Our OEM Client based in Solihull, is searching for a Maintenance Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 1st April 2027.

Umbrella Pay Rate: £32.42 per hour.

Duties:

Responsible for developing maintenance programs and plans for preventive and corrective maintenance. Manages the work order and maintenance tracking systems. Responsible for establishing survey and inspection programs. Maximizes the utilization of maintenance resources, responsible for spare parts strategy. Ensures warranty issues are resolved. Participates in the preparation of the maintenance budget, providing cost estimates for the projects, monitors costs against budget. Supports turnaround activities; assists in development of critical path plans and budgets. Provides information for weekly and monthly reporting requirements. Ongoing communication with operations management and procurement staff. Responsibilities typically include:

• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies and practices.

Role Type: Permanent role
Location: Warwickshire & remote (hybrid)
Salary: £50,949-£57,186 per annum (plus excellent benefits)
Start: ASAP

Role Overview:

A Network Engineer is required for our public sector client to join their digital services and architecture team to design, build, operate and continuously improve their enterprise network infrastructure across physical and virtual environments.
You will be required to provide both technical leadership and subject matter expertise, to ensure their network services are resilient, secure, scalable and aligned with their business needs and digital strategy.
This role will enable you as the Network Engineer to drive innovation, challenge existing approaches and support both internally delivered and third-party services.

Essential Skills & Experience required:

Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and Sentinel gained through significant experience within similar size organisations.
Strong knowledge of network Monitoring & Management alongside Supplier Management experience.
Strong Knowledge of SD Wan, VLAN Azure vWan.
Strong Knowledge of Static and Dynamic routing.
Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM.
Authoring of Technical Design documents and Service artefacts.

Can demonstrate experience of supporting, building and maintain physical and virtual infrastructure in a similar large complex multi-faceted organisation.
Strong focus on ICT technologies and operational service delivery.
Subject matter expert from inception, through to delivery to the end customer

Responsibilities include:
Support and maintain the clients network infrastructure with it be the day-to-day operational running or during the planning, design, development and documentation of new technical solutions.

To provide technical support assurance and guidance in the designated area, working unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complying with digital service directorate procedures.

To ensure that the network meets all the relevant industry/national /legislative /compliance standards and demonstrates consistency of implementation.

To take responsibility for understanding business requirements, collecting data, delivering analysis and recommending options.

To deliver an environment of continuous improvement and innovation in respect of the infrastructure architecture and ensure that emerging technology and new initiatives are fully evaluated and relevant proposals are proactively driven through the technical architect practice.
To ensure the network meets the business requirements and digital strategy, leveraging industry standard as much as possible.
Identifying risks and providing mitigations options for these to the delivery team.

Responsible for impact analysis and quality assurance of modifications to existing systems to support new solutions.

Please be advised this role will be hybrid working; the client site is in Warwickshire with travel required throughout Warwickshire as/when required.
You will also be be required to participate in an On-Call rota (On-Call allowance provided).

To apply for this role please email your CV to:

Certes IT Service Solutions welcome applications from all sections of the community and from

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Solar PV O&M Engineer

Location:On site - M40 Corridor
Salary: Competitive + benefits + company vehicle
Job Type: Full-time, Permanent

A rapidly growing renewable energy operations and maintenance provider specialising in commercial and industrial Solar PV systems is seeking an experienced Solar PV O&M Engineer to join its expanding engineering team.

This role will support the Electrical Manager in maintaining a portfolio of commercial rooftop solar systems and ground-mounted solar farms across the UK.

The position will suit an ambitious engineer who enjoys working in the renewable energy sector and wants to be part of a growing organisation. The role is primarily site based, carrying out inspections, maintenance and remedial works on Solar PV systems.

Travel will be required across sites located along the M40 corridor, with occasional overnight stays when required.

Key Responsibilities:

• Carry out inspection, fault diagnosis and maintenance of commercial rooftop Solar PV systems and ground-mounted solar farms
• Conduct planned preventative maintenance (PPM) on installed solar assets
• Undertake component replacements, system repowers and performance upgrades
• Identify faults and carry out remedial works to ensure optimal system performance
• Coordinate and manage subcontractors for larger remedial projects
• Communicate effectively with clients while on site
• Produce detailed maintenance reports and service documentation
• Ensure all works are completed in accordance with health & safety and electrical regulations

Requirements:

• Experience working with Solar PV systems (commercial or utility scale preferred)
• Electrical background with strong fault-finding and maintenance experience
• Relevant electrical qualifications such as NVQ Level 3 / City & Guilds or equivalent
• 18th Edition Wiring Regulations
• ECS Gold card
• Must be comfortable working at height, using MEWPs and Mansafe systems(Mansafe/IPAF training can be arranged)
• Full UK driving licence
• Willingness to travel to sites and stay away when required

Desirable:

• Solar PV installation or maintenance certifications
• 2391 Inspection & Testing qualification
• Experience working on commercial rooftop solar or solar farms
• Experience supervising contractors or coordinating site works

Whats on Offer:

• Opportunity to join a growing renewable energy specialist
• Work across a diverse portfolio of commercial and industrial solar assets
• Career progression as the engineering team expands
• Competitive salary and benefits package

Make a Home at Taylor Wimpey

We’re experts in making homes. Together, we build more than bricks and mortar; we create thriving communities and give people a place to call home. We do the same thing for our people too. Whether we’re designing, building, surveying, storytelling or balancing the books, we bring our collective skills together to achieve something truly incredible.

Join us, do work that matters and build a career that lasts.

There’s room for you on our Site Management team

Are you ready to embark on a rewarding career in Site Management? At Taylor Wimpey, our Trainee Assistant Site Manager scheme is your gateway to becoming an expert in site management. We offer a tailored hands-on development journey that equips you with the skills and experience to thrive as a qualified Site Manager Professional.
With our guidance and your ambition, you’ll build expertise and set the foundation for an exciting and rewarding career. Come and build a career that lasts and make a home at Taylor Wimpey.

About the trainee scheme

• Duration: 2 to 4 years (based on your experience level)
• Dedicated training at our specialist Training Hub in Solihull
• Business Masterclasses and insight days in other departments
• Quarterly reviews to support your development and progression
• Structured development plan with clear milestones for salary increases
• Opportunity to apply for the Kings Trust Million Makers programme

Primary Responsibilities

• Managing Sub-contractors and Supplier: Assist with weekly planning, shadow experienced staff for planning and communication, learn conflict resolution, coordinate material deliveries, maintain a daily diary and enforce waste management procedures.
• Health and Safety: Attend training, assist with statutory forms, shadow safety inspections, and help review safe systems of work, method statement, and risk assessments.
• Sales: Observe interactions with Sales Executives on customer options and variations and learn to coordinate with departments and subcontractors on customer choices.
• Site Inspection: Assist in planning stage inspections, accompany team during inspections, and gain knowledge of standards and protocols.
• Customer Care: Assist in Home Quality Inspections, ensure properties are defect-free, learn to resolve customer concerns and defects, and manage quality control during customer visits
• Site Presentation: Learn and apply company rules for site presentation.

Get Recognised, Get Rewarded

At Taylor Wimpey, we believe in rewarding our Trainees as they grow and develop their skills and knowledge. Our trainee programmes are designed to provide a clear path for progression, both in terms of responsibilities and compensation.
When you join our trainee scheme, your entry point will determine your starting salary and pay progression path. As you achieve key milestones and complete relevant qualifications, you will be eligible for salary increments.
We have a structured competency framework that outlines the expectations at each level of proficiency. As you gain practical experience and demonstrate your abilities, you will move through the salary levels. This progression is supported by regular development conversations, with your line manager.
Our commitment to your development means that we provide targeted support and feedback to help you focus on areas for improvement, ensuring you are well-prepared for the next review and subsequent pay increase.

Experience, Qualifications, Technical Requirements

• A Construction Related qualification, relevant site experience or a 2:2 Degree in a Built Environment
• A driving license or an ability to get to remote site locations independently
• A willingness to travel around your business unit area
• Full indefinite UK working rights

What we offer at Taylor Wimpey

• 26 days’ annual leave plus bank holidays, giving you plenty of time to rest and recharge.
• Private healthcare (Bupa) with access to a 24/7 Virtual GP for everyday health and wellbeing support.
• Employee Assistance Programme (EAP) offering confidential mental, financial and legal advice.
• Retail discounts platform, giving you access to wide-ranging savings across high‑street brands and services.
• Recognition that celebrates your achievements, including our Inspire Awards.

Build your Future

At Taylor Wimpey, you’ll be given the keys to unlock your potential and the support to build an exciting future. Thanks to our inclusive culture, fantastic rewards and famous team spirit, you’ll feel right at home from day one. And with plenty of new avenues to explore, there’s always room to explore what matters to you.

Join us and help shape the future of our communities.

About the job
Job summary
Senior DevOps Engineer
Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you!
We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms.
Key Tech: Azure DevOps YAML Pipelines, Azure, Terraform, scripting, deploying to Azure Machine Learning
Working Style
This role will be carried out in-line with IP O Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office .
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Job description
Main duties consist of but are not limited to:

• Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices.
• Applying industry best practices and patterns across infrastructure and application components e.g. availability, security, performance and scalability.
• Leading on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production.
• Lead delivery, integration, administration and configuration of DevOps tools, seeking continual improvement and ensuring effective transition onto operational support (where applicable). This includes tools for source control, build, CI & CD support, code reviews, security scans, test automation, monitoring and agile management etc.
• Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies and be an advocate for security and performance standards in the organisation
• Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning, user stories (requirement) creation.
• Attending Team and Agile Scrum ceremonies.
• Sharing knowledge and expertise and providing mentorship and training to other members of the team, enabling them to work in an automated, repeatable fashion.
• Promoting and encouraging the use of test automation and infrastructure-as-code within delivery teams.

Person specification
Essential

• Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture.
• Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) tools, including pipeline design and administration.
• Experience with automated testing and embedding this in CI/CD pipelines.
• Demonstrable experience in service support including troubleshooting and incident resolution.
• Experience in identification and tracking of risks and issues.
• Experience of knowledge sharing and mentoring junior members of the team.

Technical Essential

• Substantial development or scripting experience in one or more of the following:
• Python
• Bash
• PowerShell
• Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools.
• Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:
• Python
• Net Core / C#
• NextJs / Node frontend
• Experience with Infrastructure as Code such as Terraform
• Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent.
• Experience in managing and supporting distributed source code repositories (Git).
• Experience of consuming cloud platform resources (Microsoft Azure preferred).

How to Apply
Click the ‘Apply now’ button and complete the application form by providing the following:
Your CV

• Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc.

If you require job-specific information, please contact Dominic Read
E-mail:
Telephone:
Behaviours
We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Delivering at Pace

Technical skills
We’ll assess you against these technical skills during the selection process:

• At interview you will be assessed on technical criteria

Benefits
Alongside your salary of £47,766, Intellectual Property Office contributes £13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Unlimited Pluralsight video learning access
• Access to Microsoft’s ESI training suite
• Hybrid working with no core hours
• Substantial support for career progression
• 25 days annual leave moving to 30 days in annual increments
• You will also get 8 days public leave and 1 day privilege leave

For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Please note that benefits may be subject to change.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
Additional details on security and vetting
Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance .
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.
Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK
If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact
Stage 1 - Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your CV will be used to assess your suitability for the role
Stage 2 - Interviews
If invited to interview Behaviours, Experience and Technical based questioning will be used.

• Please note candidates that proceed to the interview stage will be required complete a Technical Exercise. Further details will be provided in the invite to interview information.

This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren’t offered after passing the interview, you’ll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order
The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.
Applicants to note: CVs sent direct to the IPO will not be accepted.
There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference.
This post is being advertised to Internal , across Government and external candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process.
For more information on the IPO’s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Location: Kidderminsteer

Salary: up to £40,000 per annum

Job Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

We are looking for a practical, hands-on Server & Network Infrastructure Technician to support and manage GreensafeIT s internal IT infrastructure. This role is focused on the day-to-day maintenance of in-house servers, core network equipment, and connected systems that keep the business running smoothly.

The successful candidate will be responsible for basic server administration, monitoring system health, supporting backups, maintaining network switches, troubleshooting connectivity issues, and ensuring our internal infrastructure remains secure, stable, and well organised.

This is an ideal role for someone with a strong foundation in IT infrastructure who is comfortable working across both server and network environments in a growing business.

Key Responsibilities:

Server Management

• Carry out day-to-day administration of in-house servers
• Monitor server performance, uptime, storage, and system health
• Perform routine checks, updates, patching, and basic maintenance
• Support user account administration, permissions, and access control
• Assist with backup monitoring, restore checks, and disaster recovery readiness
• Troubleshoot server-related issues and escalate where required
• Maintain server documentation, asset records, and configuration details
• Support virtualised or physical server environments as required

Network & Switch Management

• Manage and maintain internal network switches and related infrastructure
• Configure basic switch settings, VLANs, ports, and connectivity rules where required
• Monitor network performance and identify faults or bottlenecks
• Troubleshoot LAN, patching, switch, and cabling issues across the business
• Support office, warehouse, and operational connectivity requirements
• Assist with firewall, router, and internet connectivity checks where needed
• Ensure network hardware is labelled, documented, and well maintained
• Ensure Switch configuration is backed up and document restore process.

General Infrastructure Support

• Provide hands-on support for infrastructure changes, upgrades, and installations

• Assist with hardware replacements, rack organisation, and patching standards

• Help maintain IT security standards across internal systems and devices

• Support internal teams with infrastructure-related incidents and requests

• Work with third-party providers where specialist support is required

• Contribute to infrastructure improvement projects and business continuity planning

Competencies & Behaviours:

• Good understanding of Windows Server administration

• Basic experience managing on-premises server infrastructure

• Experience with network switches, patching, and general LAN environments

• Understanding of IP addressing, DHCP, DNS, VLANs, and basic routing

• Familiarity with backups, storage management, and system monitoring

• Ability to diagnose and resolve hardware, server, and network issues

• Good documentation and organisational skills

• Comfortable working independently on day-to-day infrastructure tasks

• Hands-on and practical approach

• Reliable and methodical

• Good problem solver

• Able to prioritise and manage routine infrastructure tasks

• Clear communicator with both technical and non-technical teams

• Proactive in spotting risks and areas for improvement

• Experience with virtualisation platforms such as Hyper-V

• Knowledge of Microsoft 365 / Entra / Active Directory environments

• Experience supporting warehouse, operational, or multi-site infrastructure

• Awareness of cybersecurity best practices and patch management

Benefits:

• Staff discount online store
• Company events
• Refer a friend Scheme - £150+
• On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

Job Title: Azure Cloud Engineer
Location: Birmingham (on-site, hybrid after probation)
Salary: £75,000 - £85,000
Type: Permanent
Benefits: Bonus Scheme, Private Health Care, Pensions & many more

Exciting opportunity for a globally established business, with opportunities for professional growth and continuous learning.

The successful candidate will help shape the Cloud (Azure) platform globally whilst supporting cloud modernisation and innovation.

You will also be the subject matter expert, working across a fast-evolving group scaling through new acquisitions and technology growth

General responsibilities: -

Own Azure estate management, VDI delivery, and key migration/refactor projects across 2,000+ users

Hands-on platform work including monitoring, access & service admin, IT support major project delivery including cloud migrations (incl. remote data centre decommissioning), environment modernisation and secure shared services

Cross-region collaboration with remote teams including engineering, SOC and support functions

Skills required: -

. Solid Azure resource administration (build/config/support for live environments)
. Virtual desktop infrastructure - VDI - design, config, deployment and management experience
. Microsoft Entra or Azure AD admin and set-up
. Service desk (ServiceNow or similar) ticket management in production environments
. Security & governance exposure across Azure estates

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Role Type: Permanent role
Location: Warwickshire & remote (hybrid)
Salary: £50,949-£57,186 per annum (plus excellent benefits)
Start: ASAP

Role Overview:

A Network Engineer is required for our public sector client to join their digital services and architecture team to design, build, operate and continuously improve their enterprise network infrastructure across physical and virtual environments.
You will be required to provide both technical leadership and subject matter expertise, to ensure their network services are resilient, secure, scalable and aligned with their business needs and digital strategy.
This role will enable you as the Network Engineer to drive innovation, challenge existing approaches and support both internally delivered and third-party services.

Essential Skills & Experience required:

Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and Sentinel gained through significant experience within similar size organisations.
Strong knowledge of network Monitoring & Management alongside Supplier Management experience.
Strong Knowledge of SD Wan, VLAN Azure vWan.
Strong Knowledge of Static and Dynamic routing.
Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM.
Authoring of Technical Design documents and Service artefacts.

Can demonstrate experience of supporting, building and maintain physical and virtual infrastructure in a similar large complex multi-faceted organisation.
Strong focus on ICT technologies and operational service delivery.
Subject matter expert from inception, through to delivery to the end customer

Responsibilities include:
Support and maintain the clients network infrastructure with it be the day-to-day operational running or during the planning, design, development and documentation of new technical solutions.

To provide technical support assurance and guidance in the designated area, working unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complying with digital service directorate procedures.

To ensure that the network meets all the relevant industry/national/legislative/compliance standards and demonstrates consistency of implementation.

To take responsibility for understanding business requirements, collecting data, delivering analysis and recommending options.

To deliver an environment of continuous improvement and innovation in respect of the infrastructure architecture and ensure that emerging technology and new initiatives are fully evaluated and relevant proposals are proactively driven through the technical architect practice.
To ensure the network meets the business requirements and digital strategy, leveraging industry standard as much as possible.
Identifying risks and providing mitigations options for these to the delivery team.

Responsible for impact analysis and quality assurance of modifications to existing systems to support new solutions.

Please be advised this role will be hybrid working; the client site is in Warwickshire with travel required throughout Warwickshire as/when required.
You will also be be required to participate in an On-Call rota (On-Call allowance provided).

To apply for this role please email your CV to: (see below)

Certes IT Service Solutions welcome applications from all sections of the community and from

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Elastic Engineer
Work mode: Hybrid
Number of days a week worked in the office:3
Contract duration: 6 months
Location: Birmingham, UK

1. Elastic engineer - Strong understanding of elastic - elastic search, Kibana, logstash, Fleet and other integrations
2. Data Engineering skill set to design and develop pipelines to ingest data into Elastic.
3. Logstash pipeline Scripting knowledge.
4. Cloud & Kafka aware
5. Kubernetes

Candidate will be responsible for:
-Building all the required pipeline for data ingestion
-Setting up ELK stack
-Analyzing and sharing insight to stakeholders
-Marinating the ELK stack

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Position Title: Shift Engineer

Position Type: Regular - Full-Time

Requisition ID: 41651

There’s nothing beige about McCain…

Except our potatoes - and we’re extremely passionate about them.

When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around the nation for over 60 years by sharing simple, delicious planet friendly food. We’ve partnered with thousands of the country’s supermarkets, pubs, restaurants, hospitals, and schools to change the way people see the humble spud. It’s all about elevation and creating something better.

So, come and make your career at McCain Foods.

ABOUT THE ROLE

Our Engineers work as part of a multi-disciplined team carrying out first line maintenance tasks and improvements on equipment throughout the factory efficiently and effectively. You’ll provide feedback on completed tasks into the engineering maintenance system to ensure equipment histories and costs are kept up to date and to enable follow up work to be identified and planned.

Reporting into the Maintenance Manager, you will also…

• Consider all implications when carrying out designated tasks to minimise wasted time and materials
• Have a “Fix it right, now” work ethic and use Root Cause Analysis to determine the underlying reasons behind problems and failures and act on the findings
• Be observant at all times when in the plant and report any deficiencies that cannot be rectified
• Provide and implement ideas to improve manufacturing, efficiency and equipment reliability
• Work safely, with regard for your duty of care to yourself and to others who may be affected by your work. Adhere to company policies and procedures at all times
• Work in liaison with other departments as required and provide support and assistance where possible
• Enter accurate, detailed feedback on all completed tasks into the CMMS on a daily basis
• Work closely with your Line Manager to ensure the smooth execution of both day-to-day maintenance tasks and shutdown work
• Ensure the upkeep and reliability of all plant and equipment in your shifts designated area by feeding back requirements to your Line Manager
• To identify through knowledge and analysis, areas that will contribute to improved product quality or plant efficiency
• Playing a pivotal role in communicating and co-ordinating the activities associated with change
• Support the driving improvements initiative on site, and understand and implement the basic principles of lean manufacturing

WHAT WE’RE LOOKING FOR

It’s a given that you will have experience of working in a busy maintenance department. We’re looking for an electrically-biased multi-skilled engineer ideally with experience within a food manufacturing department. You will also have…

• BTEC/ NVQ Level 3 in Engineering or equivalent
• Time served apprenticeship in Engineering or similar industry
• City and Guilds 2391 or similar
• Multi-skilled qualification in additional disciplines (NVQ L2 / City & Guilds)
• Broad knowledge of modern maintenance techniques
• Wide ranging knowledge of engineering practical fundamentals
• Practical engineering experience

WHAT’S IN IT FOR ME?

Although we do encourage you to taste the goods you’ll be pleased to know we don’t pay you in chips. For working hard, you’ll also get a great hourly rate and some pretty good benefits including:

• An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
• Optional health cash plan
• Cycle to work scheme
• ‘Chips In’ Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe

And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an impressive 5 year growth plan that presents development & progression opportunities for those who seek it out.

SHIFTS YOU’LL WORK

This is a shift based role working a combination of 12 hour shifts across days and nights to a set rota, working only two weekends out of four.

WHERE YOU’LL WORK

You’ll be based at our Wombourne plant in Staffordshire. And together our small, but perfectly formed team of 150 colleagues produce our famous (and well loved) potato Smiles as well as our pre-baked Jacket Spuds.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Engineering & Technical
Division: GB Manufacturing & Supply Chain
Department: Maintenance Engineering
Location(s): GB - United Kingdom : England : Wombourne || GB - United Kingdom : England : Birmingham || GB - United Kingdom : England : Wolverhampton

Company: McCain Foods (G.B.) Ltd

Azure, PaaS, App Service, Azure SQL Database, IaC, Terraform, Application Gateway, API Management Due to continued growth, this leading edge organisation is looking to the market for an Azure Specialist to join their expanding platform engineering team. On this occasion they are actively seeking an DEVOPS ENGINEER who is ready to hit the ground running and has a proven track record of implementing Azure Infrastructure / Platform solutions from the ground up. This position is Hybrid working. To be considered you must have a strong Azure DevOps / Platform engineering background and come with 3 years demonstrable hands on experience, specifically App Service, IaC, API Management, Azure SQL Database, Databricks, Storage Accounts and ServiceBus. As well as strong knowledge of Infrastructure as Code using TerraForm and Scripting. Working closely with the key stakeholders, you will be responsible for translating the solution design to create, implement and maintain the Azure Infrastructure and Network solution, deploy new features and continuously improve performance and automation. At this level you will obviously be expected to demonstrate superb communication skills both verbally and written, along with the ability to work collaboratively in agile, cross functional teams and develop excellent working relationships with Key Stakeholders at all levels

Join a leading independent technology and services provider as a Technician 2!

Job Overview:
This role involves delivering structured cabling, fibre optic installations, and rack-and-stack activities within data centre and corporate environments. The engineer will handle testing, fault diagnostics, Pathway installations, and on-site support for remote network teams. Travel within the UK and internationally is required, along with flexibility for night or weekend work. Strong technical skills, safety certifications, and professional communication are essential.

Location: Peterborough
Rate: An hourly rate, in-scope IR35, of £14.90 (PAYE) OR £19.34 per hour (via a Hays Approved Umbrella Company).
Contract Length: up to 30 Sep 2026
Work Schedule: Monday - Friday (7:00 - 19:00)

Key Requirements
Must be very familiar with working in Data Centre and Corporate environments.
Minimum 3 years of hands-on experience in the structured cabling industry.
Good understanding of various Structured Cabling Solutions.
Capable of installing, terminating, and testing Fibre Optic cables.
Experienced in using Fluke test equipment and performing fault diagnosis.
Must have Health & Safety Training (CSCS, ECS, or equivalent country-specific qualification) affiliated with the Construction Industry Training Board.
Should hold at least 3 industry or manufacturer installation accreditations (eg, Commscope, Corning, Panduit, or other major brands).

Must have completed an industry-recognized Structured Cabling and Fibre Optic Training Course, such as:

CNET CNIT
BICSI Engineer/Technician
City & Guilds
B-TEC or equivalent
IPAF and/or PASMA Training preferred (or equivalent local powered-access qualification).
Experience installing cable pathways (basket trays, trunking, fibre runners).
Ability to understand and follow patching schedules/cut sheets.
Experience installing power and data cables within server and networking racks.
Experience in rack-and-stack of active network hardware (Switches, Routers, Servers).
Able to follow instructions and provide on-site support to remote network/systems administrators.
Ability to apply basic IP Addressing under supervision.
Experience with installing and configuring UPS systems (desirable).
Excellent communication skills and a professional attitude, with experience engaging stakeholders at all levels.
Must be willing and able to travel within the UK and internationally (including air travel) for project work.
May be required to work night shifts, weekends, or flexible hours depending on project requirements.

Additional Information:
Interview Process: In Person/Teams/Telephonic

How to Apply:
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
.
What will you be doing?
Youll provide operational support for network security infrastructure while monitoring network performance to ensure availability and reliability. Youll troubleshoot complex issues across multiple systems and perform maintenance and upgrades, including patches, service packs, and security configurations. Youll contribute to planning, designing, and implementing security measures and conduct regular audits to identify vulnerabilities and ensure compliance. Youll support the deployment and upkeep of security devices such as firewalls, IDS, and VPNs. Youll assist with incident resolution and post-event analysis, stay updated on emerging threats, and help develop and enforce policies for network access, monitoring, and incident response.

What youll bring?
Youll have at least 3 years experience in network security or a related field, with certifications such as CCNA, CCNP, or strong knowledge of Checkpoint and Cisco Firewalls, F5 Load Balancers, and related management tools. Youll demonstrate a solid understanding of LAN/WAN, routers, switches, security protocols, cryptography, authentication, and authorisation. Strong analytical, problem-solving, communication, and interpersonal skills are essential, along with LAN/WAN expertise (or 5 years experience) and an understanding of ITIL best practices.
Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend get rewarded for introducing people to us!

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
Were responsible and go further for our people, clients, communities and the planet
Were open and seek new and better ways of exceeding expectations
Were together and as one team; the whole is greater than the sum of the parts
Were ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGROUPTINDSTA(For specific location) INDREG (For a specific region like South) INDNAT for UK #LI-AJ2 (For LinkedIn sponsorship)

Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You’ll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement.What you’ll be doing

• Leading the operational running of technology services including service desk, infrastructure, cloud, and networks
• Acting as the senior lead for incident, problem, and change management
• Improving service performance, automation, and operational efficiency
• Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control
• Ensuring operational security, identity, and access controls are effectively managed
• Partnering with wider business teams to support new initiatives and ensure services are operationally ready
• Leading and continuously developing a high-performing technology operations team
• Managing key suppliers and technology partners

About you

• Experience working within a multi-site organisation, ideally B2C
• Senior leadership experience within IT or technology operations
• Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology
• Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to
• Understanding of operational security, identity management, and regulatory frameworks such as GDPR
• Experience managing third party suppliers, vendors, and operational budgets
• Ability to build strong relationships across technology and business leadership

This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation.Permanent opportunityCoventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based.Salary £70,000 - £80,000Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service.We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Job Title: Maintenance Engineer
Location: Bilston Area
Pay Rate: £17.70 per hour
Hours: Monday - Thursday, 7:00 AM - 5:00 PM (38 hours per week)

General Role:
We are currently recruiting on behalf of our client based in the Bilston area for a Maintenance Engineer. This role is responsible for managing engineering resources on a daily basis to ensure all production functions operate efficiently, maximising uptime and meeting customer requirements.

You will also be responsible for carrying out repairs to buildings and non-production equipment, organising contractor work, and supporting wider company objectives while maintaining compliance with quality, environmental, and health & safety standards.

Key Requirements:

• Strong communication skills
• Reliable timekeeping
• Team player with respect for others
• Flexible and positive attitude
• Ability to follow instructions effectively
• Experience using Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience with CNC and PLC machinery, rotary flatbed die-cutting presses, horizontal splitting machines, and slitter/rewind lamination

Main Responsibilities:

• Plan and implement Preventive and Autonomous Maintenance
• Provide engineering support across group companies when required
• Ensure compliance with Health & Safety legislation and company policies
• Maintain a clean, safe, and organised working environment
• Identify and report issues or unsafe practices promptly
• Minimise production costs and waste
• Evaluate equipment performance and implement improvements
• Recommend and support process improvements
• Manage external contractors and service providers
• Maintain accurate maintenance records in line with company standards
• Manage spare parts planning and inventory
• Ensure machinery and site services operate safely at all times

Learning & Development:

• Attend training sessions to support development
• Participate in regular reviews with management

Additional Duties:

• Carry out any other duties as required
• Maintain strict confidentiality at all times
• Maintain and manage the company maintenance vehicle

Why Work for Pure Staff?
While working with Pure Staff, you’re employed and paid directly by us - no umbrella companies, no processing fees, and no outsourced payroll. Just simple PAYE with accurate, on-time payslips from our experienced in-house payroll team.

After your first payment, you’ll also receive free access to our perks scheme, offering exclusive discounts on electronics, travel, clothing, home, fitness, wellbeing, and more.

How to Apply
If you are an experienced Maintenance Engineer and available for immediate work, apply now with your CV or contact our recruitment team on 0121 237 4840 for more information.

Immediate starts available
INDB

Second Line Application Support Analyst

Hybrid Birmingham (2 days onsite)
Join a tech team that keeps some of the UK s biggest retail brands running.

Who Are We?

Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day.

As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you?

The Role: Second Line Application Support Analyst

You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres.

This isn t just break fix. You’ll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers.

If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step.

What You ll Be Doing

Application & Incident Support

• Own 2nd line application incidents and service requests.
• Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics.
• Guide and support 1st line teams to drive better first-time resolution.
• Work with suppliers and 3rd line teams when deeper expertise is needed.

Problem Management & Continuous Improvement

• Spot recurring issues and help drive root cause analysis.
• Suggest service improvements and refine processes, documentation, and monitoring.
• Carry out minor application config and admin tasks.

Communication & Collaboration

• Work with technical teams, suppliers, and non technical users.
• Provide clear updates and reassurance during incidents.
• Build strong relationships and develop an understanding of B2C and B2B retail environments.

Knowledge Sharing

• Create clear, helpful documentation and knowledge articles.
• Share expertise to support team development and reduce single points of failure.

Out-of-Hours Support

• Join an on-call rota once trained, helping keep critical retail applications running 24/7.

What We re Looking For

Essential

• Experience in 2nd line application support or a similar environment.
• Strong understanding of incident, problem, and change management.
• Confident communicator who can support non technical users.
• Logical thinker who enjoys investigating and solving issues.
• Experience with business critical applications in retail or multi site environments.
• Proactive attitude, ownership mindset, and eagerness to learn.

Desirable Experience with any of the following is a bonus:

• Windows Server
• Microsoft 365
• Active Directory
• SQL Server
• PowerShell/Python
• AWS or cloud applications
• Monitoring tools (e.g., SolarWinds)
• Legacy platforms (iSeries, RTI)
• Managing third party or SaaS incidents

What s In It for You?

• 25 days holiday + bank holidays
• Buy up to 5 extra days
• Discounts & perks via our Benefits Hub
• Travel pass loan & cycle to work scheme
• £1,000 refer a friend bonus
• Discounted dental care
• Access to childcare scheme

Ready for Your Next Career Step?

If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you.

Apply now and shape the future of retail technology with Retail Assist.

Your new role You must have or be able to get SC clearance Responsible for the build maintenance of both virtual and physical network infrastructure, both the day-to-day operational running and the planning, design, development and documentation of new technical solutions. You will be able to demonstrate experience of supporting, building and maintaining virtual and physical infrastructure in a complex, multi-faceted organisation.What you'll need to succeed Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel Strong knowledge of network Monitoring & Management alongside Supplier Management experience. Strong Knowledge of SD Wan, VLAN Azure vWan. Strong Knowledge of Static and Dynamic routing. Successful in applying industry best practice with knowledge of ISO 20000 (Service Management) and ITSM. Authoring of Technical Design documents and Service artefacts. You must be located within 45/60 minutes of Warwick What you'll get in return Stand by allowance Excellent pensionWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Principal IT are working with a global player in the Wholesale industry that are lookingfor an IT Systems Engineer to join their team to provide technical support within the business.

The right candidate will be responsible for managing incidents, service requests, and change requests within SLA, ensuring high-quality support. You’ll join a small team with hybrid working available after training.

Key Responsibilities

• Support and troubleshoot products and systems
• Investigate issues using OS, database, and remote tools
• Own tickets through to resolution
• Work with Developers to resolve defects and manage changes
• Collaborate with internal teams and support customers
• Assist with testing and produce clear documentation

Key Skills & Experience

• 3+ years in a technical support role
• SQL (MS SQL Server (Apply online only
• Power BI and SSRS reporting
• Microsoft 365, Active Directory, Group Policy
• Cloud backups, VMware (preferred)
• Networking basics (firewalls, switches)
• Strong organisation, communication, and stakeholder management skills

Details

• Full-time
• 30,000- 35,000
• Hybrid working

INDGH

Your new role
You must have or be able to get SC clearance

Responsible for the build maintenance of both virtual and physical network infrastructure, both the day-to-day operational running and the planning, design, development and documentation of new technical solutions. You will be able to demonstrate experience of supporting, building and maintaining virtual and physical infrastructure in a complex, multi-faceted organisation.

What you’ll need to succeed
Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel
Strong knowledge of network Monitoring & Management alongside Supplier Management experience.
Strong Knowledge of SD Wan, VLAN Azure vWan.
Strong Knowledge of Static and Dynamic routing.
Successful in applying industry best practice with knowledge of ISO 20000 (Service Management) and ITSM.
Authoring of Technical Design documents and Service artefacts.
You must be located within 45/60 minutes of Warwick
What you’ll get in return
Stand by allowance
Excellent pension

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Permanent Position
Hybrid Role - 1 day a week in Dudley
30k - 35k

We are partnering with an award-winning organisation, recognised for operational excellence, who are recruiting an Infrastructure Analyst to support the day-to-day management of global IT infrastructure services.

This is a great opportunity to join a company that invests in its people, offering structured training programs and clear career progression within a global IT infrastructure team.

Responsibilities:

• Manage day-to-day operations of global IT infrastructure services, providing monitoring, support, and escalation of complex technical issues across a global environment.
• Monitor infrastructure services, respond to alerts, and take proactive measures to ensure high availability of systems and network services.
• Act as an escalation point for global support teams on operational issues.
• Manage incidents using ITSM frameworks and platforms such as ServiceNow.
• Perform operational procedures, including hardware/software installation, configuration, and maintenance.
• Support backup, restore, and storage allocation processes, ensuring operational standards are met.

Requirements:

• Demonstrated passion for infrastructure technology operations.
• Experience working within a 3rd line or advanced IT operations support role.
  Experience with Infrastructure technologies such as Windows, Linux, Networking etc.
• As part of a follow-the-sun model, the role requires one week per month of flexible hours to support global IT operations.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Service Desk Engineer - Central Birmingham 3 month contract 200 - 250 p/d (please note; this role is inside IR35) Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you'll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc across multiple sites. You will be working within a small and friendly IT team of very capable individuals dealing with tickets logged from internal users and resolving or escalating when required. You'll be given the opportunity to rapidly progress your career and gain exposure to 2nd line responsibilities within a well established and thriving organisation. Core responsibilities: Provide first point of contact technical IT support - both remotely and physically Support projects as required, such as a current laptop build and deployment project Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain Active Directory including management of end-user accounts Perform basic security administration tasks Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly Skills required: Previous experience working in a support role Experience supporting Microsoft Windows Server based Infrastructure Experience with Windows 10, Office 365, Active Directory Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical concepts to non-technical users Possess a positive can-do attitude and be able to communicate with users of all different technical levels