Roles
Dunelm
Head of Data Management
Explore roles
Back to filters
Description
Hybrid requirements: This role has flexible working patterns.
Department Overview
Data Management is a team at Dunelm who are charged with unlocking the value of data and ensuring Dunelm manages data risks effectively. Our collective Data Vision is: “To enable better decisions by putting the right information in the right hands, at the right time; helping our business to thrive and become our Customers’ 1st choice for home.”
Covering all aspect of good data management, we work closely with colleagues across Dunelm to; define data policies, optimise processes, ensure data is of high-quality and available to the right people at the right time.
We have exciting plans with the implementation of a new PIM, re-platforming of our data estate and a new data governance framework (to name a few). It’s a great time to join our team.
What you’ll be doing
The Data Management team provides the strategic direction and operational oversight required for us to leverage our data across our customers, colleagues, suppliers and products. As the business’s data management expert, you will set the direction for data management across Dunelm, and be instrumental in driving a step change in how data is viewed and used across the business.
What you’ll do:
Develop and improve the organisation’s understanding of data, including at Executive team level. Act as a trusted consultant to help business leaders understand their roles as data owners, and mitigate risks related to data
Own, maintain and embed the Data Management Strategy and model for the business, aligned with the wider business strategy
Embed data ownership and stewardship at Dunelm, working with data owners and key stakeholders to ensure data is used appropriately, safely and compliantly
Build our capability in Data Quality, including establishing the right frameworks, tooling and processes to assess and improve data quality, and educating the business on its importance
In partnership with Technology, oversee the development and deployment of tools and processes to help the business capture, document, manage and surface meta data more effectively
Inform strategy and define best practices, governance, ownership and accountability for master data management solutions
Lead appropriate forums to establish, monitor, and develop a data governance framework, including roles, responsibilities and priorities. Report to the Executive team regarding data risk management and regulatory compliance where required
Develop and manage a programme to routinely analyse data to meet regulatory reporting requirements, as well as ensuring historic and new data changes are made correctly and are fit for purpose
Promote the use of data as a strategic asset
Partner with Business, Tech and Product teams to ensure that our solutions are designed and managed in accordance with the organization’s data principles and guidelines
Develop, coach and lead a team of 5 Data Management professionals
As a leader within the broader Insight & Analytics team (c.45 colleagues) you’ll take a proactive role in developing the team, culture and ways of working, making connections and encouraging collaboration across the broader team, as well as with the wider Customer organisation.
What we’ll look for in you
Leadership
Experience building data management capabilities and leading business transformation
Previous ownership of data management processes, including governance, products, quality, etc.
Experience building and leading teams
Strategic and independent thinker, able to develop long-term vision, translate to roadmaps and deliver and communicate recommendations
Proven ability to manage competing priorities in a complex business environment and prioritise effectively to maximise business value
Communication
Exceptional influencing and persuading skills
Passionate enthusiast for power of data and role in transforming business
Able to communicate effectively and with impact with non-technical leaders, credible at the most senior levels of the organisation
Technical skills
Deep understanding of relevant legislative frameworks (e.g. GDPR, PECR, DPA)
Comprehensive understanding of the data technology ecosystem (incl. data platforms, quality tools, databases, etc.)
Abreast of key technical developments and their implications, including public cloud, AI/ ML, etc
Strong governance skills, including data governance process ownership.
Life at
Dunelm
Browse all roles
Culture overview
We're here to help our customers create the joy of feeling truly at home. Join us and you'll find our caring and inclusive culture makes this a place you'll feel right at home too.
Learn
Wherever you work with us and in whatever role, you'll have every opportunity to keep on learning and keep on growing.
Thrive
We'll take care of you, and make sure your everyday needs are met, so you can focus on doing a great job and being the best version of you.
Belong
We embrace diversity in all its forms. We'll celebrate the individual you are and value the unique contribution you bring.
Colleague Networks
All of our colleagues have the opportunity to be part of our four colleague networks. These are Disability & Neurodiversity, LGBTQ+, Gender Equality and Ethnicity & Race. Each network has co-chairs and an exec sponsor who work closely with us to ensure that we are a workplace where everyone feels supported, celebrated, valued and heard.
A chance to give something back
We're serious about our role in society. Each of our stores is partnered with a local charity and has its own community Facebook page. And we offer our Pausa Cafés for free to local community groups. We're also proud partners of the mental health charities, Mind (UK and Wales), SAMH (Scotland) and Inspire (Northern Ireland). And each year, we'll give you a day's paid leave to support a charity that matters to you.
Work your way
We have adapted our ways of working to make sure everyone can feel at home wherever they work. For many colleagues at our Head Office in Leicester and our Central London hub that now includes working on a hybrid basis, combining days in the office with time spent working at home or elsewhere across the business.
Employee benefits
Bonus Scheme
Childcare Vouchers
Flexible Working
Free Parking
Laptop
Learning Allowance
Life Insurance
Pension
Private Healthcare
Share Options
Wellbeing Programme
Office vibe
Birthday Off
City Centre
Hackathons
Office Dog
Open Plan
Social Events
Location
Tech at
Dunelm
Go to profile
Leadership
John Gahagan
Chief Technology and Information Officer
Tech overview
Our Tech, Digital and Data teams are transforming literally every aspect of our business – from the way we manage and make use of our data, to the relationships we share with our customers. Already, their impact has been felt across the business, and indeed by our customers. But this is just the start and we know there are bigger opportunities ahead.
Check out our tech blog for tales behind our talented teams: https://engineering.dunelm.com/
Keep on growing
Join us on the tech side and you'll have access to a huge array of learning and development opportunities, including a variety of internally created workshops and externally accredited courses. We also have a substantial tech-specific budget to fund e-Learning licenses, conference visits, resources, and qualifications, plus dedicated mentors, well-being buddies and a wide range of network groups to support you as you progress.
Engineering principles
Agile Process
Code Reviews
Communication and collaboration
Continuous delivery
Continuous Development
Continuous integration
Infrastructure as code
Mentoring
Micro services
Pair programming
Scrum
Test Driven Development
Unit testing
Company tech stack
