Lead the development and implementation of the overall data, analytics, CRM/CDP, and operational data vision and strategy.
Advocate for the appropriate use of data to support organisational objectives.
Provide leadership and expertise in designing new data, research, and insight processes, systems, and approaches.
Lead, recruit, retain, and develop a diverse team of data and insight specialists.
Champion the use of tools such as data visualisation and dashboards to support business operations.
Ensure effective delivery of business intelligence, analytics, and insights pipelines, moving towards predictive analytics and AI integration.
Operationalise data governance principles and standardise data usage, including GDPR compliance.
Manage data engineering to enable ease and speed of data consumption.
Provide subject matter expertise and thought leadership in data, technology, and analytics.
Oversee compliance, governance, and data security.
Align with operations and finance systems for streamlined internal and external processes.
Empower product development teams with the ability to produce and review product analytics.
Advocate for data as a first-class citizen in product development, incorporating reporting considerations from the start.
Demonstrated experience designing, leading, and implementing successful data and insight initiatives.
Open, confident, and collaborative, with the ability to challenge constructively and receive feedback.
Effective leader, coach, and mentor.
Proven ability to translate data into actionable insights tailored to stakeholder interests.
Experience introducing and expanding data and insight capabilities.
Ownership of product requirements underpinning analytics use cases and customer data management.
Ability to foster a culture of collaboration, accountability, and transparency around data and technology.
Strong stakeholder management and collaboration skills.