Infrastructure Engineer

Explore roles

This role has expired

PayPoint

Infrastructure Engineer

Private salary

Liverpool

Hybrid

Graduate
Junior
Mid
Senior
Leader

Description

Hybrid requirements: This role has flexible working patterns.
We have an exciting opportunity to join our Infrastructure Team as an Infrastructure Engineer to help us drive stability and improvements to IT Infrastructure while we continue to push forward with next-gen cloud technology and automation.
Responsibilities:
Operational support of the Infrastructure carrying out 2nd and 3rd line analysis of incidents and problems
Engaging with relevant 3rd party support to assist with incident resolution
Resolution, Root Cause Analysis, Impact Analysis, and Escalation should be carried out in a timely manner with detailed documentation in the ticketing platform
Ensure compliance and operation within all company controls and security standards
Assist with Projects and Infrastructure Delivery
Proactively driving automation of infrastructure tasks to guarantee the outcome of repeatable tasks
Identify improvements to existing processes ensuring that, with agreement, these improvements are implemented in line with standards
Service improvement through best practices and new and innovative technologies
Ensure consistency and quality of the service so that all support tickets are progressed in line with operational service levels
Review and approve changes in line with the Change Management Process
Implement, maintain, and test DR services as required
Update documentation, policies, and procedures as well as ensuring that they are followed
Cover on-call for 1 week out of 4 per month
Requirements:
Proven Production Support or Project Delivery experience
Proven ability to document and explain designs
Detail-oriented with strong written and verbal communication skills
Expert knowledge in:
Windows Server OS (2016–2022)
Full Windows Stack including DHCP, DNS, AD
Linux (Ubuntu, RedHat, Rocky)
Microsoft Exchange 2013/2016
Microsoft Office 365
Microsoft Azure Stack (Compute, Networking, Azure Active Directory)
Hyper-V
Proven support experience in:
VMWare
NetApp
System Center
Cisco (Routers and Switches)
Microsoft SQL
IaC Technologies (Ansible, Terraform)
Understanding of security in relation to network, server, applications, data, and databases
Desirable experience:
PCI-DSS compliance
Proficient in PowerShell Scripting, Bash Scripting, or Python
Windows Storage Spaces and Storage Spaces Direct
HPE Hardware
Design of Highly Available Systems
Delivering projects and solutions from inception to completion
Experience with software products: zScaler, CrowdStrike, SIEM, Solarwinds, Zabbix, Grafana, Azure DevOps, Jenkins

Role tech stack

python
Python
powershell
PowerShell
bash
Bash

Culture overview

It's an exciting time to join PayPoint as we continue to grow rapidly, using our retail products and services expertise to develop innovative payment solutions for diverse markets. At PayPoint, we pride ourselves on our workplace culture and the positive working environment we create. We are committed to creating a diverse workforce and invite applications from candidates of all backgrounds. We are always looking for talented, smart and creative people to join our business. Our values: Our Vision is to achieve first-time delivery of outstanding technology and services to our customers, create a dynamic place to work for our people and deliver positive outcomes for all our stakeholders. We do this by living our six values, which together form the DNA of our culture. They guide our behaviour and interactions with all of our customers. Via our Monthly Values Award programme, we recognise individuals who demonstrate our company values in their day to day role. Each month we focus on one of our six values and reward an employee with £200 worth of Love2shop vouchers and the use of a premium car parking space for one month. 1. Ambitious: - Striving to achieve more - Always seeking to improve, in terms of personal development as well as what you do for the business - Creating an infectious energy and buzz - Being open to trying new things and learning from the experience 2. Collaborative: - Involving the right colleagues from across the business at an early stage to achieve the best outcome - Pulling together to get things done - Thinking beyond your own team/role to do the right thing for the business - Good communication – being transparent, keeping others informed and asking for and giving feedback 3. Accountable: - Taking responsibility for outcomes - Doing what you say you are going to do - Flagging issues/problems early - Putting things right when they do go wrong 4. Results-focused: - Focusing on activities that will have the biggest positive impact - Understanding what it takes and galvanising people across the business to ensure plans are delivered successfully - Always acting ethically and with integrity - Celebrating the success of all involved 5. Can do: - Being open, positive and helpful - Finding ways to overcome challenges - Going the extra mile to get things done - Being able to adapt quickly to different situations 6. Good colleague: - Taking the time to get to know colleagues and have fun - Thinking of others/the team - Supporting colleagues through difficult times - Providing good quality work to others

Employee benefits

Cycle To Work
Laptop
Life Insurance
Pension
Private Healthcare
Wellbeing Programme
Flexible Hours
Free Parking
Flexible Working
Free Food
Share Options

Office vibe

City Centre
Friday Drinks
Open Plan
Social Events

Location

Leadership

Simon Coles
CTO

Tech overview

At PayPoint, we connect millions of people and businesses through smart payments and retail technology. Our platform powers secure, scalable transactions across card, cash, open banking and digital channels - serving over 60,000 retail partners and leading consumer brands. We combine cutting-edge software and in-store hardware to deliver seamless omnichannel experiences, from parcel services to cash-to-digital payments. Built on a robust Microsoft-based architecture and certified to PCI DSS and ISO 27001 standards, our systems are designed for high availability, compliance and innovation. We’re expanding fast in open banking and API-driven services - shaping the future of payments, retail tech and customer engagement across the UK.

Engineering principles

Agile Process
Automated acceptance testing
Continuous Development
Continuous integration
Micro services
Pair programming
Scrum
Test Driven Development
Unit testing

Company tech stack

angularjs
AngularJS
blazor
Blazor
bootstrap
Bootstrap
csharp
C#
css-3
CSS 3
docker
Docker
dot-net
.Net
dot-net-core
.Net Core
git
Git
goland
Golang
html5
HTML5
javascript
JavaScript
jquery
jQuery
kanban
Kanban
See more
PayPoint
Infrastructure Engineer
This role has expired