Windows Jobs in Birmingham

3 days per week required on site - Hybrid workingSalary - £40,000 - £48,000Infrastructure SQL DBA required for a leading customer based in Birmingham on a permanent basis. We are seeking a skilled Infrastructure SQL DBA, to provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements.Key Skills and Responsibilities:

Provide support across desktop environments, Windows systems, databases, and hosted applications.

Diagnose and optimise SQL performance issues

Deliver high-quality professional services, including data migrations, system installations, and transfers.

Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms

Own Azure environments and DevOps practices

Act as primary point of contact for infrastructure & DevOps

Windows Desktop and Server administration (setup, maintenance, troubleshooting)

MSSQL tuning and troubleshooting

SaaS platform or migration experience.

Proven experience in 2nd line or infrastructure support dealing with complex client problems

Interest in DevOps practices, automation and CI/CD pipelines

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy

Facilities Engineer

Proactive Personnel - Wolverhampton

Proactive Personnel are looking for a Facilities Engineer on a straight permanent basis for our client in Halesowen.Main Responsibly:To ensure that the office, factory and associated facilities are always maintained to the highest possible standards and that the building infrastructure and fabric are robustly protected and cared for, including the operation of ancillary equipment Liaise with facilities contractors. Supervisory of Apprentices team.

Responsible for dock levellers, loading bay equipment including roller shutters, high speed, sectionals, gates, barriers and overhead doors.

Maintain all internal and external parts of the building to include Ensure regular mandatory checks including but not limited to:

General & Emergency Lighting Maintenance/installation

Basic plumbing duties clearing blockages in drains, toilets, and gulleys. Maintain sink and taps etc.

Diagnose and repair mechanical and electrical faults.

Electrical testing & fault finding. Continual assessment of plant, to ensure most effective performance, in both energy and operation

Manage all Welding, Hydraulic and Pneumatic jobs around the sites

General carpentry duties. Conduct weekly fire door inspections and fire alarm testing to ensure safety compliance

Installation of new plant and equipment. Inspection and repair of Pallet Racking

Source materials and negotiate prices in line with industry guidelines

Effect minor repairs to wall, doors, windows, and office furniture. Painting and decorating as required. Erect Signage as requested.

To undertake internal office furniture/equipment handling removals and relocation, including the conference/training rooms and any necessary audio-visual equipment, configuring to the users requirements.

To actively support the formal Integrated Management System by ensuring all defined policies, processes and procedures and work instructions are accurately applied.

Respond to all building service requests in a timely manner, prioritising requests accordingly.

IT Support Engineer

Rise Technical Recruitment

Halesowen - On-site 30,000 - 35,000 + Additional Training + Progression + BenefitsExcellent opportunity for an experienced IT Support Engineer to join a growing defence-focused manufacturer, taking ownership of onsite IT systems and playing a key role in improving technology, security and user experience across the business.This company design and manufacture specialist products for defence customers and other highly regulated industries. As they continue to grow, they are investing in their IT estate, cyber security posture and core business systems, creating a varied and impactful role for an experienced IT professional.In this role you will oversee day-to-day IT operations, support users across all departments and drive improvements to systems, processes and security. You’ll work across hardware, software, networks, Microsoft 365/SharePoint, ERP and other business-critical applications, as well as supporting ongoing Cyber Essentials Plus accreditations and cyber awareness.The ideal candidate will have several years’ experience in IT Support, with strong knowledge of Windows environments, Microsoft 365, networking fundamentals and cyber security best practice. You’ll be comfortable working autonomously, liaising with third parties and supporting a mix of office and shopfloor users in a manufacturing or secure environment. The ability to obtain BPSS and SC clearance is essential.This is a fantastic opportunity to join a stable, growing organisation in a highly varied role where you’ll have genuine influence over systems, security and how technology supports the wider business.The Role: Maintain and support core IT systems (endpoints, servers, Microsoft 365/SharePoint, business apps and assets). Provide hands-on user support across all departments, working with third parties where needed. Administer key business systems (time & attendance, Infor ERP), ensuring smooth updates and changes. Contribute to cyber security, mobile device management and employee security awareness.The Person: Experienced IT Support professional with Windows, Microsoft 365, hardware and basic networking skills. Solid understanding of cyber security best practice and able to obtain BPSS and SC clearance. Highly organised, able to work independently, prioritise workload and liaise with third parties. Strong communicator, confident supporting users at all levels in a manufacturing/secure environment.Reference Number: BBBH(phone number removed)To apply for this role or to be considered for further roles, please click “Apply Now” or contact Tommy Williams at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

SIEM Software Engineering Lead (Snowhill, Birmingham, United Kingdom)

+12

Why this job mattersThe new Network SIEM is essential to BT’s network security, meeting TSA requirements and improving our CAF level. Being the SIEM DevOps with SysOps Software Engineer you will play a critical role in designing, developing, implementing, and maintaining our strategic SIEM platform as part of the Security Engineering platform team, leading the implementation of the SIEM Automation strategy and providing guidance and oversight of the SIEM Platform Automation team.This role is hybrid (3 days in the week) and can be based in one of the following offices: Birmingham (preferably) or ManchesterWhat you’ll be doing

A Technical leadership role working in a high performing team of engineers delivering state of the art security tools for BT.

Kubernetes DevOps/SysOps Engineering role managing Kubernetes clusters and container orchestration, automating deployment, scaling, and management of containerized applications.

Implement best practices for Kubernetes configuration and security.

Configuration, deployment and maintenance of Elastic Stack on Kubernetes (ECK)

DevOps/SysOps Engineering collaborating with cross-functional teams (development, operations, and QA) to streamline software delivery and automating deployment pipelines using CI/CD tools

Troubleshoot issues along the CI/CD pipeline

Act as product owner, breaking down top level requirements into product backlogs as part of quarterly/sprint planning

Interface with program and project managers to ensure appropriate security architecture engagement as necessary.

Provide effective technology coaching and mentoring both inside and outside the team.

Growth mindset and a desire to learn, teach, and improve skills.

Previous ownership of mission-critical shared infrastructure

Skills Required for the RoleEssential:

End-to-End Solution Delivery: Expertise in taking ownership of a requirement from start to finish, including gathering detailed requirements, designing, and implementing robust, innovative solutions.

Experience with containerization technology and orchestration platforms e.g. Docker, Kubernetes

Hands-on experience in installing, configuring, operating, and monitoring CI/CD pipeline tools

Experience in Python, JavaScript, Golang.

Experience on Gitlab CI or GitHub Actions

Experience in monitoring tools as Grafana, ELK

Experience in Agile software development systems and JIRA Tools.

Understanding IT, network services and security

Ability to collaborate effectively with others to drive forward key security objectives

Strong communication skills including presentation and documentation writing (to both technical and business audiences)

An aptitude for autonomous learning as required by the demands of the business

Proven problem-solving abilities

Assertiveness, and the ability to drive through change

Excellent team working skills including the ability to work effectively within a geographically disparate team

Advantageous:

SIEM Experience with Elastic Stack (ELK)

Knowledge of ArgoCD, Terraform

Knowledge CI/CD tools Ansible, Circle CI, Jenkins, Parker, Terraform

Knowledge of Offensive testing frameworks

Message processing using Kafka, Rabbit MQ

Knowledge of Linux, Windows and Network Administration

Knowledge and experience of cloud services (public or private), OpenStack and K8S

DevOps qualifications

Knowledge of Telecoms Security Act (TSA)

Knowledge of architectural concepts such as microservices, service mesh.

Strong knowledge of security policy/regulatory frameworks

Experience Required for the Role

Bachelor’s/Master’s degree in Computer Science, Information Systems, Engineering, or other related fields

5+ years experience in a Dev Ops Role demonstrating ownership of a critical platform

Experience leading a Dev Ops squad proving oversight and leadership for the members.

Benefits

On target 10% on target bonus

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.

Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.

25 days annual leave (not including bank holidays), increasing with service

24/7 private virtual GP appointments for UK colleagues

2 weeks carer’s leave

World-class training and development opportunities

Option to join BT Shares Saving schemes.

About usBT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON’T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

2nd Line IT Support Analyst

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful candidate will contribute as a key member of the team, attending the office two to three times per week as required. This role is responsible for managing ticket escalations from the 1st Line Support team, providing assistance with hardware, software, and infrastructure queries that require a higher level of technical expertise. The post holder is expected to draw on their knowledge and experience to thoroughly troubleshoot and resolve these issues wherever possible. If a problem cannot be remedied at this stage, the analyst is responsible for escalating the ticket to the engineering teams, making certain that all appropriate troubleshooting steps have been completed. Detailed documentation of all actions taken and findings is required, ensuring that subsequent teams have comprehensive information to facilitate a swift resolution. Additionally, the analyst will contribute to service improvement initiatives, such as managing support queues and identifying opportunities for process enhancements on designated days. Professional development is highly encouraged at Voyage Care. The successful applicant will be expected to further their knowledge of the Azure platform and participate in meetings with other business units to gain a deeper understanding of various operational roles and daily tasks. Key Responsibilities

Deliver high-quality second-line technical support to staff, ensuring prompt responses and regular updates on ticket progress.

Manage ticket escalations from the 1st Line Support team, applying advanced technical knowledge to troubleshoot and resolve hardware, software, and infrastructure issues.

Escalate unresolved Incident s and Problems to engineering teams, ensuring all troubleshooting steps are thoroughly documented for efficient handover.

Provide technical assistance both remotely and on-site, including the installation and maintenance of hardware and software.

Maintain and support IT infrastructure, such as PCs, laptops, printers etc. ensuring systems are operating optimally.

Accurately log support calls and document fixes within the helpdesk ticketing system for future reference.

Liaise with 3rd line support, infrastructure teams, and external suppliers to resolve complex or specialised technical issues.

Proactively identify and report potential IT and cybersecurity risks to minimise organisational impact.

Contribute to service improvement initiatives by managing support queues and suggesting process enhancements.

Create and maintain knowledge articles to support the ongoing development of the service desk knowledge library.

Participate in meetings with other business units to enhance understanding of operational roles and support professional development

Skills, Experience and Qualifications

Previous experience in a 2nd line IT support or similar technical support role within a service desk environment.

Strong understanding of computer hardware, operating systems (including Windows 10/11), and common software applications.

Experience managing user accounts and permissions in Active Directory and Entra ID.

Using remote support tools and ticketing systems for logging and tracking incidents.

Ability to diagnose and resolve more complex incidents that have been escalated from 1st line support.

Knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN connectivity.

Awareness of cybersecurity best practices and procedures for identifying and escalating risks.

IT certifications (e.g., CompTIA A+, Microsoft Certs) are desirable but not essential.

Strong organisational skills and the ability to prioritise workload.

Essential Attributes

Technical Proficiency: Strong skills in troubleshooting hardware, software, and network issues.

Customer Service Skills: Ability to interact professionally and efficiently with users, acting as an internal customer.

Documentation: Ability to clearly document technical issues and resolutions.

Problem-Solving: Taking ownership of user problems and performing technical diagnosis to find effective solutions.

Excellent communication and interpersonal skills for liaising with users and technical teams.

Technical Consultant

Technology Services Group

Job Title: Technical ConsultantLocation: Home BasedSalary: Highly Competitive + BonusJob type: Full Time, PermanentAbout the role;As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget.Who are we?TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.Job responsibilities will include, but are not limited to;

Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure

Design authority for Project Delivery team

Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives

Prepare technical plans and execution of plan to completion with customer acceptance

Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide

Document all project work to a high standard

Maintain awareness of new and emerging technologies

Assist with post-installation issues where required

About you:Knowledge, Skills & Experience;

Educated to degree level or equivalent

At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305)

Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable

Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage

Significant experience in a similar role

Proven effective communication and influencing skills

Excellent knowledge of current IT Technologies

Excellent knowledge of the following technologies;

Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor

Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams

Microsoft Windows Serve (up to at least 2024)

Virtualisation - Microsoft Hyper-V, VMware

Microsoft desktop operating systems - Windows 11 etc

LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.)

WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.)

Private Cloud infrastructure - Private and IAAS also including hybrid deployments

Antivirus (Preferably Microsoft Defender and Sophos Endpoint)

Backup Technologies - Datto, Veeam, Azure.

Experience with;

Azure Automation, Azure CLI, PowerShell scripting

Azure DevOps, including Automation

Kubernetes and Docker

HPE Server and SAN infrastructure

Benefits;

25 days annual leave + public holidays, rising with length of service

Employee benefits trust

Company bonus scheme

Life assurance 4 x Salary

Contributory pension scheme at 4% matched

Healthcare and cash plan

Electric vehicle salary sacrifice scheme

Cycle to work scheme

Employee discounts

Employee assistance programme

Paid CSR Days

Company sick pay and income protection cover

Enhanced Maternity and Paternity pay

Employee recognition scheme

Eyecare vouchers

Discounted gym membership

Long service rewards

Please click on the APPLY button to be redirected to our website to complete your application.Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.

Junior IT Field Service Technician

Rise Technical Recruitment

Bromsgrove (Hybrid - 3 days per week) 25,000 - 27,000 + Personal Development Budget + Travel AllowanceAn excellent opportunity for someone early in their IT career, whether that’s through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths,This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field.The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role.This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment.The Role: Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting Training and development Travel to client sites as needed, including the odd overnight stay, with some hybrid working availableThe Person: Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus Holds a full UK driving licence and comfortable travelling to client sites Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical roleReference Number: BBBH (phone number removed)To apply for this role or to be considered for further roles, please click “Apply Now” or contact Marcel Cerek at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Group IT Infrastructure Manager

+5

Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You’ll lead a team of skilled IT individuals, fostering a collaborative and service focused culture.From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation.As a Group IT Infrastructure Manager, you will need to have/be:Networking

Strong network admin, installation, and troubleshooting skills (CCNA level).

Experience with Cisco, Fortinet, Ruckus; performance and security focused.

Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design.

Hardware & Infrastructure

Good understanding of hardware, cabling, wireless tech, and IT security basics.

Experience with rack servers, RAID, SAN/NAS storage.

Competent with monitoring tools (SolarWinds, Nagios, PRTG).

Microsoft Technologies

Strong Windows Server (Apply online only , AD, Group Policy, and systems admin.

Working knowledge of Exchange Online.

Experience with Azure AD and hybrid identity.

Familiar with Intune and JAMF for device management.

Solid Office 365 and Windows 10/11 admin skills.

Virtualisation & Cloud

Skilled in Hyper-V and VMware (resource management, backups, failover).

Exposure to Azure, AWS, GCP for migrations and optimisation.

Communication Systems

Experience with enterprise VoIP systems.

Knowledge of IP CCTV setup, storage, and network integration.

Backup & DR

Proficient with Veeam for backup/replication.

Experience in DR planning, failover, and resilience testing.

Security & Compliance

Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection).

Understanding of ISO 27001 and GDPR; audit support experience.

Familiar with SIEM tools (Splunk, Sentinel).

Operating Systems & Automation

Working knowledge of Linux (Ubuntu, CentOS).

Scripting with PowerShell, Bash, Python.

Familiar with ITSM platforms (ServiceNow, Freshservice).

Soft Skills

Strong analytical and problem-solving ability.

Excellent communicator across technical/non-technical teams.

Highly organised with good multitasking skills.

Leadership experience driving team performance and improvement.

Certifications

Essential: MCSE, ITIL, CCNA (or equivalent)

Desirable: CISSP / Security+, ISO 27001, PRINCE2

Details:

Salary: 65, 000 - 70, 000

Working Hours: Full time Monday - Friday

Location: Tamworth (on site full time)

Duration: Permanent

Role of Group IT Infrastructure Manager:

Visible, approachable leader across all sites.

Partner with departments to deliver proactive, value-driven IT solutions.

Provide IT input in management meetings to support strategic decisions.

Support wider teams during peak periods to maintain smooth operations.

Oversee daily IT operations across servers, applications, and networks.

Manage installation, upgrades, and maintenance of hardware/software.

Lead procurement and lifecycle management of IT equipment.

Ensure system performance through testing, monitoring, and improvement.

Manage and optimise WAN infrastructure across all sites.

Maintain strong security controls to protect systems and data.

Proactively identify and resolve vulnerabilities through updates and patches.

Maintain robust disaster recovery and backup strategies.

Assess technology risks and implement mitigation measures.

Test and refine DR and continuity plans to ensure resilience.

Lead major infrastructure projects, upgrades, and migrations.

Work with MIS to align infrastructure and system development.

Create project plans, manage resources, and deliver on time and budget.

Manage the IT budget and track expenditure.

Build strong vendor relationships, negotiate contracts, and ensure SLAs are met.

Lead and develop 3rd Line Engineers and Helpdesk teams.

Oversee Helpdesk performance and ensure timely issue resolution.

Foster a collaborative, customer-focused, and continuously improving culture.

Stay updated on new technologies and recommend improvements.

Drive continuous improvement across infrastructure and service delivery.

Align IT services and projects with long-term organisational goals.

Strong analytical thinker with excellent problem-solving skills.

Willing to work evenings/weekends/public holidays when required.

Benefits of working as a Group IT Infrastructure Manager:

23 days annual leave + bank holidays

Option to purchase up to 5 extra days annual leave

Windows Jobs in Birmingham

Overview

Frequently asked questions