Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The Finance Business Analyst (BA) provides business analysis within the Finance Product team, supporting a portfolio of projects and change initiatives.
We are seeking a finance-focused BA with experience of working on finance transformation or finance change. You will bring a solid business analysis toolkit, a disciplined approach to delivery and strong interpersonal skills. It would be advantageous to have knowledge of our products (insurance, protection, annuities, bonds and home finance) and the business disciplines we support (such as actuarial, compliance and risk).
Key Accountabilities
- Support demand evaluation, helping to identify and articulate risks associated with new requests and suggesting potential mitigation options.
- Analyse the impacts and feasibility of proposed solutions, providing clear options and recommendations to support decision-making.
- Identify improvement or risk mitigation opportunities and highlight these to the relevant business stakeholders for consideration and prioritisation.
- Elicit, analyse and synthesise stakeholder perspectives, working with the Delivery team and change sponsors to resolve conflicting views in line with project and wider corporate objectives.
- Produce clear, well-structured business analysis artefacts, ranging from high-level scope and data/process models through to detailed business and functional requirements.
- Act as a positive representative for change in all stakeholder interactions, helping to build understanding and engagement.
- Plan and manage your own analysis work: clarifying the need, agreeing an appropriate approach, estimating effort and identifying your own requirements (e.g. tools, information, subject matter expertise).
- Provide transparency on progress, maintaining an appropriate view of your own milestones and managing stakeholder expectations.
- Support the production and maintenance of traceability from business need through to benefit realisation, covering both IT and business activities. Escalate any gaps or inconsistencies you identify.
- Use traceability and impact analysis to assess change requests on in-flight initiatives.
- Participate in, and where appropriate contribute to, Post Implementation Reviews / retrospectives, documenting outcomes to local standards and ensuring actions have clear ownership.
- Keep the customer (or solution consumer) front of mind and support feedback loops that enable continual improvement.
Desired Knowledge / Experience / Skills
Essential:
- Experience of finance transformation or finance change, ideally within a LifeCo or similar financial services environment.
- Experience of providing BA support to business change programmes in finance functions (e.g. financial reporting, controllership, FP&A, or related areas).
- A good understanding of financial and reporting processes and systems.
- A broad understanding of LifeCo reporting requirements, e.g. IFRS and Solvency II (or similar regulatory/reporting frameworks).
- Ability to work effectively with finance stakeholders and to help them structure and articulate their requirements for change.
- Experience of tracking delivery activities and supporting stakeholders to resolve issues so that outcomes are delivered on time.
- Experience of working with Data Warehousing or Lakehouse solutions, ideally including Databricks.
- Knowledge of data visualisation concepts and tools.
Desirable:
- Experience of working with actuarial teams and an understanding of actuarial, valuation and reporting processes.
- Experience of working in product teams using Agile frameworks.
- Familiarity with tools such as JIRA and Confluence.
- BCS International Diploma in Business Analysis, BCS Advanced International Diploma in Business Analysis, or IIBA CBAP (or working towards).
- SAP General Ledger knowledge.
- SAP Analytics Cloud knowledge.
- Understanding of investment operations.
- Knowledge or experience of implementing automation tools.
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
