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itecopeople
Application Support Engineer
£500
/day - £600
/day
Cheltenham
Hybrid
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Leader
Description
DV-Cleared Application Support Engineer - Contract (Outside IR35)
The Role
We are seeking a DV-cleared Application Support Engineer to join our client’s on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence.
Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week)
Rate: £500 - £600 per day
Clearance: Active DV clearance required
Start: ASAP
Duration: 6 months
Key Responsibilities
Build & Deploy
Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
Configure and execute automated test suites with Maven and Cypress.
Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
Configure and integrate third-party software and appliances.
Monitoring & Verification
Track service performance and availability using Influx and Grafana.
Configure alerts to detect issues before they escalate.
Analyse logs and investigate anomalies in system behaviour.
Support & Troubleshooting
Provide 2nd/3rd line support, resolving issues and answering business queries.
Manage incidents, escalate problems, and conduct root cause analysis.
Implement proactive changes to improve service stability.
Maintenance
Automate tasks to reduce manual workload.
Conduct OS health checks, patching, and database housekeeping.
Support multi-site data centre operations.
Key Skills
Experience in a managed service environment with strong service delivery focus.
Hands-on with Infrastructure as Code (Terraform, Ansible).
Application development experience (Java or similar).
Strong problem-solving and analytical skills with sound decision-making.
Excellent communication and stakeholder management.
Proficient with Git version control.
Desirable Skills
Experience with microservices deployment and administration.
Familiarity with messaging platforms (eg, AMQP).
Knowledge of S3 object storage.
Experience with RDBMS (Oracle or similar)
Services advertised are those of an Employment Business.
Role tech stack
Npm
Terraform
Git
Ansible
Grafana
Docker
Java
Apache Maven
Cypress
itecopeople
Application Support Engineer
£500/day - £600/day
This role has expired