Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments
Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper)
In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration
Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems
Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation
Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues)
Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar
Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring
Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect)
Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing)
Experience with DNS, DHCP, NAT, and network address planning
Ability to produce and maintain detailed network documentation, diagrams, and change records
Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes
Experience with SD-WAN technologies and deployment
Knowledge of VoIP systems and network QoS
Cisco CCNA/CCNP or equivalent certification
Microsoft Certified: Azure Administrator Associate
AWS Certified Solutions Architect Associate