Roles
American Express
Engineer III (Amex ID: 24011841)
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Description
ID: 24011841
Hybrid requirements: This role has flexible working patterns.
Most of our software development focuses on delivery new features while optimizing existing systems, building infrastructure, and eliminating work through automation. As part of the Site Reliability Engineering & Application Support (SRE & AS) team, you’ll have the opportunity to manage the complex challenges at scale which are unique to American Express, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE & AS’s culture of diversity, intellectual curiosity, problem solving, and willingness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big and try new things in a blame-less environment. We promote self-direction to work on relevant projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every single day. Today, creative ideas, insight and new points of view are at the core of how we craft a more powerful, personal and fulfilling experience for all our customers. We are looking for someone who is passionate about good design and excellent code; someone who can find solutions to hard technical and functional challenges and can work well within and across teams.
Responsibilities:
Serve as a member of an agile development team that drives discovery, build and implementation of Non-functional requirements.
Actively participates in architecture and engineering discussions.
Participate in code reviews, ad-hoc pair programming; contribute to iterative improvement of tools, automation and practices used by team.
Provide Operational support with building platform monitoring tools/dashboards, ad hoc reports.
Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks.
Responsible for availability, proactive monitoring / alerting, capacity planning, performance (reducing latency and increasing efficiency) to include testing for technical platforms.
Ensure application data flows are accurate and up to date with the objective to increase the knowledge base of all support teams and drive reliability.
Facilitates the resolutions of non-application issues (3rd party upstream issues, infrastructure issues, storage, database, network, file transfer etc.)
Be part of a global operations team that support a 24/7 model, willingness to work holidays and weekends.
Qualifications:
Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent work experience.
2 + years experience coding with Java, python, node, or a similar language with a strong desire to learn new languages. Experience with ML is a plus.
Excellent coding and scripting skills (Terraform/Ansible), knowledge of CICD tools (Jenkins, Gitlab and Artifactory), experience with monitoring/alerting/logging solutions (Splunk, Datadog, AWS, GCP Stackdriver, etc.)
Experience with Databases - Couchbase (Or a different Document DB/ NoSQL), PostgreSQL.
Experience in a public cloud environment with experience in designing and building cloud-native applications. Must have hands on experience with Kubernetes.
High degree of technical knowledge, ranging across several technologies (e.g., platform enablers including Prometheus, Consul, Vault, ELK and Infrastructure platforms including Cloud, networking and storage)
Hands on experience in building and enhancing distributed micro-service systems. Experience with ServiceMesh products such as Istio is a plus.
Awareness of the challenges of distributed systems and practices of building highly available platforms.
An affinity to connect with openness and transparency and a passion to learn new technologies and optimize them to their potential.
Good communication skills - able to explain concepts to product managers and business partners in ways that are relevant to them
High levels of energy, engagement, and ownership. Positive attitude is always welcome.
Curiosity to learn new technologies and code them into working prototypes
Excellent in communication, ability to learn fast & adaptive. Experience in a start up is a plus.
Attention to detail with strong thought leadership and analytical abilities
Role tech stack
Life at
American Express
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Culture overview
Our culture is built on a 175-year history of
courageous leadership, innovation, and an
unwavering commitment to back our customers,
communities, and each other. With shared values
and leadership behaviors, we’ve continued to set
the standard for what it means to provide the best
experience every day with premium products and
services that help our customers achieve their
aspirations. As part of Team Amex, you’ll build
strong relationships and collaborate
with colleagues around the world in an
environment where everyone is respected and
valued, and where you can reach your potential.
Here, your voice and ideas matter, your work
makes an impact, and together, you will help us
define the future of American Express.
Employee benefits
Bonus Scheme
Childcare Vouchers
Cycle To Work
Flexible Hours
Flexible Working
Laptop
Life Insurance
Pension
Private Healthcare
Season Ticket Loan
Wellbeing Programme
Office vibe
City Centre
Hackathons
Open Plan
Social Events
Location
Tech at
American Express
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Leadership
Ravi Radhakrishnan
Chief Information Officer
Tech overview
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
Make an Impact
Our tech teams power large scale platforms and products, enabling over 100 million global consumers and businesses.
Grow Your Career
Progress as either a people leader or technical expert, while increasing your domain expertise within a high-performing team.
Expand Your Skills
Use the latest languages, technologies, and delivery practices, and demonstrate your skills at internal hackathons, open-source days, and developer events.
Global Tech Career Pathways
Explore roles across 5x career pathways: Engineering & Architecture; Digital Product & Design; Service Delivery; Information Security; Product Delivery & Integration.
Find your place in Tech on #TeamAmex.
Meet our Tech Colleagues, leading through innovation.
Laurence - “What provides unparallel satisfaction in my role is having a meaningful contribution to combating cybercrime.”
Will - “Being able to move into different jobs around the company keeps things varied and exciting.”
Dev - “As a new colleague, I was astonished at how quickly I was able to acclimate… I’ve achieved a lot in my first year.”
Eve - “I thrive on building products and architecture-as-code that cement the data culture we have here.”
Meghan - “I’ve built well-rounded skills and have been able to identify the type of engineering that suits me most..”
Mohan - “Amex has a stellar technology organization; I get opportunities to gain exposure across various stacks.”
Learn more about Tech careers on #TeamAmex.
Engineering principles
Agile Process
Change Management
Code Reviews
Communication and collaboration
Continuous delivery
Continuous Development
Knowledge sharing
Mentoring
Monitoring and logging
Open source contributor
Pair programming
Scrum
Company tech stack
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