35 years’ experience in operations, spanning areas such as revenue strategy, billing, payments, or process improvement ideally in fast-paced environments like fintech, payments platforms, tech-enabled lending, consumer electronics, or FMCG.Strong analytical and technical skills you’re proficient in Excel or SQL, and comfortable using BI tools like Looker, Tableau, or similar to extract insights and drive decisions.
Degree-level education in a STEM or analytical field ( e.g., Engineering, Maths, Economics, Data Science, or similar).
Experience managing vendor relationships holding partners accountable to SLAs, navigating technical constraints, and finding pragmatic workarounds for financial services systems
Experience building business cases you can quantify problems, model scenarios, and present compelling recommendations that secure stakeholder buy-in.
Understanding of payment systems, collections processes, or billing operations including regulatory requirements and direct debit management
Proven ability to manage complexity whether coordinating across multiple partners, navigating cross-functional priorities, or balancing competing operational demands.
Commercial acumen you understand the P&L impact of operational decisions and can optimise for cost, efficiency, and customer experience simultaneously.
A self-starter with strong ownership you identify problems before they escalate, run with ambiguity, and iterate quickly, balancing firefighting with strategic improvements.
Excellent stakeholder management you collaborate effectively across teams and influence at all levels, from operational partners to senior leadership .
Alignment with Raylo’s mission you care about circularity, sustainability, and building a better way to access technology.