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Support Engineer Jobs in Oxford

Overview

Looking for Support Engineer jobs in Oxford? Explore the latest IT support engineer opportunities in one of the UK’s leading tech hubs. Whether you’re an experienced technical support specialist or just starting your career, our Oxford job board connects you with top employers seeking skilled Support Engineers. Find your next role today and advance your IT support career in Oxford!
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Junior Cyber Security Analyst
Newto Training
Multiple locations
Remote or hybrid
Junior
Private salary
RECENTLY POSTED
microsoft-azure
Ready to launch your career in Cyber Security?The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.Why choose this programme?We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.What’s included:
100+ hours of live, instructor-led online training
4 industry-recognised certifications
Microsoft Azure Fundamentals
CompTIA Security+
CompTIA CySA+
Forescout FSCA (exam resit included)
Hands-on project work that mirrors real business challenges
Job guarantee we connect you directly with our partner employers to secure your first role in I.T.
Your investment:
Course cost: £2,795
Payment plan: £232.91 per month (interest-free)
100% refund if you’re not offered a job after completing the programme
No experience? No problem.You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.Take control of your future.Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.
Audio Visual Install and Service Engineer
GET STAFFED ONLINE RECRUITMENT LIMITED
Berkshire
In office
Mid
£32,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
£32,000 - £45,000 per annumMust live within 2 hours of ReadingFull Time, PermanentThe CompanyOur client is a leading provider of cutting-edge audio visual solutions, delivering state-of-the-art technology and comprehensive support services to clients across the UK. Their dedication to exceptional customer service has established them as a trusted partner in the AV industry. They are currently seeking a skilled Audio Visual Engineer to join their dynamic team, responsible for managing service contract emergency callouts, planned maintenance visits, surveys, commissioning and installations.The RoleThe Audio Visual Engineer will provide on and off-site technical support to their clients, ensuring the optimal performance of audio visual systems. This role involves responding to emergency callouts, conducting scheduled maintenance visits, and managing various administrative tasks, including accurate logging and reporting. Additionally, the candidate will be responsible for surveys, commissioning and installations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesEmergency Callouts:
Respond promptly to emergency service requests, providing on-site troubleshooting and repairs for audio visual systems.
Ensure technical calls are managed within a 2-hour response time and arrive on-site within 24 hours.
Maintain clear communication with clients and the service team regarding the status and resolution of issues.
Planned Maintenance Visits (PMV):
Conduct regular maintenance visits as per the service contract schedule.
Accurately log details of each visit, including serial numbers of equipment serviced, using the company’s CRM system.
Take and maintain drawings / pictures relevant to each service contract for reference and documentation.
Identify potential issues during maintenance visits and recommend proactive solutions.
Provide feedback to the Service Contract Manager after each visit to ensure continuity and customer satisfaction.
Technical Support and Troubleshooting:
Provide expert technical support for a range of audio visual equipment, with a particular focus on Yealink and Logitech systems, ensuring that skills are kept up to date.
Maintain a log of supplier and manufacturer support contacts to facilitate on-site resolutions.
Collaborate with the internal support team to escalate and resolve complex technical issues.
Document all service activities, including repairs, maintenance, and client interactions, in accordance with company procedures.
Client Relationship Management:
Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.
Provide clients with technical advice and guidance on system operation and maintenance.
Work proactively to elevate the service contract experience for customers.
Site Surveys and Commissioning:
Conduct full install and technical site surveys.
Independent installation and team installation.
Final day commissioning or training on installation works.
Vehicle and Equipment Management:
Ensure the upkeep, cleanliness, and audit compliance of the company vehicle.
Maintain demo stock and ensure all equipment is ready and available for client demonstrations when required.
Adhere to the company’s PPE and dress code standards for all site visits.
Ad Hoc Responsibilities:
Provide internal AV support for the office as needed.
Continuously manage your own training and professional development to stay current with industry trends and technologies.
Required Skills and ExperienceTechnical Expertise:
Proven experience as an Audio Visual Engineer (not just service).
Strong understanding of audio visual systems, including installation, configuration, and maintenance, particularly with Yealink and Logitech systems.
Proficiency in troubleshooting and resolving technical issues with AV equipment.
Certifications and Qualifications:
Relevant technical certifications (e.g. CTS, Crestron, Extron, AMX) are highly desirable.
Electrical or electronics engineering qualification (HNC/HND or equivalent) is advantageous.
Communication and Organizational Skills:
Excellent communication and interpersonal skills, with the ability to explain technical issues to non-technical clients.
Strong organisational skills to manage schedules, logs, and client interactions effectively.
Strong written skills for documenting service activities and reporting.
Problem-Solving Ability:
Ability to work under pressure and manage multiple tasks simultaneously.
Proactive approach to identifying and solving technical issues.
Flexibility and Availability:
Willingness to work flexible hours, including weekends and evenings, as required for emergency callouts.
Valid UK driving license and willingness to travel across the UK for on-site visits.
Benefits:
Competitive salary.
Company vehicle and mobile phone.
Pension, Medical and EAP programs.
Ongoing training and professional development opportunities.
Supportive team environment with career progression prospects.
If this Audio Visual Install and Service Engineer sounds like an ideal role for you, then apply today and our client will be in touch.
Video Games Console and Controller Repair Engineer / Technician
GET STAFFED ONLINE RECRUITMENT LIMITED
Berkshire
In office
Junior
£25,500
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Video Games Console and Controller Repair Engineer/TechnicianBeenham, Readingup to £25,500 per annumAbout You:
At least 1 years’ experience in repairing consumer electronics (preferred).
You are interested in repairing electronics to reduce e-waste.
You are able to efficiently manage your own time in a target-driven environment.
You are hands-on and have a can-do attitude.
You have a strong teamwork ethic and share aspirations to be successful.
You are interested in Gaming (preferred).
Relevant experience with transferable skills: Field Technicians, IT Technicians, Electrical Maintenance Technicians, Mobile Phone Technicians.
What You Get:
Full on-site training for the repairs of their products.
28 days paid holiday P/A (including bank holidays).
Company pension scheme.
Regular appraisals that reward outstanding performance with salary reviews and bonuses.
Trade price discounts on all products for you and your immediate family.
Early access to forthcoming new products.
Early finish on a Friday.
What You Will Do:
Work in their modern, fully furnished and air-conditioned environment.
Repair & refurbish various Microsoft/Sony/Nintendo Video Games Consoles, Games and Accessories to their stringent high standard.
Working Hours:
39.5 per week
Monday - Thursday between 8am - 4.30pm
Friday between 8am - 4pm
About Our ClientOur client was established in 1975 to provide a Mail Order Music Catalogue service to record collectors. In 2025, they celebrate their 50th birthday and their product portfolio has evolved to include Film, Games, Books, Homeware and Electronics, and Clothing which they supply to customers all over the UK.Apply today with your CV.
Project Engineer
SER Ltd
Oxford
In office
Junior - Mid
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Security Project Engineer Location: Oxford Salary: £40,000 - £50,000 (DOE) Benefits: 30-minute travel time each way, company van or car allowance (personal use), company credit card, performance bonus scheme, 25 days holiday + bank holidays, healthcare, flexible working hours, ongoing progression, and development opportunities.**About Us:**Step into the future of security with a forward-thinking, tech-driven company thats shaping the way businesses and high-net-worth individuals protect their most valuable assets. We are a team of security experts, engineers, and risk consultants who work with prestigious commercial enterprises, high-risk clients, and VIPs to create tailored strategies that safeguard people, property, and operational efficiency. Join us and become a part of something exceptional!**Position Overview:**This is not your average engineering role its a chance to take your skills to a whole new level! As an Project Engineer, youll play an essential role in safeguarding high-profile commercial properties with cutting-edge security systems. Youll be out in the field, working closely with a diverse array of clients, including high-net-worth individuals and elite organisations, ensuring their security needs are met with precision and excellence.What makes this role stand out? Youll have the opportunity to break away from the standard engineering routine, adapting your work and solutions to the unique needs of each client. This is your chance to venture beyond the ordinary and be part of something extraordinary.Key Responsibilities: Installations with Impact: Lead the installation of intruder alarm, cctv and access control systems (and occasional fire alarm maintenance), ensuring everything is in line with company standards and industry regulations. Top-Notch Client Interaction: Provide exceptional customer service while building strong, professional relationships with our high-profile clients, ensuring their satisfaction and peace of mind. Team Synergy: Work alongside a talented, dedicated team, collaborating to ensure operational efficiency and delivering top-tier service. Clear Communication: Whether written or verbal, communicate effectively and professionally with clients and colleagues to ensure smooth operations. Professionalism at Its Best: Represent the company with integrity, professionalism, and a commitment to excellence, setting the bar for industry standards. Travel & Flexibility: Travel to client sites with ease using your company van or car allowance, all while maintaining a flexible work schedule to suit your lifestyle.Qualifications & Skills: Security Expertise: Proven experience installing cctv, access control and intruder alarm systems is essential. Fire maintenance experience is a bonus but not required. Interpersonal Skills: Ability to build rapport with clients and work seamlessly in a team environment. Excellent Communication: Clear, concise written and verbal communication skills are a must**. Driving License:** A full UK driving license is required to travel between client sites.**Training & Development:**Were committed to your growth! In this role, youll have the opportunity to expand your skillset, access continuous training, and advance within an industry-leading company. Whether you’re enhancing your technical expertise or taking on new challenges, well support your career every step of the way.**Ready to take your career to the next level?**If you’re an experienced engineer looking for an exciting, dynamic role that will push you to grow and innovate, apply now to become part of our groundbreaking team. This is your chance to work with top-tier clients and make a real impact on the world of security.**How to Apply:**Ready for the next step? We cant wait to hear from you! Submit your CV today or get in touch with Courtney Gilgunn for more information about this unique and thrilling opportunity!SER-IN
Workshop Engineer
The Recruitment Group
Witney
In office
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
We are working with a small, family-run business based in West Oxfordshire, who are looking for a full time Workshop Engineer to join their friendly team.As part of the service team, you will be supporting customers and colleagues through a varied and rewarding range of tasks - both in the field and in their workshop.Your responsibilities will include:Attending customer appointments for equipment servicing, breakdowns, repairs, and part fittingsProviding technical support to consultants in the workshopAssisting with general workshop duties and maintenanceConducting assessments for new equipment with customersGiving clear, accurate, and appropriate advice and recommendationsEnsuring timely follow-up through quotes and communication after assessmentsMaintaining up-to-date records of customer orders and ensuring all work is invoiced accuratelyResponding to customer and colleague queries with professionalism and efficiencyCarrying out other ad-hoc tasks as neededWhat We’re Looking ForWe’re seeking someone who is technically skilled, customer-focused, and takes pride in doing a job well.Key requirements:Hands-on experience or working knowledge of mechanical and electrical productsStrong communication skills - able to build rapport with elderly and less abled customersAbility to manage your own workload and meet deadlinesA flexible, team-focused attitude and willingness to support wherever neededFull UK driving licenceWhat’s on offer:Company vehicleOn site parking25 days holiday plus bank holidaysPension schemePrivate healthcare If you would like to know how we will store andand process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement
Hardware Break/Fix Engineer - Oxford
Global Technology Solutions Ltd
Oxford
In office
Junior - Mid
£200/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Job Title: Break/Fix Engineer (L2) Location: Oxford (Field-Based) Contract Duration: 6 Weeks Working Hours: MondayFriday, 08:3017:00 Day Rate: £200 per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimableOverviewWe are seeking a Break/Fix Engineer (L2) to provide onsite hardware support across multiple locations in Oxford. The role involves troubleshooting and repairing HP and Lenovo laptops and desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential.Key Responsibilities
Attend designated customer sites to perform laptop and desktop break/fix activities
Conduct hardware repairs, reassembly, and component swaps following guidance
Support diagnostics and troubleshooting of HP and Lenovo devices
Use a mobile service app to:
Manage and update tickets
Collect and return parts daily
Record completed work and close tickets
Follow instructions from senior engineers for BIOS updates, branding, and other tasks
Maintain safe working practices and report issues to the support line
Deliver professional customer service while onsite
Requirements
L2-level knowledge of laptops and desktops (HP/Lenovo preferred)
Ability and willingness to perform break/fix repairs under supervision
Previous Field Experience Essential
Own vehicle and essential tools preferred
Strong time management and organisational skills
Flexibility to work across multiple sites
Desirable Skills
Previous experience in deskside support or IT helpdesk roles
Familiarity with ticketing systems and mobile service management apps
HP or Lenovo SQ certification (advantageous but not essential)
Project Engineer, M365, Exchange, AD, Intune, PowerShell, Oxford, COR7020
Corriculo Ltd
Oxford
In office
Junior - Mid
£35,000
RECENTLY POSTED
powershell
The Role As a Project Engineer, you will utilise your expertise in M365, Virtualisation using Hyper-V, and Active Directory, along with sounds skills across networking and a familiarity with PowerShell, to support clients and the wider business across various IT support issues, covering server support, networking, and storage issues. You will work with a range of diverse and exciting technologies, contributing significantly to innovative projects from day one.The Company As a Project Engineer, you will join an innovative IT consulting company dedicated to providing exceptional solutions. You’ll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects.Our client is committed to diversity and strives to create an environment where everyone feels valued and supported.Benefits Our client offers an excellent benefits package for the Project Engineer role, including:
Competitive Salary: £38,000
25 days of holiday
Nest pension
Flexible working
Reduced prices on tech
External training and development opportunities
Working pattern: Oxford-based, with an office-based work arrangement.What’s Required? To be considered for the Project Engineer role, you should have:
Proven experience with M365 including experience using Exchange, OneDrive/SharePoint and Intune
Familiarity with Hyper-V, and Active Directory
Experience with scripting, Cisco Meraki, or IT quoting tools would be advantageous
While the ideal candidate will possess the above skills, the client is prioritising finding the right fit for the team.So What’s Next? If you’re currently a Project Engineer or aspiring to advance in this field, apply now for immediate consideration!Project Engineer, M365, Exchange, AD, Intune, PowerShell, Oxford, COR7020Corriculo Ltd acts as an employment agency and an employment business. #INDSUPP, #ChannelB, #SP
Gas Service & Breakdown Engineer
i2i Independent Recruitment Consultancy Ltd
Oxford
In office
Mid
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Gas Service & Breakdown Engineer Location: High Wycombe & Oxford Salary: £42,000 £50,000 per annum (DOE) Contract: Full-time, Permanent Join a leading name in heating and facilities management a company that truly values its engineers. Were looking for an experienced Gas Service & Breakdown Engineer to join a well-established and respected heating business with a strong presence across the South West and beyond. Youll be working across the High Wycombe and Oxford regions, providing high-quality servicing and breakdown repairs to domestic central heating systems. This is a fantastic opportunity to join a company that prides itself on a supportive, family-style culture and long-term employee development. The Role: Service, maintain and repair domestic boilers and heating systems Deliver high levels of customer care while meeting quality and performance standards Communicate effectively with scheduling teams, ensuring accurate documentation Follow all Health & Safety procedures, risk assessments, and safe systems of work Manage van stock efficiently and maintain a strong first-time-fix rate What Youll Need: Current ACS qualifications: CCN1, CENWAT, HTR1, CKR1 (valid for at least 3 months) Additional qualifications such as Unvented (G3), Oil, or LPG are desirable Full UK driving licence DBS and baseline security checks will be required A friendly, professional approach and pride in delivering quality work Whats on Offer: Competitive salary £42,000 £50,000 depending on experience Company van and fuel card provided Uniform, PPE, mobile phone and tablet included 29 days holiday (including bank holidays) Company pension, life insurance, and cycle-to-work scheme Continuous professional training and manufacturer-accredited development Overtime available Supportive, close-knit team culture with long-term progression opportunities Interested? If youre a qualified Gas Engineer seeking a secure role within a progressive, people-focused company, wed love to hear from you. Apply today to find out more or arrange a confidential chat. If youre ready to make an immediate impact, please send your CV to Richard at i2i Recruitment today. Our mission of 'Making Recruitment Personal also means making recruitment fair. We are committed to reviewing every application with a focus on diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of whether its successful.
Fire Damper Engineer
EDSB Ltd
Multiple locations
In office
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to recruit Fire Damper Engineers throughout the UK, who will be responsible for travelling regionally to a variety of sites to carry out the testing, maintenance and installation of fire and smoke dampers. This is a field based full time role. Working in line with the current standards, the Engineer will also be expected to build professional relationships with our clients. Applications are welcomed from experienced Fire Damper Engineers currently working within the Passive Fire, Fire Protection and Service industry. This role will include but is not limited to the items below: Handling tools of various types including heavy equipment and ensuring safe set up. Performing physical activities including the testing, maintenance and installation of a wide range of fire and smoke damper systems. Adhere to safety guidelines whilst on the job site. Ensure all tools and equipment are kept clean and in good repair. Remove debris and waste from site. Ensure all specifications are met, including industry best practice, manufacturers literature and standard product details. Ensure all works are accurately reported using EDSBs reporting platform. Required Skills: Good knowledge of mechanical and electrical building services including ventilation systems. Good practical skills. Good communication skills. Experience in the passive fire & fire stopping industry would be beneficial. Recognised fire damper inspection qualification. Manual dexterity and co-ordination skills. Physical strength and stamina. Strong work ethic. Computer literate. Ability to read technical drawings. Reliability and ability to use initiative. Willingness to go the extra mile. Excellent timekeeping and time management skills. Self motivated and a team player, demonstrating professionalism, positivity and proactiveness. Willingness to travel and stay away for jobs where necessary. Full clean UK driving licence. Working hours are 08:30 to 17:00 Monday to Friday, with a 30-minute lunch break. Salary will be discussed at interview stage. Successful candidates will be required to undergo BS7858 Employment Screening and an Enhanced DBS check.
Application Support Manager
IT Recruitment Solutions
Oxfordshire
Hybrid
Senior - Leader
£70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Application support manager required by a thriving financial services software company.You’ll be working in an Agile environment on a bespoke fund management platform which is used by a growing customer base globally. We are seeking a hands-on Application support manager who is also able to manage and lead the current team, so you will need prior experience as a lead or a hands-on manager to be considered. Financial application experience working within Hedge Fund/Asset Management Operations or a similar setup is required as you will have a regular involvement with their client base.We are looking for an Application support manager with the following skill set:
Experience working within the Hedge Fund/Asset Management or similar domain
Someone who can lead and also be hands-on
Good experience working with clients, including onboarding
Enthusiastic and positive attitude
This would be a great chance to join a small team who have a strong product, whilst also assuming a position of responsibility.This Application support manager role offers a salary of £70,000, plus bonus & benefits. They work to a hybrid arrangement with Monday - Wednesday in the office and Thurs & Friday WFH.So, if you are an Application support manager looking for a new challenge then please send your CV to Rob Goffin at IT Recruitment Solutions now!Application support manager, asset management, fund management, hedge fund, finops, permanent, Oxfordshire/hybrid£70,000 + Bonus + Benefits
IT Support Analyst
CBSbutler Holdings Limited trading as CBSbutler
Oxfordshire
Hybrid
Junior - Mid
£30,000 - £35,000
RECENTLY POSTED
jira
Our client, a growing accountancy and professional services firm with offices across Central and Southern England isseeking a 1st Line Support Analyst, based in their offices just outside of Central Oxford.This is a hybrid working role with flexibility around working hours.This is a great opportunity for someone who enjoys problem-solving, providing excellent service, and developing their technical skills.The RoleIn this role, you will be the first point of contact for all IT-related queries.Your responsibilities will include:
Investigating and resolving first-line technical issues with desktops, laptops, mobiles, and standard business applications
Handling support requests via phone, email, ITSM portal, and walk-ups
Logging, categorising, and prioritising tickets accurately in the ITSM tool
Monitoring ticket queues to ensure SLAs and response times are met
Escalating complex issues to 2nd Line or specialist teams when needed
Providing clear, friendly, and professional communication to users
Contributing to process improvements and knowledge articles
Supporting IT changes, upgrades, and technology rollouts
Liaising with external suppliers when required
About YouYou will be:
Experienced in a 1st Line Service Desk or similar support role
Familiar with Active Directory (user and group management)
Experienced with an ITSM platform such as Freshservice, ServiceNow, or Jira
Able to troubleshoot hardware, software, and basic network issues
A strong communicator, both verbally and in writing
Confident using Excel
This is a fantastic opportunity to join a business that is on a strong growth trajectory and who offers exceptional career development and support.
Spotlight
Dynamics 365 F&O Functional Consultant
Aurora Energy Research
Oxford
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE
Aurora is currently seeking an experienced Dynamics 365 Finance & Operations individual to join our growing Internal Technology team. This role is key to our plans to expand both the team and the technology offerings to our growing user base.This role will take ownership of the ERP system within the business, working in tandem with the business owners in Finance and other members of the Internal Technology Team. You will be a key individual collaborating closely with the Finance team and business users to refine requirements and translate into practical, technically sound solutions. You will be responsible not just to maintain but to refine and elevate their operational objectives within the ERP system. You will take primary ownership of the systems within their department(s) forming the key business partnering link between the department and the centralised systems governance. You will work with senior and junior stakeholders and business units to analyse requirements, define solutions, and implement transformative changes.As part of the growing Internal Technology team, you will participate in driving a robust management process for all systems within the estate. You will always be looking for improvements we can make to the systems in your department, through system configuration changes, new system implementations, automation, and integration with other systems in the estate. You will be responsible for partnering with your functional department to address complex business challenges, aligning with strategic goals and objectives. Collaborating closely with both the Engineering team and the Head of Information Security to drive technological excellence across your systems estate.You should be able to work independently and with other team members, leading on technical decisions and implementations. The role is also business facing, requiring interaction with stakeholders around the business to identify and distill requirements that should inform our technical strategy appropriately so excellent interpersonal, organisational and communication skills are a must.We are looking for someone who has a high attention to detail and can hit the ground running. This is a chance to have a significant impact in an organisation where individuals thrive on change and to work within an innovative and growing SME.Key Responsibilities
Technical Ownership: Take ownership of Dynamics 365 F&O as our ERP system, ensuring its optimal performance, reliability, and alignment with business objectives. Continually evaluate of the system’s technical aspects, implementing improvements and optimisations as needed in line with change management process.
Collaborative Support: Work closely with the business owners within the Finance team to provide technical support and guidance on improving training materials and internal processes to improve usability and ensure smooth operation. There is a Support Engineer role within the team who covers initial support, your role will be an escalation resolver point and mentor for this function.
Strategic Guidance: Play a pivotal role in guiding the technical strategy for the Dynamics 365 F&O application. Collaborate with stakeholders to understand business requirements, translating them into technical solutions that align with organisational goals. Including collaboration with Engineering on integrations with other systems in our estate.
Systems Expertise: Be a Subject Matter Expert within the business for all Finance Systems and configuration, particularly ERP (Dynamics 365 F&O). Advise the wider business on functionality as required and work with the wider support function for the Finance Systems to ensure all users are well trained and supported in their use of the systems.
Systems Management: Overall responsibility for Finance Systems strategy, across all systems both currently in use in AER Finance and for the future, creating and maintaining an effective system roadmap for the Finance team (within the wider context of the systems strategy for the business).
Change Management: Champion best practice for change management within the Finance department and represent all Finance changes at systems Change Advisory Board. Work closely with third party vendors as required to prioritise and manage change implementation.
Vendor Management: Take ownership of the vendor management for the systems in the Finance department, conducting service reviews etc. Conduct market reviews at appropriate junctures in systems lifecycles. Construct RFPs for new systems that are required in the Finance department and contribute to RFPs of other departments where there are requirements for Finance to use those systems.
Systems Reporting: Work with other members of the team to provide comprehensive reporting on all systems, performance, and user satisfaction under your ownership. Ensure that the reporting requirements of the Finance department can be met by the systems in their estate, working with them to define reports, create them within their systems, or implement additional reporting systems as required.
What we are looking forRequired attributes:
Functional experience with Dynamics 365 F&O, preferably in an end user setting
Proven experience in technical ownership or functional consultancy of Dynamics 365 Finance & Operations
Strong understanding of ERP system architecture and Dynamics 365 F&O functionalities.
Microsoft DevOps experience/ pipeline deployment for Dynamics F&O environments
Confidence managing multiple stakeholders, including senior business stakeholders, to define objectives, systems requirements, and business challenges to translate them into practical deliverables and roadmaps
Experience creating knowledge articles, documenting processes, and best practice
Excellent time management and organisational skills
Flexible approach to work, positive, can-do attitude, and a team player
Ability to work independently, to deadlines, managing priorities
Excellent interpersonal skills with ability to build relationships at all levels
Desirable attributes:
Relevant Dynamics 365 qualifications
Power Automate /Logic Apps/ Power Platform experience
Power BI experience
Experience in a global organisation with a Finance focus
Accounting knowledge
Payroll software experience
Line Management experience
What we offerSome of the benefits we include are:
Private Medical Insurance
Dental Insurance
Parental Support
Salary-Exchange Pension
Employee Assistance Programme (EAP)
Local Oxford Discounts
Cycle-to-work Scheme
Flu Jabs
At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.
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Frequently asked questions

What types of Support Engineer jobs are available in Oxford?
You can find a wide range of Support Engineer roles in Oxford, including Technical Support Engineers, IT Support Specialists, Desktop Support Engineers, and Customer Support Engineers across various industries such as software, finance, and education.
What qualifications and skills are commonly required for Support Engineer positions in Oxford?
Typical requirements include a background in IT or computer science, experience with troubleshooting hardware and software issues, strong communication skills, familiarity with operating systems like Windows and Linux, and knowledge of networking concepts.
Are there remote or hybrid Support Engineer job opportunities in Oxford?
Yes, many companies in Oxford offer remote or hybrid working arrangements for Support Engineer roles to provide greater flexibility, especially for experienced candidates or those working with cloud-based systems.
How can I apply for Support Engineer positions in Oxford through Haystack?
Simply create a profile on Haystack, upload your CV, and apply directly to Support Engineer job listings in Oxford. You can also set up job alerts to be notified about new opportunities matching your criteria.
What is the average salary for Support Engineer jobs in Oxford?
Support Engineer salaries in Oxford typically range between £28,000 and £40,000 per year, depending on experience, specific role, and company size.