This is a really exciting time to join our Halfords Garage Services team.  You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success.  Supported by an Assistant Manager and Workshop Controller you’ll lead a team of around 11, with skilled technicians and customer services advisors to deliver a seamless service.

•            Maximum amount £40,823 per annum

•            Average uncapped bonus of £10,800 per year (with potential to earn more)

•            5 days a week

•            Earn extra with our refer a friend scheme – T&C’s Apply.

To be a success in this role:

You’ll have a track record of achieving success with teams, working to give customers a fantastic experience. Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll really come into your own.

Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results.

You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand. Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliver against – and exceed - sales margin and profit targets.

Along with:

• Experience of exceeding customer metrics targets through effective management

• Experience of delivering coaching/training in the moment to colleagues

• Management experience, including managing capability and performance

• Experience of developing colleagues through delivery of technical training

• A track record of success in delivering against sales targets

• Experience of meeting compliance standards across Health and Safety and quality

• Excellent communication skills, verbally and in writing

• Experience of labour force scheduling, with proven time management skills

• IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems

• A current full valid driving licence

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

• 25% off most of our products in Halfords Retail stores and online
• Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• At least 25% colleague discount at Tredz
• Life assurance
• Uniform
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle2Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

You will need to be available to attend Redditch Head Office for an assessment centre, dates to be confirmed.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Service Now/Atlassian Product Owner

This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available.

Role Purpose:

As the Atlassian & ServiceNow Product Owner, you are the strategic and operational owner of the organisation’s Jira, Confluence, and ServiceNow platforms. You define the vision, roadmap, and daily management of both toolsets, ensuring they are aligned with business goals, consistently adopted across teams, and configured to support high-quality, insightful delivery and ITSM excellence.

This role bridges product ownership (what the platforms should do and why) with administration (how they are configured and run). You work closely with Technology, PMO, Transformation, COO teams, and business stakeholders to translate requirements into practical, scalable solutions that reinforce standard ways of working, maintain data integrity, and provide clear, actionable insight into work and delivery.

Key Accountabilities & Responsibilities:

Product Ownership & Strategy

• Define the product vision for Atlassian and ServiceNow platforms aligned with organisational goals

• Maintain a full, strategic roadmap covering enhancements, integrations, and platform evolution

• Prioritise outcomes, epics, and features that maximise value while balancing feasibility and risk

• Make informed decisions on product direction, adoption priorities, and technical trade-offs

Backlog Management & Change Delivery

• Own, refine, and prioritise the Jira backlog across features, improvements, and fixes

• Review configuration change requests, approving or rejecting based on value, standards, and impact

• Coordinate delivery of changes with administrators, engineers, third parties, and vendors

Stakeholder Engagement & Requirements

• Build strong relationships across PMO, Transformation, COO teams, and business stakeholders

• Facilitate workshops to gather requirements, understand pain points, and align Jira to business processes

• Communicate upcoming changes, new capabilities, and best-practice guidance clearly and proactively

Design, Configuration & Standards

• Design intuitive, consistent solutions across Jira, Confluence, and ServiceNow

• Define and enforce usage standards, including issue types, workflows, fields, and naming conventions

• Configure and maintain projects, boards, screens, schemes, workflows, and permissions in line with governance

Training, Support & Adoption

• Provide expert guidance on Jira usage, workflows, and best practices

• Maintain user guides, FAQs, and enablement resources

Insights, Reporting & Data Quality

• Define KPIs for Jira adoption, value, and platform health

• Create dashboards and reporting that provide actionable insights into flow, throughput, and delivery

Testing, Governance & Compliance

• Translate business requirements into configuration needs and test scenarios

• Coordinate and perform UAT, ensuring changes meet acceptance criteria

• Maintain governance for Jira configuration, change requests, and approval processes

• Ensure Jira usage aligns with organisational policies and regulatory requirements

Ecosystem Management

• Ensure platform stability, performance, integrations, and licensing are effectively managed

• Provide product requirements to inform technical decisions relating to infrastructure or integrations

Key Skills, Experience & Knowledge:

• Atlassian certifications (e.g. ACP-100, ACP-120, ACP-620)

• Proven experience administering Atlassian and ServiceNow products in a medium or large organisation

• Strong understanding of Agile, Scrum, and Kanban methodologies

• Knowledge of ITSM best practices and modern delivery frameworks

• Hands-on experience configuring workflows, issue types, schemes, permissions, dashboards, and automation

• Strong stakeholder management and requirements-gathering skills

• Ability to balance team-level flexibility with enterprise-wide governance and standardisation

• Experience with Atlassian Cloud migrations or large-scale Jira implementations

• Experience with automation, scripting, or REST APIs (preferred)

What we offer in return?

• A collaborative and fast paced work environment
• Health care cash plan
• Opportunity for a yearly bonus scheme
• 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
• Life Assurance 4x annual salary
• Vibrant, modern offices

About the business:

Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.

About the job
Job summary
Senior User Researcher
At the IPO, as a Senior User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues.
You will have experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to collaborate across projects and professions when needed.
You will be joining a well-established, inclusive and close-knit team of professionals who are passionate about improving the experiences of our users.
You can expect a warm welcome, and to be supported in all aspects of personal and professional development.
You’ll be encouraged to spend time developing your skills and supported to gain or maintain professional qualifications and accreditations.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Job description
Main duties consist of but are not limited to:
At this level, you will be expected to:

• plan and deliver user research to support your allocated project
• support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery
• work with others to align user research activities with wider plans to inform a service proposition
• Mentor, coach and train B1 (junior)/B2 (mid-weight) User Researchers (line management is not currently required, but may feature as the team grows)
• be proactive in user research planning - define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery.
• be confident to apply user research methods in practise and seek support and advice from colleagues on choice of methods where required to increase your user research toolkit.
• support the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service
• present findings that inform wider decisions to key internal and external stakeholders and support at departmental service assessments
• contribute to the user research community across government

Person specification
Essential criteria

• Experience in delivering user research in an AGILE project environment
• Strong understanding of user-centred practices
• Strong understanding of the GDS Service Manual

How to Apply
Click the ‘Apply now’ button and complete the application form by providing the following:
Your CV

• Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc.
• Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.

750-word Personal Statement

• Use this to explain why you’re suitable for the role .
• Structure your statement around the essential criteria in the Person Specification.
• Make sure to provide clear examples to show how you meet each requirement

For further information on the sift and interview stages of this recruitment campaign, please head to our ‘Things you need to know’ section below.
Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
If you require job-specific information, please contact: Gill Richardson.
E-mail:
Telephone:
Behaviours
We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Making Effective Decisions

Technical skills
We’ll assess you against these technical skills during the selection process:

• At interview you will be assessed on technical criteria

Benefits
Alongside your salary of £36,736, Intellectual Property Office contributes £10,642 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• A flexible working scheme with excellent development opportunities
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
• Family friendly policies that support modern working families and individuals with caring responsibilities
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group
• Eligibility for special and office-wide bonus payments
• The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com)
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
• Free car parking is available on site at our Newport office
• On-site shop, restaurant and coffee shop at our Newport office

For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Please note that benefits may be subject to change.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
Stage 1 - Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your CV will be used to assess your suitability for the role and your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria.
Stage 2 - Interviews
If invited to interview Behaviours, Technical and Strength based questioning will be used.
Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information.
Applicants to note: CVs sent direct to the IPO will not be accepted.
This post is being advertised to Internal , across Government and external candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process.
For more information on the IPO’s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job
Job summary
Senior Business Analyst
As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards.
Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers.
This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by:

• Delivering Excellent IP Services
• Creating a World-leading IP Environment
• Making the IPO a Brilliant Place to Work

Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office .
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Job description
Main duties consist of but are not limited to:

• Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged.
• Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards.
• Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality.
• Identify and articulate options considering opportunities and limitations related to business and technology.
• Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation.
• Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support.
• Develop and promote best practice, standards and guidance.

Person specification
Essential Criteria

• Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques.
• Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions.
• Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers.
• Comfortable working with individuals at various skill levels up to and including senior management levels.
• Experience of gaining consensus where there are strong differing opinions.
• BCS International Diploma in Business Analysis, or equivalent.
• Strong presentation and communication skills across a variety of situations and levels of stakeholders.
• Experience of developing BA best practice, standards and guidance.
• Experience tutoring and mentoring others Business Analysts

How to Apply
Click the ‘Apply now’ button and complete the application form by providing the following:
Your CV

• Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc.
• Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.

1000-word Personal Statement

• Use this to explain why you’re suitable for the role .
• Structure your statement around the essential criteria in the Person Specification.
• Make sure to provide clear examples to show how you meet each requirement.

For further information on the sift and interview stages of this recruitment campaign, please head to our ‘Things you need to know’ section below.
Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
If you require job-specific information, please contact Dominic Read
E-mail:
Telephone:
Behaviours
We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Changing and Improving

Benefits
Alongside your salary of £47,766, Intellectual Property Office contributes £13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Unlimited Pluralsight video learning access
• Access to Microsoft’s ESI training suite
• Hybrid working with no core hours
• Substantial support for career progression
• 25 days annual leave moving to 30 days in annual increments
• You will also get 8 days public leave and 1 day privilege leave

For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Please note that benefits may be subject to change.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
Additional details on security and vetting
Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance .
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.
Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK
If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact
Stage 1 - Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your CV will be used to assess your suitability for the role and Your 1000 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria
Stage 2 - Interviews
If invited to interview Behaviours and Experience based questioning will be used.
Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information.
Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
Interviews for this role will be carried out in person at our Newport Office.
This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren’t offered after passing the interview, you’ll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.
Applicants to note: CVs sent direct to the IPO will not be accepted.
There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference .
This post is being advertised to Internal , across Government and external candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process.
For more information on the IPO’s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Salary £30k - £35k, salary depending on skills and experience
Full time, 37 hours a week

Permanent

Hybrid working, Peterborough office

Anglian Water offers a flexible approach; this role provides you with hybrid working.

We’re looking for a highly analytical and strategic Programme Benefits Analyst to join our Major Projects team within Strategic Asset Management. This role is pivotal in ensuring that the benefits from large-scale, strategic projects are clearly defined, tracked, and realised in alignment with Anglian Water’s business goals.

You’ll work at the intersection of project delivery and business strategy, providing critical insight and assurance that the value promised in business cases is achieved and sustained post-implementation.

Key Responsibilities:

• Collaborate with sponsors and delivery teams to define and prioritise measurable benefits.
• Develop benefits maps and profiles aligned with strategic objectives.
• Maintain benefits realisation plans and monitor performance throughout the project lifecycle.
• Engage senior stakeholders to ensure ownership and accountability for benefit delivery.
• Produce insightful reports and dashboards for governance boards.
• Conduct post-implementation reviews and contribute to continuous improvement of benefits frameworks.

About You:

• Experience in benefits management on complex major projects.
• Skilled in benefits mapping, logic modelling, and scenario analysis.
• Strong stakeholder engagement and communication skills.
• Proficient in data analysis tools (e.g. Excel, Power BI).
• High attention to detail and a structured, methodical approach.
• Comfortable operating in a fast-paced, high-profile environment.

Qualifications & Experience:

• Professional qualification in benefits management (desirable).
• Experience contributing to business cases using the HMT 5-case model.
• Strong analytical and problem-solving capabilities.

As a valued employee, you’ll be entitled to:

Full private healthcare with no excess

25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

A flexible working culture

Competitive pension scheme - we double-match your contributions up to 6%

Life Assurance at eight times your salary

Personal Accident cover - up to 5x your salary

Bonus Scheme

Lots of great discounts

Flexible benefits to support your wellbeing and lifestyle

Why Apply?
Join a purpose-led organisation committed to environmental sustainability and innovation. We offer a collaborative culture, flexible working, and the opportunity to make a real impact on major infrastructure projects.

Closing date: 27th April 2026

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