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Opencast
Digital Performance Analyst - Consultant
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Description
Ready for a new challenge?
Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business.
The role
You’ll help clients improve their services by selecting the appropriate techniques to turn data into insights, by working within a product delivery team to develop performance measuring frameworks to track goals, user needs, or KPIs. You’ll operate within the client’s requirements and the appropriate legal, technical and ethical constraints.
Leading by example and promoting Opencast’s approach, you’ll mentor junior colleagues, provide constructive feedback, and demonstrate an understanding of each product delivery stage and how to apply appropriate measurements for that phase of work.
Essential experience
• Worked with data platforms such as Google Analytics, Splunk, Datadog, or similar
• Worked within a GDS delivery environment within a government department
• Used data visualisation tools such as Data Studio to create service performance dashboards
• Designed and implemented a performance framework including KPIs or OKRs for a service or product
• Analytical skills in identifying the right data sources and then validate and understand how to interpret the results
• Collected, collated, cleansed, and interpreted data to derive meaningful and actionable insights
• An ability to use the most appropriate medium to visualise data to tell compelling and relevant actionable stories
• Created hypotheses that can be tested, and developed insights based on your findings
• Valid Security Clearance or eligibility (5+ years residency in the UK)
Desirable experience
• Visualising data using Power BI, Tableau, QlikView, Power Query or similar
• Scripting and programming languages such as SQL, Python, R etc
• Security and data privacy
• Making recommendations for service changes
Salary
£45,000-£55,000 per annum
What our offer includes
A competitive pension, health cash plan, share options and discretionary bonus.
Flexible hours and 25 days’ holiday.
People to support you every step of the way.
Where you’ll work
Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team.
We include you
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interview
Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.
Role tech stack
Life at
Opencast
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Culture overview
We want to provide our people with interesting work for organisations that matter to them – we give our people the best chance to grow with us.
Our people are honest, hardworking, open and confident – we are smart self-starters. We strive to protect our family culture and we’re not big on hierarchy.
Our internal working groups ensure progressive change to our processes and practices, covering:
• Charity
• Environmental action
• Health and wellbeing
• Inclusive change
• Social committee
• Tech sector engagement
We offer an extensive social and wellbeing calendar providing something for everyone who wants to get involved in Opencast life.
We value and empower our people, doing right by them. We work flexibly and keep hierarchy to a minimum. Our benefits include generous annual leave, training and development, pension, and other financial perks.
Employee benefits
Bonus Scheme
Company Car
Cycle To Work
Flexible Hours
Flexible Working
Free Parking
Laptop
Learning Allowance
Pension
Share Options
Office vibe
Hackathons
Open Plan
Social Events
Location
Tech at
Opencast
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Leadership
David Sarginson
Head of Software Development
Tech overview
Software, digital, & technical delivery
Our software, digital and technical delivery teams work across the development lifecycle, with experienced scrum masters, product owners, business analysts, testers, front-end and back-end software developers. We work with customers to deliver agile transformation and improve ways of working. We have delivered multiple complex services to Government Digital Service (GDS) standards, from discovery through to live.
Architecture
Our growing digital architecture practice combines expertise in enterprise, solution and technical architecture. Our architects work collaboratively to create solutions in the context of our clients’ existing technology estates. We advise on the components required to deliver a new service successfully in line with business goals.
DevOps, cloud & platform engineering
Our DevOps, cloud and platform engineering practice brings together leading engineers who are true experts, driving the adoption of a DevOps culture and the benefits of cloud computing. We focus on delivering cost savings, reducing time to market, improving scalability and flexibility, as well as enhancing the quality and security of our delivery.
Engineering principles
Agile Process
Code Reviews
Configuration management
Continuous integration
Mentoring
Micro services
Pair programming
Test Driven Development
Unit testing
Company tech stack
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