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The Ramblers
Data Analyst
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This role has expired
The Ramblers
Data Analyst
£37k - £43k
London
Hybrid
Description
Hybrid requirements: This role has flexible working patterns.
We are looking for an insightful and pro-active Data Analyst. This role is based within our Income and Marketing Department, reporting to the Head of Membership and working closely with our IT team.
You will lead the delivery of the Ramblers’ supporter selections, design and implement data solutions to drive supporter engagement and increase efficiencies and deliver data insights to staff members and volunteers about our audiences. We are looking for someone with experience in Python, SQL and Tableau.
This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity. If you think you’ve got what it takes to be our new Data Analyst, we’d love to hear from you.
The role
Key Responsibilities:
Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making. Ensure data is relevant, accurate, and accessible by creating, maintaining, and promoting dashboards (through Tableau) for staff and volunteers.
Lead on developing and improving new processes and automations to save organisational time and increase supporter engagement. This will include marketing automations such as welcome journeys for members.
Deliver data selections in a timely manner, utilising insights to improve response, and where appropriate segmenting data. Support teams in developing testing plans to improve future outcomes and provide data insights following the campaigns and recommendations for future.
Create and maintain processes allowing for self-service of simple or regularly scheduled selections by staff members (currently accessed through Tableau).
Share responsibility for data imports within the organisation. Provide support as appropriate to the IT team to ensure information flows between our systems (Salesforce, the Data Warehouse, Mail Chimp etc) in an accurate and timely manner.
Collaborate with the Income and Marketing Department to develop and implement data driven approaches to income generation forecasting and increasing supporter engagement.
Maintain accurate supporter information in an accessible and secure way through IT systems such as the CRM and Data Warehouse in accordance with data and charity legislation.
This role works within the Income and Marketing Department, and the majority of the work is focused on supporting this Department. The post holder however would be providing support across the organisation and would work very closely with our IT team.
To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
The person
Knowledge and Experience
Essential:
Familiarity with a general-purpose programming language ideally Python (majority of processes currently built in Python)
Experience using Tableau
Knowledge and experience of SQL
Excellent communication skills, able to explain technical terms and process in an appropriate way for a variety of audiences
First-class data analytical skills, including experience using segmentation modelling and analysing results for direct marketing.
Desirable:
Experience working with data in the not-for-profit sector
Experience in using a marketing automation tool such as Mailchimp and or Marketing Cloud
Interest in walking and/or being an advocate for the outdoors and natural environment.
Experience of working with Salesforce (ideally NFP) or similar CRM
Experience in data warehousing (such as Azure Data Factory).
The Ramblers promote diversity and welcome applications from all sections of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Role tech stack
The Ramblers
Data Analyst
£37k - £43k
London
This role has expired