Job Title: IT Engineering Manager
Location: Bolton Office, 5 days per week
Salary: From £35,000, depending on experience
Job Type: Permanent, Full Time – 08:30 – 17:30
About us:
At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We’re a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing.
We’re seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you’ll oversee high‑quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team.
About the role
* Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues.
* Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance.
* Ensure best practice configuration, security, and lifecycle management of all client systems.
* Support the standardisation of processes, technical documentation, and engineering workflows
* Deliver and oversee IT and telephony projects, including:
* Microsoft 365 migrations and modern workplace deployments
* Intune and CIPP onboarding, policies, and automation
* Hosted and on premises telephony systems
* Connectivity installations (FTTC, FTTP, leased lines, SIP circuits)
* Server upgrades, virtualisation deployments, hybrid environments
* Network installations (firewalls, routers, switches, WiFi APs)
* Manage project scopes, timelines, resources, dependencies and successful completion.
* Attend client meetings and provide senior technical guidance.
* Support account management through service improvement and solution recommendations.
* Assist with vendor management, procurement and license renewals.
* Promote cyber security best practices and ensure compliance.
* Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes.
About you
IT Infrastructure & Systems
* Experience with Windows Server administration (on prem, hybrid, virtual).
* Virtualisation technologies: Hyper V, VMware.
* Backup solutions: e.g., Veeam, Datto, Acronis.
* Domain hosting, web hosting and platform management (cPanel/Plesk).
* Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC.
Microsoft Cloud / Modern Workplace

• M365 portal administration: user provisioning, policies, licensing and security.
• Strong understanding of Teams, SharePoint and OneDrive.
• Microsoft licensing knowledge and experience managing tenant configurations.
• Endpoint Manager / Intune device management.
• Exposure to CIPP or similar MSP automation frameworks.
• Familiarity with Microsoft Copilot and AI assisted productivity tools.
  Telephony & Unified Communications
• Experience with both on premises and hosted telephony systems.
• Understanding of SIP trunks, call routing, PBX platforms and principles.
• Experience with Teams Phone, call queues, auto attendants.
• Hands on knowledge of VoIP deployments and troubleshooting.
  Networking & Connectivity
• Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits.
• Skilled with network devices such as:
  * SonicWALL & Watchguard firewalls
  * UniFi networking
  * Netgear Switches
  * Managed switches, routers, and security appliances
• Strong understanding of VLANs, routing, firewalling, NAT, subnetting.
• Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics).
  MSP Tooling & Device Management
• Experience with RMM platforms (monitoring, patching, AV, automation).
• Microsoft ticketing system.
• Antivirus/EDR platforms and security tooling.
• Software deployment, remote management and automation at scale.
  * Exposure to:
  * Email signature software (e.g., Exclaimer)
  * Mail protection/security tools
  * Password Protection
  Leadership & Professionalism:
  You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards.
  You’ll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills.
  What we offer
• Competitive Salary
• Workplace Pension (subject to eligibility criteria)
• 20 days per annum plus bank holidays
• Ongoing Training and Development
• Free secure car parking
• Company car
  If this sounds like you please hit apply to put yourself forward for the role!
  IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager

Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles.

We’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK’s largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We’d love you to join us.

What skills, knowledge and experience will you need?

• Hands on experience in Implementation, Migration, Operations and Support of Backup applications.
• Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible)
• Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available
• Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs).
• Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work.
• Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection.

You and your role

A day as a Backup and Recovery Engineer is all about keeping the organisation’s data safe and recoverable, whether it lives in the cloud or on-prem. You’ll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You’ll work closely with Architects, SREs, Delivery Managers and Product Managers, so there’s plenty of collaboration as you help shape and run the backup services everyone relies on.

Some days you’ll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there’s anything unusual going on, like potential ransomware or unauthorised access.

You’ll move between Linux and Windows environments depending on what needs doing. Overall, it’s a mix of problem solving, teamwork, technical know-how and keeping the department’s data safe and recoverable every single day.

Details. Wages. Perks.

Location: You’ll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you.

Hybrid Working: We work a hybrid model - you’ll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £52,442

Pension: You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexitime. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

We have a broad benefits package built around your work-life balance which includes:

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with ‘I Can Be Me in DWP’
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards

Process:

We know your time is valuable, so our application and selection process are just two stages:

Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through.

Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Cyber Software Engineer - National Security

The successful applicant will join teams working at the forefront of AI/DS, Cyber, Cloud, DevOps/SRE and Platform Engineering. With long-term programmes secured across the latest frameworks, this position offers the chance to be part of an exciting growth journey with significant technical depth and variety.

As a Cyber Software Engineer, the successful applicant will contribute to the research, design and development of critical systems in support of National Security missions. They will apply secure coding practices, maintain high standards of software quality and work closely with operating systems at a low level.

Key Requirements

* Strong experience with C or C++
* Familiarity with Python
* Comfortable working with Linux or Windows operating systems
* Knowledge of version control tools and experience in agile delivery environments
* An interest in the Cyber domain
* Understanding of common software design and testing patterns
* Ability to build systems and support continuous integration pipelines

Clearance

Due to the nature of the work, applicants must be eligible to obtain DV clearance. This requires being a British Citizen and having lived in the UK for the past 10 years.

Next Steps

To apply, please submit an up-to-date CV. The team looks forward to hearing from you.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title

Infrastructure Engineer

Location

Swinton, Manchester

Reports to (direct)

Head of Infrastructure

Salary

£45-50k p.a., pension, 24 days holidays

Our client, a UK based consulting company, has established an exciting new opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and in the cloud.

Candidates will:

• utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity.

• take part in incident escalations to recover or prevent business disruptions.

• Proactively assist in capacity, disaster recovery and business continuity planning.

Roles and Responsibilities

Work with and be part of the infrastructure team to ensure business objectives are achieved.

Implement, manage and support the internal IT Infrastructure at an enterprise level.

Proactively support the business and ensure hardware and software systems are patched and up to date.

Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner.

Create, update and maintain installation, implementation, maintenance and configuration documentation as needed.

Support the wider business by ensuring system performance, uptime, customer SLA’s and internal metrics are met.

Abide by and comply with company compliance standards, policies, guidelines and or procedures.

Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required.

Participate in paid out of hours support as part of the On-call rota.

Occasional travel required between offices and datacentres.

Required skills, knowledge & experience

• Possess at least 5 years experience in a hands-on enterprise Infrastructure support role.
• Excellent understanding and experience managing Active Directory.
• Certified in at least one of the following:
  • MCSA Windows server
  • VCP Cloud Foundation
  • Azure Administrator Associate
• Ability to attain relevant security clearance (SC clearance).
• Working knowledge of HA, DR and N+1 enterprise architecture.
• Excellent organisational, prioritisation and time management skills.
• Must be able to work under pressure.
• Ability to research and recommend solutions for technical issues.
• Must stay current in knowledge of IT technologies, solutions and best practices.
• Working experience with Azure cloud platforms.
• Excellent problem-solving skills.
• Be able to communicate complex technical details to a non-technical audience.

Desirable skills, knowledge & experience:

• Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect.
• Experience with SQL and clusters.
• SAN and storage management experience.
• Windows Cluster management experience.
• Administration of Load balancers.
• Knowledge of Infrastructure and application security.

Electro-Mechanical Engineer required. Our clients are global leaders in their field, providing secure products and services across financial sector, based in UK and Ireland. they are looking to recruit a rotation-based Electro- Mechanical Engineer to join our Engineering Team to work on planned maintenance and reactive breakdown repair of Production equipment. Lone working within a secure environment, customer facing, only representative of client on the sites. The electro-mechanical engineer will be required to work with the other engineer on rotating weekly shifts (06:00 14:00 and/or 07:00 15:00) and be involved with the servicing, repair and physical installation requirements on site. All associated administrative duties such as repair logs and stock movements must be completed to a high standard and in a professional manner. The sites operates on a shift system Monday to Friday basis, and therefore Production equipment availability is paramount. The successful candidate must be able to work to tight timeframes in a safe and responsible manner, have a quick & analytical mindset and be able to apply fixes to ensure equipment downtime is minimised. Electro Mechanical Engineer Position Overview Safe and considered methods of working Servicing / planned maintenance of Production equipment Reactive repair of Production equipment Assistance in installation and commissioning of new equipment Fault finding and root cause analysis Effective hand-over of repaired equipment to Production Operators Management of stock Completion of all required paperwork Ensuring adherence to manufacturer's specifications and other regulatory bodies Electro Mechanical Engineer Position Requirements Formal Electrical/Mechanical qualification desired Experience carrying out fault finding on electrical circuits (inc. single phase HV kit) Mechanical maintenance experience essential (motors, gears, encoders, bearings, clutches, etc.) In-depth control systems knowledge and understanding highly desirable Computer literate Windows, excel, word etc. A knowledge of DOS would be advantageous but not essential

Job Title: Proclaim Developer

Location: Sharston, Manchester, M22 4SN

Salary: £40,000 - £50,000 per annum, dependent on experience

Job type: Full time, Permanent

About Us:

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

The Role:

Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system.

The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users.

In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution.

The role will require co-operation with the general IT department and Operations department.

Person Specification:

Essential:

• General understanding of common database programming and query languages.
• Excellent analytical and problem-solving skills.
• Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders.
• Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes.
• Excellent organisation and time management skills.
• Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business.
• Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively.

Desired:

• Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including:
• A minimum of 5 years’ experience in a similar Proclaim development role.
• Creating new case types, database fields and correspondents.
• Screen design and intelligence.
• Using maths fields and tests to perform specific functions.
• Workflow maintenance including creation of linked actions, forms, secure documents, and master documents.
• Advanced Report training or equivalent practical experience of designing, amending and scheduling reports.
• Understanding of design and execution of SQL queries.
• Experience of designing and using auto routines.
• Import/Export routines.
• Task server configuration, scheduling, and troubleshooting.
• Familiarity with Proclaim v3.5 and its additional features.
• Experience of design and execution of Macros.
• Knowledge of Proclaim Accounts system and Sage accounting software.
• Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types.
• Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing.
• HTML knowledge.
• Understanding of web services and multi-platform system interactions.
• Knowledge of Proclaim MI Warehouse
• Understanding of Proclaim A2A integration and maintenance.
• Experience of creating and maintaining Proclaim Secure Docs.
• A practical knowledge of Windows based networks including Active Directory and Exchange.

Salary & Hours

Salary of £40,000 - £50,000, dependent on experience

Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required.

Benefits:

Hybrid Working - Remote or hybrid working available

23 Days Holiday - Rising to 26 days, plus bank/public holidays.

Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health - Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.

Recruitment Process:

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.

Please click APPLY to be redirected to our website to complete your application.

Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.

We are seeking a Senior VMware Engineer to support a large enterprise virtual infrastructure environment in the North West.

This role is focused on modern VMware platform engineering rather than 3rd line support. The successful contractor will work across VMware Cloud Foundation (VCF), NSX-T and enterprise vSphere environments, supporting infrastructure modernisation and optimisation initiatives.

Key Responsibilities:

• Deploy and support VMware Cloud Foundation (VCF) environments
• Configure and manage NSX-T (Edge nodes, T0/VRF, DFW, routing)
• Administer and optimise vSphere / ESXi clusters
• Support vSAN and storage integration
• VM lifecycle management (Linux & Windows)
• Performance tuning and capacity planning
• Advanced troubleshooting and root cause analysis
• Work alongside infrastructure, security and networking teams

Required Experience:

• Strong enterprise VMware engineering background (5+ years)
• Hands-on VMware Cloud Foundation experience
• Proven NSX-T implementation and configuration experience
• vSphere / ESXi cluster design and support
• Automation skills (PowerCLI, PowerShell, Ansible or similar)
• Experience in large, complex environments

Environment:

Enterprise-scale, multi-tenant infrastructure supporting critical systems.

This is ideally 2 days onsite in the North West, with some flexibility depending on location.

If you are a hands-on VMware platform engineer with strong NSX-T experience and are available for a new contract, please apply with your CV.

IT Support Technician - Near Wilmslow, Cheshire

We are seeking an IT Support Technician to join our team in a new and exciting role within our IT department. The successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times.

We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email.

Key Responsibilities

• Respond to and resolve technical queries and incidents, owning the resolution process.
• Prioritize incoming support requests effectively.
• Provide support via phone, email, in-person, and remote tools for teams across multiple locations.
• Drive service improvements and contribute to process enhancements.
• Follow ITIL-based operational procedures for incident, problem, change, configuration, and asset management.
• Ensure all service-level agreements (SLAs) are met.
• Escalate technical issues as required.
• Perform routine software and hardware configuration and installations.
• Deliver excellent customer service, ensuring users are updated throughout the resolution process.
• Recommend improvements to team performance and operational efficiency.

Key Skills & Experience

• Experience managing Office 365, including OneDrive, Exchange, Teams, and Yammer.
• Experience with Azure Active Directory maintenance.
• Desktop support experience for Windows 11 and macOS systems.
• Device management and monitoring experience, including Entra ID.
• ITIL Foundation knowledge, ideally certified.
• iOS/iPhone/iPad support and configuration.
• Familiarity with IT service desk tools (e.g., FreshService, remote desktop support).

Desirable Skills:

• LAN/WLAN administration (HP Procurve, Cisco Meraki).
• VOIP telephony systems (RingCentral, 3CX).
• Mobile device management experience.

Benefits:

• Training and Development opportunities
• 4 days office based - 1 day remote
• Onsite Parking

Interested? Please Click Apply Now IT Support Technician - Near Wilmslow, Cheshire

Are you an experienced Doors, Gates and Barriers Business Development Manager looking for a progressive role?

We are keen to speak with Doors, Gates and Barriers Business Development Managers to professionally represent the brand and develop new clientele by prospecting for new customers to generate leads and covert to sell the installation of Gates, Barriers, Turnstiles, Speed Lanes, Bollards, and perimeter fencing systems.

As a Doors, Gates and Barriers Business Development Manager, you will receive a generous basic salary plus commission, bonus, phone, laptop, vehicle allowance, fuel card, progression , good work home life balance, hotel card, health and wellbeing , enhanced holidays, pension and many other benefits.

As a Doors, Gates and Barriers Business Development Manager, you will be responsible for:

Develop new sales leads and convert to installations.

Surveying of site and creating accurate job costings using the costing sheets with agreed margins to create quotations for customers.

Provide a clear scope of work to the installation department project lead to facilitate a clean, efficient installation.

Responsible for reporting all monthly business forecasts to the Sales Director, Group Commercial Director and Operations Director.

Responsibility for developing business relationships with customers and maintaining such relationships.

Ensuring all prospective jobs are logged on the C4 Windows CRM system so that reports and analysis can be generated based on sales/costs and margins.

Be accountable for customer satisfaction through quality of the sale and precise communication.

To support the company strategy and drive this forward in the Business Development process.

Be continually aware of the changes in compliance and product development.

Additional bonus scheme for selling maintenance with installation sales

We would love to hear from Doors, Gates and Barriers Business Development Managers with the following:

Experience with the surveying and the sale of Automatic Gates and Barriers is a necessity for this role. Doors, Gates and Barriers Business Development Manager experience.

• Other additional sales experience is an advantage.
• Experience in front line sales with excellent conversion rates with proven track record.
  • Professional approach
  • Personality- Self Motivated, Drive, Energy and Enthusiasm
  • Good knowledge of Product Range.
  • Exceptional communication skills and the ability to deliver exceptional customer service.
• Be a self-starter with proven ability to multitask, while demonstrating excellent organisational skills.
  • Professional approach always
  • Commitment to deliver as expected.
  • High attention to detail.
  • Appropriate Business attire to be always worn.
  • Customer focused.
  • Full Clean Driving Licence

The package for a Doors, Gates and Barriers Business Development Manager includes:

• Starting salary up to 65,000 plus with a Bonus Scheme for additional earning, uncapped earning potential for Doors, Gates and Barriers Business Development Managers.
• Company Vehicle allowance
• Fuel Card
• 25 Holiday plus bank holidays
• Birthday holiday bonus
• Laptop
• Company mobile
• Career progression
• Health and wellbeing packages
• Many more benefits

IT Support Engineer Azure / VMware
Manchester

An exciting opportunity has arisen for an IT Support Engineer with Azure and VMware expertise to join a growing infrastructure team based in Manchester. Working for a well-established organisation specialising in secure data and information management services, you ll support critical IT systems across multiple sites. This is a fantastic chance to work in a fast-paced, enterprise environment, contributing to the stability, performance and ongoing development of both on-premise and cloud-based infrastructure.

Duties & Responsibilities

• Support, maintain and improve multi-site IT infrastructure across on-prem and cloud environments
• Manage and optimise Windows Servers, Azure services, VMware platforms and storage systems
• Respond to incidents and escalations to minimise downtime and business disruption
• Ensure systems are secure, patched and operating efficiently
• Maintain documentation and manage support tickets in line with service standards

What Experience is Required

• At least 5 years experience in enterprise-level infrastructure support
• Strong knowledge of Azure, VMware, Windows Server and excellent understanding and experience managing Active Directory
• SAN and storage management experience
• Understanding of disaster recovery, high availability and business continuity planning

Salary & Benefits

• Salary up to £55,000
• Comprehensive benefits package
• Ongoing training and certification support
• Exposure to enterprise-scale infrastructure
• On-call allowance and career progression opportunities

Location

Manchester commutable from Stockport, Salford, Bolton, Oldham, Rochdale and Warrington.

How to Apply

To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen.

Alternate Job Titles

• Infrastructure Engineer
• Cloud Support Engineer
• Systems Engineer (Azure / VMware)
• IT Infrastructure Support Engineer

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

IT Support Analyst Financial Services.

Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company s IT infrastructure.

Key Responsibilities

• Provide 2nd line remote and on-site support to employees across the organisation.
• Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently.
• Support IT infrastructure projects, system upgrades, and technology deployments.
• Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments.
• Collaborate with senior engineers and external vendors where required.
• Maintain accurate documentation and communicate clearly with internal stakeholders.
• Identify opportunities to improve IT processes and service delivery.

Essential Skills & Experience

• 1-2+ years experience in IT support, ideally within a corporate or financial environment.
• Strong experience with Microsoft 365, Intune, and Azure AD.
• Solid understanding of Windows Server, Active Directory, and Group Policy.
• Good grasp of networking fundamentals VLANs, VPNs, DNS, DHCP, firewalls.
• Excellent communication and customer service skills.
• Full UK driving licence and willingness to travel to company sites if required.

Desirable

• Experience with ITSM, RMM, or PSA tools.
• Understanding of Cyber Essentials, ISO 27001, and IT security best practices.
• Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent.

The Ideal Candidate

• Technically strong and pragmatic, with a problem-solving mindset.
• Calm, methodical, and dependable under pressure.
• Confident communicating directly with employees at all levels.
• Proactive, organised, and able to manage workload independently.
• A team player with a positive attitude and genuine interest in technology.

The Package

• Competitive salary and benefits package.
• Opportunities for ongoing training and professional development.
• Clear career progression within a supportive IT team.

Apply Now
If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you.

IT Support Analyst Financial Services.

The role: System Administrator

Location: East Manchester (Hybrid)

Salary: £38,000 per annum

VIQU have partnered with a growing financial services organisation in East Manchester who are hiring for a systems administrator.

The system administrator will provide IT support to over 500 users across the UK, review and improve the IT security of the organisation, whilst ensuring IT projects are completed. The role will initially require the individual to work on site full time, before transitioning to a hybrid working arrangemment.

Key responsibilities of the System Administrator:

• Provide IT support for users across multiple UK sites.
• Monitor and respond to security alerts using tools like MXDR and Microsoft Defender.
• Administer and maintain virtualisation and Azure environments.
• Manage and support Microsoft Office 365, Windows systems, and Intune for device management.
• Create, update, and maintain IT documentation, policies, and service desk tickets to ensure compliance and knowledge sharing.

Experience required for the Systems Administrator:

• Previous professional experience providing second/third line IT support, supporting Office 365, Windows systems, and using Intune for device management.
• Exposure to cloud infrastructure and networking (the organisation uses Azure, Meraki & Palo Alto).
• Strong security knoweldge and hands on exposure to Microsoft Defender.
• Virtualisation experience (Proxmox platform experience preferred however VMware/Hyper-V is also fine).
• Strong communication skills.
• Ability to spot and suggest improvements for the infrastructure and security landscape.

The role: System Administrator

Location: East Manchester (Hybrid)

Salary: £38,000 per annum

Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed)

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment

Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby

Hours: Full-time, 37.5 hours per week

Overview of the Role

Due to continued growth, we are looking for an IT Support Engineer to work from one of Tailor Made Technologies client s site in Lowton.

This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email.

We offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At Tailor Made Technologies, you are not just a number, you are an integral part of our team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives.

About Tailor Made Technologies

Tailor Made Technologies (TMT) is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs.

We take a partnership-focused approach, aligning our services with our clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, we ensure business-critical IT and communications systems operate seamlessly, enabling our clients to achieve their objectives.

Benefits:

• Structured training and development, including internal mentoring.
• Progressive working environment with a voice in decision-making.
• 25 days annual leave plus bank holidays.
• Birthday leave.
• Flexi Health plan cover.
• IT purchasing scheme.
• Cycle-to-work scheme and gym discounts.
• Company pension.
• Mental Health First Aider in the business.
• Active Social Committee organising events and activities.

Key Responsibilities:

• Deliver excellent customer care and support through efficient ticket management.
• Provide 1st and 2nd line fixes via phone and email.
• Resolve incidents and requests, escalating where appropriate.
• Perform ticket triage, prioritising and escalating as required.
• Liaise with third parties and customers regarding incident resolution and requests.
• Manage work queues and prioritise tasks to meet SLAs.
• Assist the Service Desk Supervisor in maintaining high service standards.
• Work productively to achieve and exceed SLAs, KPIs, and profitability targets.

Essential Experience and Knowledge:

• Previous experience working on an ITIL-based service desk.
• Basic knowledge of Active Directory configuration and administration.
• Understanding of DNS.
• Basic router configuration and support experience (ideally Cisco, Draytek).
• Experience with Windows OS and Windows Server OS.
• Familiarity with Office 365, Microsoft Azure, and Microsoft Intune.
• Experience in schooling or education environments is beneficial.

Essential Skills and Attributes:

• Excellent communication and organisational skills.
• Results-driven with a proven track record of achievement.
• Self-motivated, proactive, and resilient under pressure.
• Strong team player.

Apply now with an up-to-date CV.

&#(phone number removed); 4 days onsite in Cheshire / 1 day remote

Are you a hands-on technical specialist who enjoys supporting and developing others? This is an opportunity to step into a supervisory role where you ll combine strong technical expertise with coaching, mentoring and team coordination.

You ll act as a key escalation point for complex desktop and infrastructure issues while helping to shape a high-performing, customer-focused service desk team.

The role

You ll support the day-to-day running of a busy service desk, ensuring issues are prioritised, resolved efficiently and communicated clearly across the business.

Alongside this, you ll play a key role in developing the team. This includes coaching, mentoring and helping individuals grow their capability, particularly around service delivery and customer experience.

You ll also act as the technical escalation point for 2nd line desktop queries, taking ownership of more complex issues and ensuring they are resolved within agreed service levels.

What you ll be doing

• Acting as the go-to escalation point for technical issues across desktop and infrastructure
• Supporting and coordinating a team of service desk engineers
• Coaching and mentoring team members to improve performance and service delivery
• Managing and prioritising workloads to ensure SLAs are consistently met
• Communicating clearly with stakeholders across the business
• Identifying trends and areas for improvement within the service desk
• Playing a key role in ITIL-aligned processes, including incident and change management
• Supporting governance and contributing to technical design authority discussions where required
• Maintaining a strong focus on customer experience at all times

What they re looking for

• Strong technical background across Microsoft environments (Windows, Active Directory, Exchange)
• Experience supporting desktop environments and troubleshooting complex issues
• Proven ability to act as an escalation point within a service desk environment
• Experience working within an ITIL-based environment, particularly across incident management, change management and governance
• Exposure to or involvement in Technical Design Authority (TDA) or similar governance frameworks
• Excellent communication skills, with the ability to build rapport at all levels
• Confident stakeholder management skills
• A personable, approachable style with a genuine interest in supporting others
• Experience coaching, mentoring or informally leading others
• Someone who can inspire, motivate and bring energy to a team

Why this role?

This is a great opportunity for someone looking to step into, or further develop, a supervisory position while remaining close to the technology.

You ll have the chance to influence how the service desk operates, develop others, and make a real impact on both team performance and customer experience.

Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better.

We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.

Tilt Recruitment is acting as an Employment Agency in relation to this vacancy

Manchester (On site)

(Apply online only) per day (Inside IR35)

An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment.

Technical Skills

• Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment.
• Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments.
• Familiarity with Microsoft Office suite and other client-side applications.
• Understanding of IT infrastructure, networking, and telecommunication fundamentals.

Key Accountabilities

End-User Support

• Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support.
• Troubleshoot and resolve day-to-day tickets effectively and efficiently.
• Promptly escalate and redirect issues beyond purview or expertise to next level.

Device & Equipment Management

• Responsible for installation, deployment, troubleshooting, management and support of desktops, laptops, tablets, mobile devices, software, peripherals, telephony, and various equipment in the environment.
• Responsible for onboarding new hire computer & telephone assignments and desk configuration.
• Responsible for management and maintenance of asset inventory on an ongoing basis.

Documentation & Knowledge Management

• Responsible for creation and maintenance of IT operational documents: instructions, guidelines, reference sheets, etc.

Project & Initiative Support

• Responsible for minor IT initiatives/projects and participate in major IT initiatives/projects.
• Participate, engage and contribute in scheduled IT meetings.

Vendor & External Liaison

• Liaise with hardware and software vendors (or suppliers) for contract support or warranty repairs.

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Relevant technical certifications are preferred:
  • CompTIA A+
  • Network+
  • Microsoft Certified: Modern Desktop Administrator Associate
  • ITIL Foundation (Service Management understanding)
• Substantial work experience in IT support or a similar technical support role.
• Proven experience in a Service Desk and/or IT Operations environment.

Soft Skills

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• Creative problem solver with strong analytical and conflict-resolution skills.
• Ability to prioritise tasks, manage time effectively, and work well under pressure.

VMWare Engineer

Rate - £525 - £550 (Daily)

Location - Manchester (Hybrid)

Duration - 4 Months (Initially)

Ir35 - Inside (Must use an umbrella company)

We are seeking a Senior VMware Engineer (Contractor) with a minimum of 5 years of hands-on experience provisioning and managing Linux and Windows virtual machines in enterprise VMware environments. This is a contract engagement supporting a higher education institution’s virtual infrastructure modernisation and operational support initiatives.

The contractor will provide advanced engineering expertise across VMware Cloud Foundation (VCF), VMware ESXi, VMware vSphere, and VMware NSX-T, ensuring stability, scalability, and performance of mission-critical academic and research systems.

Scope of Work

• Provision, configure, and manage Linux and Windows VMs in enterprise clusters.
• Deploy and manage workloads within VMware Cloud Foundation environments.
• Install, configure, patch, and upgrade VMware ESXi hosts.
• Administer and optimise VMware vSphere clusters, including HA, DRS, and vMotion.
• Design and manage network virtualisation using VMware NSX-T.
• Perform VM life cycle management (build, template creation, cloning, migration, decommissioning).
• Conduct performance monitoring, capacity planning, and resource optimisation.
• Support storage integration (SAN/NAS/vSAN) and ensure optimal IOPS performance.
• Implement and support backup, replication, and disaster recovery solutions.
• Provide advanced troubleshooting and root cause analysis.
• Document architecture, configurations, and operational procedures.
• Collaborate with infrastructure, security, networking, and research computing teams.

Deliverables

• Fully provisioned and optimised virtual machine environments.
• Updated and documented VMware architecture diagrams and configurations.
• Performance optimisation and capacity planning reports.
• Resolved infrastructure incidents within agreed SLAs.
• Knowledge transfer documentation and handover sessions (if required at contract completion).

Required Experience & Skills

• Minimum 5+ years of enterprise VMware engineering experience.
• Proven track record provisioning Linux (RHEL, Ubuntu, etc.) and Windows Server VMs.
• Strong hands-on expertise in VCF, ESXi, vSphere, and NSX-T.
• Experience in higher education, research institutions, or large multi-tenant environments preferred.
• Solid understanding of storage, networking, and security integration.
• Automation and Scripting skills (PowerCLI, PowerShell, Bash, Python).
• Experience with vCenter administration and cluster design.
• Strong troubleshooting and performance tuning capabilities.

Preferred Qualifications

• VMware certifications (VCP-DCV, VCAP).
• Experience with automation/orchestration (VMware Aria/vRealise, Ansible).
• Hybrid cloud experience (Azure, AWS, VMware Cloud).
• Experience supporting research computing or HPC workloads.
• Familiarity with ITIL-based change management processes.

Contractor Expectations

• Ability to work independently with minimal supervision.
• Deliver results within defined project timelines.
• Participate in change advisory board (CAB) meetings as required.
• Provide regular status updates to project stakeholders.
• Availability for occasional after-hours maintenance windows.

Role Requirements Minimum 2 years' experience working in an IT role within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management systems and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities and work under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What We Offer Competitive salary Free on-site car parking Hybrid working negotiable Monday to Friday - 9am to 5pm - 1 hour lunch. Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Opportunity to contribute to IT strategy and development within a growing law firm.