This is a great opportunity to work as part of the Operational Analytics team within the wider Insight & Analytics (I&A) team, powering The Telegraph’s business towards our goal of 1.5m subscribers. The Operational Analytics team ensures data integrity of several of our key data products across Editorial, Subscriptions and Advertising and delivers best in class BI and reporting tools that not only measure our KPIs but promotes self-serve across the business.
This is a hybrid role suitable for someone who has experience in the insight & analytics function but also has a strong, technical data background and enjoys solving data challenges, or a budding analytics engineer.
Key Responsibilities
Conduct data investigations across platforms used by Insight & Analytics, exploring the data and providing recommendations to help with resolutions.
Ensure the business logic for key I&A data is up-to-date, allowing for seamless reporting and analytical delivery across the department.
Keep our documentation up to date from both a technical and business facing point of view
Undertake maintenance & scope requirements for the Single Customer View data asset, collaborating with our Data Platform & Technology teams.
Understand the end to end view of data processing, whilst continuously identifying opportunities for improvement and automation.
Assist with developing new data products and tools that can be utilised across Insight & Analytics and wider business stakeholders, to optimise insight generation and deliver quicker results
Essential vs desirable skills required for the role
Essential:
Good numeracy skills and previous experience applying this to workplace problems
SQL experience, with the ability to join and transform multiple, complex datasets
Experience with building dashboards and visualisations in BI tools (e.g. Google/Looker Data Studio, Tableau or similar)
Ability to communicate and present complex data simply and clearly to non-technical stakeholders
A curious mindset
A positive and productive attitude that proactively suggests solutions to problems, constructively balancing the speed and quality of delivery.
Desired:
Excellent communication, presentation, interpersonal and analytical skills
Stakeholder management skills. We’re not a ticket in/out team, but a partner to the business that helps set successful growth strategies and proactively identify new opportunities.
Experience working within, or a good working knowledge of, Google Cloud Platform
Experience building self-serve, guided analytics tools or dashboards that enable non-data stakeholders to explore data and draw their own insights