CCTV Operator - High Wycombe - England, HP11 2JZ

CCTV Operator – High Wycombe (HP11 2JZ)

Pay: £15.50 per hour
Shifts: 4 days / 4 off / 4 nights (42 hours per week)

We are recruiting an experienced and proactive CCTV Operator to support a 24/7 University Control Room. You will act as the central point for campus security, coordinating incidents, supporting the Security Team, and ensuring the safety of students, staff, visitors, and property.

Benefits

• Cycle-to-work scheme, pension, life assurance
• Referral bonus, training & development
• ReWard perks : gym discounts, retailer & travel savings, restaurant and supermarket vouchers, cinema tickets
• 24/7 Employee Assistance Programme

Role Responsibilities

• Deliver and supervise in-house security services across campus
• Coordinate Security staff and ensure adequate resource cover
• Gather and share intelligence affecting University safety
• Support preparation for Martyn’s Law (launch Spring 2027)
• Oversee physical and electronic patrols to deter crime and anti-social behaviour
• Deploy resources effectively and maintain task/event schedules
• Respond quickly to alarms, incidents, and safety concerns
• Operate all control room systems (CCTV, radios, access control, databases)
• Lead incident management from minor issues to critical situations
• Produce accurate incident reports and identify or escalate risks
• Liaise with Police and external agencies when required
• Ensure 24/7 contact and response coverage across all areas
• Monitor contractors and ensure compliance
• Adjust working hours when necessary and complete required training
• Follow all legislation, policies, and instructions from Security Management
• Carry out additional duties as required by the department

Requirements

• Valid SIA Frontline & CCTV Licence (essential)
• At least 1 year experience as a Security Officer or CCTV Operator
• Excellent communication, customer service, and team motivation skills
• Strong personal presentation and professional attitude
• IT literate; able to operate security/emergency systems
• Experience with Microsoft Word, Excel, PowerPoint
• Quick thinker with good problem-solving ability
• Proactive, reliable, and confident dealing with people
• 5-year checkable work history