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Support Engineer Jobs in Cambridge
Overview
Looking for Support Engineer jobs in Cambridge? Explore top IT support roles in one of the UK’s leading tech hubs. Whether you're an experienced Support Engineer or just starting your career, find the latest job openings in Cambridge today and take the next step in your IT support career with Haystack.
IT Systems Analyst Epicor BisTrack
Erin Associates
Cambridge
Hybrid
Mid
£45,000
RECENTLY POSTED

IT Systems Analyst Epicor BisTrack (Essential)
Cambridge, Cambridgeshire
Salary 45k plus excellent benefits,

Were looking for an experienced IT Systems Analyst with Epicor BisTrack expertise to support day-to-day operations and system projects for a growing multi-branch UK distribution group.

Key Responsibilities for this ERP Analyst role:

  • 1st & 2nd line BisTrack support
  • Troubleshooting and system issue resolution
  • SQL reporting and data analysis
  • Supporting upgrades, rollouts, and integrations
  • Managing user access and system security
  • Assisting with project delivery and testing

Core skills & experience

  • Proven Epicor BisTrack experience
  • ERP support background in distribution or merchanting
  • SQL knowledge and analytical skills
  • Experience with integrations and Windows Server environments

Benefits: Competitive pay, bonus, hybrid working, and career progression opportunities.

Apply now for a confidential discussion with our team.

Keywords:Cambridge, Epicor BisTrack, ERP Analyst, ERP Support, Business Support Analyst, SQL, Builders Merchant ERP, Application Support, Worcester, Cambridge, Nottingham, North Wales, Distribution ERP, Wolverhampton

To apply, please send your CV to Beth at
or call 0161 438 1177 for more details.

Follow us on Twitter: @erinassociates
Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.

ICT Telecoms Field Engineer Apprentice
Telent Technology Services Limited
Multiple locations
In office
Graduate - Junior
£17,500
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Locations; East Midlands, Peterborough

Qualification; Level 3, Information Communications Technician

Starting salary; 17,500

Ref - 2005

When you join one of Telent’s Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger.

Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative and problem solve out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering, or supervising maintenance, installation, cabling, or civils works. Help build and keep the nation’s critical infrastructure connected and protected 24/7.

What you’ll do:

Our Apprentices experience a variety of different rotations aimed at progressing their skills, knowledge and personal development, gaining valuable insight to the inner workings of various departments across Network Services. You will be working across a multitude of projects that will help progress your skillset and career within the telecommunication industry.

  • To work in a multitude of environments such as office, outdoors, BT exchanges, data centres and emergency service locations.
  • Learn how to install, maintain and test on site equipment in line with the various contract requirements.
  • Work on Emergency Service vehicles installing, maintaining, testing and commissioning telecommunications equipment.
  • Learn about Emergency Services Radio Comms. How to interpret VHF/RF/Microwave systems.
  • How to work with Optical Fibre including cable preparation, OTDR testing and how to interpretate the results.
  • Learn all about IP routers and networks.
  • Learn about the project requirements of Telents customers and contracts and understanding how to fulfil those needs
  • Understand requirements of the different customers and contracts and how to fulfil those needs How to complete risk assessments To become part of a UK wide field force.
  • Learn and implement health and safety standards and regulations.

Who you are & what to prepare for:

  • This role involves working at heights, working outdoors, and travelling across different regions across the UK.
  • On some occasions, you will be working in Emergency Services locations and/or working on and around various emergency service vehicles.
  • We don’t require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment to working at heights to ensuring safe working practises.
  • We are looking for candidates with the right attitude, commitment, and desire to learn.
  • You will get a vehicle, mobile phone, laptop, personal protective equipment as part of the role
  • Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development
  • Communication is vital; you will need to be an effective communicator both in writing and verbally
  • Have a logical approach and enjoy problem solving
  • Be able to undertake physically demanding work and possess normal colour vision.

The Requirements:

  • Minimum of 5 GCSE’s Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject.
  • Must be eligible to work in the UK.
  • Hold a Full UK Driving licence.
  • Must be over the age of 18 by September 2026.
  • Able to pass full Security Clearance vetting for access to secure information, site access and confidential permissions. Able to adhere to our Drugs & Alcohol policy and pass a pre-employment Drugs & Alcohol assessment.

Programme Specifics:

  • This apprenticeship is typically 24 months in duration.
  • Starting salary of 17,500 which will increase throughout the duration of the programme.
  • The qualification you gain will be a Level 3 Information Communications Technician.
  • Our chosen training provider Lifetime Training will support you in obtaining your qualification.
  • You will be predominantly field based with office visits as required throughout the programme On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career

What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

34 days holiday, plus the option to buy or sell five days each year. Company pension scheme. A range of family friendly policies. Occupational health support and wellbeing. Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

About Telent

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Brilliance brought together.

We are guided by our values and behaviours:

  • Be Inclusive
  • Take Responsibility
  • Collaborate
  • Be Customer-focused
Field Service Engineer
Precept Recruit
Cambridge
In office
Junior - Mid
£25,500 - £27,500
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Do you want to join an exciting company, which is expanding quickly and looking for the right people to come and join our team? Somewhere where we develop individuals to be the best they can be and help them along their career path?
In that case you’d be a great fit for Barron McCann.

We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking.

We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers.

As a member of our team, you will be based in the field covering the Carlisle area, and benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional company benefits and overtime.

As a Field Service Engineer, you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company.

Field Service Engineer responsibilities will include:

  • Repair, service and installation of various IT hardware/ EPoS systems
  • Planned and regular maintenance of all on-site equipment.
  • Provide support and training to Customer as and when required.
  • Provide exemplary levels of customer service

The ideal candidate will have:

  • Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry.
  • Excellent communication skills (written and verbal)
  • Experience and knowledge of maintaining and installing EPoS equipment
  • PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.

Due to the nature of this role, it is essential that applicants have a full UK driver s license.

Security Technician
Ministry of Defence - MOD
Multiple locations
Hybrid
Junior - Mid
£31,960
RECENTLY POSTED
TECH-AGNOSTIC ROLE

About Security Services Group

Security Services Group (SSG) is part of GUARDIAN, within Army Standing Joint Command, providing in-house specialist advice, design and maintenance across Government where high-assurance security is required. We design, install and maintain the advanced systems that protect Defence and Government sites across the UK and overseas.

With around 325 specialists, SSG delivers consultancy, design, project management, installation and through-life maintenance of electronic and physical security systems.

Our operational teams work 24/7 to maintain the systems protecting Defence and Government assets at home and abroad.

Role description and requirements

We are looking for motivated and passionate professionals to join as a Security Technician in the SSG s Eastern Team, delivering essential security services that keep Defence operations running safely and securely. You ll be tasked from home, travelling to sites across your region to maintain and install security systems. Most of your work will be field-based, with occasional travel across the UK and opportunities to travel overseas.

The role is responsible for delivering high-quality technical support and customer service, ensuring maintenance, installation, and minor works are completed efficiently and in compliance with health and safety standards. The position requires strong technical knowledge, problem-solving skills, and the ability to manage customer relationships effectively.

Full system training is provided, so if you have a background in electrical, electronic or security engineering, we ll help you build the specialist knowledge you need.

Person specification

Essential Skills, Experience, Qualifications, Memberships & Licences

  • A recognised, relevant Engineering background, Engineering Apprenticeship and / or Engineering qualification, i.e. Intruder Detection Systems, Perimeter Intruder Detection Systems, CCTV Systems and Access control Systems.
  • Full UK Driving Licence (maximum of 6 points).

Desirable Skills, Experience, Qualifications, Memberships & Licences

  • HNC in Electrical or Electronic Engineering or equivalent
  • NVQ/SVQ Level 3 in Electronic Security Systems (IDS, VSS, etc) or equivalent
  • ONC/OND in Electronic Security Systems (IDS, VSS, etc) or equivalent
Senior IT Technician
Pure Resourcing Solutions
Cambridgeshire
Hybrid
Senior
£33,000 - £35,000
RECENTLY POSTED

I’m excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems.Key Responsibilities:

  • Provide advanced support for Microsoft 365 and Windows 10/11 across client networks.
  • Analyse and diagnose complex support issues, providing solutions to customers efficiently.
  • Communicate effectively via telephone and email, ensuring excellent customer service.
  • Provide high-quality remote and on-site support to customers as required.

About You:

  • Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment.
  • Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune.
  • Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed.
  • A clean driving licence for occasional on-site visits.
  • Strong technical understanding of Microsoft technologies and cloud solutions.

Next Steps: Apply now!

Field Engineer- Hardware Break/Fix
Global Technology Solutions Ltd
Cambridgeshire
In office
Mid - Senior
£150/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Engineer- Hardware Break/Fix (HP & Lenovo)

Location: PE & CB Postal AreasEmployment Type: Full-Time

Pay of rate : £150.00 per day

Start day : asp

Finished 30/04/2026

Role Overview

We are seeking an experienced Field Engineer specializing in hardware break/fix support for HP and Lenovo laptops and desktops. This role is strictly hardware-focused and requires strong diagnostic and repair expertise.

Please note: This is not a deskside support role. Candidates whose experience is limited to basic tasks such as battery or keyboard replacements will not be considered. Proven hands-on hardware diagnostic and component-level repair experience is essential.

This role involves extensive fieldwork with 50%+ daily travel, so flexibility and willingness to travel is mandatory.

Key Responsibilities

  • Troubleshooting, diagnosing, installing, maintaining, and repairing designated HP & Lenovo desktop and laptop hardware.
  • Performing advanced hardware diagnostics and break/fix repairs.
  • Responding to customer service requests professionally and efficiently.
  • Maintaining and monitoring daily communication tools (phone, voicemail, email).
  • Keeping administrative responsibilities up to date, including documentation and reporting to support departments.
  • Ensuring best practice standards and practical problem-solving approaches are followed at all times.
  • Maintaining tools and test equipment in good working order.
  • Adhering strictly to parts processes and company procedures.
  • Utilizing escalation and support processes to resolve service delivery issues.
  • Working independently in the field with minimal supervision.
  • Lifting and carrying parts and equipment weighing up to 25 kg.
  • Extended periods of driving and travel within the PE & CB postal areas.

Essential Requirements

  • Minimum 3 years’ proven experience diagnosing and repairing desktop and laptop hardware (HP & Lenovo preferred).
  • Strong hardware troubleshooting and break/fix repair experience.
  • Demonstrated ability to independently diagnose motherboard, storage, memory, PSU, and other hardware component failures.
  • Experience responding effectively to customer concerns and service requests.
  • Ability to work predominantly independently in a field-based environment.
  • Valid driver’s license with a good driving record.
  • Willingness and ability to travel extensively (50%+ daily travel).
  • Physically capable of lifting and carrying up to 25 kg.

Preferred Skills

  • Manufacturer certifications (HP / Lenovo) will be advantageous.
  • Strong organizational and reporting skills.
  • Professional customer-facing communication skills.
  • Strong time management and route planning ability.

If you are an experienced hardware break/fix technician looking for a dynamic field-based role with significant independence and responsibility, we encourage you to apply.

Automation Field Service Engineer
WR Engineering
Huntingdon
Hybrid
Junior - Mid
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role: Automation Service Engineer

Location: St Ives - with field based work

Salary: Up to £50,000 depending on experience

As part of our continued growth, we are looking to appoint a Service Engineer to support installations, commissioning, and aftersales service activities across the UK.

This position suits a technically capable individual who takes pride in delivering high standards of workmanship and building strong customer relationships. You will represent the company on-site, ensuring equipment is installed, maintained, and supported to the highest professional standard.

Responsibilities

  • Installation, commissioning, and servicing of packaging and automation equipment
  • Fault finding and diagnostics across electrical and pneumatic systems
  • Reading and interpreting electrical schematics and control panel layouts
  • Supporting customers with technical troubleshooting both remotely and on-site
  • Ensuring compliance with industry and safety standards
  • Delivering a professional and customer-focused service experience

Skills & Experience

  • Experience working with packaging machinery, automated handling systems, or conveyor equipment
  • Confidence working from electrical drawings and control cabinet schematics
  • Working knowledge of sensors, pneumatics, and automation components
  • Strong practical ability with a hands-on engineering mindset
  • A structured and organised approach to tasks
  • The ability to work independently while contributing positively to a team
  • A proactive, solutions-oriented attitude
  • Strong communication skills and a professional manner
  • Good written and spoken English

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.

Experienced Fire Alarm Installer & Commissioning Engineer
Talent Finder
Hitchin
In office
Mid - Senior
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Southern UK (the engineer must be based in South Cambridgeshire, North Hertfordshire, or East Bedfordshire)

Full Time, Monday–Friday 8:00–16:30 + Required Overtime & On-call (approx. 1 in 6)

£33,000 – £37,000 basic, Realistic OTE up to £50,000

Our client is a leading provider of fire and security solutions, trusted for their technical expertise, reliability, and commitment to keeping people and property safe. They are expanding their team and are looking for an Experienced Fire Alarm Installer & Commissioning Engineer to work on a wide range of commercial and residential projects across the Southern UK.

This is a hands-on, customer-facing role, perfect for someone who takes pride in delivering high-quality work and enjoys problem-solving on-site.

Please note: You must be willing and able to work regular overtime, some weekends, and occasional stay-away assignments.

What’s in it for you?

  • Competitive salary with strong earning potential
  • Call-out standby & attendance payments
  • Overtime
  • Weekend bonuses
  • Stay-away payments
  • Company vehicle, branded uniform, and job-specific tools provided
  • 20 days holiday + bank holidays
  • Stable, full-time role within a growing and professional company
  • Opportunity to work on a wide range of systems and sites across the Southern UK

Are you the right person for the job?

  • Proven experience installing and commissioning fire alarm systems, including analogue addressable systems
  • Strong working knowledge of BS 5839 Part 1 & Part 6
  • Experience in both commercial and residential environments
  • Confident in fault-finding, diagnostics, and system maintenance
  • Able to work independently and as part of a team
  • ECS Fire Alarm Technical Card
  • Full UK driving licence

What will your role look like?

You’ll be responsible for:

  • Installing, testing, commissioning, and maintaining fire alarm systems, including analogue addressable systems
  • Carrying out fault-finding, diagnostics, and system troubleshooting
  • Ensuring all work complies with BS 5839 Parts 1 & 6 and current fire safety standards
  • Completing accurate commissioning certificates, service reports, and site documentation
  • Providing technical advice and guidance to clients
  • Liaising with project managers, contractors, and clients to ensure smooth project delivery
  • Keeping up to date with industry standards, legislation, and best practices

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR

Field Service Engineer
EVO Group
Newmarket
In office
Junior - Mid
£26,000
RECENTLY POSTED

Join a Leading Provider of Retail & Hospitality IT Services

Complete Technical Solutions is a market leader in delivering managed IT services to major retail and hospitality brands across the UK. We pride ourselves on excellent service, technical expertise and a customer-first approach and thanks to continued growth, were expanding our Field Service team.

If youre reliable, customer-focused, and enjoy a role that keeps you on the move, this could be the perfect opportunity for you.

The Role

As a Field Service Engineer (EPOS), youll be working on customer sites, travelling daily to complete swap-outs, installations, repairs, and general service work on a range of retail IT devices. Youll typically work between 08:30 and 17:30, including alternate weekends as part of the rota.

This role requires significant driving, so a clean UK driving licence is essential.

What Youll Be Doing

  • Deliver on-site swap-out services in line with customer SLAs
  • Provide a professional, customer-focused service at all times
  • Collect parts from courier depots as required
  • Maintain and audit your van stock
  • Follow all processes for parts handling, returns and repairs
  • Support installation projects as required
  • Use the company call management system accurately (web/mobile)
  • Complete all paperwork to customer standards
  • Follow all documentation, policies and health & safety procedures
  • Attend Head Office for meetings/training when required
  • Maintain the company vehicle in a legal and roadworthy condition

What Were Looking For

Essential

  • Excellent written and verbal English
  • Strong communication and organisational skills
  • Confident handling difficult people/situations
  • Good analytical skills
  • Working knowledge of Windows & general IT systems
  • Experience in field service and/or customer service
  • Calm under pressure, positive attitude, professional approach
  • Team player
  • Smart appearance
  • Defensive driving skills
  • Clean driving licence (essential)

Desirable

  • Technical engineering background
  • IT product repair experience

Why Join Us?

Youll be part of a dedicated, hardworking team providing essential IT support to some of the UKs biggest retail brands. Your work will directly impact customer satisfaction and help maintain service excellence across the UK.

Benefits:

  • Contributory Pension
  • Enhanced Family Leave
  • Company Sick Pay
  • Annual Leave
  • Additional Holidays for long service
  • Holiday Purchase Scheme
  • Employee Assistance Programme
  • Opt-in Medical Scheme
  • Birthday off/voucher
  • Financial reward for long service
  • Charity Volunteering Days
  • Ogilvie Car Lease Discounts
  • Staff Sales
  • Costco sign up discounts
  • Pension Financial Advisor
  • Eyecare Benefits
  • Childcare vouchers
Field Service Technician
Precept Recruit
Cambridgeshire
In office
Junior - Mid
£25,500 - £27,500
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers.

As a member of our team, you will be based in the field, covering the Peterborough / Kings Lynn area. You will benefit from a company car, monthly bonus, quarterly bonus, fuel card, full uniform plus additional Company benefits and overtime.

As a Field Service Engineer, you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company.

Field Service Engineer responsibilities will include:

  • Repair, service and installation of various IT hardware/ EPoS systems
  • Planned and regular maintenance of all on-site equipment.
  • Provide support and training to Customer as and when required.
  • Provide exemplary levels of customer service

The ideal candidate will have:

  • Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry.
  • Excellent communication skills (written and verbal)
  • Experience and knowledge of maintaining and installing EPoS equipment
  • PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.

Due to the nature of this role, it is essential that applicants have a full UK driver s license.

Fire and Security Engineer
4way Recruitment
Cambridgeshire
In office
Mid - Senior
£40,000 - £50,000
TECH-AGNOSTIC ROLE

Fire and Security Engineer / £45,000 basic / Bonus Scheme / 25 Days Holiday plus Bank Holidays

Location: Huntingdon
Salary: Up to £45,000 basic
OTE: £50,000 + OTE
Industry: Fire / Security

ABOUT

Our client is a leading fire and security company, delivering advanced CCTV, access control, alarms, and fire protection solutions across the UK.

Benefits Fire and Security Engineer:

  • Up to £45,000 basic
  • 25 Days Holiday Plus Bank Holidays
  • Bonus Scheme
  • Private Health and Dental Care
  • 30 Minutes Travel Deduction

Responsibilities Fire and Security Engineer:

As a title, your role will include:

  • Installing and Servicing Fire Alarms, Intruder Alarms, Access Control, and CCTV
  • Taking part in the call-out rota
  • Completing works in line with current legislation and British Standards
  • Being customer-facing and handling client requests

Requirements -Fire and Security Engineer:

  • Full UK driving licence (clean licence preferred)
  • Industry-related qualifications (advantageous but not essential)
  • Minimum 3 years experience within the Fire and Security industry
  • Strong understanding of British Standards

Why Join?

This is an opportunity to join a reputable company that values its engineers, invests in training and progression, and offers a strong benefits package

Apply Now!
If you’re an experienced Fire and Security Engineer based in or near Huntingdon, this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development.

Security Engineer Security Service Engineer CCTV Engineer Intruder Alarm Engineer Access Control Engineer IP Security Systems Security Systems Engineer 18th Edition Fire and Security

Junior Cyber Security Analyst
Newto Training
Multiple locations
Remote or hybrid
Junior
Private salary

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

  • 100+ hours of live, instructor-led online training
  • 4 industry-recognised certifications
    • Microsoft Azure Fundamentals
    • CompTIA Security+
    • CompTIA CySA+
    • Forescout FSCA (exam resit included)
  • Hands-on project work that mirrors real business challenges
  • Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

  • Course cost: £2,795
  • Payment plan: £232.91 per month (interest-free)
  • 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Customer Service Advisor
Swift Recruit
Newmarket
In office
Graduate - Junior
£26,500 - £28,000
TECH-AGNOSTIC ROLE
  • Previous customer service or customer-facing experience
  • Excellent communication and listening skills
  • A calm, empathetic approach when handling queries or complaints
  • Strong problem-solving and organisational abilities

Desirable but not essential:

  • Contact centre or telecoms experience
  • Experience supporting broadband, mobile, or subscription services

What You’ll Get

  • Competitive salary
  • Performance-related bonuses or incentives
  • Full training and ongoing support
  • A friendly, supportive team environment
  • Clear progression opportunities into senior service, quality, or management roles
  • Pension, paid holidays, and additional benefits

Why Join Us?

We’re a customer-first business that values empathy, teamwork, and quality service. You’ll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience.

Apply now and be the friendly voice our customers rely on.

Job Type: Full-time

Benefits:

  • Company pension
  • On-site parking
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Frequently asked questions
Cambridge features a variety of Support Engineer roles including IT support, technical support, application support, and network support positions across startups, tech companies, and large corporations.
While not always mandatory, certifications such as CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA) can enhance your chances of landing a Support Engineer role in Cambridge.
Support Engineer salaries in Cambridge typically range from £25,000 to £45,000 per year, depending on experience, certifications, and the company's size.
Yes, many companies in Cambridge offer remote or hybrid Support Engineer positions, allowing for flexible working arrangements.
You can browse the Support Engineer job listings on Haystack, create an account, upload your CV, and apply directly through the platform with just a few clicks.