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ITIL Jobs in Manchester
Overview
Discover top ITIL jobs in Manchester with Haystack – your go-to IT job board for certified ITIL professionals. Find the latest ITIL roles in Manchester’s thriving tech scene and advance your IT service management career today. Start your job search now!
Aws Devops Engineer
83zero Ltd
Manchester
Hybrid
Mid - Senior
£65,000 - £70,000
RECENTLY POSTED
+1

AWS DevOps Engineer - Manchester Salary: £65,000 - £70,000 pa (depending on experience) plus benefits, perks and healthcare options Location: Hybrid / 2 x days per week - Travel to Manchester Job Type: Permanent Security Clearance: This role is exclusively open to UK sole nationals ONLY who either hold or are eligible for Security Clearance (SC). We are on the lookout for a talented and motivated Cloud DevOps Engineers to join a dynamic Cloud Pod. The client works in focused, agile teams called Pods - groups of technical professionals who come together to build and maintain cloud platforms. If you enjoy working in a team-oriented environment and are passionate about continuous learning, we’d love to hear from you. Your Role: Design, build, and maintain cloud platforms with a focus on reusability, standardisation, and infrastructure-as-code practices. Work in agile, outcome-focused teams that align closely with client goals. Grow your expertise through training, certifications, and hands-on experience. Contribute to the evolution of Capgemini’s cloud offerings through shared learning and innovation. Your skills and experience Hands-on experience with AWS services, Terraform, Ansible, Kubernetes (EKS), GitLab, and CI/CD pipelines for enterprise cloud deployments using code-based approaches. Skilled in day-to-day operations including monitoring, patching, upgrading, Landing Zone Accelerator (LZA), and security management. Strong foundation in infrastructure and networking principles, complemented by experience working in agile teams and familiarity with ITIL frameworks for end-to-end service delivery. Knowledge of AWS Landing Zone Accelerator components such as Service Control Policies (SCP), YAML, CloudFormation, and Identity Manager. Exposure to AWS Outposts and hybrid cloud environments, ensuring seamless integration and scalability. Ability to lead or contribute to technical discussions across architecture and engineering teams, driving best practices and innovative solutions. Security Clearance Requirements: You must be eligible for Security Check (SC) clearance. Applicants must have resided continuously in the UK for the past 5 years. If you’re ready to take the next step in your career and thrive in a fast-paced, innovative environment, we want to hear from you

Silverfort SME
Square One Resources
Manchester
Hybrid
Mid - Senior
£500/day - £640/day
RECENTLY POSTED

Job Title: Silverfort SME
Location: Manchester (3 x per week on site)
Salary/Rate: Up to £640 per day
Start Date: Jan/Feb 2026
Job Type: 8-month contract

Company Introduction
We are currently recruiting for a Silverfort SME with a strong understanding of Access Management and IAM fundamentals for an exciting contract at our global client in the financial services industry.

Job Responsibilities/Objectives:
Responsible for owning, operating and continuously enhancing Silverfort as a service on behalf of our client, providing a unified identity platform. The SME will be the primary authority on SilverFort architecture, policy design and integration with other services, including escalated support, project enhancements and vendor liaison.

Experience required:

* Strong understanding of Access Management and IAM fundamentals, including PAM fundamentals and MFA.

* Deep understanding of SilverFort architecture, agentless MFA and its policies.

* Strong knowledge of Active Directory and its protocols is essential: LDAP, Kerberos, NTLM and including RADIUS.

* Sufficient understanding of Network protocols, Firewalls, proxies is essential.

* Strong troubleshooting and problem-solving capability and liaison with support teams and stakeholders essential.

* Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset.

Desirables:

  • Experience or understanding of Azure and Entra ID.
  • EDR and XDR tooling knowledge.
  • Experience in creating technical and non-technical guides and artefacts for stakeholders.
  • Experience in Scripting (eg PowerShell) and understanding of APIs.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Senior Service Delivery Manager - Manchester
Adecco
Manchester
In office
Senior
£90,000 - £100,000
RECENTLY POSTED

£90-100k + Benefits

As a Service Delivery Manager, you’ll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You’ll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is an exciting opportunity to work with a global delivery account in a first-generation outsourcing environment, enabling transformational change and the rollout of best practices.

Duties

  • Build and maintain strong relationships with clients, acting as a trusted point of contact for service delivery and escalation.
  • Implement and manage a service governance plan, ensuring service level agreements (SLAs) are met and continuously improved.
  • Collaborate with internal teams to monitor service status, resolve issues, and deliver high-quality outcomes.
  • Oversee financial performance, including forecasting, invoicing, and cost management, ensuring accuracy and transparency.
  • Represent delivery in client discussions, ensuring contractual obligations and service expectations are met.

Skills/Experience

  • Experience in service delivery with a focus on client satisfaction and cost efficiency.
  • Demonstrated ability to manage complex customer interactions with confidence, and maintain strong, trust-based relationships with challenging clients.
  • A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams.
  • A good understanding of ITIL (V3/V4) processes and service management best practices.
  • Awareness of cloud and end-user services, and how they contribute to operational success.
  • A proactive, solutions-oriented approach to managing challenges and driving improvements.
Service Delivery Manager x2 - Manchester
Adecco
Manchester
Hybrid
Mid - Senior
£70,000 - £78,000
RECENTLY POSTED

Service Delivery Manager - Manchester

£70,000 - £78,000 + Benefits

A Leading Consultancy is seeking x2 Service Delivery Managers for their Manchester office, with hybrid working (2-3 days a week). Due to the nature of the role this position will require the successful candidate to undergo SC clearance and be a Sole UK National.

As a Service Delivery Manager, you’ll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You’ll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is an exciting opportunity to work with a global delivery account in a first-generation outsourcing environment, enabling transformational change and the rollout of best practices.

Your role

  • Build and maintain strong relationships with clients, acting as a trusted point of contact for service delivery and escalation.
  • Implement and manage a service governance plan, ensuring service level agreements (SLAs) are met and continuously improved.
  • Collaborate with internal teams to monitor service status, resolve issues, and deliver high-quality outcomes.
  • Oversee financial performance, including forecasting, invoicing, and cost management, ensuring accuracy and transparency.
  • Represent delivery in client discussions, ensuring contractual obligations and service expectations are met.

Your skills and experience

  • Experience in service delivery with a focus on client satisfaction and cost efficiency.
  • A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams.
  • A good understanding of ITIL (V3/V4) processes and service management best practices.
  • Awareness of cloud and end-user services, and how they contribute to operational success.
  • A proactive, solutions-oriented approach to managing challenges and driving improvements.
Asset Manager, Hybrid working (3 days on site)
Sanderson Recruitment Plc
Manchester
In office
Mid - Senior
Private salary
RECENTLY POSTED

Our client, an industry leading and national business, is looking to hire an experienced Asset Manager to build a new Asset Management practice.

This is a pivotal role within our clients security programme.

The successful candidate will ensure strong alignment between Asset Management and Configuration Management, driving accurate asset visibility, life cycle control, compliance, and data integrity across the technology estate.

Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source.
Hybrid working - 3 days per week on site in Manchester.

General responsibilities: -

  • Define and establish an Asset Management strategy incl. policies and operating model
  • Embed governance supporting CIS Controls
  • Design and implement end to end asset life cycle processes
  • Align Asset Management with CMDB data models and tooling
  • Build reporting, controls, and audit readiness frameworks

Skills & experience required: -

  • Proven experience building or transforming an IT Asset Management (ITAM) capability
  • Strong knowledge of ITIL and Service Management practices
  • Experience working with CMDB platforms.
  • Understanding of CIS Controls and security governance
  • Ability to operate strategically while remaining hands-on in a build environment

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Customer Support Engineer - WAMS
Stackstudio Digital Ltd.
Multiple locations
Remote or hybrid
Mid - Senior
£500/day - £550/day
RECENTLY POSTED

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions
Detailed JD

  • WAMS, Power Systems, EMS, DMS, SCADA, eterra
  • Bachelor’s degree in Electrical Engineering, Computer Science, or related field.
  • Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology.
  • Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar).
  • Experience in Linux/Windows server environments, networking, and databases (Oracle/SQL).
  • Familiarity with real-time protocols (IEEE C37.118, ICCP/TASE.2, DNP3, IEC 61850).
  • Strong problem-solving, analytical, and debugging skills.
  • Excellent communication skills to interact with global customers and collaborate with cross-functional teams
  • Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure.
  • Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality.
  • Monitor real-time data flows and ensure integrity of phasor measurement unit (PMU) data across the grid.
  • Support incident, problem, and change management processes in line with SLAs.
  • Conduct root cause analysis (RCA) for critical issues and implement corrective actions.
  • Assist customers with system upgrades, patches, and hotfixes deployment.
  • Document technical solutions, prepare knowledge articles, and share best practices.
  • Collaborate with product engineering and R&D teams for complex escalations.
  • Provide customer training, workshops, and technical guidance to improve user adoption.
  • Drive continuous service improvements to enhance reliability and reduce recurring incidents
  • Ensure adherence to ITIL processes for incident, problem, and change management
Site Reliability Engineer Trainer / Coach
CBSbutler Holdings Limited
North West England
Hybrid
Senior - Leader
Private salary
RECENTLY POSTED

We are hiring for an experienced Site Reliability Engineering (SRE) Subject Matter Expert / Coach to play a key role in shaping and scaling SRE capability across my client’s business. This is a 3+ month Contract based in Cheshire on a hybrid basis - 3 days per week in the office.

The SRE Expert / Coach will lead the design, development, and delivery of advanced SRE training programmes and technical bootcamps, supporting the adoption of SRE principles across engineering, operations, and product teams.

Responsibilities include:

  • Design and deliver progressive, hands-on SRE training and bootcamps (foundation to
    advanced).
  • Facilitate in-person and virtual bootcamps, workshops, and awareness sessions.
  • Provide embedded coaching to support SRE transformation initiatives.
  • Tailor content for multiple platforms and environments (AWS, Azure, GCP, Private Cloud).
  • Conduct capability assessments and design targeted learning pathways.
  • Mentor SREs and engineering teams on reliability engineering, automation, and incident
    management.
  • Guide teams in defining and implementing SLOs, SLIs, and error budgets.
  • Promote best practices in observability, monitoring and incident response.
  • Create and curate e-learning content, assessments, and certification pathways.

Skills and Experience required:

  • Proven experience as an SRE, SRE Coach, or Reliability Engineering specialist in large-
    scale environments.
  • Strong cloud expertise across AWS, Azure, and/or GCP.
  • Hands-on experience with automation and IaC (Terraform, Ansible, CloudFormation) and CI/CD
    pipelines.
  • Deep understanding of incident management, RCA, and reliability engineering.
  • Demonstrated experience designing and delivering technical training or bootcamps.
  • Familiarity with Google SRE, DevOps, and ITIL frameworks.

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Vulnerability Engineer
HAYS
Manchester
Hybrid
Mid - Senior
£600/day
RECENTLY POSTED

Vulnerability Engineer - Nessus

Manchester - Hybrid

Contract - £600 - £640 per day

Our client is seeking an experienced Vulnerability Engineer who will join the security team of a major organisation, who understands Tenable and its various components. Whilst having experience with implementing the Tenable solution key, this job also requires full-time hands-on administration of the Tenable system as well as managing the vulnerability management aspect of the tool.

Primary Responsibilities:

  • Installing and Configuring Nessus, Nessus Manager, Nessus Agents, Log Correlation Engine, Nessus Network Monitor, and Security Centre on both Linux/Unix and Windows-based environments
  • Responsible for installing and configuring Nessus Agents
  • Integrating Tenable products with LDAP, Active Directory, and CyberArk.
  • Responsible for the creation of tenable Organisations, Repositories, and Scan Zones.
  • Responsible for local and LDAP-based user management.
  • Responsible for configuring Tenable plugins/feeds and adding audit files
  • Responsible for configuring Nessus Manager scan pulls to Security Centre.

Technical Skills & Competencies:

  • 5+ years of experience in the vulnerability management domain and experience of working with web Proxy Teams and working on vulnerability assessment operational issues
  • Experience in the design and implementation of enterprise-wide security controls to secure systems, applications, networks, or infrastructure services.
  • Hands-on experience with security tools and devices such as network firewalls, web proxies, intrusion prevention systems, vulnerability scanners, and penetration testing tools.
  • Demonstrated understanding of TCP/IP networking concepts and DNS.
  • 3+ years of related Identity Management tools engineering experience, including installing, configuring and troubleshooting experience with one or more of these tools:

Desirable:

  • Previous experience in the financial sector.
  • Working experience of Security tool sets, e.g. Firewall Assurance, Cloud Access Security Broker (CASB), Cloud Security Posture Management (CSPM)
  • Experience with ITIL processes
  • Working knowledge of ServiceNow and/or Remedy Ticket Management Systems.
  • Security+ Certification, MCSE, MCSA, CISSP, or better

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Help Desk Analyst
Factory International
Manchester
In office
Junior - Mid
£26,000
RECENTLY POSTED

Reports to : IT ManagerSalary: £27,976.00 per annumContract :PermanentLocation : ManchesterHours :40 hours per week (this is 8 working hours + one-hour unpaid lunch break eg 9am-6pm, 12- 9pm)Closing Date :25 Feb 2026CONTEXT
At Factory International we want to bring together a talented team of people, were looking for motivated and passionate people from all backgrounds and skillsets to join our diverse and supportive talent. Reaching out into every corner of Manchester and harnessing the talent and energy that is found across the city and beyond.
You dont need to have worked in the arts before, were looking for people who are good communicators, enthusiastic, and want to be part of something new.
At Factory International various pastoral support routes are in place including additional support for those with caring responsibilities and access to external professional support services with a focus on wellbeing. Flexible working, including part time and job-share options will be considered for all suitable roles.
JOB SUMMARY

Provide first and second-line helpdesk and technical support to all FI user groups, ensuring devices, accounts, and core services are available, secure, and compliant. The role blends day today helpdesk service responsibilities, with administration tasks and with basic (foundational) cyber security tasks proactively improving Microsoft Secure Score, maintaining endpoint protection, and keeping devices patched in line with policy. All role activities and standards will align with our IT Policies (including End User Device Security) and Patching Policy.

RESPONSIBILITIES;

Help desk support

  • Deliver first- and second-line support via the helpdesk, walk-ups, and remote assistance; triage, resolve, and escalate incidents and requests within agreed SLAs. Ensuring all calls are logged and tracked via the helpdesk system
  • Ensuring all end user devices (hardware and software) run to the highest standards and quality of service (performance), and with minimal disruption or downtime. This would include provision and maintenance of user accounts, groups, licenses, and devices (join, enroll, retire), following joiner/mover/leaver processes and data protection requirements. Following and delivering the new starters and leavers processes
  • Provide general Venue IT support including set up of rooms and events with IT/AV basics (network connectivity, peripherals), coordinating with Facilities/Production where needed. Providing support for network printing services.
  • Assess needs for staff with accessibility requirements and provide solutions

Cyber Security

  • Complete relevant cyber security actions and checklists as aligned with our organisational policies. Including Microsoft Secure Score actions, cyber essential plus accreditation, Endpoint protection (EDR/AV), applying antivirus/EDR policies, maintain device compliance policies (encryption, firewall, OS version), support vulnerability remediation,
  • On a weekly basis, monitor Secure Score in Microsoft 365 Defender; recommend and implement and track low/medium complexity improvements, raising change requests for higher risk items to senior engineers. On a monthly basis, produce simple Secure Score snapshots and action trackers.
  • Ensure end user communication is clear and inclusive when security controls change (e.g., MFA rollouts), referencing the organisations IT policy and awareness principles
  • Undertake device patching & update management applying the organisations patching schedule and windows for Windows/macOS, browsers, and key applications, achieving agreed compliance levels across laptops/desktops. Use Intune/Windows Update for Business (and any approved tools) to deploy updates; verify success/fail, re try, and report on compliance. Report monthly compliance metrics and exceptions in line with the IT Patching Policy

Asset & configuration management

  • Keep accurate records: device inventory (Helpdesk system, Intune), ownership, lifecycle state, warranty, and configuration profiles. Manage peripherals and secure disposal of IT equipment in line with policy

Training, awareness & continuous systems usage improvement

  • Represent the IT department at all levels of the organisation and promote the use of IT and good practice. Keeping clear, accessible documentation and knowledge articles for repeat issues and how to guides. Contributing to IT knowledge base articles and short training sessions; championing inclusive, plain English guidance
  • Work collaboratively and communicate effectively with management, stakeholders and all users (including inducting new starters), providing them with pragmatic guidance, support, and solutions for their IT needs and issues. Working with relevant departments to ensure that they get the most from their existing systems. This includes providing friendly coaching on usage of IT, including secure usage and promoting cyber security and data protection risk awareness
  • Keep up to date with the latest emerging trends and innovations in IT

Governance & compliance

  • Follow data protection, acceptable use, remote access, password, mobile device, and incident response policies; record actions and evidence for audits

General

  • Actively engaging with the organisations vision and policies regarding equality, representation and inclusion, artistic ambition, participation and engagement, health and safety, sustainability, reporting evaluation and monitoring
  • Training and talent development is central to the way that Factory International work. All job roles are expected to contribute to our training and development activity, contributing time to supporting our training programmes on site and occasionally off site
  • Any other duties that are commensurate with the post

PERSON SPECIFICATION

ESSENTIAL

  • Customer helpdesk support Proven ability to resolve common end user issues across Windows/macOS, Microsoft 365, Dropbox, and networking basics, with clear, empathetic communication
  • Securityhygiene Practical experience applying MFA, hardening mail & collaboration tools, and keeping endpoints protected and compliant
  • Patch & update discipline Hands on with Intune/WUfB (or similar), monitoring compliance and remediating failed updates
  • Documentation & teamwork Writes concise instructions and works effectively with IT collogues and non technical teams
  • Good verbal and written communication skills- comfortable engaging with all staff types
  • Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

DESIRABLE

  • Experience in a range of systems and softwares including; Microsoft Intune (device enrolment, compliance, update rings), Microsoft Entra ID (identity), Microsoft Defender suite (Endpoint, Email & Collaboration) ,Basic scripting/automation (PowerShell) for routine tasks. ITIL aligned service management and change control
  • Experience of Telephone systems
  • Event/venue support experience
  • Experience with SharePoint, Microsoft apps
  • Understanding of and experience working with AI technologies
  • Enthusiasm for training, mentoring and support of emerging talent
  • Qualification or recertification in CompTIA A+ / Network+ / Security+, or MicrosoftFundamentals (SC 900/MS 900), or equivalent practical experience

STAFF BENEFITS

  • Annual leave entitlement is 25 days a year plus public holidays (pro rata dependent on hours of work)
  • Pension: Auto enrollment begins three months after start date and payments are matched for the first 5% of employees contribution
  • Factory International offers a travel loan scheme and cycle to work scheme via salary sacrifice
  • All employees have access to an Employee Assistance programme operated by Medicash -
  • Medicash Health Plan: auto enrolment begins after three months service for all eligible employees
  • We are committed to supporting employees with their personal development, regularly offering organisation-wide training such as Carbon Literacy, BSL or Mental Health First Aid, along with department specific and individual training opportunities
  • Factory International have a Staff Development Fund - £200pa accessible to eligible employees who have passed their probation - for tickets, events, training, or development opportunities

When applying please do not rely solely on ChatGPT/AI software for your answers as it may not fully reflect your skills and experience and how they align with this role and we may decide to discount your answer if we believe it is solely generated by AI.

ServiceNow Advisory Lead
83zero Ltd
Manchester
Hybrid
Senior
£110,000 - £130,000
RECENTLY POSTED

ServiceNow Advisory Consultant

UK Hybrid SC Clearance Required

Join a growing advisory practice helping organisations unlock the full value of ServiceNow.

As a ServiceNow Advisory Consultant, you’ll work with senior stakeholders to shape and deliver complex ServiceNow-led transformation programmes. This is a strategic role for someone who enjoys operating at both executive and technical levels-defining vision, guiding delivery, and ensuring ServiceNow platforms are aligned to real business outcomes.

You’ll play a key part in helping organisations modernise their operations, improve service performance, and create scalable, future-ready platforms. Working across multiple clients and sectors, you’ll bring clarity to complexity and help turn ambitious goals into practical, deliverable solutions.

What you’ll do

  • Partner with senior leaders, including C-suite, to advise on ServiceNow strategy and enterprise transformation
  • Lead the design and delivery of complex ServiceNow solutions across multiple modules and environments
  • Translate business challenges into clear, scalable ServiceNow architectures and roadmaps
  • Build trusted, long-term relationships with clients and collaborate closely with internal teams
  • Contribute to propositions, bids, and thought leadership that support the growth of the advisory practice
  • Support knowledge sharing, mentoring, and continuous improvement across the team

What you’ll bring

  • Deep experience across ServiceNow, including architecture, development, administration, and integrations
  • A strong track record delivering end-to-end ServiceNow programmes in a consulting environment
  • The ability to engage confidently with senior stakeholders and influence decision-making
  • ServiceNow Certified System Administrator (CSA) certification; implementation certifications preferred
  • ITIL Foundation and a solid understanding of SaaS and on-premise architectures
  • A collaborative mindset, strong communication skills, and a focus on inclusive ways of working

Reward & package

  • Base salary up to 130,000 (dependent on experience)
  • 12% annual bonus
  • Total reward package up to 149,000, plus a comprehensive benefits offering

What you can expect

  • A hybrid working model combining home working, offices, and client sites
  • The opportunity to work on high-profile, complex transformation programmes
  • An inclusive, values-led culture with a strong focus on wellbeing, learning, and career development

Security Check (SC) clearance is required. To be eligible, you must have resided continuously in the UK for the past five years and meet relevant security requirements.

D365FO & CE Support Analyst//MANCHESTER
Akkodis
Manchester
Hybrid
Mid
£50,000 - £60,000
RECENTLY POSTED
+1

Are you a proactive and technically minded Dynamics 365 specialist looking for your next challenge? I am looking for a D365 Technical Support Analyst to play a key role in supporting, maintaining, and improving Microsoft Dynamics 365 applications across Finance & Operations, Customer Engagement, SCM, and Commerce.

What You’ll Be Doing

  • Providing 1st and 2nd line support across D365 F&O, CE, SCM, Commerce and integrated systems (POS, Adyen, Magento, Formpipe, EDI, printing solutions).
  • Troubleshooting and resolving application issues while minimising business disruption.
  • Monitoring system performance, including batch jobs and integrations.
  • Managing support tickets within agreed SLA timeframes (some occasional out-of-hours work).
  • Supporting upgrades, testing cycles, and deployments from test to live environments.
  • Acting as a bridge between technical teams and business users - translating needs and building strong working relationships.
  • Creating high-quality documentation and delivering training to super users.
  • Contributing to continuous improvement, knowledge sharing and D365 enhancements.

What You’ll Bring

Essential

  • 2+ years’ experience with Dynamics AX or D365 Finance & Operations.
  • Background supporting business applications (ideally retail or manufacturing).
  • Hands-on experience with POS hardware/software.
  • Strong problem-solving skills and experience with ERP, Windows OS, and APIs/web services.
  • Ability to manage competing priorities in a structured support environment.
  • Exposure to D365 modules (Finance, Warehouse & Operations, CE, Commerce).

ABSOLUTE KEY FOR THE ROLE IS:

  • D365 Finance and operations
  • CE guru
  • Good in depth knowledge of supporting D365 in a manufacturing environment

Desirable

  • Technical understanding of SQL, SSRS, Logic Apps, Azure services & BI.
  • Experience with Power Apps, Power Automate, JavaScript or C#.
  • Familiarity with configuring workflows, UI, and system fields.
  • ITIL experience or certification.
  • Experience working with integrated systems and complex environments

Location & Working Pattern

Manchester-based

On-site initially, with the potential to move to a hybrid model after probation (3 days on - site)

Please get in touch ASAP if you are interested see below) )

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Cloud DevOps
83zero Limited
Salford
Hybrid
Junior - Mid
£75,000
+2

We are on the lookout for a talented and motivated Cloud DevOps Engineers to join a dynamic Cloud Pod. The client works in focused, agile teams called Pods - groups of technical professionals who come together to build and maintain cloud platforms.

Cloud DevOps Engineer

Salary: £65,000 - £75,000 pa (depending on experience) plus benefits, perks and healthcare options

Location: Hybrid / 2 x days per week - Travel to Manchester

Job Type: Permanent

Security Clearance: This role is exclusively open to UK sole nationals ONLY who either hold or are eligible for Security Clearance (SC).

We are on the lookout for a talented and motivated Cloud DevOps Engineers to join a dynamic Cloud Pod. The client works in focused, agile teams called Pods - groups of technical professionals who come together to build and maintain cloud platforms. If you enjoy working in a team-oriented environment and are passionate about continuous learning, we’d love to hear from you.

Your Role:

  • Build and maintain cloud platforms with a high degree of focus on technical reuse, standardisation and blueprints; think code first rather than ‘ClickOps’
  • Embrace modern ways of working and feel part of our customer’s outcomes as we group around activities in agile type sprints.
  • Continue to strengthen and bolster your existing capabilities in platform engineering through a mix of professional training, certifications, and experiences.

Your skills and experience

  • Experience working with cloud platforms such as AWS and Azure.
  • Familiarity with scripting and resource monitoring using tools like YAML, PowerShell, JSON, or Python, with a focus on automation and reducing manual tasks.
  • Exposure to infrastructure-as-code tools such as CloudFormation, ARM templates, Terraform, or Bicep.
  • Understanding of DevOps practices and tools, including GitHub, Azure DevOps (Boards, Pipelines, Artifacts), and observability tools like Splunk.
  • Experience contributing to end-to-end delivery using ITIL frameworks, with a focus on collaboration and continuous improvement.

Security Clearance Requirements:

  • You must be eligible for Security Check (SC) clearance.
  • Applicants must have resided continuously in the UK for the past 5 years.

If you’re ready to take the next step in your career and thrive in a fast-paced, innovative environment, we want to hear from you!

Please send your CV in application

Technical Operations Director
Nextech Group Limited
Manchester
In office
Leader
£80,000

Role: Technical Operations Director
Salary: £80,000
Location: Manchester
Sector: IT Managed Services

Overview

We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients.

Key Responsibilities

* Operational Leadership & Continuous Improvement
* Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas.
* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards.
* Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance.

Technical Standards & Governance

* Define, document, and maintain robust technical standards across all service lines.
* Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements.
* Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities.
* Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption.

Service Delivery & Client Engagement
* Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development.
* Participate in customer checkpoints to ensure service performance aligns with client expectations.
* Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance.
* Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations.

Collaboration & Cross-Functional Support
* Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements.
* Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows.
* Partner with HR and leadership on recruitment of senior technical roles.
* Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth.

Essential Skills & Experience

* Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation.
* Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security.
* Expert understanding of MSP toolsets including Datto RMM and Autotask PSA.
* Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks.
* Excellent communication, stakeholder management, and cross-functional leadership skills.
* Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks.

Desirable

Formal qualifications in IT service management, quality assurance, or related disciplines.
Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education).
Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

Application Manager (SAP)
DS SMITH PACKAGING LIMITED
Salford
Hybrid
Mid - Senior
Private salary

Job Type: Hybrid

TMS (Total Marketing Support) are a subsidiary company of DS Smith. TMS provide Point of Sale Marketing solutions for leading brands as well as specialised packaging solutions.

We are looking for an experienced SAP Application Manager to play a critical role in supporting and optimising our SAP landscape across the business.

Working closely with business stakeholders and the wider technology team, you will provide day-to-day SAP support, lead continuous improvement initiatives, and ensure our SAP processes are efficient, compliant, and fit for the future.
This is a hands-on role where you will act as the functional expert across SAP Financials, Materials Management (MM), and Sales & Distribution (SD), while also supporting EDI integrations that enable seamless data exchange with our external partners.

Key Responsibilities

  • Provide functional support and configuration expertise across SAP Financials, MM, and SD modules
  • Act as the first point of contact for SAP-related issues, ensuring timely resolution and minimal business disruption
  • Support and troubleshoot EDI processes, including partner setup, message types, and error resolution
  • Identify and implement opportunities to streamline SAP processes and improve data quality
  • Deliver training, guidance, and support to end users to maximise SAP adoption and value
  • Maintain accurate and up-to-date documentation for SAP configurations, processes, and procedures
  • Support SAP enhancements, upgrades, and change control activities
  • Work closely with internal teams and external vendors on SAP projects and integrations
  • Ensure SAP processes comply with internal controls, governance, and audit standards

What Were Looking For

  • Proven experience (3+ years) supporting SAP Financials, MM, and SD modules
  • Hands-on experience with EDI processes and tools
  • Experience supporting SAP within a manufacturing, logistics, or supply chain environment
  • Understanding of SAP integrations and data governance principles
  • Familiarity with ITIL practices and service management frameworks
  • Degree in Information Systems, Business, or a related field
  • SAP certification(s) in relevant modules desirable but not essential
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Detail-focused, with a strong emphasis on data accuracy and process compliance

What we can offer you:

  • Competitive salary
  • Qualifying Sick Pay scheme
  • Pension scheme & Life insurance
  • Share Save scheme
  • Income Protection
  • 25 days holiday plus Bank Holidays
  • Employee Assistance Programme
  • Virtual GP, Occupational Health & free Flu vaccine
  • Cycle to Work and shopping discounts
Delivery Manager
Experis
Manchester
Hybrid
Mid - Senior
Private salary

Role Title: Delivery Manager

Duration: contract to run until 30/07/2026

Location: Manchester, Hybrid 3 days per week onsite

Rate: up to 625 p/d Umbrella inside IR35

Role purpose / summary

The Delivery Manager / Senior Business Analyst is responsible for coordinating day to day delivery of project objectives, translating programme requirements into structured, prioritised and executable plans. The role ensures effective interlock between CIO application teams, delivery teams, and Business Unit CISOs.

Key Accountabilities

  • Coordination of project delivery activities across multiple concurrent program objectives.
  • Primary operational interface between CIO application owners, delivery teams, and CISO stakeholders.
  • Translation of program objectives into clear delivery plans, requirements, and engagement artefacts.
  • Management of dependencies, risks, issues, and actions across the remediation portfolio.
  • Tracking progress and preparation of status inputs for reporting and governance forums.
  • Support prioritisation decisions to minimise disruption to CIO teams.

Skills & Experience

  • Strong background in delivery management, senior business analysis, or programme execution
  • Experience supporting remediation, regulatory, or large scale transformation programmes.
  • Managing stakeholder communications and Project / programme reporting
  • Structured analytical approach with strong problem solving capability.
  • Ability to work confidently across technical, security, and business stakeholders.
  • Excellent stakeholder engagement and communication skills in English, both written and verbal.

Recommended Certifications

  • PRINCE2 Practitioner, PMP or AgilePM
  • CISSP , CISM or equivalent cyber security leadership certification (desirable)
  • IIBA CBAP or CCBA (desirable)
  • ITIL 4 Foundation (desirable)

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

CGEMJP Infrastructure Architect - Silverfort SME
CBSbutler Holdings Limited trading as CBSbutler
Knutsford
Hybrid
Mid - Senior
£617/day

Job title: Infrastructure Architect - Silverfort SME

Location: Knutsford (Cheshire)/Hybrid (3days per week on site

Duration: 6 months+

Rate : 617 per day inside ir35

Role Description:

We are seeking a SilverFort Subject Matter Expert to own, operate and continuously enhance SilverFort as a core Barclays service, delivering a unified identity and access management platform across the organisation. This role will act as the primary technical authority for SilverFort, responsible for its architecture, policy design, integration with wider identity, security and infrastructure services, and overall service maturity.

Responsibilities:

  • Responsible for owning, operating and continuously enhancing SilverFort as a Barclays service, providing a unified identity platform.
  • The SME will be the primary authority on SilverFort architecture, policy design and integration with other services, including escalated support and project enhancements and vendor liaison.

Skills Required:

  • Strong understanding of Access Management and IAM fundamentals, including PAM fundamentals and MFA.
  • Deep understanding of SilverFort architecture, agentless MFA and its policies.
  • Strong knowledge of Active Directory and its protocols is essential: LDAP, Kerberos, NTLM and including RADIUS.
  • Sufficient understanding of Network protocols, firewalls, proxies is essential.
  • Experience or understanding of Azure and Entra ID desirable.
  • EDR and XDR tooling knowledge experience is desirable.
  • Strong troubleshooting and problem-solving capability and liaison with support teams and stakeholders essential.
  • Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset.
  • Experience in creating technical and non-technical guides and artefacts for stakeholders is desirable.
  • Experience in scripting (e.g. PowerShell) and understanding of APIs is desirable

If you are interested in this role or wish to apply, please feel free to submit your CV.

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Manchester offers a wide range of ITIL jobs including IT Service Manager, ITIL Consultant, Service Desk Analyst, Change Manager, and Problem Manager roles across various industries such as finance, healthcare, and technology.Most ITIL job listings in Manchester prefer candidates with ITIL Foundation certification, and many roles, especially senior positions, require Intermediate or Expert level certifications depending on the job responsibilities.Salaries for ITIL roles in Manchester vary based on experience and position but typically range from £30,000 to £60,000 annually, with senior management roles commanding higher compensation.Yes, many employers in Manchester are offering remote or flexible working options for ITIL roles to accommodate different working preferences and improve work-life balance.You can search for ITIL job openings on the Haystack job board by filtering for location 'Manchester' and ITIL-related positions. Once you find a suitable job, follow the application instructions to submit your CV and cover letter directly through our platform.
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