Support Engineer Jobs in Gloucester

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Support Engineer Jobs in Gloucester

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Looking for Support Engineer jobs in Gloucester? Discover the latest IT support engineer vacancies in Gloucester with Haystack. Whether you're an experienced technical support specialist or an entry-level engineer, find your next career opportunity in Gloucester's thriving tech scene today. Start your job search now and connect with top employers hiring Support Engineers near you!

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Technical Implementation Specialist

The Virtual Recruiter

Be the technical backbone behind exceptional client onboarding.Role: Technical Implementation SpecialistLocation: Remote with some travel requiredSalary: £35,000 £38,000Benefits: 25 days + Bank Holidays; Laptop; Phone; Flexible working: Work from home; Supportive team with a positive culture; Exciting growing companyAbout the CompanyOur client is a SaaS and broking solution providing a multi-lender finance capability to retailers, merchants and finance houses.Working with some of the leading banks, their platform facilitates retailers in offering finance to their consumers via any four of their sales channels, that includes their best-in-class E-commerce solution.Everything they do is in house, which means their speed and quality of service to their partners is second to none.Job OverviewReporting to the CTO, the role holder will be responsible for delivering a seamless onboarding experience for new SaaS tenants. This role combines technical configuration, branding setup, and client support to ensure each tenant is successfully integrated into our client s platform. You will work closely with internal teams and clients to configure environments, validate requirements, and provide guidance during the initial implementation phase.The Role:

Produce and maintain tenant configuration files, ensuring secure management of technical secret sets.

Use internal tooling to create and manage custom email templates using MJML, supporting client-specific branding needs.

Collaborate with internal development teams to deliver tenant styling and branding in line with client requirements.

Test and validate demo and production tenants to confirm they meet agreed specifications and quality standards.

Provide hands-on support to clients during the initial onboarding phase, ensuring a smooth and successful implementation experience.

Maintain clear documentation of configuration processes and contribute to continuous improvement of onboarding workflows.

The Person:

Strong technical aptitude with experience in configuration management and basic familiarity with AWS services.

Excellent attention to detail and ability to validate complex setups against client requirements.

Skilled in stakeholder communication, with the ability to liaise effectively between clients and internal development teams.

Comfortable working with templating languages (e.g. MJML) and internal tooling to deliver configured solutions.

Highly organised, capable of managing multiple onboarding projects simultaneously while maintaining quality and timelines.

A proactive problem-solver who can troubleshoot issues during onboarding and escalate effectively when needed.

Positive, client-focused attitude with a commitment to delivering exceptional onboarding experiences.

IT Field Infrastructure Engineers

We are seeking 4x IT Field Engineers to support a Network Modernisation project within the healthcare industry. Regional and some UK travel required with up to 3 days on site, 2 from home. Familiar with routers, switches, firewalls and cabling systems. Once Network Modernisation is complete roles will become Infrastructure field based support.Client DetailsOur Customer is a respected organisation within the healthcare industry. The roles will require travel across the UK South West, Midlands, London and North. We are hiring 1 Field Engineer per region to keep travel limited and local.Description

Provide on-site & remote; IT Installation, deployment and troubleshooting for hardware, software, and networking.

Install, configure, and maintain IT equipment across multiple locations.

Diagnose and resolve technical issues efficiently to minimise downtime.

Collaborate with the central IT team to implement technology upgrades.

Ensure Documentation and Reporting is compliant with the organisation’s IT policies and standards.

Maintain accurate documentation of IT systems and support activities.

Travel between sites to deliver consistent technical support as needed.

Train and assist users in operating IT systems effectively.

ProfileA successful IT Field Engineer should have:

Proven experience in IT field engineering - Installation, deployment, maintenance and troubleshooting

Proven track record of networking, server infrastructure, a variety of endpoints, and IT hardware.

Familiarity with routers, switches, firewalls and cabling systems.

Ability to manage multiple tasks and prioritise effectively.

Excellent problem-solving skills and attention to detail.

Willingness to travel to various locations as part of the role.

Relevant IT qualifications or certifications are advantageous.

Job Offer

Competitive salary ranging from 45,000 to 50,000.

Company car provided for work-related travel

Fantastic benefits like private health care, pensions and holiday allowance

Opportunity to work within a respected healthcare organisation.

Collaborative work environment with a focus on technology excellence.

If you are ready to take the next step in your IT career within the healthcare industry, we encourage you to apply for this exciting opportunity.

Technical Support Engineer

The Technical Support Engineer will provide PLM process and Siemens Teamcenter support for UK defence programmes, including configuration, deployment, testing, and system enhancements (Active Workspace and Desktop). The role includes delivering end-user training, providing L1-L3 support, managing access and configuration, maintaining dashboards and documentation, analysing compliance data, and identifying risks with mitigation support.Job Title: Technical Support Engineer Location: Yeovil OR Bristol Duration: 12 Months Clearance: SC RequiredResponsibilities

Support the planning and deployment of Siemens Teamcenter Product Data Management System.

Deliver Training of Siemens Teamcenter Product Data Management System to end users and stakeholders.

Support the implementation of standardised PLM system and process throughout the organisation.

Provide access control and user account administration (role-based access and audits).

Operate L1-L3 Support:

L1: Service desk - access requests, ticket triage and initial troubleshooting

L2: Teamcenter PLM Engineer - system training delivery, issue resolution, integration error investigation, and process queries

L3: Escalation to platform vendors or infrastructure teams as required

Coordinate and implement system configuration changes and capability enhancements; conduct testing, verification and validation of PLM functionality

Develop, maintain and publish system reporting and programme dashboards

Maintain Teamcenter related user documentation and web content to support internal customers

Identify risks, issues and opportunities and support the development of mitigation plans.

Qualifications (Experience/Education/Skills):

Skilled in the use of Siemens Teamcenter, in both Active Workspace and the Desk Top Application.

Good knowledge of PLM and Design principles and processes.

Experience in or support of configuration & data management, design, test and manufacturing procedures.

Good interpersonal, facilitation and problem-solving skills.

Able to establish effective internal networks.

High attention to detail and quality.

Excellent communication skills - verbal, written and electronic - across all levels.

Ability to plan and deliver own workload.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: at Line Up Aviation.Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry’s best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag any time! Thank you for your follow!"

ICT Engineer

IMT Resourcing Solutions Ltd

Location: Cheltenham | On-siteSalary: £30,000£35,000 per annumBenefits: Pension, generous holiday allowance, free lunches during term time, professional development supportOur client, a leading organisation within the education sector, is hiring an ICT Engineer to support and develop a busy, modern IT environment. This role plays a key part in ensuring reliable, secure, and forward-thinking technology services that underpin both learning and business operations.This is an opportunity to work in a varied, hands-on role where technology is central to day-to-day delivery, with scope to contribute to infrastructure improvements and longer-term ICT strategy.What youll do

Maintain and support the organisations core ICT systems and infrastructure

Take ownership of server and network-related issues, including proactive maintenance

Act as an escalation point for complex technical incidents

Carry out root-cause analysis and implement long-term fixes

Support and mentor junior members of the ICT team

Work on ICT projects and system improvements throughout the year

Liaise with third-party suppliers where required

Youll work closely with teaching staff, operational teams, and senior stakeholders to ensure technology supports both educational delivery and wider organisational needs.What were looking for

Experience in a busy IT support or ICT engineering environment

Strong technical skills across Windows-based systems and networks

Exposure to Microsoft 365, Azure AD, and virtualised environments

Experience supporting a mix of devices (Windows, Apple, mobile devices)

A proactive, customer-focused approach to IT support

The ideal candidate will be organised, resilient, and comfortable working in a fast-paced, people-focused environment, with a genuine passion for technology and continuous improvement.Why join?

A varied role with real impact across the organisation

Supportive team environment with opportunities to develop

Involvement in infrastructure and improvement projects

Stable, long-term opportunity within a well-established organisation

?Apply now to play a key role in delivering reliable, high-quality ICT services.

IT Support Analyst

LM RECRUITMENT SOLUTIONS LTD

IT Support Analyst (1st/2nd Line)Cheltenham (onsite 5 days per week)Up to £30k circaWe are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1stand 2ndline technical support to end-users across the company (including remote colleagues).You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. Youll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems.This is a varied, hands-on role thats perfect for someone who enjoys variety, is highly organised and can work effectively under pressure/juggling conflicting priorities.A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include:

Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company

Undertake Desktop and Server Administration tasks

Support user accounts, permissions, and access control through Active Directory/Microsoft 365

Perform routine maintenance and updates on systems, ensuring compliance with company IT policies

Provide support to the Head of IT

Provide overall support for software/hardware used by all employees of the company including remote workers

Take responsibility for managing the asset inventory

Support onboarding and offboarding of employees (account setup, equipment preparation)

Assist with maintaining backups, antivirus systems, and system monitoring

Work closely and maintain good relations with a variety of IT partners

Monitor system performance and recommend improvements to meet business needs

Provide support for printers in conjunction with third party supplier

Understand and support the telecoms systems used within the company

Support the in-house Intranet system and related processes

Understand and provide user support for the company CRM and booking system.

About YouWere looking for a collaborative team player who is self-motivated and capable of working independently within defined guidelines; you will have an eager willingness to learn and develop (yourself and others). Strong initiative with a results focussed approach. Technical requirements include:Essential

Minimum 2 years experience in an IT Support/Systems Administrator or Service Desk role

Strong knowledge of Microsoft Windows Server and Desktop operating systems

Skilled in using Microsoft 365 Admin Centres, Active Directory and Group Policy

Basic networking concepts (DNS, DHCP, TCP/IP)

Strong working knowledge of common desktop applications including Microsoft Office, Teams, Internet browsers, Adobe Suite, etc

Advanced Microsoft Excel skills

Experience with Windows Server administration, user management, and system monitoring

Familiarity with virtual infrastructure and backup tools (e.g. VMWare/Veeam)

Hands-on experience with hardware/software installation and troubleshooting

Experience with SharePoint and Cloud storage

Awareness of software licensing regulations and compliance requirements

Basic understanding of networking and physical IT infrastructure

Desirable (Exposure/Knowledge of)

Avaya or other enterprise telephony systems

Cloud-based phone systems

SQL and relational databases

PowerShell scripting knowledge

DHCP and broader Active Directory administration

Azure / Defender / Other 365 products

Web technologies: HTML, CSS, PHP, JavaScript

AV Field Engineer

Better Days Recruitment Ltd

My client is looking for a Field Engineer that has experience with installing and maintaining AV equipment to join their expanding team.Covering the East Yorkshire area, the Field Technician will be responsible for installing and maintaining TV & Broadband monitoring equipment, including the installation of PC, Mac, and Tablet Software in customers households.The ideal candidate will have experience in a customer-facing role, with a background or interest in Computing, Audio Visual, or Telecoms. A good understanding of Broadband, Smartphones, and Tablets would be advantageous.They would also consider applicants with an interest in modern technology who are looking to build a career as a technician in a unique field. Full training will be provided as part of an intensive four-week plan.Key Responsibilities

Install and maintain metering equipment and software in customer homes.

Educate customers in the correct use and care of the metering equipment.

Remove Television and Broadband monitoring equipment from homes

Provide training on the use of equipment and software to customers

Store monitoring equipment safely when not installed in homes.

Resolve or escalate any issues related to the monitoring equipment or software

Provide accurate information to management, office staff and customers regarding field activity and equipment in customers homes.

Essential Skills & Experience

An understanding and interest in modern TV, computer, and broadband systems, with the ability to connect and set up this type of equipment.

Experience in installing software and following menu systems on Windows computers.

Ability to work without direct supervision to a high standard. The field technician will be responsible for arranging service appointments and scheduling these visits to meet deadlines.

Willingness to work as part of a large team, which may include occasional overnight stays away from home to support the wider field force.

Excellent customer service skills, as the field technician represents the client in customers homes. Professionalism, punctuality, and courtesy are essential.

Flexibility to work away from home, with occasional overnight stays.

A full driving license with no more than 6 points (company vehicle provided).

In return they offer a great benefits package, training, company car and mileagePlease note a CRB check is required to undertake this role.

Fire and Security Engineer

£40-45k basic for 40 hours per week, overtime available Company VanAre you a Fire and Security Engineer based within commuting distance to Bristol and happy to cover both Service and Maintenance but mix it up with some installation works?Due to a number of contract wins this small but rapidly growing company located in Bristol are recruiting for - Senior Fire and Security Engineer Fire and Security EngineerThey are professional, innovative, and inclusive, working in partnership with an established Bristol based Facilities Management Company. Our focus is on providing high quality fire and security solutions across the South West and South Wales regions mainly within the FM and M&E sectors.With a strong emphasis on investing in our team s development. Every member of our staff is enrolled on a recognised Level 3 FIA course within the first six months of employment.Roles and responsibilities:

Foster effective communication between the company and our valued customers.

Collaborate as part of a team, covering a specific geographical area.

Execute site installations in accordance with specifications and plans.

Conduct planned preventative maintenance in line with contractual agreements.

Ensure all necessary paperwork is completed after job completion.

Handle customer inquiries promptly and professionally.

Assist with technical questions and concerns.

Uphold high standards in team working practices.

Support company policies and best practices, especially regarding the protection of sensitive customer information.

Be responsive to any reasonable requests from management.

Summary of Capabilities/Competencies:

A strong dedication to providing excellent customer service.

Exceptional telephone etiquette.

Proficiency in working with computers.

A collaborative and team-oriented mindset.

A good understanding of fire alarm systems (Desirable GENT or TYCO experience)

Previous experience within an installation or maintenance position is essential

REMUNERATION PACKAGE

Salary £40000 to £43,000.00

Overtime available available

Weekly On Call Standby Allowance (1 in 4)

Any other benefits Phone, laptop Etc

Working hours 8:30am 5pm

Company guarantee for full training and/or refresher course to complete Level 3 FIA training within first six months of employment.

APPLY NOW or get in touch with Gary Cornes and be a part of a forward thinking organisation that values continuous learning and professional growth, and work alongside a dedicated team committed to excellence.

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Frequently asked questions

What types of Support Engineer jobs are available in Gloucester?

In Gloucester, you can find various Support Engineer roles, including IT support, technical support, application support, and infrastructure support positions across different industries.

What skills are commonly required for Support Engineer jobs in Gloucester?

Common skills include troubleshooting, knowledge of operating systems (Windows, Linux), customer service, networking basics, familiarity with ticketing systems, and relevant certifications like CompTIA A+ or Microsoft certifications.

How can I apply for Support Engineer jobs through Haystack in Gloucester?

You can browse the current job listings for Support Engineer roles in Gloucester on our website, create a profile, upload your CV, and apply directly through the platform with just a few clicks.

Are there entry-level Support Engineer positions available in Gloucester?

Yes, Haystack features a range of Support Engineer jobs including entry-level roles for candidates with little experience, as well as positions requiring more advanced technical expertise.

Do Support Engineer jobs in Gloucester offer remote or flexible working options?

Many employers in Gloucester now offer remote or hybrid working arrangements for Support Engineer roles. Job listings on Haystack will specify the work location and flexibility options.