?? Hertfordshire / Bedfordshire / Buckinghamshire / Cambridgeshire / North London
?? £35,000+ basic | OTE £45,000 + Company Vehicle

Overview

We are seeking an experienced Security Service Engineer to join a growing and technically strong team. The role involves servicing, maintaining, fault finding, and occasional installation of electronic security systems across a range of commercial and domestic sites.

This is a field-based position requiring strong technical ability, particularly with IP/networked systems.

Key Responsibilities

• Service and maintain intruder alarm, CCTV and access control systems
• Fault finding and diagnostic work on site
• Occasional installation of systems when required
• Work across domestic, commercial, retail, schools and care home environments
• Complete all job documentation in line with industry standards
• Ensure systems meet NSI and relevant British Standards requirements

Required Experience

• Minimum 5+ years experience in the security systems industry
• Strong knowledge of intruder alarms, CCTV and access control systems
• Good understanding of IP networking (port forwarding, IP addressing, remote access)
• Experience with systems such as Hikvision, Texecom, Paxton, Honeywell Galaxy (or similar)
• Strong fault-finding and diagnostic skills
• Full UK driving licence

Desirable Experience

• Experience with monitored alarm systems (ARC / DualCom / RedCARE)
• Knowledge of multiple manufacturer platforms
• Understanding of NSI standards

Package

• £35,000+ basic salary (dependent on experience)
• OTE £45,000
• Company vehicle
• Overtime & on-call rota (paid)
• Pension scheme
• Company equipment provided

Hours

• 40 hours per week
• 08:30 17:00 (site-based schedule)
• Participation in on-call rota (1 in 5 weeks)

About the Role

This is a great opportunity for an experienced engineer who wants to join a stable and expanding company working on a wide range of security systems and customers.

How to Apply

Apply now with your CV or contact us directly for more information.

About the job
Job summary
We established HMRC Customer Services Group (CSG) in October 2016, bringing together all operational Directorates into one customer-facing organisation.
We are one of the largest customer services organisations in the UK.
The work we do generates the revenue for Government to deliver services that make a difference to millions of citizens.
We have a clear ambition to be the best customer service organisation in the UK.
Our Debt Management (DM) operation, part of CSG, is a diverse business, responsible for collecting and reconciling all UK taxes.
Job description
This is a Central London, field-based position. The Regional Centres listed above are for HMRC internal reference only and do not dictate the specific working location for this role. Please select the nearest location available to you. Merit lists will be created for each location - if you are successful at interview, you will be placed on a merit list for the location you have expressed an interest for. Appointments from each merit list will be made in strict merit order.
Due to the nature of the role you may not qualify for London Pay as successful candidates may be attached to teams who do not cover London Pay areas. Please contact the vacancy holder for any questions on London Pay.
A total of 20 vacancies are available and appointments will be made from a merit list according to business needs and vacancy locations.
This is an exciting time to join a modern digital Field Collections Team within HMRC Debt Management, whose core purpose is to collect money to fund UK public services. Field Collections are responsible for pursuit and collection of overdue taxes.
You will interact with people from all walks of life including company directors, sole proprietors and partnerships to secure HMRC debts, including the recording of assets under Taking Control of Goods legislation in England.
Operating in local teams and sectors, with coverage extending to wider geographic areas depending on organisational needs and requirements, you will visit customers at their homes or businesses to gather information, negotiate payment plans, collect payments, or take enforcement action. Advance notice will be provided regarding any overnight stays required for business purposes or training.
You will have a full mobile kit including a laptop, card payment machine, mobile phone, and thermal printer to enable you to carry out your role on the road. You will also be provided with a lone worker health & safety device.
As this is a remote and mobile role, you will be eligible to apply for your own company car from one of our flexible schemes.
An 8-week training program and ongoing peer support are provided for your development.
Would you like to connect with other debt collectors on our team and discover more about the role and application process?
Join one of our Teams Webinar at 1pm on Thursday 23rd April 2026 or at 10am on Friday 24th April 2026. Please note, expressing interest does not guarantee an invitation, as spaces are limited.

Person specification
As an influential officer of the Field Collections Team, you will need to be organised, driven, manage your own time effectively, and communicate successfully. At times you will be an empathic civil servant and at other times an authoritative, assured and confident debt collection officer. Under challenging circumstances, you will operate fairly in your dealings with members of the public and with external and internal stakeholders.
Be part of a large and extremely engaged nationwide team who are inclusive, flexible, adaptable and creative in solving problems and dealing with change.
Whilst on the road, which is 90% of your time, you will be an ambassador for HMRC. You will take customer service, etiquette and fairness seriously and demonstrate it professionally. You will be self-motivated and always looking to develop your expertise.
Use your knowledge to remind customers about relevant laws, including Taking Control of Goods (England)
Use available digital platforms and apply good judgement to make decisions to progress each case and deal with associated queries.
Field Collections operates flexibly to maximise contact with customers and 90% of the working day is spent “on the road” calling at premises unannounced. Advance notice will be provided regarding any overnight stays required for business purposes or training, and all applicable expenses will be reimbursed.
Field Collections Team operates across the United Kingdom with a flexible working setup, allowing colleagues to work remotely during the week.
Essential Criteria

• Strong planning and organisational skills to deliver consistently high outputs in a fast-paced environment.
• Flexibility and ability to deliver a great customer experience with internal and external exposure across many levels of seniority.
• Adaptable and capable of operating in dynamic, fast-paced environments; comfortable working within tight deadlines and under pressure.
• Excellent interpersonal skills with a proven ability to influence and engage others effectively.
• Skilled in gathering and analysing data to make sound, evidence-based decisions (including when they are unpopular).
• Highly observant, ensuring all relevant information is considered.
• Proficient in Office 365.
• Manage your own caseload and undertake related administrative tasks.
• Strong time management and communication skills.
  Desirable Criteria:
• Hold a full UK driving Licence
  Behaviours
  We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits
Alongside your salary of £35,423, HM Revenue and Customs contributes £10,262 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Application
A 500‑word Personal Statement. This should be used to describe how skills and experience make the candidate suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.
• A separate 250‑word Behaviour statement on Making Effective Decisions.
Interview
Candidates who are successful at application stage will be invited to complete an interview.
If you are invited to interview, we will contact you via the Civil Service jobs portal to arrange a suitable date and time.
All interviews are conducted virtually via Teams in line with Civil Service Success Profiles, we will be assessing the following behaviours: Making Effective Decisions, Managing a Quality Service and Delivering at Pace. We will also ask some strengths-based questions.
Feedback will only be provided if you attend an interview or assessment.
Sift information:
In the event of a large number of applications being received, there will an initial sift that will assess your lead Behaviour statement. Only those candidates who successfully meet the required standard at the initial sift stage will progress to a full Sift, which includes the 500 word personal statement. Your progression to interview will be determined by your performance in both the lead Behaviour and personal statement assessment. Please be aware that if the number of successful applications is particularly high, the benchmark score may be raised at any point to ensure a fair and competitive process.
Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Eligibility & Application form
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via:
Use the subject line to insert appropriate wording for example - 'Please re-open my application - Field Collections Team - Central London vacancy closing date 1st May 2026.
Technical Support
If you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service.

Sounds great, what will I be doing?

You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all  the boxes right away; the important thing is that you’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here’s what the team will be looking for

We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years’ experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role…

The Contact Centre at Warner Bros. Studio Tour London delivers world-class visitor engagement, ensuring that our visitor experience across tours and retail, from the first contact point to the last, exceeds expectations and encourages repeat visits.

Within the Contact Centre our Customer Services team provide the first point of contact for enquiries within visitor experience and retail, both in-store and online.  As Customer Services Team Lead you will be responsible for the smooth, efficient and safe running of this Team.

You’ll lead the team in ensuring that customer and visitor experience from first point of contact to the last exceeds expectations and encourages repeat visits. You’ll support case volume, reporting and record maintenance and ensuring core KPIs are met.  The role will support internal staff engagement programmes and will deputise for senior management where appropriate.

Key Responsibilities

• Lead the team through example, ensuring operational readiness and adherence to highest standards of customer service. Motivate and lead, projecting positive attitudes
• Work closely with Visitor Experience management team to develop and implement operational procedures to enhance visitor and customer experience
• Coach, develop and manage team, deliver training and onboarding as appropriate
• Support monitoring and reporting on visitor and customer feedback, including online reviews and feedback forums
• Operate and support internal staff engagement initiatives and activities in line with core company principles
• Champion the visitor, ensuring that the team consistently delivers levels of excellence in customer service, from the first contact point to the last, exciting visitors, exceeding their expectations, and encouraging repeat visits
• Provide support across the wider Contact Centre, working closely with the Visitor Services Team Leads to ensure consistent service delivery, including weekend coverage as required

Essential Skills Required

• Proven track record working in a customer services or equivalent environment (2+ years) ideally within Visitor Attractions or Retail
• Previous experience using a CRM or inventory management system
• Previous supervisory experience
• Strong attention to detail
• Advanced verbal communication skills
• Excellent written communication skills
• Patient and approachable with the ability to manage a team with diverse skills and experience
• Proven track record in problem solving and confident in making decisions
• IT skills with a sound knowledge of Microsoft Office.
• Demonstrable track record of working to own initiative to test and review new ideas.
• Awareness of health and safety regulations.

Working pattern:

This role is full time (40 hours a week), working shifts.  Due to the varied nature of a visitor attraction, regular weekend and evening work will be required, across a seven-day rota.  Because we never stand still, a high level of flexibility is required to suit the needs of the business.  This can include working weekends, bank holidays, school holidays and late evenings, in rotation with other team members.

#T&R

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service.

Sounds great, what will I be doing?

You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all  the boxes right away; the important thing is that you’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here’s what the team will be looking for

We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years’ experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Our Team

As WBD continues to expand globally, our Technology & Operations team is at the forefront, building media technology and IT systems that set world-class standards. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing pay-TV, digital terrestrial, free-to-air, and online services reach audiences everywhere.

Your New Role…

In this dynamic position, you’ll focus on networking, international satellite & fibre methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you’ll play a vital role in monitoring and supporting WBD’s Global television distribution infrastructure, especially during our Live Events. As part of our Tier 1 operations support team, you’ll need a versatile skill set and the ability to stay calm under pressure.

Your Role Accountabilities

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party fibre, uplink, and playout providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Check the health of Distribution equipment routinely.
• Identify and address potential risks in our distribution infrastructure.
• Assist in training and developing Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.
• Establish new monitoring and metrics needs.

Qualifications & Experience

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI.
• Familiarity with TCP/IP Network concepts, including multicast traffic.
• Experience with SMPTE 2110 and Television Distribution Systems.
• Ability to operate test and analysis equipment like video waveform monitors and transport stream analyzers.
• Expertise in troubleshooting signal quality issues and systems integration.
• Knowledge of MPEG-2/4 encoding technology and TVRO receive systems.
• Strong computer literacy and excellent communication skills.
• Willingness to work overnight, weekends, holidays, and rotating shifts.
• Ability to communicate technical matters to both technical and non-technical audiences.
• Must be able to independently research, troubleshoot, and resolve issues.
• Capability to provide Total Call Ownership, including handling customer concerns.

Working Conditions

This role is advertised as Onsite , meaning all working hours will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background. If you require adjustments during the application process, we are here to support you.

Role Overview

The Systems Training Specialist will be the crucial link between the social care workforce and the technology they use, ensuring that all staff are proficient in the use of Mosaic and its associated reporting tools.

Key Responsibilities

• Conduct thorough training needs analyses to identify knowledge gaps and learning requirements across different staff groups and roles.
• Design and develop a comprehensive, structured curriculum for Mosaic and all associated reporting tools, ensuring content is differentiated by user role and technical ability.
• Create high-quality training materials in a range of formats, including presentations, printed manuals, quick reference guides, and interactive e-learning modules.
• Maintain a library of training resources that is kept current with system changes, new releases, and evolving business processes.
• Deliver engaging and effective training to individuals and groups through a variety of methods, including classroom-style workshops, one-to-one coaching, and virtual online sessions.
• Adapt training delivery style and content to accommodate different learning styles and varying levels of technical proficiency, from general non-technical users to analytically focused managers.
• Foster a positive, inclusive, and supportive learning environment in which users feel comfortable asking questions and developing their confidence with the system.
• Coordinate and manage the scheduling of training sessions, including room bookings, system access, and delegate communications.

Referral Reward

OnRecruit is offering 250 for every successful candidate referral.
If you know someone suitable for this role, refer them and receive a reward for each successful placement.

How to Apply

If you are interested in this opportunity, please apply below and we will be in touch.

On behalf of our Global Space and Defence client, we are seeing to recruit a Operations Quality Assurance Engineer on a 6 month contract, with potential for extension.

Role: Operations Quality Assurance Engineer
Pay : 32/hour, via Umbrella
Contract : Monday - Friday, 37 hours per week, 6 month contract - potential extension
Location : Stevenage
IR35 Status : Inside

Role Overview
Our Quality Assurance department ensures with confidence that our customers’ requirements are being met during the manufacturing, assembly, integration and test phases of the Spacecraft build cycle.

Vigilance and dedication in our efforts allows us to develop customised solutions, proactively eliminate problems, improve operational performance, maintain low costs, keeping our people safe and our customer satisfied in our unique and highly specialised operations and product manufacture.

Responsibilities

• The QA is fully empowered to manage all aspects of quality within the Spacecraft Production work area.
• Performing critical inspection activities and witnessing critical operations.
• Lead and influence the prevention of non-conformance’s and enforcing the quality mind set in the local work areas.
• Drive the efficient management of non-conformance and Cost of Non quality reduction.
• Collate build reconciliations and open points (e.g. open work orders).
• Perform Quality surveillance in the local work areas to ensure product quality meets the stated requirements.
• Ensure open actions from critical inspections are managed and tracked during all production phases.
• Attend and support PPS (root cause analysis) / IRB (internal review board) meetings where required
• Review and supply feedback of quality procedures, processes, documents and forms used during daily activities for accuracy and completeness
• Request and/or carry out a process audit as and when necessary
• Review Spacecraft Production work instructions for technical integrity, regarding product quality requirements through QVPs and standards, whether specific or more general. If needed, reject and assist manufacturing in the correction of errors. Reviewing drawings as needed in support of a work instruction review.
• Apply company Core Values to create an environment for success, set the example, uphold the standard and welcome challenges while maintaining integrity, commitment, confidence, teamwork, customer focus, respect and reliability

Skill Set
Essential

• A recognised engineering apprenticeship and/or equivalent academic qualification with at least 3 years Production, Quality or Engineering experience within the Aerospace or Military industry,
• Good understanding of Quality Assurance and product assurance activities.
• Communication skills to motivate others to improve the quality of their work as well as to explain your findings clearly.
• Teamwork and leadership attributes with excellent written and oral communication and persuasion skills.
• Solid hardware inspection background.
• Willingness to work on shift, on-call or off-site when required.
• Knowledge of Space Quality standards would be a strong advantage.

Desirable

• Lean, continuous improvement qualifications
• ESA qualification would be a plus
• Experience with 3D drawings (Catia,3DX) would be a plus
• Knowledge on composite/carbon would be a plus

If you are interested in applying for this position, and you meet the above requirements, please apply immediately, or send your CV

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.
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Mosaic Software Configuration Specialist

I am currently recruiting for a Mosaic Software Configuration Specialist to support the ongoing development and improvement of a core social care case management system.

This is a hands-on technical role focused on configuring, testing, and supporting Mosaic to meet the needs of Children s and Adults Social Care. The role will require the individual to work closely with service teams and suppliers to deliver system improvements that support statutory requirements, data quality, and frontline practice.

Key responsibilities

• Configure and maintain Mosaic forms, workflows, security, and system settings
• Translate service requirements into effective system solutions
• Lead system and user acceptance testing for configuration changes
• Provide second and third-line technical support
• Monitor and improve data quality and reporting
• Support system upgrades and work with the Mosaic supplier

Essential Experience

• Strong hands-on experience configuring the Mosaic system

• Good understanding of social care processes and statutory requirements

• Experience of system testing and technical troubleshooting

• Strong analytical, organisational, and communication skills

• Experience with Children s and Adults services Knowledge of Families First or Client-Level Data (CLD)

• SQL or reporting tool experience

Desktop Support Technician Contract: 6 months with view to extend Rate: 230 per day Location: Onsite in London Inside IR35 via umbrella A brand new support opportunity has opened to join one of Cathcart Technology's key clients. Your main responsibility will be responding to and supporting any end users requests from within the company, as well as be on hand to support the overall network infrastructure. You will handle key tasks such as configurating IT hardware, dealing with end users first hand and troubleshooting any network connectivity issues. Essentially you will take end-to-end ownership of all IT tickets as well as all communication and overall technical resolution. For this role you must come from a strong IT support background and have proven experience working as a Desktop Support Technician. You will also be able to demonstrate the ability to configurate, maintain and troubleshoot a range of IT hardware such as laptops, mobiles routers and switches. You will also have experience working with various software on Windows workstations as well as a variety of business applications. Key Skills and Experiences: Solid Tier 2 IT Support background Experience working with various Microsoft applications Experience working with a range of IT hardware e.g., Laptops, Printers, Routers Mange end user requests and act as the first POC Must be available to start in the next few weeks Sound good? Apply now or get in touch with Craig Russell at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Business in relation to this vacancy.

We’re looking for an Office Manager to join the team at Build Recruitment a specialist recruiter focused on the housing, construction and property sectors.

This is a varied, hands-on role at the heart of how we run the business. You’ll own our internal reporting, keep our systems and platforms running smoothly, coordinate marketing activity and manage IT and office operations across all of our offices. If you’re organised, tech-confident and want a role where no two weeks look the same this could be the right role for you.

What you’ll be doing

• Manage day-to-day office operations across all four offices supplier contracts, IT infrastructure, hardware, facilities and fob and key management.
• Own internal performance reporting through OneUp, producing KPI dashboards, consultant activity reports and pipeline slides for the leadership team.
• Develop and maintain client-specific MI for MSP and framework clients, and handle ad hoc analysis as needed.
• Manage systems and platforms, including user access and licences across Microsoft 365, Bullhorn and our job board platforms.
• Coordinate with our outsourced marketing provider approving posts, scheduling campaigns and maintaining our brand presence.
• Provide administrative support for the Alliance MSP programme and assist with candidate compliance onboarding as required.
• Continuously improve processes and reporting workflows, working toward more automated ways of working over time.

What we’re looking for

• Experience in an office management or operations role, ideally within recruitment or a sales-led environment.
• Confident managing multiple platforms, priorities and supplier relationships.
• Comfortable with data able to turn numbers into something meaningful and present it clearly.
• An interest in automation and emerging tools, with a willingness to develop smarter workflows over time.
• Strong communicator, equally at ease with the leadership team, external suppliers and candidates.
• Organised, proactive and self-sufficient.

About Build Recruitment

Since 2010, we’ve been placing professionals across housing, construction and property. We’re a close-knit team that values hard work, collaboration and doing things properly.

If you enjoy variety, solving problems and making an impact on how a business operates, we’d love to hear from you.

About Build Recruitment

Since 2010, we’ve been placing professionals across housing, construction and property. We’re a close-knit team that values hard work, collaboration and doing things properly.

If you enjoy variety, solving problems and making an impact on how a business operates, we’d love to hear from you.

Pensions Specialist - 12 Month Contract

Location: London (Hybrid - 2 days onsite, Tuesdays mandatory)
Rate: 33.93 per hour (Umbrella)
Start: ASAP

Overview

An opportunity has arisen for an experienced Pensions Specialist to support the delivery and transition of LGPS administration within a large public sector Shared Services environment.

This role will focus on delivering high-quality pension administration and embedding sustainable processes for long-term service delivery.

Key Responsibilities

• Deliver end-to-end LGPS administration (starters, leavers, retirements, estimates)
• Perform complex pension calculations, including CARE schemes
• Manage and resolve technical LGPS queries
• Review submissions to third-party administrators
• Work closely with Payroll and HR teams
• Produce and maintain process documentation and guidance
• Support stakeholder engagement and service transition into BAU

Essential Requirements

• Recent, hands-on LGPS administration experience (essential)
• Strong knowledge of full pension lifecycle processing
• Experience using LGPS systems/portals
• Confident handling complex calculations and queries independently

Desirable

• Experience in HR Shared Services
• Public sector or local authority background
• Strong attention to detail and process improvement experience

We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed.
For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to .

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Ampthill, Bedfordshire | Permanent | On-site £40,000 - £45,000 + benefits 4-day working week (Monday-Thursday) with flexible hours We're looking for a Quality Assurance Engineer to join a growing engineering environment supporting complex, safety-critical programmes. This is a varied, hands-on quality role where you'll work across multiple projects, engaging with a wide range of engineering and operational stakeholders. If you enjoy being the go-to person for quality matters, influencing designs early, and driving issues through to resolution, this role offers real impact and visibility. What You'll Be Doing Act as the primary quality point of contact across multiple engineering projects Manage non-conformances end-to-end, including leading RCAs and implementing CAPAs Review and approve engineering and quality documentation Attend and contribute to design reviews, challenging and supporting design decisions Support bids and proposals, providing quality input and governance Work closely with engineering teams across mechanical, electrical, and manufacturing disciplines Engage with internal and external stakeholders to ensure quality requirements are met What We're Looking For Essential experience Proven experience managing multiple tasks and projects with strong attention to detail Demonstrable experience in root cause analysis (RCCA) and driving effective corrective actions Strong stakeholder management skills, from shop floor to senior leadership Confident decision?maker who takes ownership and accountability Excellent written and verbal communication skills Strong IT skills, particularly Microsoft Excel, Word, PowerPoint, and OutlookDesirable Experience with SAP (Quality module) Familiarity with quality management systems (e.g. ISO standards) Background in machining, electrical, or complex engineering environments Experience supporting bid or proposal work Security Clearance SC clearance required to start (or eligibility to hold SC clearance) Why Join? 4-day working week supporting work/life balance Exposure to a wide range of engineering programmes and technologies Opportunity to influence designs early and drive real quality improvements Supportive team structure with scope for development and progression Varied role - no two days are the same We're committed to creating an inclusive and supportive workplace. Applications are encouraged from all backgrounds, and reasonable adjustments can be made throughout the recruitment process if required

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Akkodis are currently working in partnership with a market leading service provider to recruit an SCCM/INTUNE Consultant.

The Role

As the SCCM/INTUNE Consultant you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well-managed upgrade experience - backed by world-class processes, tools, and a truly collaborative global team.

The Responsibilities

• Act as the subject matter expert for Windows & Office Pro Plus Feature Releases
• Analyse and communicate Feature Release changes to internal teams and customers
• Translate new Microsoft changes into hardware and application impact assessments
• Serve as the single point of contact for technical queries and escalations
• Investigate deployment failures using SCCM and Intune
• Own and resolve 3rd-line incidents via the Remedy queue
• Implement remediation activities to enhance service performance
• Present detailed Feature Release impact reports to Service Management and customers

The Requirements

• Confidently understand and interpret Microsoft’s roadmap for Windows & Office
• Communicate technical changes clearly to technical and non-technical audiences
• Deliver high-quality advisory, consultancy, and presentations
• Manage complex incidents and engage with multiple stakeholders
• Work collaboratively across internal teams, customers, and third parties

If you’re passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we’d love to hear from you.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Come and join the Littlefish team!

• Work location: Stevenage (with future travel in and around North London)
• Salary: Up to: £35,000 + Travel Expenses
• Must be eligible for SC Clearance (UK resident for the last 5 years)
• Full clean driving licence & access to own vehicle is essential

Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role and what youll be getting up to on a day to day basis:

Littlefish is hiring a Field Engineer to be based in Stevenage with strong problem-solving skills and the confidence to work directly with customers in the field. This Field Engineer role offers the opportunity to provide hands-on onsite and remote support across a broad range of hardware, software, and modern workplace technologies. Youll work independently for much of your time, travelling to customer sites, diagnosing issues, completing installations, and supporting project activities.

Its a role suited to someone who values variety, is comfortable managing their own workload, and takes pride in delivering a reliable, well-communicated service. Your work will have a direct impact on customer operations, making this a position where technical ability and professional customer interaction both matter.

You will:

In this dynamic, field-based role, youll provide technical support to Littlefish contract customers, handling everything from device builds to hardware installations, troubleshooting and project delivery. Responsibilities include:

• Delivering 1st & 2nd line onsite and remote support across hardware, software, mobile and print environments
• Resolving technical issues efficiently while maintaining clear, professional communication with customers and internal teams
• Prioritising and progressing incidents & service requests in line with customer-specific SLAs
• Completing technical project work such as Service Transitions, Deployments and Project-based tasks
• Carrying out basic network and server troubleshooting and administration
• Confident supporting C-Suite and VIP users in a high-touch, customer-focused environment
• Making effective use of downtime to enhance skills, complete training and maintain personal qualifications

Who you are:

Youll fit right in if youre proactive, adaptable, and confident working independently. Essential experience and attributes include:

• Strong IT problem-solving skills across modern technology stacks
• Excellent customer service skills & proven experience working with C-Suite and VIP users
• Hands-on experience supporting desktop, laptop, and printer hardware, Office 365, Windows 11, Exchange, Active Directory, Apple macOS/iOS, and deployment technologies including Intune and SCCM
• Excellent face-to-face, written, and telephone communication skills
• Full clean driving licence, access to own vehicle & willingness to travel across the UK
• Ability to prioritise tasks to meet SLA requirements
• Calm under pressure, logical, and able to explain technical issues to non-technical users

What can we offer you?

• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing-I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate-We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).

Our client, a leading insurance company, is seeking a Genesys Low-Code Developer to design and optimise customer communication workflows.

The role focuses on low-code development and system customisation within Genesys Cloud, leveraging native tools such as Architect, routing, and configuration to deliver efficient customer journeys with minimal custom development.

Key Responsibilities

• Configure and maintain Genesys Architect flows (voice, chat, email)
• Set up and optimise routing, queues, and skills-based logic
• Customise the platform to support customer service journeys
• Implement lightweight integrations using Data Actions and APIs
• Enhance self-service capabilities and reduce agent dependency

Key Requirements

• Strong experience with Genesys Cloud (Architect, routing, queues)
• Experience in low-code/configuration-driven environments
• Understanding of contact centre operations and CX journeys
• Familiarity with APIs and Data Actions

Role Scope

This is a configuration-focused role, prioritising:

• Low-code solutions and Genesys customisation
• Rapid iteration using native platform capabilities
• Minimal reliance on custom Back End development

Success Measures

• Increased self-service adoption
• Improved support efficiency and response times
• Scalable and maintainable Genesys configurations

If interested please send us a copy of your CV.

3-Month Contract (Possibility of Extension)
Location: Dartford (Fully On-site)
Rate: 130 per day (Inside IR35)

We’re partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This role sits within a dynamic office team, where you’ll play a key part in supporting day-to-day project coordination and administration.

What you’ll be doing:

Contacting end users to coordinate device deliveries and collections
Keeping project trackers and spreadsheets up to date
Tracking and logging Proof of Delivery (POD) information
Handling and updating tickets within ServiceNow
Supporting the wider team with general administrative tasks

What we’re looking for:

Previous experience in a customer service-focused role, with strong communication skills
Well-organised with a keen eye for detail
Comfortable using Excel or similar spreadsheet tools
BPSS clearance obtained within the last 6 months, or willingness to undergo checks before starting

If you’re immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed).

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Data Centre Shift Technician Heathrow, West London Permanent 58,927 + Package

We are actively recruiting for a Data Centre Shift Technician to carry out data centre operations, infrastructure installations and environmental monitoring at a prestigious financial sector data centre in West London.

As a Data Centre Shift Technician you will work on server racking & stacking, structured patching, break-fix, decommissioning, cabinet modifications and IMAC delivery via ServiceNow. Environments: mission-critical data centres, data halls, comms rooms, plant rooms.

Employment Package

• Role: Data Centre Shift Technician
• Status: Permanent
• Base Salary: 58,927
• Est. Earnings: TBC
• Hours: Continental shift (24/7 rota, days & nights)
• Overtime: x1.5 until midnight / x2 overnight
• Location: Heathrow, West London (Hounslow)
• Works: Racking & stacking, patching, break-fix, IMAC, decommissioning, infrastructure installs, cabinet modifications
• Industry: Critical Environments / Financial Sector Data Centres
• Monitoring Tools: ServiceNow, SCADA, BMS, VESDA, Hawki, Netcool, e-permit, TCM

Requirements

• Previous experience in a data centre operations or hands-on DC technician role
• Confident with structured patching, racking & stacking and break-fix tasks
• Familiarity with environmental/systems monitoring tools (BMS, SCADA, VESDA)
• Experience working to SLAs and KPIs in a managed services or critical environment
• Comfortable working a continental shift pattern including nights
• Strong attention to detail and ability to escalate issues appropriately
• Professional approach to client-facing work within a high-security environment

Interested in this Data Centre Shift Technician role based at Heathrow, West London? Apply now or get in touch for a confidential conversation.

The purpose of the Senior Salesforce Administrator role is to manage the ongoing development, maintenance and support of the Salesforce platform, which provides core CRM, case management and sales management capabilities to the easyJet holidays business. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform. What you'll bring - Strong Salesforce product knowledge and at least five years of hands-on Salesforce administration experience with Service Cloud/Experience Cloud - Salesforce advanced administrator certification (other certifications are a bonus) - Strong understanding of contact centre operations and technologies, including CCaaS solutions - Background in designing complex, scalable, best-practice solutions - Proven experience supporting Salesforce upgrades and ensuring successful integration - Proactive attitude to Salesforce enhancements with a deep knowledge of Salesforce products and their functionalities - Experience in defining and executing a long-term platform vision - Understanding of triggers and Apex code - Familiarity with data analysis and reporting tools - Understanding of AI automation using Einstein/Agentforce - Experience in change management and governance - Excellent problem-solving and troubleshooting skills - Strong stakeholder management skills driving business engagement up to senior management levels - Great interpersonal and communication skills demonstrating ability to communicate complex technical issues succinctly in a non-technical manner - Strong understanding of business priorities and decision-making skills to decide what to prioritise - Experience of mentoring more junior members of the team - Experience of being able to manage 3rd party relationships A more detailed job description can be found via the link below.