As we grow and more customers are adopting our platform, we are scaling up to meet the demand. This means more automation of our infrastructure and deployments as well as accurate health monitoring through all our clients, both new and old.
The person in this role will join the Site Reliability Engineering team (SRE). This team is transitioning away from a more traditional (client-facing) engineering model to develop a true SRE mindset and approach, alongside internal and external stakeholders.
This role is our first backshift SRE role and your role will be to help provide a service to our teams in other regions, particularly the United States.
What you’ll do
Be part of initiatives to maintain and improve our cloud infrastructure
Help to improve SRE and other teams’ working lives through automation of manual tasks
Help to make the hosting and deployment of Dayshape more scalable
Work as part of our SRE BAU team initially, helping to improve the working lives of our own SRE team and the teams we serve
Increase our knowledge sharing of SRE across the organisation
Improve the observability of Dayshape through reporting and tool creation
Drive improvements to our Cost of Giving Service (COGS)
Diagnose and triage escalated issues
Work as part of an out of hours on-call rota
Work will include the following technologies:
Azure
AzDevops
Pulumi
Python
Powershell scripting
Terraform
Yaml
About you
There is lots of scope for growth within this role (and the company overall). Somebody who is a great fit for this role will already have experience in an SRE role, or be an established software engineer keen to move into the SRE space. As this is a backshift role, you will need to be a self-starter, happy to work between the hours of 1:30pm-10pm.
You will relish working in the SRE team in an award-winning business
Working closely with others will be second nature to you, collaborating closely with your engineering colleagues, along with developing relationships with our support and implementation teams.
An excellent, kind, and supportive communicator (who often finds yourself un-crossing wires between your colleagues)
Are experienced working with the following:
Powershell
Python
Designing and building infrastructure using Azure and Azure Devops
Infrastructure as Code
CI/CD
Be comfortable debugging and understanding code
Knowledgeable about a range of technologies, and enjoy learning others
Have worked closely with all facets of an engineering department to drive good practice when it comes to deploying and making their systems observable
Great at breaking down big tasks into small chunks, solving tricky problems and tackling risks
Enjoy working in a busy, fast-paced cultureKeep a cool head in pressure situations, maintaining a problem-solving mindset, but also knowing when to escalate
Have at least 2 years experience working in DevOps and/or Site Reliability Engineering
Experience as a software developer or engineer, particularly if SRE-specific experience is limited.
Bonus points if you have experience with:
Pulumi
Python
SQL Server and SQL scripting
Terraform
Kusto What you’ll get
Salary £38,000-£43,990 (dependent on experience)
At least £1,000 per year to spend on professional and personal development
33 days’ holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days
Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement
Private healthcare and rewards through Vitality
Income protection and death in service cover
Enhanced family leave policies
Matched 5% auto-enrolment workplace pension scheme
Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service
Innovation Week twice a year - a chance to experiment and work off-project
Weekly All Hands meeting for inspiration and over-communication
Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, online games, D&D, and at-home cocktail classes!
Genuinely nice, smart people to work with, who are excited about growing our company
Working details
This is a full-time role (37.5 hours per week), working typically between 1:30pm-10pm to cover our US clients. We’re open to discussing working patterns and have flexible working options. We are looking at a shift allowance for this role. This role will also be required to cover some on-call rotation for out of hours major incidents (generally 1 week in every 5).
We’re ideally looking for someone in/around Edinburgh, though we’re open to the possibility of this being a remote role (as long as you’re in the UK). We don’t mandate required office time, but we find that most of the team in Edinburgh enjoy working from home 2-3 days a week, and come into our office to connect with each other, make use of space, and for meetings.