Support Engineer Jobs in Exeter

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Support Engineer Jobs in Exeter

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Looking for Support Engineer jobs in Exeter? Haystack connects skilled IT professionals with top employers hiring Support Engineers in Exeter and the surrounding areas. Explore the latest Support Engineer job opportunities to boost your career in this vibrant tech hub. Start your job search today and find your next role with ease!

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Junior Cyber Security Analyst

Ready to launch your career in Cyber Security?The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.Why choose this programme?We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.What’s included:

100+ hours of live, instructor-led online training

4 industry-recognised certifications

Microsoft Azure Fundamentals

CompTIA Security+

CompTIA CySA+

Forescout FSCA (exam resit included)

Hands-on project work that mirrors real business challenges

Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

Course cost: £2,795

Payment plan: £232.91 per month (interest-free)

100% refund if you’re not offered a job after completing the programme

No experience? No problem.You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.Take control of your future.Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Perm Field Services Engineer - Hardware breakfix

Sanderson Recruitment

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter on a permanent basis.Role: Field Services EngineerSalary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefitsLocation: Based in Exeter, however, you will be expected to travel throughout Dorset, Devon, Cornwall on occasion.Full-time permanent roleRole Overview:Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client’s IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy.Responsibilities/Accountability:

To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines

Ensure assigned incidents are monitored, updated and progressed in a timely manner

Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers

Co-ordinate between clients and vendors to ensure timely resolution of problems.

Provide a high degree of customer satisfaction in all work undertaken

Essential Skills:

A fully valid UK drivers license and personal Car with Business insurance.

Able to demonstrate the right to work in the UK

Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check

Ability to resolve hardware issues and basic software problems

Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)

Good understanding of IT systems and environments

Strong customer service skills

Analytical and problem-solving mindset

Preferred but not essential skills:

MCSE certification

Manufacturer Enterprise server certification

SAN Server

A+

Network+/CCNA

Dell , Lenovo / Other vendor Certification to Enterprise level or above

Experience in a data center and in smart space technology is advantageous.

Our offer to you:

Salary range £24,600 - £27,700 per annum.

Full training provided as part of robust induction process

Access to the certification program for number of the world’s leading IT manufacturers.

Access to in-house training & development platform with options of technical, managerial and industry recognized courses.

25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays

Company Pension Scheme

Life assurance

Private medical cover after 12 months

Business Mileage Fuel Card

Car allowance

Laptop, smartphone and tools provided

Employee referral program - you could earn £750 if your referral is successful

There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we’ve got you covered

Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals

Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Intelligent Resource acts as both an employment business and as an employment agency.Please Note: Shortlisted candidates will be contacted via Call/Email.Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason***,*** please let us know when you apply or talk to the recruiters directly so we can support you.

Technical Support Supervisor

Technical Support Supervisor - (RL7989)Location - On-Site or Hybrid - PaigntonSalary - Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered)Benefits - Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash planThe Client - A global leader in advanced technology solutions. Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice.The Candidate - You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You’ll have experience managing or supervising multi-national teams, excellent communication skills, and a flexible, pragmatic approach to problem-solving. The ideal candidate will be someone seeking to develop their leadership skills further, rather than a long-established senior manager.The Role - This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine people leadership with technical involvement, making it ideal for someone looking to step up into a broader leadership capacity.Duties -

Lead, manage, and develop the EMEA Technical Support Engineers.

Set goals, monitor performance, and focus on team development.

Coordinate with other global support teams and act as point of contact for escalations.

Ensure KPI targets are met and customer satisfaction is maintained.

Oversee ISO9001 compliance and drive process improvements.

Manage resource levels, lab environment, spare stock, and assets.

Provide input into reports, KPI reviews, and budget requirements.

Represent the support function in roadmap reviews and customer visits.

Collaborate with professional services and global support managers to align processes.

Requirements -

Qualification in a relevant Engineering discipline.

Good understanding of GNSS systems (SBAS, Beidou, IRNSS, GPS, Galileo, Glonass).

Experience managing or supervising technical teams, ideally across multiple countries.

Excellent English communication (written & verbal).

Strong problem-solving and decision-making skills under pressure.

Ability to prioritise effectively and manage multiple tasks.

Willingness to travel internationally (up to 10%).

Desirable Experience with Spirent GNSS Simulation systems, project management, or formal management training.To apply for this Technical Support Supervisor permanent job, please click the button below and submit your latest CV.Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

IT Field Service Engineer

Sanderson Recruitment Plc

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis.Role: Field Services EngineerSalary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefitsLocation: Based in Exeter.Full-time permanent roleRole Overview:Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client’s IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy.Responsibilities/Accountability:

To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines

Ensure assigned incidents are monitored, updated and progressed in a timely manner

Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers

Co-ordinate between clients and vendors to ensure timely resolution of problems.

Provide a high degree of customer satisfaction in all work undertaken

Essential Skills:

A fully valid UK drivers license and personal Car with Business insurance.

Able to demonstrate the right to work in the UK

Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check

Ability to resolve hardware issues and basic software problems

Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)

Good understanding of IT systems and environments

Strong customer service skills

Analytical and problem-solving mindset

Preferred but not essential skills:

MCSE certification

Manufacturer Enterprise server certification

SAN Server

A+

Network+/CCNA

Dell, Lenovo/Other vendor Certification to Enterprise level or above

Experience in a data center and in smart space technology is advantageous.

Our offer to you:

Salary range £24,600 - £27,700 per annum.

Full training provided as part of robust induction process

Access to the certification program for number of the world’s leading IT manufacturers.

Access to in-house training & development platform with options of technical, managerial and industry recognised courses.

25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays

Company Pension Scheme

Life assurance

Private medical cover after 12 months

Business Mileage Fuel Card

Car allowance

Laptop, smartphone and tools provided

Employee referral program - you could earn £750 if your referral is successful

There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we’ve got you covered

Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals

Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Intelligent Resource acts as both an employment business and as an employment agency.Please Note: Shortlisted candidates will be contacted via Call/Email.Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason**,** please let us know when you apply or talk to the recruiters directly so we can support you.

IT Support Technician

IT Support Technician

Exeter, Devon

Up to c£25,000 per year

25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc.

Skills and Experience:

1+ years’ experience in a similar helpdesk or IT environment within a 1st Line role is essential

Strong Windows Server experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11

Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)

Experience of working within an ITIL environment would be valuable

Technical qualifications such as CompTIA+, Network + would be advantageous

Experience within a Law Firm or similar area desirable but not essential

Excellent customer service skills focused on providing your colleagues with first-class support

NB: A full driving licence is essential (access to a vehicle is not required, but beneficial)The Opportunity:My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon.This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects.You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software.Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client’s IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm’s in-house software and database systems.Applications:Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans?

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West.Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: ExeterAbout the Service Desk Analyst role: Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines.Key responsibilities of the Service Desk Analyst:

Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools

Diagnose and resolve common desktop, laptop, printer and basic networking issues

Set up and configure new user accounts, devices and applications

Assist with routine maintenance tasks, patching and monitoring

Escalate more complex issues to senior engineers where appropriate

Support small project tasks under the guidance of more senior team members

Accurately document work, updates and solutions in our service desk system

Requirements of the Service Desk Analyst:

Motivated team player with high standards of customer service

Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure.

Methodical and able to approach complex problems logically

Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team

Aptitude for continuous learning and development, including self-directed study when appropriate

You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner

Your own car and a clean driving licence would be advantageous (costs will be reimbursed)

Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable

Any relevant industry certifications

Must be able to demonstrate some of the following:

Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS

Understanding of network topologies including wired / wireless, switching, security and VLANs.

Implementation of networking upgrades desirable

Experience of basic security hardening and penetration testing would be advantageous

Experience of conducting audits e.g. asset management, cyber security etc.

Experience with PowerShell for administration and automation

Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage

Office 365 Administration. Office 365 migration experience desirable

Azure Administration and migration experience

Experience of server and workstation hardware builds, fault diagnosis and problem resolution

Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring

Familiarity with patch management, configuration management and MDM solutions desirable

Experience of the managed deployment of client applications and application migration

Experience with SQL Server and SQL database administration and upgrades would be advantageous

Familiarity with supporting all common end user software including Microsoft Office

Experience of technical writing, documenting solutions or writing / designing training materials

Experience with other scripting and programming languages e.g. Python, Go, Swift etc.

Benefits of the Service Desk Analyst:

Paid holidays + Bank Holidays

Opportunities to progress

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Frequently asked questions

What types of Support Engineer jobs are available in Exeter?

In Exeter, you can find a variety of Support Engineer roles including IT Support Technician, Technical Support Specialist, Customer Support Engineer, and Systems Support Engineer, catering to industries such as software, hardware, and telecommunications.

What qualifications do I need to apply for Support Engineer positions in Exeter?

Most Support Engineer jobs in Exeter require a background in IT or computer science, relevant certifications (such as CompTIA A+, Microsoft Certified: Azure Fundamentals), and strong problem-solving skills. Experience with specific technologies or software may also be required based on the job.

How can I apply for Support Engineer roles on Haystack in Exeter?

To apply, create a profile on Haystack, upload your CV, and use the search filters to find Support Engineer jobs in Exeter. Select the jobs you’re interested in and click the apply button to submit your application directly through the platform.

Are there remote Support Engineer job opportunities in Exeter?

Yes, many employers now offer remote or hybrid working options for Support Engineer roles in Exeter. You can filter your job search on Haystack to find remote-friendly positions.

What is the typical salary range for Support Engineers in Exeter?

Support Engineer salaries in Exeter typically range from £25,000 to £40,000 per year, depending on experience, skills, and the specific employer.