical issues and best-practice improvements

Recommending process improvements to increase efficiency and reduce costs

Candidate Requirements

Completed a minimum 4-year engineering apprenticeship

Strong background in CNC programming and machining

Comfortable working hands-on with machine tools

Excellent communication and customer-facing skills

Experience with turning and milling machines preferred

Exposure to ProtoTRAK and/or Siemens controls beneficial (training provided)

Willing to travel nationwide, including occasional nights away

Training & Development

Structured onboarding and initial training at a UK headquarters location

Ongoing mentoring with senior applications engineers

Continuous professional development programme with a personal development plan

Package & Benefits

Competitive salary

25 days holiday plus bank holidays

Company vehicle with fuel card

Mobile phone and laptop

Hotel card for overnight stays

Company pension scheme

Health and wellbeing programme

Salary sacrifice electric car scheme

WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.WR is acting as an Employment Agency in relation to this vacancy.

Workshop Engineer

Pertemps West Bromwich

Lifting Equipment Workshop / Inspection Engineer Tipton About the RolePertemps West Bromwich are recruiting on behalf of our valued client for a Workshop/Inspection Engineer to join their specialist lifting equipment team based in Tipton.This is a hands-on, technical role where youll be inspecting, maintaining and repairing a wide range of lifting gear - including hoists, chain blocks and bespoke lifting equipment used across multiple industries.Youll be responsible for:

Inspecting & testing lifting gear in line with LOLER regulations

Identifying and recording equipment damage and completing service reports

Working to high safety and housekeeping standards

Supporting colleagues in the workshop and occasionally assisting with driving/deliveries

Communicating clearly with your Line Manager and customers when needed

Repairing, servicing and maintaining lifting equipment

This role suits someone mechanically minded, ambitious and eager to develop within a highly specialist industry.What Were Looking ForOur client is ideally seeking someone with:? Experience maintaining or inspecting lifting equipment? Knowledge of LOLER (or willingness to train towards LOLER Inspector level)? Strong mechanical or engineering skills? A full UK driving licence? Good communication, organisation and attention to detail? A positive, ambitious mindset and willingness to learn? Ability to work well within a supportive workshop teamThis is a great opportunity for someone driven and looking for long-term career progression.Why Apply?

Hourly rate at £16.50+ depending on experience

Additional earning potential through overtime

Specialist training and development available

Chance to gain industry-recognised qualifications

Long-term progression within a respected lifting equipment company

Hours: MondayFriday, 8am-4:30pm + overtime availableContract: Full-time, PermanentStart: ASAPLocation:Tipton ?? Work Location: On-site, Tipton workshop?? Job Type: Full-time, Permanent

Inspections Project Manager

Fuel Recruitment Limited

Telecoms Infrastructure Inspection Project Manager - PermanentUp to 60,000 + standard company benefits - West Midlands (Full-time on site)Key Skills / ResponsibilitiesProject Delivery & Task Management:

Plan, coordinate, and deliver maintenance projects on telecom towers and associated infrastructure.

Ensure projects are completed on time, within scope, and budget.

Supplier Management:

Liaise with and manage a network of suppliers for inspections and maintenance works.

Monitor supplier performance and ensure compliance with contractual obligations.

PMO & Reporting:

Maintain accurate project documentation and reporting in line with PMO standards.

Track budgets, costs, and resource allocation.

Inspection & Maintenance Oversight:

Oversee inspection programs for tower integrity, corrosion, and safety compliance.

Examples include:

Concrete footing inspections

Aircraft warning light inspections

Tower corrosion assessments

Risk & Compliance:

Ensure all works adhere to health, safety, and regulatory standards.

Identify and mitigate project risks proactively

Essential Skills & Experience

Knowledge of corrosion prevention, structural integrity, and aviation safety requirements.

Experience with PMO frameworks and reporting tools.

Relevant certifications (e.g., PRINCE2, APM).

Proven Project Management experience in telecoms or related infrastructure.

Strong understanding of capital projects and maintenance programs.

Familiarity with inspection processes for telecom towers and associated assets.

Excellent task management, organizational, and delivery-focused mindset.

Budget management and cost control experience.

Strong stakeholder and supplier management skills.

Role: Service Desk AnalystLocation: BirminghamRate: 130 p/dDuration: 3 Months initial contractHays Technology is looking for a service desk analyst to join an exciting client’s team. You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.What you will be doing:

Act as the first point of contact for IT-related queries via phone, email, and ticketing system.

Accurately log, categorise, and prioritise incidents and service requests.

Troubleshoot and resolve issues related to hardware, software, user accounts, and connectivity.

Escalate complex issues to 2nd/3rd line support or external vendors as appropriate.

Ensure timely and clear communication with users throughout the ticket lifecycle.

Support the Head of IT Operations in developing and maintaining a user-friendly IT knowledge base.

Identify recurring issues and contribute to root cause analysis and problem management.

Recommend and implement improvements to service desk processes and documentation. Review customer feedback and ticket data to identify trends and improvement opportunities.

Maintain accurate asset and configuration records.

Collaborate with other IT teams and third-party suppliers to ensure seamless service delivery.

Support site visits and remote troubleshooting when required.

What we are looking for:Essential:

Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting.

Strong customer service orientation with excellent communication skills.

Working knowledge of Windows 10/11, Office 365, Active Directory, and common desktop applications.

Experience using IT service management tools

Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

Understanding of ITIL principles and service management best practices.

Proactive and self-motivated with a continuous improvement mindset.

Empathetic and patient when dealing with users of varying technical ability.

Detail-oriented and methodical in approach to technical troubleshooting and documentation.

Collaborative team player who contributes to a positive working culture.

Desirable:

Experience with Microsoft Intune, Azure AD, and endpoint management.

Data processing and reporting skills (Excel, PowerBI)

Familiarity with knowledge-based platforms and documentation standards.

Experience supporting hybrid working environments and remote users.

No qualification required

What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Applications Engineer - EDM Machines

An exciting opportunity has arisen within this global manufacturer of machining centres, for an Applications Engineer to join its Coventry based team.THE ROLEThe role of Applications Engineer within the EDM department is to provide customers with technical engineering requirements, a high level of technical expertise and information both pre and post sales. Ideally you will be based in Birmingham, Leicester, Coventry, Rugby, Northampton, Warwick, Leamington Spa etc.Duties include:

Pre Sales technical Support to Sales Engineers

Demonstrating Electro Discharge Machinery

Training operatives from the Midlands centre of excellence

Post Sales technical back up/Customer support

THE PERSONIn order to succeed in the role of Applications Engineer in the EDM team you will ideally be working in a programming or machining role with good experience of Electro discharge machines. This role will also suit a production engineer that is looking to move from a shop floor role into a more professional engineering position that offers excellent benefits, training and progression.THE PACKAGE

£40,000-£46,000 Basic

Training and progression

Page 1 of 2

Frequently asked questions

What types of Technical Account Management jobs are available in Birmingham?

Birmingham offers a wide range of Technical Account Management roles, including positions in software companies, IT service providers, and tech consultancy firms. These roles can vary from entry-level to senior management positions, focusing on client relationship management, technical support, and solution delivery.

What qualifications are typically required for Technical Account Manager roles in Birmingham?

Most Technical Account Manager positions in Birmingham require a strong technical background, often with a degree in IT, Computer Science, or related fields, along with experience in account management or customer success. Certifications related to project management or specific technologies can be advantageous.

How can I apply for Technical Account Management jobs in Birmingham on Haystack?

You can browse our curated listings for Technical Account Management jobs in Birmingham, create a profile, upload your CV, and apply directly through our platform. You can also set up job alerts to be notified of new opportunities matching your criteria.

Are there remote Technical Account Management job opportunities available in Birmingham?

Yes, many employers in Birmingham offer remote or hybrid working options for Technical Account Managers. Our job listings clearly indicate the working arrangements, so you can filter jobs based on your preference for on-site, remote, or hybrid roles.

What is the average salary range for Technical Account Managers in Birmingham?

Salaries for Technical Account Managers in Birmingham typically range from £30,000 to £55,000 per year, depending on experience, company size, and specific industry. Senior roles or specialized technical skills can command higher compensation.

Terms

Feedback

Contact

Careers