Our client, a leading and world-renowned US Law Firm is seeking an IT Support Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office.

Due to an exciting phase of growth our client is looking to add an IT Support Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where you are used to acting as the first point of contact for technical issues and user support, providing a high level of 1st Line support across the business.

This is the ideal opportunity for someone with a keen interest in IT, with a minimum of 1 years’ commercial experience providing a high level of 1st Line support within a professional, fast-paced environment, looking to progress your career into a world-renowned firm.

Key Responsibilities:

* Provide a high-level of support for iPhones and iPads

* Meeting room setup including hybrid meetings using both Teams and Zoom

* Log and manage support calls

* Be proactive in resolving technical faults, escalating where necessary

* Supporting with physical office moves, PC reimaging, replacing hardware issues and setting up temporary equipment for staff

* Ensure service levels are maintained, prioritizing tasks where necessary

Key Experience:

* A minimum of 1 years’ experience in a similar Technical Support position where you have provided 1st line help desk support to a range of users

* Windows Server, Windows 11, O365, iManage, Exchange, Outlook experience all advantages

* Experience in providing iOS and Android support

* Excellent communicator, confident liaising with colleagues all levels

* Confident working both independently and as part of the wider team

This is an excellent opportunity for an IT Support Engineer to join a thriving US Law Firm who are leaders within their field.

You will be providing a high level of technical support to users within the office whilst working on a combination of both day-to-day support tasks and project work.

CVs are being reviewed, so please apply now for immediate consideration

The Role

As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices.

Role Responsibilities

* Provide deskside and on-site technical support to users, resolving incidents and service requests logged via ServiceNow or other approved channels

* Perform hands-on diagnosis, troubleshooting, and resolution of issues related to desktops, laptops, peripherals, mobile devices, and meeting room technology

* Support Microsoft operating systems, Active Directory / Entra ID, Microsoft 365, and Microsoft Cloud services (including Azure)

* Manage user account administration, including account creation, access provisioning, group membership, and password resets using Active Directory / Entra ID

* Install, configure, upgrade, and replace end-user hardware and software in accordance with standard operating procedures

* Escalate complex or unresolved issues to second- or third-line support teams while maintaining ownership and clear communication with the user

* Ensure all incidents and service requests are accurately logged, prioritised, and resolved within agreed service level agreements (SLAs)

* Follow documented technical procedures, security standards, and knowledge base articles to ensure consistent service delivery

* Support security and compliance requirements, including endpoint protection, patching, and secure device handling

* Collaborate with service desk, infrastructure, and security teams to support continuous service improvement

* Participate in shift-based or on-call rotations where required to support business operational needs

Skills, Knowledge & Experience

* Strong working knowledge of current and previous versions of Microsoft Windows and Windows Server

* Hands-on experience providing deskside or on-site end-user support in a corporate or enterprise environment

* Experience using ServiceNow or similar IT Service Management (ITSM) tools

* Solid understanding of Active Directory / Entra ID administration and troubleshooting

* Good working knowledge of Microsoft 365 applications and end-user support

* Familiarity with Microsoft Cloud technologies, including Azure, is desirable

* Understanding of ITIL service management principles and best practices

* Excellent communication and customer service skills, with the ability to engage confidently with users at all levels

* Strong analytical and problem-solving skills with a proactive, solution-driven mindset

* Experience working in a managed service provider (MSP), MSSP, or security-focused environment is advantageous but not essential

About Acora

Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.

We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.

Our Values

We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.

#1 BE THE BEST YOU CAN BE

We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.

#2 WE DO WHAT WE SAY

When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.

#3 TOGETHER WE WIN

Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers.

How to become an Acoran . . .

If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click “apply” now.

To be considered for this position, you must have full rights to work in the UK.

Equal Opportunities at Acora

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Infrastructure lead/Infrastructure Architect/Devops Lead.

This role is suited to a hands-on Infrastructure Team Lead ready to take ownership of core infrastructure platforms while operating within a DevOps model. The position is responsible for maintaining a stable, secure, and high-performing environment, ensuring projects are delivered on time and appropriately resourced.

The successful candidate will be a strong communicator and collaborator with a pragmatic, solutions-focused mindset. Experience working in Agile environments and strong Scripting knowledge are essential.

Key Responsibilities

• Lead and develop a high-performing engineering team.
• Oversee Linux (Red Hat), VMware vSphere, enterprise storage, and Kubernetes platforms.
• Manage hybrid infrastructure across cloud (Azure) and on-prem environments.
• Drive automation and orchestration using tools such as PowerShell, Ansible, Git, and Terraform.
• Ensure network reliability across Firewalls, routing, switching, and WAN/LAN environments.
• Contribute to technical strategy, risk management, and architectural planning.
• Communicate effectively with stakeholders and support evolving business priorities.

Key Skills & Experience

• Advanced administration of Red Hat Linux and VMware vSphere.
• Strong experience with enterprise storage and Kubernetes.
• Hybrid cloud expertise (Azure + on-prem).
• Proficiency in Scripting and DevOps practices (CI/CD, automation).
• Solid networking fundamentals.
• Experience leading technical teams.
• Knowledge of Windows Server technologies and disaster recovery practices.
• Ability to manage change and translate complex technical concepts clearly.

If you’d like, I can also create a more executive-level summary version or a sharper, more compelling advert-style version.

By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In

Windows Site Reliability Engineer 110K Hybrid London

Overview:
A leading global investment bank is seeking a skilled Windows Site Reliability Engineer to join their London-based Technology team. This is a senior-level leadership role focused on driving platform reliability, automation strategy, and infrastructure modernisation across mission-critical banking systems. This is an excellent opportunity to join an investment banking powerhouse.

Role and Responsibilities:

• Lead Platform Engineering and SRE strategy across the organisation
• Build scalable, self-service, and resilient infrastructure platforms
• Drive Infrastructure as Code and CI/CD adoption, automating manual tasks
• Define SLOs and optimise system performance, latency, and scalability
• Lead root cause analysis and remediate technical debt
• Partner with development teams to improve testing, releases, and deployments
• Shape cloud and hybrid migration strategies
• Ensure regulatory, audit, and security compliance
• Act as senior escalation point for high-severity incidents
• Identify cost and efficiency improvements; deputise for senior leadership

Skills and Experience:

• Deep expertise in Microsoft Windows Server internals
• Advanced knowledge of Active Directory, DNS, DHCP, LDAP, and Kerberos
• Extensive experience tuning low-latency, enterprise-scale systems
• Strong background in SRE, DevOps, CI/CD, and Infrastructure as Code principles
• Advanced scripting and development capability (PowerShell, Python, C#)
• Clustering, high-availability, replication, and disaster recovery expertise
• Experience with Git, Terraform, Ansible, Jenkins, and TeamCity
• Strong understanding of security hardening (CIS) within regulated environments
• Deep knowledge of performance monitoring, system internals, and optimisation techniques
• Experience working within financial services or other regulated industries

Desirable:

• Kubernetes and Docker orchestration
• Major cloud platforms (Azure, AWS, GCP)
• Nutanix HCI and VMware ESX
• Enterprise databases (SQL Server, Oracle, Sybase ASE, MongoDB, Snowflake)
• Enterprise monitoring tools (Splunk, Netcool)

Package

• Circa 110,000 + Excellent Package
• London / Hybrid x3 days onsite
• Flexible working considered

Windows Site Reliability Engineer 110K Hybrid London

Our client, a leading and world-renowned US Law Firm is seeking a 1st Line Support Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office.

Due to an exciting phase of growth our client is looking to add a 1st Line Support Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where you are used to acting as the first point of contact for technical issues and user support, providing a high level of 1st Line support across the business.

This is the ideal opportunity for someone with a keen interest in IT, with a minimum of 1 years’ commercial experience providing a high level of 1st Line support within a professional, fast-paced environment, looking to progress your career into a world-renowned firm.

Key Responsibilities:

* Provide a high-level of support for iPhones and iPads

* Meeting room setup including hybrid meetings using both Teams and Zoom

* Log and manage support calls

* Be proactive in resolving technical faults, escalating where necessary

* Supporting with physical office moves, PC reimaging, replacing hardware issues and setting up temporary equipment for staff

* Ensure service levels are maintained, prioritizing tasks where necessary

Key Experience:

* A minimum of 1 years’ experience in a similar Technical Support position where you have provided 1st line help desk support to a range of users

* Windows Server, Windows 11, O365, iManage, Exchange, Outlook experience all advantages

* Experience in providing iOS and Android support

* Excellent communicator, confident liaising with colleagues all levels

* Confident working both independently and as part of the wider team

This is an excellent opportunity for a 1st Line Support Engineer to join a thriving US Law Firm who are leaders within their field.

You will be providing a high level of technical support to users within the office whilst working on a combination of both day-to-day support tasks and project work.

CVs are being reviewed, so please apply now for immediate consideration

3rd Line Storage Engineer

Must have an Active DV Clearance

An excellent opportunity has arisen for a 3rd Line Storage Engineer to support a secure, high profile government environment. You will work with a specialist 3rd line team and engineering functions to maintain, troubleshoot, and enhance storage and infrastructure services across a complex estate. This role is based in London and includes exposure to both legacy and modern technologies.

About the Role - 3rd Line Storage Engineer

As a 3rd Line Storage Engineer, you will support users and engineering teams through incident management tooling while maintaining critical storage platforms and associated infrastructure.

You will work with technologies including NetApp and other enterprise storage systems, supporting configuration, performance, resilience, and integration across the wider environment.

The role includes supporting Microsoft and virtualisation platforms that interface with storage services, ensuring stable and secure operation across multi site domains.

You will receive training on legacy components and contribute to upgrades, migrations, and optimisation activities.

What We’re Looking For - 3rd Line Storage Engineer

Strong experience with enterprise storage platforms such as NetApp and a good understanding of storage protocols, clustering, HA, SOFS, DFS, and related storage services.

Knowledge of Windows Server 2003 to 2022, Active Directory, Group Policy, and secure delegation structures.

Understanding of DNS, DHCP, PKI, firewall controls, and SMTP proxy services.

Experience with VMware, vCenter, ESXi, vMotion, HyperV, and virtualised infrastructures interacting with storage systems.

Exposure to Citrix, App-V, cloud based services, PowerShell, MBAM, BitLocker, and VPN technologies.

Desirable knowledge of cloud platforms, automation tooling, container technologies, and monitoring systems.

Broader awareness of technologies such as Ansible, Puppet, Kubernetes, Docker, Elasticsearch, Linux, IaaS, and PaaS services.

Deliver secure and resilient storage services within a highly sensitive environment as a 3rd Line Storage Engineer.

To apply, please send your CV by pressing the apply button

Our client, a leading and world-renowned US Law Firm is seeking a Help Desk Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office.

Due to an exciting phase of growth our client is looking to add a Help Desk Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where you are used to acting as the first point of contact for technical issues and user support, providing a high level of 1st Line support across the business.

This is the ideal opportunity for someone with a keen interest in IT, with a minimum of 1 years’ commercial experience providing a high level of 1st Line support within a professional, fast-paced environment, looking to progress your career into a world-renowned firm.

Key Responsibilities:

* Provide a high-level of support for iPhones and iPads

* Meeting room setup including hybrid meetings using both Teams and Zoom

* Log and manage support calls

* Be proactive in resolving technical faults, escalating where necessary

* Supporting with physical office moves, PC reimaging, replacing hardware issues and setting up temporary equipment for staff

* Ensure service levels are maintained, prioritizing tasks where necessary

Key Experience:

* A minimum of 1 years’ experience in a similar Technical Support position where you have provided 1st line help desk support to a range of users

* Windows Server, Windows 11, O365, iManage, Exchange, Outlook experience all advantages

* Experience in providing iOS and Android support

* Excellent communicator, confident liaising with colleagues all levels

* Confident working both independently and as part of the wider team

This is an excellent opportunity for a Help Desk Engineer to join a thriving US Law Firm who are leaders within their field.

You will be providing a high level of technical support to users within the office whilst working on a combination of both day-to-day support tasks and project work.

CVs are being reviewed, so please apply now for immediate consideration

Infrastructure Security Architect - Infrastructure Security, Business Continuity, Disaster Recovery, IT Security, Wintel/Azure Server Security, Operational Resilience Testing. Permanent, London, (Hybrid 3/2), £85k - £95k +Bonus +Benefits

Infrastructure Security Architect required to focus on operational resilience testing and remediation ork within the disaster recovery, backup and restore and broader business continuity context surrounding Wintel/Azure infrastructure environments. Some of this work will include security hardening work in both pre-emptive and reactive capacity as part of a wider Wintel Engineering team.

Working collaboratively with both BAU and Project teams your project work will focus on improving the environment(s) essentially working to strengthen the IT security position and your BAU work will focus on Disaster Recovery and Security Incident Response during major incidents. Core responsibilities will include:

• Design, management and enhancement of Security Solutions within VMWare vSphere and related SAN infrastructure environments
• Operational Resilience Testing for Infrastructure (Red Team Exercises, DR/Failover Tests, Security Threat Scenario Testing)
• Reactive Disaster Recovery Management; Backup and Restore
• Liaison with Infosec teams to ensure compliance of the infrastructure environment
• Automation of Security Testing utilising Powershell Scripts
• Server Hardening and Cyber Security Engineering in partnership with the CyberSec Engineer(s)
• Implementation of security protocols inc SSO, MFA, PIM/PAM, PKI, Zero Trust policies etc
• DR Runbook development and update; management of processes during incidents and escalation of work to relevant teams in line with runbook procedures

We are searching for a Security Architect, Infrastructure Security Analyst, Infrastructure Security Engineer/Architect who can demonstrate:

• Design of Security Solutions within Wintel and Azure Cloud Infrastructure environments
• Experience of backup and restore procedures within a mid-sized corporate company
• Background in Wintel Engineering- Windows Server, AD/GPo/Entra etc, Azure Cloud
• Reasonable capability with Powershell Scripting for automation of security tests
• Operational Resilience Testing - DR, BCP, Security Incidents etc
• Exposure to HCI (Hyper Converged Infrastructure) tools such as VMWare vSAN, Dell VxRail, HPE SimpliVity, Cisco HyperFlex or Nutanix.*DESIRABLE*
• Understanding of infrastructure security protocols PIM/PAM, PKI etc
• Experience and understanding of Cyber Security monitoring and response (infrastructure)
• Excellent communication skills able to engage with process driven depts such as InfoSec

Strong opportunity to work across a number of fields within the infrastructure team gaining valuable experience with emerging technologies; solid training and certification support experience offered by this firm within Microsoft AZ and SC level certifications.

Permanent
Central London Office Based

45k - 50k + Training + Benefits

My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Engineer to join its Highly Accredited UK Help Desk operations.

Overall, the Help Desk consists of 30 Engineers, of which 9 are based in the Philippines.

As a 3rd Line IT Support Engineer you will need to have at least 2 or 3 of the following certification of AZ104 / AZ700 / AZ500 / SC200 / MS100 / CCNA

As a 3rd Line IT Support Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients.

3rd Line IT Support Engineer Responsibilities:

Troubleshoot a range of technical support tickets logged by clients on the following technologies:

• Microsoft 365
• Azure
• VMware & Hyper V
• Administration and Troubleshooting of Windows Server 2016, 2019
• Network troubleshooting that 2nd Line Engineers cannot resolve
• Supporting Firewalls and Switches related support tickets
• Using ConnectWise to log and respond to support tickets
• Identifying and escalating higher level issues to a Head of Service for guidance and steering
• Being a team player, delivering support in a friendly and positive manner
• “Steer the wheel” and provide guidance as required to 2nd Line Escalations Teams
• Work with the Service Desk Management Team to balance priorities and workload as required
• Ability to work with internal and external stakeholders on tickets leading up to their resolution
• Ability to work with 3rd parties as required for ticket resolution

3rd Line IT Support Engineer Skills:

• Experience in a similar role as part of a support desk team
• Excellent interpersonal skills
• Calm and effective communicator
• Ability to priorities own workload or as required by Service Desk Management Team
• Excellent verbal and written communication skills in English.

3rd Line IT Support Engineer Qualifications:

• Good understanding of Microsoft Cloud technologies (Teams & Microsoft 365).
• 2 or 3 of the following certification of AZ104 / AZ700 / AZ500 / SC200 / MS100 / CCNA

3rd Line IT Support Engineer Experience:

• Relevant experience of 3 to 5 Years in a similar role (preference given to candidates with UK MSP experience)
• Working Experience with ITSM tools like ConnectWise, BrightGauge, SmileBack, ITBoost, and NinjaOne.

Exams towards certifications relevant for your role fully paid for by my client!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Infrastructure Engineer 6 month contract London/Remote Inside IR35

My client, a global legal organisation, is seeking an Infrastructure Engineer to join a newly established IT Workplace Server team. The role will be primarily focused on BAU server support, alongside involvement in key projects requiring server expertise, including on-premises to cloud migrations.

You will be responsible for responding to 3rd line requests that come through during the day and ensure handover to the following team once your shift is complete.

Required experience from the Infrastructure Engineer:

• Working Hours: Friday Monday 12-hour shifts 4 days per week
• Must have strong experience with Windows Server (2019/2022)
• Must have hands-on experience with VMware vSphere.
• Solid in-depth knowledge of GPO, DNS, and DHCP.
• Must have experience with Dell computer and storage hardware.
• Working knowledge of UPS and PDU systems.
• An understanding of LAN / WAN technologies.
• Experience supporting enterprise server and storage environments.
• Exposure to Azure Cloud and/or VMware Cloud Foundation (VCF)
• Working knowledge of security protocols and best practices.
• Scripting skills (PowerShell) are desirable but not essential

Responsibilities of the Infrastructure Engineer:

• Support and maintain Windows Server environments (up to 2019 / 2022)
• Manage and support VMware vSphere 8 virtualised infrastructure.
• Monitor, administer, and maintain servers within server and communications rooms.
• Manage Active Directory, Group Policy, DNS, and DHCP.
• Participate in infrastructure upgrades, migrations, and lifecycle management.
• Creating and maintaining procedural documentation.

Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.

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IT Field Engineer/ IT Onsite Technical Engineer

Salary: £26,799.90-£32,000.00 per year & Benefits

Field based role- covering multiple areas across Surrey and Croydon/ South London

Full Clean Drivers License is required

English Speaking

We are seeking a dedicated and technically proficient Field Engineer to join a leading Education IT MSP (Managed Service Provider) This role involves providing comprehensive IT support and technical assistance across various client sites within the Education Sector, ensuring smooth operation of network and hardware systems. The successful candidate will possess strong communication skills (English language as a first language), a solid understanding of computer networking, Security, IT Hardware, MS and Cloud Systems, and experience with a range of operating systems and support tools. This position offers an excellent opportunity to develop your career within a dynamic and innovative organisation.

Job Description: Onsite IT Technical Engineer/ IT Field Engineer

• Install, configure, and maintain computer hardware, operating systems (Windows, macOS, Linux), and network infrastructure.
• Provide technical support to end-users via help desk platforms such as ServiceNow, Jira, or BMC Remedy.
• Troubleshoot software issues including Microsoft Windows Server, Active Directory, DNS, VPNs, firewalls, TCP/IP protocols, and LAN/WAN connectivity.
• Assist with desktop support tasks such as installing software (Microsoft Office), managing user accounts in Active Directory, and resolving hardware faults.
• Conduct analysis of system performance and identify potential improvements or security vulnerabilities.
• Support remote users through VPN connections and ensure secure access to corporate resources.
• Document technical procedures and support activities accurately for future reference.
• Collaborate with internal teams to resolve complex technical issues efficiently and professionally.
• Maintain up-to-date knowledge of emerging technologies relevant to the organisation s infrastructure.

About you: Onsite IT Technical Engineer/ IT Field Engineer

We are looking for an experienced Onsite IT Technical Engineer/ IT Field Engineer who has experience working in Schools, Colleges and Universities. You’ll be used to dealing with customers face to face, problem solving and reassuring customers. Knowledge of educational IT equipment is a huge advantage.

• Proven experience with computer networking, LAN, TCP/IP, DNS, VPN, firewall configuration, and troubleshooting.
• Strong understanding of operating systems including Windows, macOS, and Linux environments.
• Proficiency in managing Microsoft Windows Server, Active Directory, SCCM, and related enterprise tools.
• Familiarity with hardware components and troubleshooting physical device issues.
• Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management.
• Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
• Ability to perform detailed analysis using tools like Analysis skills to diagnose complex problems effectively.
• Knowledge of software deployment tools like SCCM and scripting basics is advantageous.
• Strong organisational skills with the ability to prioritise multiple tasks efficiently. This role is ideal for candidates passionate about IT support who thrive in fast-paced environments requiring both technical expertise and excellent customer service skills. The position offers opportunities for professional growth within a supportive organisation committed to technological excellence.
• A full and Clean Drivers License is also required

Senior DV Cleared Infrastructure Engineer (Wintel)

Location: London (Full-time, 100% onsite)
Salary: 75,000 - 81,000 + Bonus
Security Clearance: Active DV clearance required

Overview

We are looking for a Senior Infrastructure Engineer with active DV clearance to join a high-security environment in London. This is a hands-on role focused on Wintel and core infrastructure services, supporting and maintaining critical systems in a fully onsite setting.

You’ll be working as part of an experienced infrastructure team, taking ownership of enterprise-scale environments and contributing to the stability, security, and improvement of key platforms.

Key Responsibilities

• Design, build, support, and maintain Windows-based infrastructure
• Administer and support Active Directory, including GPOs, DNS, DHCP, and user/device management
• Manage and support VMware virtualised environments
• Troubleshoot and resolve complex infrastructure issues across servers and core services
• Apply security best practices within a highly regulated environment
• Participate in system upgrades, patching, and lifecycle management
• Produce and maintain technical documentation
• Work closely with other infrastructure, network, and security teams

Essential Skills & Experience

• Active DV clearance (must be current)

• Strong experience in Wintel infrastructure engineering

• In-depth knowledge of:

  • Windows Server (2016/2019/2022)
  • Active Directory, Group Policy, DNS, DHCP
  • VMware vSphere / ESXi

• Solid general infrastructure troubleshooting skills

• Experience working in secure, enterprise or government environments

• Comfortable working full time onsite in London

Desirable Skills

• PowerShell scripting
• Backup and recovery solutions
• Monitoring tools (e.g. SCOM or similar)
• Exposure to security-focused or air-gapped environments

What’s on Offer

• Competitive salary 75k - 81k
• Annual bonus
• Opportunity to work on highly sensitive, mission-critical systems
• Stable, long-term role in a secure environment

MB 739

IT Infrastructure Engineer

Location: King’s Cross, London
Salary: £50,000 per annum
Reports To: IT Director
Industry: Global Consultancy

Are you an experienced IT professional with a passion for infrastructure, security, and systems reliability?
A global consultancy based in King’s Cross is seeking an IT Infrastructure Engineer to join its growing technology team. This is an exciting opportunity to work with cutting-edge systems and play a key role in maintaining and securing a complex IT environment that supports operations worldwide.

About the Role

As an IT Infrastructure Engineer, you’ll take responsibility for maintaining and improving the company’s physical and virtual IT systems. You’ll work closely with colleagues in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation’s digital transformation and cloud initiatives.

Key Responsibilities

Maintain and patch the Windows Server and PC estate (Windows 7–11 and Server 2008–2022).
Manage antivirus and malware systems, investigating and resolving security alerts.
Ensure data integrity through reliable backup configuration, testing, and disaster recovery processes.
Administer and monitor Active Directory, Azure Entra, and Intune environments.
Manage compliance policies, conditional access, and mobile device management.
Work with third-party providers supporting SIEM and threat analytics systems.
Lead on implementing IT security best practices, standards, and access controls.
Support infrastructure and security projects, including system upgrades and migrations.
Create and maintain technical documentation and standard operating procedures.
Provide timely response to incidents, escalating where appropriate.

About You

You’re an analytical, proactive IT professional with a strong grasp of infrastructure, networking, and cybersecurity principles. You enjoy problem-solving, working collaboratively, and ensuring that systems run efficiently and securely.

Essential Skills & Experience

Proven experience in IT infrastructure, desktop, or systems support.
Strong technical knowledge of Microsoft operating systems (Windows client and server).
Hands-on experience with Active Directory, Intune, and Azure Entra.
Familiarity with antivirus, backup, and monitoring solutions.
Excellent written and verbal communication skills.
Highly organised, methodical, and capable of managing multiple priorities.
Desirable

It would be highly preferable if this candidate has Azure skills including: managing and automating infrastructure, ensuring security and compliance, monitoring performance, and optimizing costs. Key duties include provisioning and configuring virtual machines and other resources, setting up CI/CD pipelines, implementing backup and disaster recovery solutions, and managing user access with tools like Azure AD and role-based access control (RBAC).

Relevant IT or security certifications (e.g. Microsoft, CompTIA, Cisco).
Experience managing hybrid or cloud-based environments.

What’s on Offer

Salary of £50,000 per annum plus competitive benefits
Flexible working arrangements.
Opportunities for ongoing professional development and certification.
A collaborative, forward-thinking environment within a global consultancy.
The chance to work with advanced technology in a role that truly makes an impact.

If you’re ready to take the next step in your IT career and play a key role in securing and optimising infrastructure for a leading global consultancy, apply now

Epsom, Surrey
Financial Services
Hybrid Working
70k - 80k + Benefits

I am recruiting for a Cloud Engineering Manager on behalf of my financial services client based in Epsom, Surrey.

As a Cloud Engineering Manager you will work in team 5 and will have x3 direct reports.

As a Cloud Engineering Manager you will be an experienced hands on engineer with strong Azure design skills, along with AZ-104, AZ-305 certifications.

Cloud Engineering Manager Responsibilities:

• Deployment and configuration of cloud services
• Ongoing configuration and maintenance of Azure cloud services
• Produce configuration design documentation (LLD) for proposed solutions
• Azure tenancy administration
• Implementation of cloud security infrastructure and defined security policy
• Migration of legacy systems to Azure cloud platform
• SQL Database Infrastructure administration on-prem and cloud deployments
• Azure capacity planning and Disaster Recovery
• Storage lifecycle management including blob, files SharePoint and OneDrive
• Backup strategy alignment, monitoring, escalation, resolution and MI
• In conjunction with the Service Desk, ensure CMDB artifacts are maintained and accurate and all resources are included.
• Providing support to the Service Desk for Infrastructure incidents and escalations
• Support Solution Architecture Team
• Develop and maintain operating and costing MI for management
• Deployment and maintenance of infrastructure monitoring tools into security and operational monitoring platforms
• Maintain Infrastructure diagrams
• In conjunction with the change manager ensure changes and maintenance windows are effectively enacted
• Maintain transitional legacy physical and virtual infrastructure assets (Server & Networking)
• Team management via work allocation, regular meetings, conduct performance reviews measuring performance against agreed objectives and mentoring team members.
• Establish & maintain policy and procedural documentation

Cloud Engineering Manager Key Skills & Experience:

• Previous experience working in a regulated environment
• Excellent communication skills
• Pro-active, detail focused, can-do attitude
• Excellent problem-solving skills
• Low level Azure cloud design & solutioning
• People management and development
• Cloud networking and desire to develop skill set
• Cloud monitoring tools
• Platform security, DLP & MFA
• Good hands-on experience of Microsoft technology and terminology
• Working knowledge of AWS
• VDI platforms (e.g. Azure Virtual Desktop, VMware ESX and Horizon VDI Platforms)
• Veeam Experience (Backup & Replication, Back up for Azure, Backup for Microsoft 365 & Data Cloud Vault)
• Azure Administration experience & certifications
• Azure ASR and Disaster recovery testing
• Azure Networking & Firewalls.
• Microsoft 365 Enterprise including Exchange Online and SharePoint Online
• Windows Server deployment and maintenance (Windows Server Administration certification)

Cloud Engineering Manager Desirable Skills:

• Infrastructure-as-code technologies (Terraform, Arm, Azure DevOps)
• Cloud security infrastructure and defined policy
• SQL Server Administration
• Pluralsight skills/sandbox environment

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Location: London Contract £300 - £500 Hybrid - 3 days in the office, 2 days remote

VIQU IT have partnered with a London based financial customer to recruit a Vulnerability Analyst to help clear a backlog of outstanding patches across Applications, Servers and Endpoints.

The Vulnerability Analyst will be expected to proactively carry out vulnerability scanning using Tenable and action any recommended patches.

This needs to be done in a timely manner to ensure that they can pass an IT security review in the near future.

Vulnerability Analyst s Key Responsibilities:

• Patch Management
• Review reports created within Tenable.
• Engage with application owners to agree a plan to implement the required patch
• Push out updates to all endpoint devices via Intune or manually depending on the specific patch requirements.

Vulnerability Analyst s Key Skills & Experience:

• Strong experience with Tenable.
• Hands on experience of patch management
• Experience deploying patches via/to, Intune, Server Infrastructure (Linux etc), Windows Server and Applications
• Strong analytical, prioritisation, communication, and reporting skills.

If you are interested in the Vulnerability Analyst role, apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Senior IT Engineer - Remote

We are looking for a highly skilled and motivated IT professional with MSP experience, supporting and evolving a modern, secure, and EUC environment, acting as the go to person and last stop for all EUC related incidents. This role is ideal for someone who thrives in high-pressure situations, enjoys solving complex technical problems, and communicates confidently with both clients and internal teams.

Key Responsibilities

• Diagnose, manage, and resolve complex technical issues, including high-priority escalations
• Work closely with clients and internal stakeholders to deliver reliable, secure IT solutions
• Support, maintain, and improve on-premise, cloud, and hybrid infrastructure environments
• Automate and optimise systems using scripting and best-practice frameworks

Core Skills

• Excellent problem-solving skills with the ability to manage high-pressure escalations
• Strong communication skills and the ability to work effectively with clients and internal teams
• Experience working in a structured support environment with familiarity with the ITIL framework

Microsoft & Endpoint Technologies

• Expert knowledge of Windows 10/11
• Microsoft 365, Intune, Autopilot, Azure AD
• Group Policy, Intune Configuration Policies, Microsoft Sentinel

Server & Virtualisation

• Microsoft Windows Server
• Virtualisation technologies, particularly Proxmox or Microsoft Hyper-V

Cloud Technologies

• Public cloud solutions with hands-on experience in Azure or AWS
• Solution implementation, migration, and ongoing support

Networking & Security

• LAN / WLAN / WAN technologies
• Strong understanding of DNS, DHCP, VPNs, and security best practices
• Firewall exposure including Sophos, Cisco, Fortinet, and PF Sense

Automation & Virtualisation

• Hands-on PowerShell scripting for automation and system management
• Desktop virtualisation experience (Citrix, VMware Horizon, Windows 365, Azure Virtual Desktop)

Security & Backup

• Proven experience managing and troubleshooting AV solutions such as Sophos and Microsoft Defender
• Exposure to backup technologies including Veeam, Carbonite, SaaS Protect, and E-Vault

£30,000 - £55,000 DOE + benefits
Fully on-site in Central London

You’re the person friends call when tech breaks - and you love getting hands-on with Servers, networks and Windows. How about doing that in a small, growing tech team where you can see the impact of what you do every day, and steadily grow your responsibilities as you develop?

This is a rare opportunity to join a highly-automated, data-driven technology business in Central London, working in a small, friendly IT team that underpins a sophisticated trading and analytics environment. They’re open to strong juniors through to solid mid-level Systems Administrators, with a salary to match experience.

The Role

• Maintain and support the core infrastructure, including a farm of on-site and off-site Servers, storage (NAS and iSCSI) and related hardware.
• Monitor and maintain in-house software applications, ensuring high availability and rapid issue resolution for a 24/7 trading operation.
• Manage the Microsoft Windows “universe” - administering Active Directory, Group Policy and user access, and keeping systems well-organised and secure.
• Work across networking (primarily Juniper), virtualisation (Hyper-V) and Scripting (eg PowerShell) to automate, optimise and improve day-to-day operations.
• Take on more responsibility over time as you demonstrate reliability, ownership and the ability to grasp wider concepts and new technologies.

You’ll be in the office full-time, working to support researchers and software developers who rely on a robust, well-run environment to do their best work.

What you’ll bring

You might be early in your career or already a seasoned Systems Administrator - the key is that you’re organised, hands-on and genuinely passionate about infrastructure.

Essential skills & experience:

• Experience with system administration in a Microsoft Windows/Active Directory environment (home lab, commercial or MSP experience all considered).
• Working knowledge across some of: networking (ideally including Juniper), Hyper-V virtualisation, storage (NAS/iSCSI), SQL and Scripting (eg PowerShell).
• Solid hardware skills - comfortable building, configuring and troubleshooting custom machines and server hardware.
• Strong attention to detail, with a methodical, well-organised approach to planning and documentation.
• Confident communicator in verbal and written English, with the maturity to support a business that operates 24/7 when needed.

Desirable (nice to have, not essential):

• Exposure to HTML/web technologies, some programming experience, experience in highly automated or trading/financial environments.

If you’re diligent, switched on and have an intrinsic drive to deepen your knowledge of computer systems, you’ll be a great fit.

Why apply?

You’ll be joining a non-corporate, ideas-focused environment where bureaucracy is minimal and interesting technical challenges are the norm. The company offers:

• Exposure to the latest technology and software - they like to upgrade and evolve their stack.
• A friendly team with flat hierarchy and real opportunity to grow with your responsibilities over the long term.
• A strong benefits package including gym membership, personal trainer, pension scheme, private health insurance, team outings, daily fruit/snacks and more.
• A genuine focus on work-life balance and healthy living (with the occasional pizza lunch and office cake thrown in). Office-based, permanent, Central London.

They’re open to candidates from junior through to mid-level - if you’ve got the right mindset and a solid technical foundation, they want to hear from you.

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: IT Systems Administrator, Systems Engineer, Infrastructure Engineer, Junior Systems Administrator, Junior Infrastructure Engineer, Windows Systems Administrator, Windows Server Engineer, IT Support Engineer (progressing into infrastructure), 2nd Line Engineer, 3rd Line Engineer, Active Directory, Group Policy, Hyper-V, Juniper, NAS, iSCSI, PowerShell, SQL, Windows Server.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Zebrec are delighted to offer this role as Technical Solutions Architect working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration.

Snapshot of Role, Responsibilities & Skills for the : Technical Solutions Architect

As a leading Technical Recruitment Consultancy Zebrec are delighted to offer this role as Technical Solutions Architect working for our client who is a reputable & leading provider of Consultancy Services of Unified Communications

Role & Responsibilities of the Technical Solutions Architect:

• Provide strategic consultancy for client engagements across a range of technologies

• Technical pre-sales for potential clients

• Author High and Low Level Designs to fulfil customer requirements

• Responsible for project managing end-to-end delivery of all aspects of a project for smaller projects

• Owning technical relationship with customers

• Contribute to product development across existing portfolio and with new and emerging technologies

• Contribute to our marketing through the use of social media and blogs

• Provide technical support for our clients which may include out of hours work from time-to-time

General Experience

• Provide strategic consultancy for UC Skype for Business deployments

• Provide Pre-sales delivery for potential clients

• Ability to scope project deliveries and respond to RFP’s

• Provide Post-sales delivery for clients

• Responsible for end-to-end technical stages of a delivery

• Provide quality assurance and manage architect and engineer deliverables

• Excellent client relationship and communications skills

• Deliver designs for large scale, complex global UC deliveries

• Experience in PBX replacement projects

• MSCE/MCP certification preferred but not essential - experience key

Technical Experience

• Subject Matter Expert in Microsoft Skype for Business/Microsoft Lync (all features)

• Microsoft Teams (Office 365)

• Telephony - Direct Routing/Calling Plans

• Microsoft Skype for Business Online (Office 365)

• Complex Enterprise Voice deployments

• Enterprise Pool and Survivable Branch deployments

• Voice over IP/TDM Telephony

• LAN/WAN/QoS (Networking)

• Firewalls/Proxy servers/Certificates/DNS/SQL Server

• Video Conferencing integration and cloud services

• Active Directory and Windows Server Services

• SBC and Voice Gateway deployment (AudioCodes, Sonus)

• Microsoft Exchange on-prem/online

• PowerShell scripting

Desired Skills

• Experience working within teams

• Ability to manage workload under pressure, within aggressive schedules and with little supervision

• History of successful deliveries in Unified Communications, predominantly in Microsoft Lync/Skype for Business

• Excellent written, oral and communication skill

• Experience in Audio/Visual technologies

If you would be interested in applying for the role of Technical Solutions Architect then please send us a copy of your CV.

Please also view our other live roles on our website. You can also follow us on social media (Facebook, LinkedIn & Twitter) for regular live updates.

We look forward to your application for the role of Technical Solutions Architect.

Regards,

A full and updated specification may be avaiable, please contact us for details.

If you would be interested in applying for the role of Technical Solutions Architect then please send us a copy of your updated CV

We take your data seriously and you can view our privacy policy on our website. By applying for this role, you are acknowledging that you have accepted Zebrecs terms & conditions.

Audio, AV, A-V, A/V, Audio Visual, Audio-Visual, AudioVisual, Autodesk, AMX, AV Design, AutoCAD, AV Integration, Avixa, BMS, CAD, Cisco, Clearone, Crestron, Corporate, CTS, Data, Design, Digital Signage, Digital Video, Exterity, Extron, Harman, HD, HDBaseT, Home Automation, Home Cinema, Infocomm, IoT, IP, Kaleidescape, Lighting, LG, Lighting, LG, Lutron, Microsoft Project, MS Project, NEC, Networks, Networking, PA Systems, Panasonic, Polycom, PM, Prince2, Prince 11, Project Manager, Project Management, QSC, Residential, Revit, Samsung, SD, Sony, Video, VC, Video Conferencing Systems, Visio, Visual, Yamaha

Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function.

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we’ve placed a lot of them ourselves!).

Key Responsibilities:

• Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate
• Contributing to relevant projects and making sure internal offerings are up to task
• Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on

What they’re looking for you to bring to the table:

• Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely
• Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, M365 / Azure Admin
• Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare
• PowerShell scripting skills
• Some basic Networking knowledge
• Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc.
• Ideally but not necessarily any knowledge of IaC offerings and/or Linux

If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

• ICT Support Team Leader
• Surrey
• Up to c£40,000 per year
• 25 days holiday plus bank holidays, Local Government Pension, Life Insurance, Private Medical, etc.

Skills and Experience:

• Strong ICT experience ideally within an educational environment
• Excellent technical knowledge and IT skills, including MS Office 365 and database systems
• Ability to manage projects and lead a team effectively
• Experience with ICT procurement and resource management
• Excellent technical knowledge with Windows server, Windows 11, networking (TCP/IP), DNS, DHCP, Active Directory and Group policy
• Cloud knowledge (AWS or Azure) as well as knowledge of Azure AD
• Full UK driving licence required
• Ability to lead, motivate, coach and mentor team members
• Good knowledge of end user devices, including PCs, laptops, iPads, tablets and mobile phones
• Experienced in prioritising varied and conflicting work demands and able to work under pressure
• Willingness and adaptability in tackling the variety of tasks arising in an educational environment

The Opportunity:

My client based in the Education sector are looking for an IT Support Team Leader on a permanent basis. In this role you will lead and manage ICT support services and service desk performance for schools within the trust. You must be able to line manage, develop, and support the ICT support team, including induction, coaching, and performance management. You will be required to travel between schools within the Trust to provide leadership support when needed so a driving licence is essential.

Applications:

Please contact John here at ISR to talk more about this brand-new opportunity working for a leading educational institution as an IT Support Team Leader based in Surrey?

Infrastructure Engineer required for an exciting permanent opportunity with a leading London Gaming Organisation playing a key part in shaping, securing, and optimizing the core IT infrastructure that underpins a fast-moving, creative, and technology-driven business.

Offering real ownership, visibility across the IT estate, and the opportunity to drive meaningful improvements across infrastructure, networking, and security.

Role responsibilities:

* Support and maintain Windows Server and core infrastructure services

* Manage VMware (ESXi, vCenter) virtual environments

* Support network infrastructure including switches, wireless, and firewalls

* Administer Microsoft 365 (Exchange, OneDrive, SharePoint, Teams)

* Monitor system performance and resolve infrastructure incidents

* Support backup, disaster recovery, patching, and vulnerability management

* Work with security tools such as endpoint protection, PAM, and vulnerability scanning

Ideal person:

* Proven experience as an Infrastructure Engineer in a Windows environment

* Hands-on exposure to virtualisation, networking, and security fundamentals

* Strong troubleshooting and operational support capability

* Comfortable working in a lean team where your work has immediate impact

* Someone who enjoys ownership, responsibility, and improving how things are done

Our client operate onsite working patterns (5 days onsite). For further information please apply