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UBDS
Network Operations Engineer
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This role has expired
UBDS
Network Operations Engineer
8 Hermitage St, London W2 1BE
In office
Description
Responsibilities
Your primary role will be within our Infrastructure Operations centre, where you will join a team obsessed about delivery outstanding support, guidance and resolution to technology problems for our clients and for our own services and systems.
You will diagnose problems and troubleshoot issues across wired and wireless product lines, along with some more traditional/legacy network support. Provide engineering support for issues connected with the network infrastructure and Cloud
Implement and manage infrastructure systems, including servers, networks, and storage
Monitor system performance and troubleshoot issues to ensure high availability and performance
Design and implement security measures to protect systems and data from potential threats
Support the migration of systems and applications
Collaborate with cross-functional teams to drive continuous improvement and innovation initiatives
You will be a problem-solver, passionate about networking, Cloud technologies and Cyber Security
Diagnose and troubleshoot wireless, security, switching, and other various network-related issues.
Effectively communicate with customers regarding technical issues and customer service inquiries, both orally and in writing
Work with colleagues and our client’s teams to diagnose and resolve critical, escalated issu
Effectively communicate with customers regarding technical issues and customer service inquiries, both orally and in writing
Manage IT operations and network equipment like routers, switches, firewalls, and access points
About You
Experience in infrastructure operations/engineering within a dynamic fast paced environment
Diagnose and troubleshoot wireless, security, switching, and other various network-related issues
Strong knowledge of networking principles and technologies, including LAN, WAN, and VPN
Knowledge of network technologies, ideally with hands on exposure with both Wired and Wireless technologies
Knowledge of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.
Experience of using Cloud monitoring tools
Effectively communicate with customers regarding technical issues and customer service inquiries, both orally and in writing
Experience across multiple sectors
Flexible & a willingness to embrace change
Desire to learn new technologies & skills
Work with colleagues and our client’s teams to diagnose and resolve critical, escalated issues.
Proficiency in designing and managing server infrastructure (Windows/Linux)
Experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure)
Familiarity with security best practices and experience in implementing and managing security measures
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional team
Outstanding English language written and verbal communication skills and comprehension.
Outstanding customer service skills.
You must be eligible for SC Clearance
Ability to multitask and work under pressure.
Networking certifications such as CCNA, CompTIA Networks or equivalent
Willing to work unsociable hours to support on-going projects, migrations and implementations.
Requirements
Benefits
Why people choose to grow their careers at UBDS
People are the most important aspect of our business, so adding the right people to the team and helping them grow is critical. This is why we’ve invested in a people-focused team to look after the entire employee experience.
With an impressive portfolio of customers in both the public and private sectors, we have a variety of exciting projects to be involved in. As a technology agnostic organisation, you’ll gain exposure to the world’s leading and latest technology.
Employee Benefits
Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
Private medical cover for you and your spouse/partner, offered via Vitality
Discretionary bonus based on a blend of personal and company performance
Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
Electric Vehicle leasing with salary sacrifice
Contributed Pension Scheme
Death in service cover
Hybrid Working - UBDS offers a flexible working environment to help enable you to operate at your maximum regardless of your location. With offices in London & Manchester we offer a culture that is focussed on outcomes and giving you a work life balance but at that same time creating and driving a culture of inclusivity and togetherness
Role tech stack
UBDS
Network Operations Engineer
8 Hermitage St, London W2 1BE
This role has expired