Roles
American Express
Infrastructure Engineer (Amex ID: 25003444)
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Description
Hybrid requirements: This role has flexible working patterns.
Perform as a technical subject matter expert for wired and wireless networks. Assist with installation and support of both wireless and ethernet switched networks across EMEA/AP. Participate in current state network analysis, requirements gathering for hardware refresh and customer-driven change moments. Assist Lead Network Engineer in architecture and infrastructure design. Provide estimates for new site locations by creating a bill of materials against standard architectures. Create pre- and post-install technical design/implementation documentation. Work as part of the team to define platform and product roadmaps. Work with wireless engineers to survey sites, validate network health, and propose configuration changes to optimize the wireless footprint. Define/analyse heat maps for new site wireless deployments. Work with network operations centres to assist with incident management. Coach and mentor others.
Minimum Qualifications
Bachelor’s Degree in a Computer Science or related field, or equivalent experience in Enterprise Networking technologies. Proven experience in engineering and supporting networks based on Cisco, Arista, and Aruba technologies. Experience with RF and designing WiFi networks for campus locations. Knowledge of IEEE wireless standards (802.11 g,n,ac,ax), 2.4, 5, and 6Ghz. Experience with ServiceNow for incident and change management. Strong troubleshooting skills. Knowledge of routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast. Knowledge of engineering tools – Wireshark, PCAP, SSH, Putty. Good understanding of security infrastructure, including firewall concepts. Requires professional written and verbal communication skills. Must be able to function effectively both individually and within a team.
Role tech stack
Life at
American Express
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Culture overview
At American Express, we have a special culture built on strong relationships, shared values and purpose, and an unwavering commitment to back our customers, communities, and each other. Flexibility has always been a part of how we work and it’s here to stay with Amex Flex. Whether you’re working virtually, onsite, or seamlessly switching between the two with our hybrid option, you’ll be part of a winning team that embraces collaboration and innovative thinking and respects each colleague and what they contribute. With the powerful backing of American Express and the support of your amazing colleagues, you’ll be able to thrive personally and professionally.
Employee benefits
Bonus Scheme
Childcare Vouchers
Cycle To Work
Flexible Hours
Flexible Working
Laptop
Life Insurance
Pension
Private Healthcare
Season Ticket Loan
Wellbeing Programme
Office vibe
City Centre
Hackathons
Open Plan
Social Events
Location
Tech at
American Express
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Leadership
Ravi Radhakrishnan
Chief Information Officer
Tech overview
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
Make an Impact
Our tech teams power large scale platforms and products, enabling over 100 million global consumers and businesses.
Grow Your Career
Progress as either a people leader or technical expert, while increasing your domain expertise within a high-performing team.
Expand Your Skills
Use the latest languages, technologies, and delivery practices, and demonstrate your skills at internal hackathons, open-source days, and developer events.
Global Tech Career Pathways
Explore roles across 5x career pathways: Engineering & Architecture; Digital Product & Design; Service Delivery; Information Security; Product Delivery & Integration.
Find your place in Tech on #TeamAmex.
Meet our Tech Colleagues, leading through innovation.
Laurence - “What provides unparallel satisfaction in my role is having a meaningful contribution to combating cybercrime.”
Will - “Being able to move into different jobs around the company keeps things varied and exciting.”
Dev - “As a new colleague, I was astonished at how quickly I was able to acclimate… I’ve achieved a lot in my first year.”
Eve - “I thrive on building products and architecture-as-code that cement the data culture we have here.”
Meghan - “I’ve built well-rounded skills and have been able to identify the type of engineering that suits me most..”
Mohan - “Amex has a stellar technology organization; I get opportunities to gain exposure across various stacks.”
Learn more about Tech careers on #TeamAmex.
Engineering principles
Agile Process
Change Management
Code Reviews
Communication and collaboration
Continuous delivery
Continuous Development
Knowledge sharing
Mentoring
Monitoring and logging
Open source contributor
Pair programming
Scrum
Company tech stack
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