We are looking for a Dual Fuel Engineer to cover: Cambridge • Bury St Edmunds • Thetford Choice of £45,000 salary / £200–£275 day rate / £240 CIS Van, fuel, tools & uniform options available No call‑out • No weekend work Orion Smart Metering partners with major UK energy suppliers and is expanding across the Country. We’re looking for experienced Dual Fuel Engineers to join our growing team. What You’ll Do Install smart gas and electric meters in domestic homes
Deliver excellent customer service
Work safely and in full compliance with regulations
Manage stock and meet KPIsPay Options Salary: £45,000 33 days holiday van, fuel, tools & uniform
Umbrella PAYE: £200/day (company van) or £275/day (own van)
CIS: £240/day (own van, fuel & tools)Performance Bonus Daily bonus after 6 points
£50 per point from point 7 onwards
1 point per asset (2 for dual), 0.5 per comms/transactional
Example: 4 dual installs £100 bonus that dayBenefits No call‑out
No weekend work
Supportive management and long‑term progressionWhat You Need Minimum 24 months’ Dual Fuel installation experience
Strong communication and customer service skills
Good organisation and basic IT literacy
Professional, reliable and safety‑focused approachApply Now Apply today if you’re an experienced Dual Fuel Engineer ready for your next step. If you don’t hear back within 5 working days, please consider your application unsuccessful

Test and Commissioning Engineer – Electrical Our client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Test and Commissioning Engineer, to join their growing team. This is a fantastic opportunity to work for a forward thinking, prestigious organisation who will develop and encourage the right committed individual, to achieve the very highest levels within their career. Are you looking for an onshore, non-shift role in the electrical industry? Are you a strong communicator with technical expertise and excellent problem-solving skills? If so, this could be the role for you! As the Test and Commissioning Engineer, you will diagnose and resolve some issues, avoiding unnecessary trips for the overseas team. The Test and Commissioning Engineer role includes the following: \* Responsible for testing and commissioning new company products \* Providing Technical Support: Responding to inquiries and troubleshooting technical issues reported by customers. This can involve diagnosing software, components issue and providing solutions remotely. \* Remote Support: Assisting users with remote application access, configuration settings, and remote software installations. \* Documentation and Knowledge Sharing: Documenting support activities, troubleshooting procedures, and solutions in knowledge bases or ticketing systems to facilitate future reference and knowledge sharing within the team or organization. \* User Training and Education: Providing user training and guidance on our clients equipment. \* Escalation and Collaboration: Collaborating with other teams or third-party providers to escalate and resolve complex issues that cannot be resolved remotely, ensuring timely resolution and minimal disruption to operations. \* Customer Communication: Communicating with end-users or customers in a professional and courteous manner, providing updates, explanations, and guidance throughout the support process to ensure a positive customer experience. Key Requirements: \* Technical expertise and problem-solving skills \* Strong knowledge of 3-phase power systems \* Customer service orientation to effectively support users and maintain reliability in a remote environment. \* Knowledge of PLC software would be advantageous \* Must have a minimum of a NVQ Level 3 Electrical Engineering \* Strong knowledge of electrical equipment \* Strong communication skills as you will be collaborating with all departments. Training will be provided in house. Benefits: \* Electric car scheme \* Health cash plan from Bupa \* Flexible working \* 25 day holiday \* Pension scheme \* Bonus scheme \* Employee assistance programme For further details regarding this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

We’re looking for a Third Line Support Engineer to support and maintain mission-critical systems across cloud, on-premise, and front-end environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across multiple platforms, and communicate effectively with both technical and non-technical stakeholders. Key Requirements 3-5 years’ experience in a third-line IT support role
Strong programming knowledge (JavaScript, Python, React, Node)
Good working knowledge of Linux and AWS
Experience with AWS Lambda and/or Bash scripting
Familiarity with API management tools
Strong understanding of ITIL frameworks
Proven troubleshooting and problem-solving skills
Excellent communication and customer service skills
Ability to work independently and manage multiple priorities
Full UK driving licenceDesirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC systems
AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP)
Hands‑on use of Wireshark, SIP traces, or packet analysis tools
Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations
Experience with telecare platforms, IoT systems, or digital alarm receivers
Background in customer‑facing technical roles
Passion for innovation, automation, and continuous improvement You’ll act as the escalation point for complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You’ll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You’ll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. The role also involves contributing to system improvements, supporting deployments, and ensuring service continuity. If you’re a skilled Third Line Support Engineer looking to work on complex systems and make a real impact, we’d encourage you to apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

We’re looking for a Third Line Support Engineer to support and maintain mission-critical systems across cloud, on-premise, and front-end environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment.

You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across multiple platforms, and communicate effectively with both technical and non-technical stakeholders.

Key Requirements

• 3-5 years’ experience in a third-line IT support role
• Strong programming knowledge (JavaScript, Python, React, Node)
• Good working knowledge of Linux and AWS
• Experience with AWS Lambda and/or Bash scripting
• Familiarity with API management tools
• Strong understanding of ITIL frameworks
• Proven troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and manage multiple priorities
• Full UK driving licence

Desirable:

• Experience with Technology Enabled Care Services (TECS) or SmartTEC systems
• AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP)
• Hands-on use of Wireshark, SIP traces, or packet analysis tools
• Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations
• Experience with telecare platforms, IoT systems, or digital alarm receivers
• Background in customer-facing technical roles
• Passion for innovation, automation, and continuous improvement

You’ll act as the escalation point for complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You’ll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems.

You’ll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. The role also involves contributing to system improvements, supporting deployments, and ensuring service continuity.

If you’re a skilled Third Line Support Engineer looking to work on complex systems and make a real impact, we’d encourage you to apply.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Service Engineer/ Mechanical & Electrical Engineer – Redpack Packaging Machinery are looking for a Service Engineer/ Mechanical & Electrical Engineer to join their team on a full-time, permanent basis in Norwich, Norfolk, offering a varied and hands-on role supporting customers with installation, maintenance and fault finding of machinery, both within the UK and occasionally overseas. Company benefits include: Competitive Salary:£37,050 - £39,000 per annum OTE £60,000 / Overtime: Paid at 1.5x after standard hours and double time on Sundays
Holiday: 25 days annual leave per annum, plus bank holidays
Pension: Contributory pension scheme (5% employee / 4% employer) Additional: Daily vending allowance, free fresh fruit every Tuesday and Thursday, and regular staff events and team-building activities. Company van, fuel and credit cards, laptop, and company phone. About the role: As a Service Engineer/ Mechanical & Electrical Engineer, you will diagnose and resolve mechanical, electrical, and control system faults, as well as install and commission machinery at customer sites. You will carry out planned preventative maintenance (PPM) and reactive service visits, while providing on-site and remote technical support and training. You will complete service reports accurately, collaborate with internal teams, and ensure all work meets health and safety standards. The role is based on a 37-hour week and includes an on-call rota, flexible working hours, no day the same, travel, mainly within the UK with some international travel. Main duties and responsibilities: Diagnose and resolve mechanical, electrical, and control system faults Install and commission machinery at customer sites, ensuring successful handover
Carry out planned preventative maintenance (PPM) and reactive service visits
Provide on-site and remote technical support and customer training
Complete service reports accurately and keep documentation up to date
Collaborate with internal teams, identify issues, and communicate effectively with relevant personnel
Uphold health and safety standards, participate in on-call rota and travel, and carry out additional duties as required About you: As a Service Engineer/ Mechanical & Electrical Engineer, you will have strong mechanical and electrical fault-finding skills, along with the ability to diagnose and resolve issues efficiently. You will be comfortable working both independently and in customer-facing environments, providing a high level of service and technical support. You will be flexible in your approach to working hours and travel, with the ability to communicate effectively, identify issues, and collaborate with internal teams. A proactive attitude, attention to detail, and commitment to quality will be essential in delivering successful outcomes. Candidates must also hold a valid UK driving licence. About Redpack Packaging Machinery: Redpack Packaging Machinery design, manufacture and supply machinery solutions, supporting customers through installation, maintenance, and ongoing service. With a strong focus on quality, innovation, and customer support, they provide reliable engineering solutions across a range of industries. Candidates must be authorised to work in the UK. If you’re ready to move forward in your career as our Service Engineer/ Mechanical & Electrical Engineer please apply by submitting an up-to-date CV. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Service Engineer, Field Service Engineer, Mechanical Engineer, Electrical Engineer, Multi-skilled Engineer, Maintenance Engineer, Fault Finding, Commissioning, Technical Support, Packaging Machinery. This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 – £50,000 per annum, depending on experience
Holiday: 31 days including bank holidays.
Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more! About the role: We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am – 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role. Main duties and responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control
Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime
Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes
Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance
Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security
Develop and maintain website functionality, performance, usability, and overall user experience
Explore, implement, and support AI tools to improve efficiency, automation, and business workflows
Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs
Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements
Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth About you: As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure. About Scooterpac: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: IT System Specialist, IT Support Engineer, Systems Administrator, Digital Solutions Engineer, Web Developer, Full Stack Developer, PHP Developer, JavaScript Developer, HTML CSS Developer, App Development, AI Implementation, Cyber Security, Cloud Platforms, Microsoft 365, Google Workspace, Network Support, IT Infrastructure, Systems Development, IT Technician, Software Support, Website Development, Automation, Digital Transformation, IT Strategy This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Overview We are seeking a hands-on and detail-oriented Contract Hardware Technician to support the development and testing of electric drive systems within an engineering environment. This role is responsible for assembling prototypes, implementing hardware modifications, and maintaining lab operations to support efficient product development and validation. The ideal candidate will have strong technical skills, experience working with electronic hardware, and the ability to troubleshoot and support engineering teams in a fast-paced development setting. Schedule Shift: To be arranged
Hours: Flexible based on project requirements
Duration: Initial 8-week contract (potential extension) Key Responsibilities Assemble, integrate, and modify electric drive system prototypes including motors, inverters, and associated components
Interpret technical drawings, BOMs, and engineering instructions to support builds
Ensure prototype hardware is correctly configured, functional, and safe for operation
Perform PCB assembly, rework, and modifications to support development activities
Ensure soldering, wiring, and component placement meet quality standards
Manufacture prototype wiring harnesses and test boxes for validation activities
Maintain and organize the hardware lab, ensuring tools and equipment are in working order
Track inventory and consumables to support ongoing engineering projects
Schedule and perform calibration of lab equipment and instruments
Maintain accurate documentation of builds, modifications, and configuration changes
Support hardware testing, including setup, monitoring, and data capture
Assist with functional, performance, and validation testing of prototypes
Identify and report faults, anomalies, and performance issues during testing
Ensure safe handling of high-voltage systems (up to 600V / 25kW)
Collaborate with hardware, software, and systems teams to support project delivery
Support rapid prototyping cycles and continuous product improvement
Recommend improvements to lab processes, tools, and workflows
Promote safe working practices and maintain compliance with engineering standards Qualifications Experience assembling and configuring electronic or electromechanical hardware
Ability to read and interpret technical drawings and specifications
Strong troubleshooting skills using test equipment and diagnostic tools
Experience with PCB assembly, soldering, and rework techniques
Familiarity with lab instruments such as multimeters and oscilloscopes
Understanding of electrical safety standards and ESD procedures
Ability to maintain accurate technical documentation and records
Strong organizational and time management skills
Experience working in an engineering or development environment preferred Core Competencies Strong attention to detail and technical accuracy
Problem-solving and diagnostic capability
Hands-on, practical approach to engineering tasks
Ability to work independently and within a team
Strong communication and collaboration skills
Commitment to safety and quality standards Equipment & Technologies Multimeters, oscilloscopes, and diagnostic tools
Soldering and PCB rework equipment
Electrical and electronic test systems
Prototype wiring and harness tools
Engineering lab equipment and calibration tools

I am exclusively recruiting for an Applications Support Engineer to take ownership of the ERP and associated business systems. This long-established and highly respected business with over 100 years of trading history, operates internationally within the retail/FMCG sector. It continues to evolve its technology landscape and invest in the ongoing development of its systems and infrastructure.

The role can be fully remote (UK-based) although being Norfolk based would be advantageous It will suit a self-starter who is confident working independently while staying closely aligned with both UK and US-based teams.

The Role

You will play a key role in supporting and developing the company s Sage X3 ERP system, ensuring it continues to underpin critical business processes across sales, finance, stock and e-commerce operations. Alongside day-to-day support, you will help shape system improvements, build reporting capability and enhance workflows across the business.

There is also a genuine forward-looking element to this role, with involvement in potential future migration and development towards BlueCherry ERP. For someone who enjoys variety, ownership and being close to both systems and business users, this is an excellent long-term opportunity.

Key Responsibilities

• Develop and maintain reports, workflows and business processes within Sage X3
• Provide user training and day-to-day support across multiple business functions
• Ensure system reliability across ERP, integrations and connected platforms
• Troubleshoot and resolve system issues quickly to minimise disruption
• Support core operational processes including order processing, invoicing and web sales
• Work across Sales, Finance and Stock modules within Sage X3
• Use Crystal Reports, SEI/Nectari and basic SQL to support reporting and insight
• Support EDI connections and third-party vendor integrations
• Assist with broader IT support, including laptop setup and user onboarding
• Liaise with external IT providers and support US-based IT colleagues where required
• Contribute to future ERP development initiatives, including potential BlueCherry transition

About You

This role will suit someone who is proactive, self-managed and confident working in a remote environment with minimal supervision. You will likely have experience in ERP support or applications management, ideally within retail, FMCG, distribution or supply chain environments.

You should be comfortable working across both technical and business-facing responsibilities, with strong communication skills and a practical, solutions-focused mindset.

Experience with Sage X3 would be highly advantageous, along with exposure to reporting tools such as Crystal Reports, SEI/Nectari and some SQL capability.

What s on Offer

This is a rare opportunity to join a stable, internationally recognised business where you will have real ownership of systems and the chance to influence future ERP development.

You ll benefit from full remote working, a supportive international team environment, and the opportunity to be involved in meaningful systems transformation work over time.

I am exclusively recruiting for an Applications Support Engineer to take ownership of ERP and associated business systems. This long-established and highly respected business with over 100 years of trading history, operates internationally within the retail/FMCG sector. It continues to evolve its technology landscape and invest in the ongoing development of its systems and infrastructure.

The role can be fully remote (UK-based) although being Norfolk based would be advantageous It will suit a self-starter who is confident working independently while staying closely aligned with both UK and US-based teams.

The Role

You will play a key role in supporting and developing the company’s Sage X3 ERP system, ensuring it continues to underpin critical business processes across sales, finance, stock and e-commerce operations. Alongside day-to-day support, you will help shape system improvements, build reporting capability and enhance workflows across the business.

There is also a genuine forward-looking element to this role, with involvement in potential future migration and development towards BlueCherry ERP. For someone who enjoys variety, ownership and being close to both systems and business users, this is an excellent long-term opportunity.

Key Responsibilities

• Develop and maintain reports, workflows and business processes within Sage X3
• Provide user training and day-to-day support across multiple business functions
• Ensure system reliability across ERP, integrations and connected platforms
• Troubleshoot and resolve system issues quickly to minimise disruption
• Support core operational processes including order processing, invoicing and web sales
• Work across Sales, Finance and Stock modules within Sage X3
• Use Crystal Reports, SEI/Nectari and basic SQL to support reporting and insight
• Support EDI connections and third-party vendor integrations
• Assist with broader IT support, including laptop setup and user onboarding
• Liaise with external IT providers and support US-based IT colleagues where required
• Contribute to future ERP development initiatives, including potential BlueCherry transition

About You

This role will suit someone who is proactive, self-managed and confident working in a remote environment with minimal supervision. You will likely have experience in ERP support or applications management, ideally within retail, FMCG, distribution or supply chain environments.

You should be comfortable working across both technical and business-facing responsibilities, with strong communication skills and a practical, solutions-focused mindset.

Experience with Sage X3 would be highly advantageous, along with exposure to reporting tools such as Crystal Reports, SEI/Nectari and some SQL capability.

What’s on Offer

This is a rare opportunity to join a stable, internationally recognised business where you will have real ownership of systems and the chance to influence future ERP development.

You’ll benefit from full remote working, a supportive international team environment, and the opportunity to be involved in meaningful systems transformation work over time. A salary of up to £65k + car allowance is on offer.

Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a Network Technician role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. In this role the average starting salary is £45K. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, Network Engineer, IT Network Technician, IT Network Support, Trainee Network Engineer, Networking, Junior Network

R13 Recruitment are proud to be partnering with a well-established, privately owned organisation in their search for a Systems & Network Support Administrator to join their close-knit IT team based in North West Norfolk.

This is a varied, hands-on role supporting a multi-site operation, where you will take ownership of day-to-day IT support, infrastructure management and ongoing system improvements. The business is at a stage where stabilising and strengthening IT services is a key priority, making this an ideal opportunity for someone who enjoys building efficient, reliable environments while contributing ideas for future development.

Working 35 hours per week at their head office site with some occasional site visits required, locally. You will also take part in a rota-based ‘out-of-hours’ support (approx. 1 weekend per month), with time off in lieu provided.

The Company

This long-standing, family-run organisation operates across multiple sites. With a strong reputation in their select sector, they pride themselves on a friendly, down-to-earth working environment where individuals are trusted to take ownership and use their initiative.

The IT function is integral to the business, supporting both head office and a wide network of sites, particularly during peak seasonal periods.

Benefits

• 25 days holiday + bank holidays (TBC)
• Day off in lieu for weekend on-call cover
• Friendly, supportive working environment
• Opportunity to influence and improve IT systems and processes

The Day to Day

• Installing, configuring and maintaining servers, systems and software.
• Managing Windows Server environments and virtual infrastructure.
• Supporting Microsoft 365 and user account administration (Active Directory / Entra).
• Maintaining network infrastructure including routers, switches and access points.
• Managing device configuration and compliance through MDM solutions.
• Monitoring system performance and proactively addressing issues.
• Delivering end-user support across multiple sites.
• Managing tickets through to resolution, collaborating with team members where required.
• Supporting security infrastructure including firewalls, anti-virus and vulnerability management.
• Assisting with patching, updates and ongoing system maintenance.
• Contributing to IT projects and continuous improvement initiatives.
• Liaising with external suppliers and partners where required.

You Will Have / Be

• Experience in a systems, network or infrastructure support role.
• Strong knowledge of Windows Server and Microsoft 365 environments.
• Experience with networking principles and infrastructure.
• Exposure to virtualisation technologies (e.g. Proxmox, Hyper-V or similar).
• Knowledge of Active Directory and user access management.
• Experience with PowerShell or automation tools (highly desirable).
• A proactive, self-sufficient approach with strong problem-solving skills.
• Ability to manage workload independently within a small team.
• Strong attention to detail and commitment to high standards.
• Experience with Linux administration, Intune, SQL, or security best practices would be advantageous.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team.

This is a highly varied, field-based role and is ideal for someone who enjoys hands-on project work, autonomy and working across a broad range of technologies. You’ll be delivering IT installations and infrastructure projects for a diverse client base, both on-site and remotely – covering a range of projects from small device setups to multi-day rollouts.

If you come from an MSP background and enjoy fast-paced environments this role offers excellent exposure and long-term progression opportunities. Working hours are Monday to Friday, 8:50am – 5:40pm (with occasional out-of-hours work with time back in lieu) based at the Norwich head office with travel required to UK-wide client sites.

Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required.

The Company

This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions.

Benefits

• Competitive salary up to £DOE
• Company van provided
• 25 days holiday + bank holidays
• Private medical cover
• Pension scheme
• Gym membership
• Cycle to work scheme
• Employee Assistance Programme
• Time off in lieu (TOIL) for out-of-hours work
• Ongoing training and development opportunities

The Day to Day

• Delivering IT installation projects across client sites.
• Installing and configuring hardware including PCs, laptops and networking equipment.
• Supporting Microsoft 365 and Azure environments.
• Setting up and configuring devices and infrastructure.
• Installing and supporting network solutions including WAPs and cabling.
• Assisting with AV and telephony installations (where applicable).
• Managing multiple jobs per day (small works and larger projects).
• Attending client sites and acting as a professional, customer-facing representative.
• Taking ownership of projects from planning through to delivery and handover.
• Working independently while collaborating with the wider team.

You Will Have / Be

• Experience within an IT support or installations role (MSP background is highly advantageous).
• Strong knowledge of Windows environments and network infrastructure.
• Experience with Microsoft 365 and Azure.
• Experience with IP telephony, AV solutions or project-based work would be advantageous.
• Confident configuring laptops, desktops and network devices.
• Comfortable working autonomously in a field-based role.
• Strong problem-solving skills — able to research and find solutions independently.
• Excellent communication skills and client-facing confidence.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

R13 Recruitment are partnering with an expanding IT services organisation to recruit a Team Manager to lead and develop a core service delivery function providing solutions to the corporate SME market across both Norfolk and the UK.

This is a pivotal leadership role, responsible for stabilising, developing and driving the performance of a key service within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness and strong people management to deliver high-quality outcomes for clients. This is a hands-on position and you’ll be expected to remain technically credible while operating at a strategic and operational level.

This position will suit an individual who enjoys taking ownership, driving improvements and making a visible impact across both team performance and client delivery. As a key hire, you will play a central role in creating consistent and high-quality outcomes, whilst working closely with other senior stakeholders. The ideal candidate will have progressed from a technical background into leadership and is now looking for a role where they can make a tangible impact in a forward-thinking business.

Monday to Friday working hours. Salary offered will be commensurate to level of experience.

The Company

This organisation delivers a broad range of IT, telecoms and technology solutions to a national client base, supporting businesses with infrastructure, cloud, security and connectivity services.

With continued growth and investment, they are now focused on strengthening their delivery function - creating an opportunity for an experienced manager to step in, bringing structure and driving performance across the technical delivery and installations teams.

Benefits

• 25 days holiday + bank holidays
• Private medical cover
• Pension scheme
• Gym membership
• Cycle to work scheme
• Employee Assistance Programme
• Clear progression opportunities within a growing group

The Day to Day

• Leading and managing two technical delivery teams.
• Taking ownership of project delivery, ensuring work is effectively scoped, planned, resourced and completed on time, within budget and to a high standard.
• Acting as the senior escalation point for technical and client-related issues.
• Driving improvements across service delivery, processes and performance.
• Managing departmental budgets, forecasting and resource planning.
• Supporting and developing team members through coaching, 1:1s and performance management.
• Working closely with sales teams to support pre-sales, solution design and client strategy.
• Attending client meetings, building strong relationships with key stakeholders across all levels of organisational seniority and technicality, adapting approach accordingly.
• Monitoring KPIs, SLAs and delivery performance.
• Managing non-conformances and identifying continuous improvement opportunities.

You Will Have / Be

• Proven experience in a leadership role within IT, infrastructure or managed services.
• Strong technical background across Microsoft environments (Windows, Azure, Microsoft 365).
• Experience managing client-facing project delivery in a commercial environment.
• Ability to balance technical, commercial, operational and people management responsibilities.
• Confident communicator, able to engage with both technical and non-technical stakeholders.
• Success in managing and developing your team.
• Experience managing budgets, resources and performance metrics.
• A proactive, solutions-focused mindset with the ability to drive change and improvement.
• Resilient, with the ability to lead teams through periods of change.
• Experience within an MSP environment would be highly advantageous, but is not essential.
• Knowledge of ISO standards (e.g. 9001 / 27001), PSA tools (such as Halo), or emerging technologies such as AI would be beneficial.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

Contractor Hardware Technician / Electronic Technician – Low & High Voltage, Electric Drive Systems

Greater Norwich area

Contract Opportunity - Outside IR35

2 months+, strong likelihood of further extensions as project is ongoing

ARCA Resourcing is proud to partner with an innovative engineering organisation at the forefront of next-generation electric propulsion technology. We’re looking for an experienced Hardware Technician to support the build and development of advanced electric drive systems in a fast-paced R&D environment.

This is a fantastic opportunity to get hands-on with cutting-edge prototype hardware that will help shape the future of mobility.

What You’ll Be Doing:

• Building, modifying, and maintaining prototype motors, inverters, wiring harnesses, and test boxes
• PCB assembly, soldering, rework, and fault finding
• Supporting prototype testing, data capture, and issue resolution
• Working closely with engineers to interpret drawings, BOMs, and design updates
• Maintaining a safe, organised, and fully operational engineering lab
• Managing tooling, calibration, stock, and consumables
• Ensuring accurate build documentation and configuration control
• Working safely with AC/DC systems up to 600V / 25kW
• Contributing to continuous improvement of lab processes and workflows

What We’re Looking For:

• Hands-on hardware build and assembly experience
• Strong fault-finding and troubleshooting skills
• Experience using multimeters, oscilloscopes, soldering equipment, and test tools
• Ability to read technical drawings and follow build instructions
• Excellent attention to detail and documentation standards
• Good understanding of ESD and electrical safety practices

Contract Details:

• Start: ASAP
• Duration: Initially up to 8 weeks (with likely extension)
• Hours: Flexible / mutually agreed
• Based onsite Monday - Friday

If you’re an experienced technician looking to work on genuinely exciting electric drive technology, we’d love to hear from you.

Apply now or contact ARCA Resourcing for more information.

Job Title: Second Line Helpdesk Engineer

Location: Hybrid working, Norfolk

We have an exciting opportunity with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector.

Responsibilities:

• Provide second line technical support across a broad range of hardware, software, and network issues.
• Troubleshoot and resolve escalated incidents within agreed SLAs.
• Support users with operating systems (Windows, MacOS), Microsoft 365 etc.
• Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools.
• Deliver a high standard of customer service.
• Manage and prioritise multiple open incidents effectively.

What they are looking for from you:

You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must be able to manage your workload and prioritise tasks.

Nice to have’s:

• Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation.
• Experience with PowerShell or similar.
• Experience with MDM solutions, like Intune.
• Knowledge of ConnectWise PSA/RMM or similar.

Package & Benefits

• Pension
• Health insurance
• Training plan & paid study time
• 25 days’ holiday + Bank Holidays
• Family-friendly flexibility
• Excellent career progression opportunities
• Free parking

Please apply or contact Altered Resourcing for more info.

Salary: Starting Salary at £36,255 per annum, with future progression opportunities to £38,567 plus Essential Car User entitlement of £4,548.48 per annum.Shift Hours: Temporary

Neighbourhood Officer (City Centre and  Horsham St Faith with cover across the operating area)

Agile Hybrid Homeworking (office base Norwich)

Full time, 37 hours a week, Monday – Friday

Starting Salary at £36,255 per annum, with future progression opportunities to £38,567 plus Essential Car User entitlement of £4,548.48 per annum.

Permanent Contract

About the role

We’re recruiting two Neighbourhood Officers to join our team on a permanent basis. One post will be based in Norwich city centre; the other will be based in our North Hub (Horsham) and be expected to provide cover and support across our locations when needed. We’re looking for people who are customer-focused, build strong relationships with colleagues and partners, and can confidently organise and prioritise a busy workload.

The role involves:

• The post holders will be responsible for the allocation and letting of empty homes in the Norwich and Norfolk area in line with our policies and procedures.
• The post holder will deliver services that assist tenants to peaceably enjoy occupation of their homes by taking appropriate action, in accordance with Association policy, in response to incidents of neighbour nuisance, anti-social behaviour and harassment up to and including attendance and participation at County Court hearings for injunction and possession.
• City Centre post includes ten hours a week at a scheme based within the NR5 area which is service charged to the residents and includes housing-related administrative tasks supporting an asset-based project.
• The Horsham post will provide cover across Norfolk including covering areas where there is high demand or cover for periods of leave.
• Support with some Health and Safety checks.
• Working closely with our Tenancy Support Team and Income Recovery team
• Working with professional and voluntary agencies in the development of good neighbourhood relations
• To work with professional agencies to safeguard vulnerable adults and children

For full details on the role, please see the job description .

About You

The successful candidate will have a minimum of 5 GCSE’s including Maths and English (Grade C/Level 4) or equivalent, excellent communication skills, a positive outlook and a can-do attitude. The ideal candidate will have knowledge of tenancy agreements, housing legislation and welfare benefits. Experience of multi-agency/partnership working and experience working with customers face to face.

A driving licence and access to own vehicle is essential as travel throughout Norfolk may be required and the candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU).

We offer staff many great benefits such as:

• Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
• Utilities allowance to support hybrid home workers.
• Lots of training opportunities.

And many more – Please see our benefits document available on our website

As we are recruiting for two roles, on your application, please state which area would prefer to work in.

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email:

Unfortunately, we do not offer Sponsorship.

Closing date: Midnight on Tuesday 19th May 2026

Salary: Starting Salary BHA B2 at £27,025 per annum, with future progression opportunities to £28,750 per annum.Shift Hours: Temporary

Administrator

Agile Hybrid Homeworking with office base in Norwich

Full time, 37 hours per week (Monday to Friday)

Starting Salary BHA B2 at £27,025  per annum, with future progression opportunities to £28,750  per annum

9 Month Contract

About the role

We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support.

Main duties may include:

• To assist in maintaining digital filing systems and uploading documents to the Association’s management system efficiently and effectively to meet regulatory needs
• To provide a professional and personable front-line service when dealing with enquiries from the public, customers, contractors and statutory agencies.
• To provide accurate and efficient support to the Operations and Resource and Business Services Directorates including attending meetings with internal and external partners
• Raising purchase orders, and processing invoices on the BBS system, for sign off by the Budget Holder
• Undertake administration of health and safety information, including reporting on a regular basis on compliance with administrative processes
• To assist in the administration of survey returns
• To respond to property related internal and external queries in a timely manner.
• Supporting with ad hoc administration requests
• To support in reception duties and provide a high level of customer service to tenants and visitors to Broadland.
• To assist with the outsourced post function.

For full details on the role, please see the job description , and review role 2 for specifics

About You

The successful candidate will have a minimum of 5 GCSE’s including Maths and English or equivalent, excellent communication skills, a positive can-do attitude. The ideal candidate will have 2 years’ experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel and have experience working with digital filing systems.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU).

We offer staff many great benefits such as:

• Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
• Utilities allowance to support hybrid home workers.
• Lots of training opportunities.
• And many more – Please see our benefits document available on our website.

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email:

Closing date: Midnight on Wednesday 6 May 2026

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Cyber Security Trainee Placement Programme £28K £40K

Job Guarantee
Complete the programme and get a job, or get your course fees back

Ready to start a career in Cyber Security?
ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries.

No prior experience required.

Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months.

Please note this is a training course, and fees apply.

Salary Expectations:

• IT Technician / Helpdesk: £30,000+
• Cyber Security roles after progression: £40,000+
• Senior Cyber Security roles: £45,000+

We Get You Hired

We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles.

Flexible, Affordable, Achievable

To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure.

Our Programme Includes:

• CompTIA A+, Network+, and Security+ certifications
• Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities
• Professional CV and LinkedIn optimisation
• Dedicated recruitment support until you re placed

Note:
Please note this is a training course, and fees apply.

Ready to Start?

If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of.

Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Job Title: Technical Assistant

Salary - Circa £30,000 depending on skills and experience

Permanent, 37 hours p/w

Location: Flexible across the east Anglian Water region. Hybrid working, with 1-2 days per week in an Anglian Water office

Personal private healthcare

Virtual GP service for you and your household

Double-matched pension

Life assurance at 8 times your salary

Drive excellence in Water Supply, become our next Delivery Co-ordinator!

We’re looking for someone with great communication skills to join our new Storage Points team as a Delivery Co-ordinator. With a collaborative approach and strong stakeholder engagement, you will assist in the efficient and effective delivery of the Storage Point programme.  Working across all Anglian Water regions, you will co-ordinate reports and technical documentation, such as Delivery Milestone deliverables, whilst assuring the team are adhering to procedures and processes as required.

Water storage points are vital to our water supply network, holding large volumes of water to meet demand, particularly during peak periods like summer. Regular refurbishment is essential to maintain their performance and ensure communities have reliable access to safe, clean water. If you’re ready to make a difference and contribute to our mission, we want to hear from you!

What will I be doing in the role?

• Monitor and report on progress of parcels of work against Capital Delivery Index (CDI) delivery targets (cost, time, efficiency).

• Raise purchase orders and ensure timely payment of invoices.

• Build collaborative relationships with Operational FLMs across Water Supply.

• Support the Programme Manager to ensure the accuracy of data records within corporate systems.

• Schedule any relevant meetings relating to enabling the monthly output completion.

• Prepare highlight reports and change requests to ensure the business is informed of change proactively.

• Support in generation of regular reports to Supply Maintenance Delivery.

• Monitor posted costs on SAP, investigate any anomalies and ensure corrective action is taken.

• Support allocation and generation of job cards within Activ to the relevant person.

• Support specific reporting requirements of parcels such as storage points.

• Attend any relevant meetings to support with completion of the Storage Points Programme.

What do I need to be successful?

• Excellent interpersonal skills.

• Ability to build relationships and collaborate with a range of stakeholders.

• Ability to work to tight deadlines, manage workload and prioritise tasks.

• Strong IT skills.

• Proactive and self-sufficient approach to work.

• Cost and risk-based analysis skills (would be desirable).

​

As a valued employee, you’ll be entitled to:

• Personal private health care including physiotherapy

• 24-hour Virtual GP service for you and your household

• 25 days annual leave - rising with length of service

• Competitive pension scheme - Anglian Water double-matches your contributions up to 6%

• Bonus scheme

• Flexible benefits and working culture to support your wellbeing and lifestyle.

• Life Assurance at 8 times your salary

• Personal Accident cover - up to 5 times your salary

• Paid time off when you’re physically and mentally unwell

• An excellent Family Leave package - to help you support your family including enhanced maternity, paternity, and shared parental leave policies.

Inclusion at Anglian Water:

We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts. Our commitment is to foster an inclusive environment where everyone feels they belong & can use every drop of their potential

Closing date: 08/05/2026

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk.

Fantastic company benefits include:

• Competitive Salary: £45,000 £50,000 per annum, depending on experience
• Holiday: 31 days including bank holidays.
• Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more!

About the role:

We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role.

Main duties and responsibilities:

• Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control
• Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime
• Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes
• Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance
• Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security
• Develop and maintain website functionality, performance, usability, and overall user experience
• Explore, implement, and support AI tools to improve efficiency, automation, and business workflows
• Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs
• Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements
• Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth

About you:

As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure.

About Scooterpac:

Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships.

If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.