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Support Engineer Jobs in Swansea
Overview
Looking for Support Engineer jobs in Swansea? Haystack connects skilled IT professionals with top employers in Swansea’s growing tech scene. Explore the latest Support Engineer vacancies near you and take the next step in your IT career today!
Quality Engineer
Reed Specialist Recruitment Ltd
Port Talbot
In office
Mid - Senior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Reed is recruiting for a Quality Engineer based near Swansea, to ensure high product quality manufacturing by overseeing lab operations, analytical testing, equipment, and quality systems. The role supports customer requirements, product release, audits, and continuous improvement.

Responsibilities

  • Coordinate internal/external testing.
  • Perform XRF testing and develop calibrations.
  • Review analysis results, improve sampling, and authorise product release.
  • Maintain the Quality Management System.
  • Create Quality and Sampling Plans from customer requirements.
  • Lead investigations, root cause analysis and corrective actions.
  • Support internal, customer and ISO audits.
  • Act as lead user for analytical equipment, managing calibration and maintenance.
  • Support commissioning, qualification, and documentation for new equipment.
  • Develop SOPs, training materials, and deliver operator training.
  • Improve testing efficiency, processes, and standardisation.
  • Analyse lab data to improve hit rates and external lab performance.
  • Support new tools, methods and capability upgrades.

Experience:

  • Laboratory or quality-focused manufacturing background.
  • Experience interpreting analytical test results.
  • Knowledge of QMS and ISO standards.
  • Root cause analysis and corrective action experience.
  • Strong technical reporting and cross-team collaboration.

If you would like to find out more about this opportunity or proceed with this process, please apply below!

Customer Care Technician - Carway
Dandara
Kidwelly
In office
Junior - Mid
£35,000 - £42,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Reference: RD CarCCTLocation: Carway, Carmarthenshire, United KingdomType of Contract: PermanentSalary: £ to £ per year Subject to experience plus expensed van, tools and bonus

At Dandara, we’re proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we’ve been setting the benchmark for excellence in UK housebuilding.

We’re now looking for a Property Maintenance Technician  to join our team, supporting our developments across the Carmarthenshire area. You’ll take pride in completing a range of repair and maintenance tasks within newly built, occupied homes — ensuring our homeowners enjoy their property to the highest possible standard.

About the role

Reporting to the Customer Care Manager, you’ll handle a mix of hands-on maintenance tasks and coordination with contractors, ensuring all work is completed efficiently, safely, and to Dandara’s high standards.

What you’ll do
  • Carry out day-to-day maintenance, repair, and finishing tasks within occupied homes.
  • Diagnose and resolve issues related to plumbing, joinery, painting, or general property defects.
  • Coordinate with contractors and the site team for larger works.
  • Schedule and manage visits with homeowners in a professional and courteous manner.
  • Ensure all works are logged, tracked, and completed in line with company processes.
  • Uphold strong health and safety standards across all tasks.
  • Represent Dandara with professionalism and care in every homeowner interaction.
What you’ll bring
  • Solid background in property maintenance, multi-trade, or aftercare work within construction, housing, or facilities management.
  • Excellent technical skills and a hands-on approach.
  • Strong time management and communication skills.
  • A customer-focused attitude and pride in your workmanship.
  • Full UK Driving Licence and willingness to travel across Essex as required.
What we’ll offer you
  • £35,000–£42,000 depending on experience
  • Expensed Company Van and tools.
  • Discretionary bonus
  • 33 days’ holiday (inclusive of bank holidays)
  • Private Medical Insurance
  • Employee Assistance Programme (EAP)
  • Health Hero digital GP and Health Assured Wisdom App
  • Competitive parental leave
  • 3x salary life assurance (option to increase to 4x)
  • Cycle to Work scheme
  • Employer-matched pension up to 5%
  • Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships

Important note for Recruitment Agencies

Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office. Any unsolicited Resumes received by us shall be deemed to be our property.

Any candidate submitted to us by an Agency via an unsolicited Resume shall be deemed to have been referred by that Agency free of commission, fee or any other charge (Fees). We are not liable for any Fees relating to the engagement of any person resulting from an unsolicited Resume

Cyber Defense Training with Job Placement (Swansea)
ITonlinelearning Recruitment
Swansea
Fully remote
Graduate
£28,000/day - £38,000/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

IT Helpdesk Manager
Flotek
Bridgend
In office
Senior - Leader
Private salary
RECENTLY POSTED

Job Title: IT Helpdesk Manager

Location: Bridgend, South Wales

Salary: Competitive

Job Type: Full-time, Permanent

Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm)

About Flotek:

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

About the Role:

As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities.

Key Responsibilities:

  • Reporting to our Head Of Service
  • Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount.
  • Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles.
  • Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations.
  • Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek.
  • Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team.
  • Provide excellent customer service by communicating effectively and professionally with our partners.
  • Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development.
  • Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service.
  • Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching.
  • Coach Team Leaders to take ownership of partner queries to deliver world class service.
  • Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team

What we’re looking for:

  • A positive attitude with a can do approach to everything!
  • A team player with Strong leadership skills
  • Have an ICT background within an MSP with experience of leading a team.
  • Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products.
  • Solid experience in customer service (excellent verbal and written communication skills required).
  • Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies
  • Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls.
  • Be commercially aware, including cost analysis and budget preparation
  • Comfortable with using CRM’s and documentation solutions
  • Naturally supportive leader.
  • Ability to prioritise personal and team workload.
  • Holds a Full UK valid driving license

Benefits:

  • Salary dependent on experience
  • Senior EMI Share Equity Scheme - own a slice of the “Purple Pie.”
  • Day off for your birthday.
  • Day off for other life’s milestones - such as weddings, moving house, child’s first day at school, or religious holidays.
  • Give back day to support your chosen charity.
  • Savings on gym memberships, shopping and other discounts available through Perkbox.
  • Variety of social events & team building opportunities are available.
  • Opportunities for professional development and career progression.

Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Please click the APPLY button to submit your CV for this role.

Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

Apprenticeship Trainer - Digital Infrastructure
Forward Role
Swansea
Hybrid
Graduate - Junior
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Digital Infrastructure Apprenticeship Trainer / Coach

£35,000 | Hybrid – Swansea | Permanent

We’re working with a leading Welsh apprenticeship provider — rated the No.1 performing training provider in Wales as part of the SAW consortium — to find a Digital Infrastructure Trainer to join their delivery team in Swansea.

This is a rare opportunity to work with a provider that’s genuinely making an impact: 89% of their apprentices remain with their employer post-programme, and their client base includes organisations like NHS Wales and the DVLA.

The Role

You’ll be coaching and assessing apprentices working toward the Agored Cymru Level 3 and/or Level 4 Diploma in Digital Infrastructure Engineer. Delivery will be hybrid, with visits to learners in the Swansea area alongside remote coaching sessions.

Day-to-day you’ll be:

  • Delivering one-to-one and group coaching sessions across the Digital Infrastructure pathway
  • Supporting learners through units covering networking principles, IT hardware, information governance, system security, and more
  • Tracking learner progress and managing portfolios of evidence
  • Working toward or holding an assessor qualification (CAVA / AET or equivalent)

What We’re Looking For

  • A solid background in IT infrastructure — networking, hardware, system support, or a related technical discipline
  • Experience delivering training, coaching, or assessment (apprenticeship experience preferred but not essential)
  • The ability to explain technical concepts clearly to learners at varying stages
  • Comfortable working independently and managing your own diary
  • Welsh language skills are a bonus but not required

What’s on Offer

  • £35,000 salary
  • Hybrid working based out of Swansea
  • Joining a provider with real traction in the Welsh digital skills market and a growing delivery team

Interested?

If you’ve got a background in digital infrastructure and want to move into (or grow within) apprenticeship delivery, we’d love to hear from you.

Apply now or get in touch for a confidential conversation.

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

Cyber Security Starter Course - Job Guarantee for Beginners (Swansea)
ITonlinelearning Recruitment
Swansea
Fully remote
Graduate - Junior
£28,000/day - £38,000/day
TECH-AGNOSTIC ROLE

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Cybersecurity Career Foundation Programme (Swansea)
ITonlinelearning Recruitment
Swansea
Fully remote
Graduate - Junior
£28,000/day - £38,000/day
TECH-AGNOSTIC ROLE

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit
Multiple locations
Fully remote
Graduate
Private salary
TECH-AGNOSTIC ROLE

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Junior Cyber Security Analyst
Newto Training
Multiple locations
Remote or hybrid
Junior
Private salary

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

  • 100+ hours of live, instructor-led online training
  • 4 industry-recognised certifications
    • Microsoft Azure Fundamentals
    • CompTIA Security+
    • CompTIA CySA+
    • Forescout FSCA (exam resit included)
  • Hands-on project work that mirrors real business challenges
  • Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

  • Course cost: £2,795
  • Payment plan: £232.91 per month (interest-free)
  • 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

IT Helpdesk Technician
Newto Training
Multiple locations
Remote or hybrid
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

Are you ready to start a career in IT Support?

The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits.

We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion.

Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready.

Within our IT Helpdesk Technician career programme, you will:

  • 100+ hours of live instructor-led online training
  • 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included)
  • Real-world project work getting you job-ready
  • Upon completion of your course, we’ll put you in touch with our partner companies to secure you a job in the I.T. industry

Course cost

£1995, or, £166.25 per month

We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want.

Click ‘Apply Now’ to begin your new career in IT Support!

Software Release Engineer (Azure)
Ernest Gordon Recruitment
Swansea
Hybrid
Junior - Mid
£45,000

£40,000 - £45,000 + 11% Pension + Hybrid + Progression + Global Business
Swansea, Wales

Are you a Software Release Engineer, Deployment Technician or similar from an Azure background looking to join a global leader within the Electrical Engineering Industry, joining a team of experts focused on the development and deployment of cutting-edge software that helps keep people safe?

Do you want to play an integral part in a fast-moving business that supports progression through supported training and clearly structured career development plans?

On offer is the opportunity to play a key part in the testing and deployment of critical software that ensures people are safe across industrial and manufacturing sites across the world.

In this role you will be responsible for Software release management, data validation and integration configurations. You’ll be working with Azure, Virtual Machines and SQL databases. You will not be signing off on project readiness or configuring core system functionality; instead you’ll be working to support the wider team through deployment execution, data integrity and release gate execution. This is a hybrid role, with 3 days in office.

This role would suit a JSoftware Release Engineer, Deployment Technician or similar looking to play an important part within a global business that are the leaders in their technical niche.

The Role:

  • Environment and Release Management through Virtual Machines and Azure
  • Data Preparation and Validation of SQL Databases
  • API Integration Configuration
  • Ensuring quality of deployment executions

The Person:

  • Software Release Engineer, Deployment Technician or similar
  • Azure background
  • SQL understanding
  • Commutable to Swansea

Job Reference: BBBH 24646a

Keywords: IT, Software, DevOps, Dev, Development, SQL, Data, Validation, Test, Engineer, Technician, API, VM, Virtual, Machine, Azure, MS, Microsoft, Release, Junior, Safety, Swansea, Cardiff, Wales

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Managed Print Engineer
Flotek
Bridgend
Hybrid
Junior - Mid
£30,000 - £32,000
TECH-AGNOSTIC ROLE

Job Title: Managed Print Engineer

Location: Bridgend, South Wales

Salary: 30,000 - 32,000 per annum

Job Type: Full-time, Permanent

Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm)

Who are we:

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group, you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

About the Role:

As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be part of the team responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Your responsibilities will include not only maintaining and exceeding established service benchmarks, but also actively identifying opportunities for process improvement.

Collaboration is at the heart of this role-you will work in close partnership with the Managed Print Service Manager, your expertise and proactive approach will help shape the future of our managed print services, ensuring our partners consistently receive exceptional support and value.

Key Responsibilities:

  • Reporting to the Managed Print Service Manager
  • Stay updated on industry trends and Flotek technologies
  • Responsible for giving world-class service at all times
  • Responsible for delivering your Managed Print installation projects on time and within budget
  • Responsible for communicating with clients and internal project managers.
  • Hands-on and remote technical troubleshooting
  • Creating and maintaining detailed project documentation to ensure effective handover to our support teams
  • Deliver product training to end users as well as internally at Flotek.
  • Installation of 3rd party software applications to partner PC and server devices
  • Ensure effectiveness of print management reporting applications at partner sites
  • Mentor and support the growth of aspiring Managed Print Engineers.

What we’re looking for:

  • A positive attitude with a can do approach to everything!
  • Excellent communication skills
  • Previous experience in a managed print delivery / service role in a technology business
  • Great technical ability to diagnose faults accurately and efficiently.
  • Experience in using a CRM to log installation / service notes
  • Be partner focused to understand and identify user needs
  • Experience of Konica Minolta and Lexmark desirable
  • Experience with secure print / papercut administration desirable
  • Excellent organisational skills and the ability to prioritise work effectively.
  • Excellent external partner liaison skills,
  • Happy to travel to partner sites over the UK
  • Full UK Driving Licence

Benefits:

  • Salary dependent on experience within range of 30,000 - 32,000 per annum
  • Includes company van.
  • EMI Share Equity Scheme - own a slice of the “Purple Pie.”
  • Day off for your birthday.
  • Day off for other life’s milestones - such as weddings, moving house, child’s first day at school, or religious holidays.
  • Give back day to support your chosen charity.
  • Savings on gym memberships, shopping and other discounts available through Perkbox.
  • Variety of social events & team building opportunities are available.
  • Opportunities for professional development and career progression.

Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Please click the APPLY button to submit your CV for this role.

Candidates with the experience or relevant job titles of Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, Copier Engineer may also be considered for this role.

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Frequently asked questions
In Swansea, you can find a variety of Support Engineer roles including Technical Support, IT Helpdesk, Desktop Support, and Network Support positions across different industries.
Typical qualifications include a degree or diploma in IT, Computer Science, or related fields, along with certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or Cisco CCNA. Relevant experience and strong troubleshooting skills are also highly valued.
Most Support Engineer positions in Swansea are full-time. However, depending on the employer, there may also be part-time, contract, or freelance opportunities available.
Salaries vary based on experience and company size but typically range from £22,000 to £35,000 per year for mid-level Support Engineers in Swansea.
You can browse available Support Engineer jobs in Swansea on our website, create a profile, upload your CV, and apply directly through our platform for any role that interests you.