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Support Engineer Jobs in Derby
Overview
Looking for Support Engineer jobs in Derby? Explore the latest IT support engineer vacancies in Derby city and surrounding areas. Find top opportunities with competitive salaries and career growth at Haystack, your go-to job board for tech roles in Derby. Start your next Support Engineer role today!
Technical Support Engineer
Staffbase Recruitment
Derby
Hybrid
Junior - Mid
£40,000 - £45,000
RECENTLY POSTED

Our client is a leading original equipment manufacturer and due to their continued success Staffbase have been appointed to recruit for the position of Technical Support Engineer.

Office based with occasional field support the Technical Support Engineer will provide over the phone and online machine fault find and diagnostics support.

40K - 45K + OT + Benefits

The Role:

The Technical Support Engineer will provide professional technical support and advice for customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning and role out software updates etc etc.

Your duties will include but is not limited to the following;

  • Provide technical advice by telephone, email and using remote on-line access
  • Analyse possible causes of faults using mechanical and electrical documentation
  • Diagnose faults and recommend solutions (bypass, spare parts, technician visit etc.).
  • Use of fault-finding tools: Co-De-Sys / TwinCAT / Drivetop / Indraworks / Siemens starter / COMBIVIS etc.
  • Identify spare or replacement parts using mechanical / electrical documentation and e-parts.
  • Escalate cases that cannot be resolved locally to group using the Salesforce queue system.
  • Liaise with group companies on solutions to escalated cases.
  • Assigning and scheduling of technicians to cases that require a physical presence at the customer’s location
  • Process engineers job sheets and update CRM system

Candidate:

You will be a competent multi skilled engineer (electrical & mechanical) and ideally you will have previous experience with automated machinery e,g CNC, packaging, robotics

Ideally you will have HNC or HND qualification in either mechanical and /or electrical engineering.

Applicants should have excellent electrical fault find and repair skills and ideally you will have good plc controls knowledge too.

You will have excellent written and verbal communication skills and you will be able to work well under your own initiative.

Hours of Work:

Mon to Fri 40 hours

Benefits:

Excellent basic salary 40K- 45K Negotiable +OT
33 days annual leave
Pension
Benefits

Trainee White Goods Engineer
Currys
Multiple locations
In office
Graduate - Junior
£32,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role overview:

Trainee White Goods EngineerPontypridd Cardiff Customer Service Centre Permanent Full TimeSalary : 28,000 - 32,000 per annum depending on experience plus quarterly bonusShift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) No Sundays!Counties/areas recruiting in: NP, CF and SA

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!

As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure! A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important. You’ll learn how to work your magic to keep customers’ appliances in tip-top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.

Role overview:

As part of this role, you’ll be responsible for: • Testing, diagnosing, and fixing white goods in our customers’ homes • Providing and implementing technical knowledge across a range of white goods appliances • Driving a company van and managing your own day effectively • Building our reputation as a home services expert Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers. You will need: • Repair or installation experience which includes having worked with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)• Electrical knowledge: demonstrable basic competence both in theory and practice• A passion for delivering great customer service• Ability to handle heavy White Goods (washing machines, dishwashers etc)• A full valid UK driving licence with no more than 6 penalty points

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you. They include:

? First-class induction and on-going learning? Performance related bonus paid quarterly? Product discounts across the latest tech? A range of wellbeing initiatives

Why join us:

Join our White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.

Quality Engineer
Bolt Technical Limited
Nottingham
In office
Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title:
Quality Engineer

Location:
On-site Nottingham

Salary:
£40,000 per annum + monthly bonus

Hours:
Full-time, 40 hours per week (High flexibility)

Bolt Technical are recruiting for a well-established, global engineering and manufacturing organisation. This is an excellent opportunity to join a highly respected organisation known for its strong culture of trust, employee development, and long-term career progression, offering stability alongside continued investment in people and technology.

Key Responsibilities

  • Lead and complete First Article Inspection Reports (FAIRs) to a high standard, ensuring compliance with internal and customer requirements
  • Provide day-to-day support for product and process quality issues across production, meeting operational deadlines
  • Investigate customer returns and non-conformances, delivering root cause analysis and corrective actions
  • Work closely with suppliers, customers, and internal teams, supporting audits, MRB activities, and quality reviews
  • Drive continuous improvement, coaching production teams, improving inspection processes, and reducing the cost of poor quality

What Theyre Looking For

  • Experience in a manufacturing or production assembly environment
  • Strong background in quality control and inspection
  • Proven experience completing FAIRs
  • BPSS clearance (or ability to obtain)

Whats On Offer

  • £40,000 salary + bonus OTE up to £42,000
  • 24 days holiday + 8 bank holidays (increases with length of service)
  • Flexible working patterns including compressed hours
  • On-site role with strong team collaboration
  • Healthcare benefits including optical & dental cashback
  • Access to GP and Employee Assistance Services
Installation and Calibration Engineer
Tek Troniks Ltd
Nottingham
Hybrid
Graduate - Junior
£30,000
RECENTLY POSTED

Field Based | UK Wide Travel | Based within easy reach of Cotgrave, Nottingham

Tek Troniks is looking for a hands on, customer focused Installation & Calibration Engineer to join our growing team. If you enjoy variety, problem solving, and working directly with customers, this role offers a great mix of technical work, travel, and independence.

About the Role

As an Installation & Calibration Engineer, youll be responsible for installing and commissioning Tek Troniks monitoring systems, delivering on site customer training, and carrying out temperature and humidity probe calibrations both on customer sites and occasionally in our laboratory.

This is a field based role, covering the whole of the UK. Travel is a core part of the job, and you should expect 34 nights away most weeks, depending on customer locations. Early starts and late finishes can happen, and while weekend work is rare, flexibility is essential.

If regular travel or overnight stays would be difficult, this role wont be the right fit.

Key Responsibilities

System Installations

  • Carry out installation risk assessments.
  • Install monitoring systems to customer and company standards.
  • Provide on site training to customer teams.
  • Complete installation documentation and sign off.

Sensor Calibrations

  • Perform on site and occasional factory calibrations of temperature and humidity probes.
  • Complete all calibration documentation accurately.

Service & Support

  • Visit customer sites to diagnose issues and provide solutions.
  • Work closely with the Operations Manager to resolve support requests.
  • Document all work completed.

Reporting

  • Ensure installation and calibration records are completed accurately.
  • Provide clear feedback to the Operations Manager and Head of Laboratory.

Other Duties

Support wider business needs as required.

Skills & Competencies

Installations

  • Confident using hand tools for on site work.
  • Strong time management skills to organise travel, visits, and installations.
  • Clear communication with customers and internal teams.
  • Willingness to obtain an IPAF licence (training provided).

Calibrations

  • Basic understanding of calibration principles (full training provided).
  • Ability to follow documented procedures and meet ISO requirements.
  • Comfortable using laboratory equipment such as thermometers, baths, and chambers full training provided).
  • Ability to learn to perform on site calibrations, including in situ probes.

Qualifications

  • Desired: GCSE English Grade C or equivalent
  • Desired: GCSE Maths Grade C or equivalent

(Training and development will be provided for the right candidate.)

What Were Looking For

Someone who is:

  • Practical and hands on
  • Comfortable travelling and staying away from home
  • Professional and customer focused
  • Keen to learn and develop technical skills
  • Reliable, organised, and self motivated
Security Service Engineer
4way Recruitment
Derby
In office
Mid - Senior
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Security Service and Small Works Engineer – £36,000 Basic

Location: Stoke on Trent, Manchester, Birmingham, Derby
Salary: £36,000 basic
Industry: CCTV | Intruder Alarms | Access Control

ABOUT

A reputable security company is looking for an experienced Security Service and Small Works Engineer to join their expanding team. This role is focused on service and small works, covering CCTV, intruder alarms, and access control, with most work around Birmingham.

Benefits – Security Service and Small Works Engineer:
  • £36,000 basic salary
  • Van provided with private use
  • Travel time paid for journeys over 45 minutes each way (£25 per hour)
  • Overtime available at £25 per hour; if working away, hotel, breakfast, and dinner provided, plus £50
  • Call-out rota 1 in 3, 99% of sites accessible via remote connection
  • Standby pay: £10 per phone call
  • 20 days holiday plus bank holidays, 3 days paid at Christmas
  • Sick pay: 20 rolling days after probation at management discretion
  • PDA, smartphone, and laptop provided
Responsibilities – Security Service and Small Works Engineer:

As a Security Service and Small Works Engineer, your role will include:

  • Servicing and performing small works on CCTV, intruder alarms, and access control systems
  • Fault finding and reactive maintenance
  • Travel to customer sites, predominantly within 50 miles of Birmingham (80%) but must be willing to travel further afield when needed
  • Participation in call-out rota
  • Working independently with minimal supervision
  • Completing reports, service sheets, and relevant documentation accurately
Requirements – Security Service and Small Works Engineer:
  • Experience with Menvier, Texecom, Honeywell, Orisec, Uniview, Paxton
  • Strong service and small works skills across CCTV, intruder alarms, and access control
  • Ability to work independently across varying locations
  • Full UK driving licence
Why Join?
  • Be part of a growing team, expanding from 3 to 4 engineers
  • Attractive travel and overtime remuneration
  • Private use company van and modern tools (PDA, smartphone, laptop)
  • Flexible call-out and standby arrangements
  • Professional development in a supportive, reputable security company
Apply Now!

If you’re an experienced Security Service and Small Works Engineer based in or near Stoke on Trent, Manchester, Birmingham, or Derby, this is your chance to join a growing team with strong earning potential and excellent perks.

Keywords to support your application:

Security Service Engineer | CCTV Engineer | Intruder Alarm Engineer | Access Control Engineer | Service and Small Works | Menvier | Texecom | Honeywell | Orisec | Uniview | Paxton | Midlands | East and West UK

Field Service Engineer
Dahlia Recruitment Ltd
Derby
In office
Mid - Senior
£50,000
RECENTLY POSTED

Dahlia Recruitment - Life Sciences are working in partnership with a rapidly growing Global Medical Device company. Due to continuing growth and increasing demands within the UK market we are recruiting a field service engineer with experience in Endoscopy to join our highly successful service team. The role will cover surrounding areas of Manchester , Derby and and occasional travel to parts of East Midlands

This role will have primary responsibility for the service, maintenance and in-field customer experience for both the current and future install base.

SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES:

Delivery of all technical service support in a customer-focused, efficient, and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations.

Ensure all Technical Service Support activities support and strengthen the strategic and commercial growth objectives of the organisation.

Meet the key performance indicators as set to determine and improve the effectiveness of all technical service support activities.

Manage the end-to-end complaint handling documentation, service records, & reports.

Analyse causes of complaints upon receipt of returned devices.

Oversee the repair & test returned medical devices distribution network.

Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking.

Provide level II/III troubleshooting & customer support as needed.

Update Device History Records in document control system when required.

Maintain inventory status of devices & spare service parts in MRP / ERP systems.

Resolve customer (direct & indirect) technical complaints and respond to complex customer technical inquiries

Service as a profitable part of our three commercial pillars (Capital, Consumable, Service)

Prepare and oversee the preparation of reports and or statistics related to the technical service support function for the Corporate and Local SLT as required

Develop technical service support representatives

SKILLS, KNOWLEDGE AND EXPERIENCE:

Experience of working in Endoscopy is highly desirable

Strong information processing skills

Experience with document management systems (e.g. D365 or similar) is highly desirable

Previous experience in a similar Service environment (desired experience 5+ years)

Strong project management and organisational skills multi-tasking with fluid and challenging deadlines will be part of the day-to-day growth of the business.

Experience in recording and documenting service (inc. complaint-handling process) in line with regulatory requirements (ISO13485).

Technical ability and understanding of electromechanical devices to allow over the phone troubleshooting.

Technical Service management and complaints-handling experience.

High level of computer skills, particularly in MS Office suite, and a good ability to learn new systems.

Strong commercial awareness in order to identify new business opportunities

PERSONAL ATTRIBUTES:

Ability to build rapport with a broad range of people.

Excellent communications skills with a focus on customer-centric delivery (for both internal and external customers to the business).

Collaborative and supportive approach with excellent interpersonal skills.

Highly motivated and energetic problem-solver. As a fast-growing organisation having a flexible and agile approach, and a can do attitude is a must.

Openness and adaptation to change.

Desire to learn and develop.

Strong commitment to quality.

Willingness to take ownership and control of this role to drive positive outcomes.

Attention to detail and the capability to analyse data and make sound conclusions

QUALIFICATIONS

Educated to degree-level standard essential with strong written and verbal skills

Automated endoscope reprocessors quarterly testing (WTM2) & Automated endoscope reprocessors annual testing (WTM3) or Automated endoscope reprocessors periodic testing (WTM5) validation qualification is highly desirable

Highly competent/experienced user of MS Office packages.

This is an excellent opportunity to join a growing company with fantastic working culture who are highly people centric.

Senior Engineer
Smartwatch Solutions Limited
Multiple locations
In office
Senior
£40,000/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are seeking a skilled and motivated Senior Security Engineer to join our growing engineering team. You will play a key role in delivering high-quality services across IP CCTV systems (both wired and wireless) and access control solutions. This is an excellent opportunity for an experienced engineer who enjoys working on a variety of installations and supporting clients.

What Youll Be Doing

  • Installing, maintaining, de-fitting and commissioning temporary and permanent CCTV systems on a national basis.
  • Configuring systems to meet design specifications and customer requirements
  • Responding to fault calls across all types of CCTV systems
  • Completing routine and reactive call-outs
  • Ensuring all company documentation is completed accurately on a job-by-job basis
  • Carrying out additional reasonable tasks as requested by management

The candidate we are looking for is to have:

  • 3+ years experience with CCTV installation (analogue & IP) and access control
  • Strong technical knowledge
  • Excellent attention to detail, strong organisation and efficiency
  • Clear verbal and written communication skills
  • Confidence engaging with clients and stakeholders
  • Ability to work independently as well as collaboratively within a structured team
  • A strong work ethic and the ability to encourage and support others
  • Motivation to contribute to a growing team and work on exciting client installations

Essential Skills & Qualifications

  • Strong understanding of CCTV and access control systems, including detection methods and analytics
  • IT literacy
  • Experience mentoring or supporting other engineers
  • Ability to read and understand technical drawings and specifications
  • Strong fault-finding capability
  • Practical knowledge of general electrical and electronic principles
  • CSCS/ECS Operatives Card (provided if not already held)
  • Full UK driving licence (maximum 6 points)
  • CCTV qualifications (desirable)

Why Join Us?

  • Opportunity to work on high-profile installations
  • Part of a growing and supportive engineering team
  • Varied and rewarding work across the South region
  • Professional development and long-term prospects
Engineer - Mechanical
Speedy Hire
Nottingham
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Job Title - Mechanical Engineer

Location - Nottingham

Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!

An exciting opportunity has arisen for a Mechanical Engineerto provide overall responsibility for the inspection, testing, maintenance and repair of plant hire equipment in the region, ensuring that all work undertaken is safe and complies with Speedy safety standards.

On a day-to-day basis, you can expect to be working directly with other engineers in the depot and liaising regularly with drivers and the hire desk team to ensure repairs and maintenance of plant equipment is prioritised effectively.

What youll need:

  • Proven ability to test and repair plant equipment to the highest standard, ideally gained within the hire industry or similar
  • NVQ Level 2 or City & Guilds equivalent in a relevant discipline
  • Technical/engineering background is desirable
  • Flexible approach to working hours
  • Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver.

What we offer:

  • 26 days holiday (plus bank holidays)
  • Life assurance
  • Pension Scheme
  • Canteen facilities
  • 95% discount across the Speedy brand
  • Opportunities for training, development and career progression
  • Voluntary Health Cash Plan
  • My Staff Shop: discounts and offers for shopping etc. across many suppliers
  • Green Commute Initiative: Work scheme for cycling
  • PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.

Commercial Gas Engineer
Excel Engineering Recruitment ltd
Multiple locations
Fully remote
Mid
£100,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

JOB TITLE: Commercial Gas Engineer

LOCATION: Bath and surrounding areas

SALARY: £48k - £60k - travel time is paid at time & half, van, fuelcard etc

CONTACT: Kerry Hayes

JOB INFORMATION - Commercial Gas Engineer

  • You will be based from home with a van and cover the South West area. Contracts will include a gym contract, luxury residential homes, hotels and other commercial settings
  • You will be required to carry out service and maintenance, trouble shooting and diagnostics
  • This role will come with some opportunity to develop for the right person
  • Work will all be of a commercial nature - NO DOMESTIC

COMPANY INFORMATION - Commercial Gas Engineer

  • Work for a company that values its staff and invests in development and training
  • Our client specialises in gas/hvac contracts across the UK and are expanding due to the win of multiple new sites
  • Excellent reputation for delivering high service levels and quality workmanship
  • Excellent staff retention with low turn over

CANDIDATE INFORMATION - Commercial Gas Engineer

  • Demonstrable experience of carrying out service and reactive maintenance on commercial gas systems
  • Relevant ACS certification
  • Experience of working within a similar role previously,
  • Have excellent administration skills with attention to detail
  • You must have good customer services skills, be well presented and articulate
  • You will need to be self-motivated, diligent and hardworking
Technical Support Engineer
Euro Projects Recruitment
Coalville
Hybrid
Graduate - Junior
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Technical Support Engineer, Coalville, LE67

  • Technical Support Engineer, Electrical Support Technician role, Service Engineer jobs, Electrical Support Engineer jobs.
  • Varied electrical engineering job / electronics engineering job testing, diagnosis, repair, maintenance, site visits.
  • Lots of opportunity for training and development.
  • Multi-site, successful engineering business within the rail and process safety sector winning new contracts and continuing to grow.
  • £32K - £37K salary + bonus + car + OT + pension + flexible working hours + early finish on a Friday! Overall package is excellent.

Are you looking for Technical Support Engineer, Electrical Support Technician jobs in Coalville, Electrical Support Engineer jobs in Leicestershire, Service Engineer jobs in Leicestershire? You will work within a technical support / technical service team that provide engineering support for electrical systems / control systems installed across the UK rail sector. You will also work alongside project teams to carry out in-house testing and onsite commissioning activities. Truly varied role for an Electrical Engineer / Electronics Engineer.

The Technical Support Engineer job will suit:

  • We are looking for a candidate with an electrical engineering / electronics engineering / control systems background that would enjoy a truly varied engineering role including product service and repair, providing product technical support to customers and engineering teams, product testing, and onsite support.
  • Specific knowledge of PLC programming, control systems, SCADA systems or similar technology would be advantageous.
  • You are likely to hold a relevant engineering qualification in an electrical engineering, electronics engineering or similar engineering discipline.
  • Able to undertake some UK travel from time-to-time You will need a Full UK driving license.

This Technical Support Engineer will involve:

  • Provide product maintenance support to the rail systems engineering team.
  • Carry out planned service and repair of industry leading products and systems
  • Provide some onsite commissioning support to engineering teams as required not frequent / heavy amount of travel.
  • Communicating with internal engineering teams and customers.

To apply, please send your CV to Danny Turnock at Euro Projects Recruitment Ltd

Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies.

This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.

First Line Analyst (L2)
Hays Talent Solutions
Nottingham
Hybrid
Junior
£13 - £16
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join a leading independent technology and services provider as a First Line Analyst.

Job Overview:We are seeking First Line Analysts to join the Service Desk team supporting First Group. This role involves handling incoming calls and emails, logging incidents, and providing first-contact resolution where possible. Analysts will work in a hybrid model after training, with 2 days onsite and 3 days remote.

Location: Nottingham NG8 6AT

Rate: Rate: An hourly rate, in-scope IR35, of £12.60 (PAYE) OR £16.35 per hour (via a Hays Approved Umbrella Company).

Length: 09 Feb 2026 to 15 Jun 2026

Work Schedule: 7am until 7pm on a 7.5 hour rolling shift basis as outlined below

Monday to Friday:07:00 - 15:30

08:00 - 16:3008:30 - 17:00

09:00 - 17:30

10:30 - 19:00

Saturday and Sunday:

07:00 - 15:30

10:30 - 19:00

Note:If you are rota’d to work a Saturday or Sunday you will get a Lieu Day off the following week between Tuesday and Friday as allocated by the Team Leader.

Once fully trained and operational you will be working 2 days from the Nottingham office and 3 days at home.

Key Responsibilities:

  • Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident.
  • We will try our best endeavours to resolve the issue at the first point of contact for the caller where is feasibly possible.
  • Following knowledge processes for onwards assignment.
  • Updating existing knowledge where processes have changed and creating new knowledge articles to close the knowledge gaps.
  • Queue Management
  • Taking Switchboard overflow calls when they are busy.

Key Requirements:

  • Excellent customer service skills, focusing on the customer rather than the technical and being able to control a call.
  • Excellent telephone manner and written capability with comprehension.
  • Ideally proven track record in a contact center environment but not essential.
  • Ability to handle conflict
  • Ability to be flexible and adaptable to change, even it is a total surprise.
  • Focus on the customer experience.
  • Team Player with the ability to focus on the team progression and not just your own.
  • Reliable with good timekeeping.
  • Confidence to speak up and question the Status Quo in a healthy manner.
  • Pattern recognition to spot trends.
  • Ability to learn new software.
  • Able to receive feedback well.
  • Ability to improve your own learning.

KPIs:

  • Be able to answer a call within 30 seconds across the team.
  • Have an abandoned call rate of less than 5% across the team.
  • Be able to answer an email within 1 hour across the team.
  • Score more than 90% on Quality Evaluations across the team.

Additional Information:

Interview Process: In Person/Teams/Telephonic

How to Apply: If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Tech Support Engineer
Owen Daniels
Ashby-de-la-Zouch
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you an experienced Technical Support Engineer with a background in rail, engineering, or control systems? Our client, a reputable rail engineering company, is seeking a technically strong and self-motivated individual to join their Rail Systems team. The successful candidate will provide critical maintenance and technical support across the UK rail network, working independently and collaboratively to ensure system availability, safety, and performance.Technical Support EngineerPermanentCompetitive Salary37.5 hours a week, Flexible working availableField based role + Call outs + Company carLeicestershireTechnical Support Engineer Job Description

  • Provide 24/7 maintenance and technical support for rail systems, including planned and unplanned activities.
  • Deliver technical assistance to the telephone helpdesk and support fault diagnosis and resolution.
  • Carry out system engineering activities including design support, factory testing, site installation, and commissioning.
  • Liaise with clients and internal engineering teams to ensure effective communication, service delivery, and contract performance.
  • Produce service and monthly reports, support service review meetings, and assist with contract quotations where required.
  • Develop and maintain in-depth technical knowledge of SCADA, BMS, SISS, PLCs, HMIs, and communications protocols.

Technical Support EngineerEssential Experience / Skills / Qualifications

  • Electrical or Technical Engineering qualification (HNC or HND or equivalent).
  • Strong technical knowledge of control systems, systems integration, and PLC technologies (e.g. Siemens, Mitsubishi, Rockwell).
  • Ability to configure, program, and support SCADA/HMI systems and associated protocols.
  • Confident communicator with strong stakeholder and client-facing skills.
  • Willingness to travel across the UK and hold a full clean driving licence.

If you feel you’re a good fit for this position, please click ‘apply’.

Data Administrator
Rise Technical Recruitment
Nottingham
Hybrid
Junior - Mid
£28,000 - £35,000
TECH-AGNOSTIC ROLE

Location: Nottingham (Office-based - Hybrid After Training completed)
Salary: 28,000 - 34,000 (Pro Rata)
Start Date: Immediate / January
Contract: Inside IR35 - 9 to 12 Months

Are you an organised and detail-focused Data Administrator / Analyst looking for an immediate contract role? This is an excellent opportunity to join a major organisation in Nottingham, supporting their data reporting, cleansing, and Power BI analytics across a busy operational team.

This hybrid role would suit someone with a strong Administration or Data Analyst background, highly IT capable, experience producing reports and dashboards, and confidence working with large data sets. Ideal for a Data Analyst, Technical Administrator, Office Administrator with data responsibilities, or IT savvy individual ready to take the next step.

The Role

  • Clean, validate and manage large data sets
  • Build and maintain Power BI dashboards and reports
  • Produce statistics and regular operational reporting
  • Support teams with data queries, analysis and insight
  • Hybrid working after training period, 3 days office

The Person

  • Strong IT skills, including Excel and Power BI (essential)
  • Experience in data cleansing, reporting or analytics
  • Background in administration, technical administration or IT support beneficial
  • Highly organised with excellent attention to detail
  • Able to commute to Nottingham (hybrid after training period, 3 days office)

Reference Number: BBBH2659

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Ed Douglass at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Operations Analyst
Harper Recruitment
Nottingham
Hybrid
Graduate - Junior
£13

£25,200 / £12.92

Nottingham (hybrid working)

Monday-Friday, 37.5 hours between 8am-6pm

Start date: Monday 16th February 2026

Temporary contract - 18 Months

We have an exciting opportunity for Operations Analysts to join our client based in Nottingham.

We’re looking for analytically minded candidates to join a highly reputable and innovative company who are celebrating growth and expansion due to their continued market dominance. Our client can offer further career development and exceptional training opportunities.

Duties will include.

  • Managing and maintaining large data sets and identifying missing or erroneous data flows
  • Providing excellent customer service via email
  • Working closely with other departments to ensure optimal performance and fluid workflow
  • Maintaining positive internal and external stakeholder relationships
  • Working with suppliers to gather customer information
  • Analysing data and producing reports
  • Problem solving

Skills and experience required.

  • Strong numerical and analytical skills
  • IT Savvy- confident using Excel
  • SQL experience would be a plus
  • Able to work at a fast pace, and happy with repetitive tasks

First-class training, support and equipment is provided for you to work from home. You will be based at home with one day per fortnight working from the office. Whilst you are in training you will be fully office based for approx. 2 weeks so you must live a commutable distance from Nottingham city centre.

INDTEMP

Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

Information Security Analyst
Buzz Bingo
Nottingham
Hybrid
Junior - Mid
£35,000 - £40,000
TECH-AGNOSTIC ROLE

Hybrid Nottingham (1 day per week onsite) Full-time, 40 hours per week (Mon Fri, 9am 5pm)

Salary: £35,000 - £40,000 depending upon experience

Are you a pragmatic, detail-driven security professional who enjoys turning standards into practical security controls and helping teams understand and manage risk? If you re confident collaborating across departments, producing clear reports, and strengthening an organisation s security posture through measurable improvements, this role could be a great fit.

We re looking for an Information Security Analyst who can balance governance, risk, compliance, and hands-on operational security activities.

What you ll be doing

In this varied and impactful role, you ll help operate and continuously improve our Information Security Management System (ISMS) while supporting risk management, compliance, and audit readiness across the business. Your work will span policies, controls, assessments, awareness, and metrics.

You will:

  • Maintain and update ISMS policies, standards, and procedures
  • Coordinate internal and external audits (including Gambling Commission security audits) from planning to closure.
  • Run the risk management process, keeping registers and treatment plans accurate
  • Support PCI DSS compliance activities and associated evidence collection
  • Manage and track vulnerability scanning and remediation across systems
  • Assist with incident response, triage, evidence collection, and post-incident reviews
  • Work with IT and MSPs to improve security controls, alert quality, logging, and SIEM coverage
  • Conduct supplier due diligence and review third-party security documentation
  • Deliver targeted security awareness training and publish practical guidance
  • Produce monthly and quarterly reports on risk, vulnerabilities, audits, and incidents

This is a collaborative, business-wide role where you ll help embed security into everyday operations and ensure controls remain effective and well-documented.

What You ll Get in Return

  • 24/7 access to GPs, mental health support, and more for you and your family
  • Thrive App NHS-approved mental wellbeing support
  • Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses
  • Buzz Brilliance Awards employee recognition scheme
  • 5 weeks annual leave plus public holidays (pro-rated for part-time roles)
  • Holiday Buy Scheme purchase an extra week of holiday (eligibility applies)
  • 50% staff discount on bingo tickets, food, and soft drinks
  • Refer a Friend Scheme
  • Life Assurance & Pension Scheme
  • Access to trained Mental Health Advocates

What you ll bring

  • We d love to hear from you if you have:
  • Working knowledge of ISO/IEC 27001 (risk, audit cycles, controls, evidence)
  • Understanding of PCI DSS requirements and SAQ/attestation processes
  • Awareness of NCSC best-practice guidance (cloud, phishing, access control, incident management, etc.)
  • Experience producing clear, concise reports and presenting to stakeholders
  • Ability to translate technical findings into practical remediation actions
  • Strong communication skills and confidence working with IT, suppliers, and business teams
  • An organised, methodical approach with great attention to detail
Doors engineer, Technical support
KONE PLC
Nottingham
Hybrid
Mid
Private salary
TECH-AGNOSTIC ROLE

Job Description

At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators, industrial and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.

We are looking for a Doors Technical Engineer to join our KONE Doors Technical team. In this role, youll be the go-to expert for resolving complex technical issues on industrial and pedestrian doors, providing support to Doors engineers across the UK, and ensuring compliance with safety and quality standards.

This position is based in Nottingham; you will be part of the Global Technical Help Desk team.

What Youll Do

  • Provide remote and on-site technical support to Doors engineers, identifying root causes and solutions
  • Log cases to the Technical Helpdesk tool and direct to relevant expert when needed
  • Deliver training to Doors engineers during site visits and through scheduled sessions, support local training centers
  • Support in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract
  • Create and manage knowledge base articles
  • Purpose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety
  • Identify proactively root causes for the issues and forward corrective actions according to KONE Door Business (KDB) process requirements (e.g. training, guidelines, etc.)
  • Ensure compliance with KDB safety standards and customer safety rules, report safety concerns
  • Stop installation or door operations if safety violation or hazards are detected

To qualify for this vacancy we would expect you to have:

  • Strong technical knowledge of pedestrian and industrial doors, gates and barriers
  • Excellent health and safety knowledge
  • ADSA and DHF qualified
  • CSCS certification
  • Strong customer skills
  • Collaborative team player
  • Excellent problem solving and communication skills
  • Full, clean UK driving licence
  • Willingness to travel across the UK
  • Proficient IT skills

We offer a range of fantastic benefits to our employees including:

  • Excellent salary depending on experience
  • Company car, parking apps to cover business parking costs
  • Paid travel and overtime
  • 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day
  • Company Pension Scheme
  • Employee Assistance Programme
  • Prolonged disability insurance (PDI)
  • KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy
  • KONE dental plan
  • Life Assurance
  • Gym membership
  • KONE Discounts and cashback platform
  • Give As You Earn, which allows to make tax-efficient charity donations?
  • Cycle to Work Scheme ?

In addition, we offer strong and clear progression programmes with Engineers so that you can reach your full potential. To support your learning, you will have access to our learning tool that allows you to apply for various courses that can increase your knowledge and progression potential.

This role is not eligible for visa sponsorship.

Junior Cyber Security Analyst
Newto Training
Multiple locations
Remote or hybrid
Junior
Private salary

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

  • 100+ hours of live, instructor-led online training
  • 4 industry-recognised certifications
    • Microsoft Azure Fundamentals
    • CompTIA Security+
    • CompTIA CySA+
    • Forescout FSCA (exam resit included)
  • Hands-on project work that mirrors real business challenges
  • Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

  • Course cost: £2,795
  • Payment plan: £232.91 per month (interest-free)
  • 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Technical Support Engineer (Electromechanical)
Rise Technical Recruitment
Derby
In office
Junior - Mid
£38,000 - £45,000
TECH-AGNOSTIC ROLE

Castle Donnington, commutable from: Derby, Nottingham, Loughborough, Leicester, Burton upon Trent, Swadlincote, Coalville, Hucknall, Belper, Ilkeston, Heanor & all surrounding areas

38,000 - 45,000 + Bonus + Healthcare + Pension + International Training + Excellent Company Benefits

Are you an Electrically-biased Technical Support/Maintenance/Service Engineer? Are you looking to take the next step in your career with a company renowned for engineering excellence and innovation?

This is an exciting opportunity to join a global technology leader that designs and supports advanced automation and drive systems used across multiple industries. You’ll play a key role in diagnosing complex technical issues, supporting both customers and field technicians, and ensuring industry-leading service delivery from the company’s UK base.

You’ll work in a collaborative team environment where technical progression and training are genuinely embedded, including structured overseas training in Germany to develop your expertise with the latest automation and drive technologies.

The company are a global leader within automated manufacturing and have a great reputation for looking after and investing in their Engineers with continued training and professional development.

This position would suit an Electrically biased Service, Maintenance or Technical Support Engineer, looking for an office-based role with ongoing technical and career progression.

The Role:

  • Provide telephone & online support to customers & Engineers
  • Coordinate and schedule field technicians, balancing priorities based on location, skill level, and customer needs
  • Ongoing training and development opportunities

The Candidate:

  • Electromechanical Service/Maintenance/Technical Support Engineer
  • Industrial/Manufacturing/Automation background
  • Excellent communication skills

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Patrick Simper at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Fire Systems Engineer
Plan B
Multiple locations
In office
Mid - Senior
£38,000
TECH-AGNOSTIC ROLE

Role: Fire Systems Engineer

Salary Package £38,000

Location: Derbyshire

We re hiring a Fire Systems Engineer to cover the Nottinghamshire / Leicestershire areas for a leading fire protection specialist. This is a brilliant opportunity for a Fire Systems Engineer with strong technical skills and a customer-first mindset to work across high-end commercial and industrial sites. Whether you’re an experienced Fire Systems Engineer seeking a fresh challenge or ready to step into a more autonomous role, this position offers long-term career growth and excellent support.

Pay & Perks as a Fire System Engineer:

  • Salary package of up to £38,000 (DOE)

  • Travel time paid at time and a half

  • Saturday & Sunday paid at double time

  • 1 in 5 On-call Rota Allowance of £210 pw

  • Company van or car (spouse usage permitted)

  • Full kit: PPE, mobile, laptop, test equipment, power tools

  • 33 days paid annual leave

  • Sick Pay, Pension, and Death-in-Service Cover

  • GP app and Employee Assistance Program

  • Comprehensive training and product-specific education

  • Career development in a growing, forward-thinking company

Fire Systems Engineer Role Overview:

  • Service, maintain, and commission fire alarm and gas suppression systems

  • Work with GENT, Siemens, Morley, Kentec, and Notifier equipment

  • Integrate new devices into existing setups with full compliance

  • Respond to scheduled and reactive maintenance calls

  • Ensure adherence to British Standards and BAFE regulations

  • Deliver excellent customer service across commercial and industrial sites

  • Participate in on-call rota (£210 allowance)

  • Support wider operations, including project delivery and sales

What You ll Bring as a Fire System Engineer:

  • Proven experience with systems such as GENT, Siemens, Morley, Kentec, Notifier, Ziton, Eaton

  • Familiarity with ATEX, VESDA, and graphical interfaces

  • Electrical background preferred; FIA Units 1, 4 & 5 desirable

  • Strong fault-finding and diagnostic skills

  • Confident communicator with solid IT proficiency

Take your career to the next level with a role that keeps communities safe and businesses secure. Apply today and make a difference!

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Frequently asked questions
In Derby, you can find a variety of Support Engineer roles including IT support, technical support, application support, and network support positions across different industries such as manufacturing, finance, and technology.Employers typically seek candidates with strong troubleshooting abilities, knowledge of operating systems (Windows, Linux), experience with networking, familiarity with ticketing systems, and excellent communication skills.While not always mandatory, certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation can improve your chances and demonstrate your expertise.Simply browse the Support Engineer job listings for Derby, click on the job that interests you, and follow the application instructions provided. You may need to upload your CV and cover letter as part of the application.Yes, some employers in Derby offer remote or flexible working arrangements. You can filter job listings by location or remote options to find roles that suit your preferences.
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