Senior Service Designer - 6 months, Inside IR35 up to £480 a day

Milton Keynes/Hybrid working

Parity Group are delighted to partner with our client, a public sector organisation, who is looking to recruit a Senior Service Designer for a minimum 6-month period, this role will Hybrid working and based in Milton Keynes.

You will receive a daily rate of up to £480 a day and the contract will see you INSIDE IR35.

This role will lead the design of secure, scalable, and operationally robust services across a complex technology portfolio. The successful candidate will work closely with architects, service owners, and delivery teams to ensure services are designed to meet user needs while aligning with enterprise architecture, operational support models, and government security standards.

Key Responsibilities

• Lead the creation of end-to-end service designs across the full service life cycle.
• Produce clear and reusable service design artefacts including service blueprints, customer journeys, and design specifications.
• Develop Service Design Packages (SDPs) to support transition into live operations.
• Define service models including SLAs, OLAs, and underpinning support agreements.
• Ensure services are secure, resilient, scalable, and cost-effective.
• Work collaboratively with Service Owners, Product Owners, Architects, and delivery teams to translate requirements into operational service designs.
• Participate in design governance and assurance reviews, presenting designs and incorporating feedback.
• Identify design risks and ensure traceability throughout the service life cycle.
• Support operational readiness and service transition activities.
• Contribute to continuous service improvement using performance insights and user feedback.

Essential Skills & Experience

• Proven experience delivering end-to-end service design within complex IT environments.
• Strong understanding of IT service life cycle management and ITSM frameworks, such as ITIL Certification.
• Experience producing Service Design Packages (SDPs) and operational service documentation.
• Ability to translate business, technical, and operational requirements into practical service designs.
• Experience collaborating with enterprise architecture teams and aligning with strategic technology objectives.
• Experience facilitating co-design workshops and stakeholder engagement sessions.
• Knowledge of UK government digital and security frameworks including standards from the Government Digital Service and National Cyber Security Centre.
• Experience working with secure or air-gapped platforms within government or regulated environments.

Desirable

• Membership of a professional body such as BCS, The Chartered Institute for IT or Institution of Engineering and Technology.
• Experience designing services within secure government environments
• Awareness of AI technologies supporting operational efficiency.

If this sounds like the role for you then do not hesitate to get in touch with me, Lynne Strang, for more information or simply click on the apply button.

Parity - Better Decisions: Better People

Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services.

We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position

At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website

Senior Service Designer - 6 months, Inside IR35 up to 480 a day

Milton Keynes / Hybrid working

Parity Group are delighted to partner with our client, a public sector organisation, who is looking to recruit a Senior Service Designer for a minimum 6-month period, this role will Hybrid working and based in Milton Keynes.

You will receive a daily rate of up to 480 a day and the contract will see you INSIDE IR35.

This role will lead the design of secure, scalable, and operationally robust services across a complex technology portfolio. The successful candidate will work closely with architects, service owners, and delivery teams to ensure services are designed to meet user needs while aligning with enterprise architecture, operational support models, and government security standards.

Key Responsibilities

• Lead the creation of end-to-end service designs across the full service lifecycle.
• Produce clear and reusable service design artefacts including service blueprints, customer journeys, and design specifications.
• Develop Service Design Packages (SDPs) to support transition into live operations.
• Define service models including SLAs, OLAs, and underpinning support agreements.
• Ensure services are secure, resilient, scalable, and cost-effective.
• Work collaboratively with Service Owners, Product Owners, Architects, and delivery teams to translate requirements into operational service designs.
• Participate in design governance and assurance reviews, presenting designs and incorporating feedback.
• Identify design risks and ensure traceability throughout the service lifecycle.
• Support operational readiness and service transition activities.
• Contribute to continuous service improvement using performance insights and user feedback.

Essential Skills & Experience

• Proven experience delivering end-to-end service design within complex IT environments.
• Strong understanding of IT service lifecycle management and ITSM frameworks, such as ITIL Certification.
• Experience producing Service Design Packages (SDPs) and operational service documentation.
• Ability to translate business, technical, and operational requirements into practical service designs.
• Experience collaborating with enterprise architecture teams and aligning with strategic technology objectives.
• Experience facilitating co-design workshops and stakeholder engagement sessions.
• Knowledge of UK government digital and security frameworks including standards from the Government Digital Service and National Cyber Security Centre.
• Experience working with secure or air-gapped platforms within government or regulated environments.

Desirable

• Membership of a professional body such as BCS, The Chartered Institute for IT or Institution of Engineering and Technology.
• Experience designing services within secure government environments
• Awareness of AI technologies supporting operational efficiency.

If this sounds like the role for you then do not hesitate to get in touch with me, Lynne Strang, for more information or simply click on the apply button.

Parity - Better Decisions: Better People

Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services.

We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position

At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We are partnering with a well-established healthcare manufacturer known for delivering high-quality, innovative products within aseptic, medical & cleanroom settings. You’ll work closely with cross-functional teams, key opinion leaders, and customers to bring new ideas to market and elevate an already respected product portfolio.

This is a full-time, permanent position, based at the head office in Luton, with 2 days of travelling required in the field throughout the UK

What s on offer?

• Excellent Salary & Benefits - A competitive starting salary plus benefits!
• Collaborative, People-Driven Culture A supportive environment where cross-functional teamwork and open communication empower employees to thrive and contribute meaningfully.
• Job Stability Thrive in one of the industry s most resilient and future-proof organisations.

Ideal Requirements

• A proven track record of success in marketing, ideally within the Medical Device market.
• Aseptic experience is preferred, but not essential,
• Educated to degree level in Life Sciences, Healthcare, or a related field.
• Experience working with Key Opinion Leaders in Aseptic or Oncology settings to support product lifecycle activities.

Role Responsibilities

• Drive the full product lifecycle from shaping strategy and roadmap through to launch, promotion, and post-market performance.
• Build strong partnerships with key opinion leaders, customers, and internal teams to uncover new opportunities and keep products aligned with market needs.
• Use data, customer insights, and market trends to influence product direction and deliver growth-focused strategies.

Recruitment Process

• 2 stage interview process.
• Interviews ASAP!

Excited to learn more? Click apply or reach out to the MedTech recruitment team for full details!

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.

Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

the position

The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation.

Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI’s and business structures.

The Transformation Manager will act as Change Lead for the UK into our Global change network.

Key Responsibilities

• Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy
• Managing and coaching team members to develop professionally
• Managing performance and behaviour of the team
• Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved
• Optimising and digitalising processes to increase productivity and growth
• Supporting the Transformation Partners to challenge the status quo and think about the “art of the possible”
• Creation of as-is and “to-be” processes
• Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined.
• Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time.
• Provide guidance on engagement tactics that can be used to increase adoption of the programmes
• Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management.
• Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU.
• Provide input to support the design and delivery of training programmes and communications with L&D and Marketing.
• Manage and execute their own transformation projects whilst managing team members to execute business transformation activities.

Candidate Profile

• Recruitment experience preferential not essential
• Proven experience delivering transformation initiatives
• Ability to analyse business processes to identify improvement opportunities
• Change management experience
• Familiarity with “Lean” or “design thinking” principles
• A background of managing people and working with senior stakeholders
• A leader who can balance technical execution with the human side of change
• Excellent verbal and written communication skills
• Work with a lot of autonomy
• Highly resilient with the ability to prioritise and multi task effectively
• Proven problem-solving skills with the ability to form well thought out conclusions and recommendations.

If you want to join one of the world’s largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy.

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.

Randstad is committed to equal opportunities for all and will not discriminate based on an individual’s sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)

Talent & Development Manager (No Direct Reports)
Location: Hybrid
Hours: 37 per week
£50,000 - £55,000 + Car Allowance

A dynamic and expanding automotive organisation is seeking a proactive Talent & Development Manager to lead recruitment, learning and development, culture initiatives, and payroll coordination. Reporting closely to the Head of HR within a small, collaborative team, this managerial role involves no direct reports but offers significant scope to influence people strategies.

Role Overview
You will oversee the entire employee lifecycle from attraction and onboarding to development and retention. This role blends operational HR, employee development, and project management to support the organisation s growth.

Key Responsibilities

• Manage end-to-end recruitment processes, enhancing hiring efficiency and candidate experience
• Deliver onboarding programmes, management training, and broader learning and development initiatives
• Support talent reviews, performance management processes, and succession planning
• Coordinate payroll adjustments and maintain accurate HR records
• Advise managers on employee relations matters, including probation, attendance, and performance
• Contribute to culture, engagement, and people-focused projects
• Utilise HR data to identify trends and recommend improvements

Candidate Profile

• Proven experience in recruitment, learning and development, or HR advisory/partnering
• Knowledge of employee relations and UK employment legislation
• Familiarity with payroll processes, including amendments and accuracy verification
• Ability to thrive in a fast-paced, multi-departmental environment
• Excellent stakeholder management and relationship-building skills
• Proactive, solutions-oriented approach
• Competent in MS Office and HR information systems

Desirable Qualifications and Experience

• Experience within the automotive or engineering sectors
• CIPD Level 5 qualification or higher

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. You’ll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you’ll ensure every digital interaction reflects Sky’s brand and ambition to deliver outstanding customer experiences.

What you’ll do

• Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.
• Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys.
• Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes.
• Shape research practices and operations, promoting the value of user research across the organisation
• Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability.
• Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.

What you’ll bring

• Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications.

• Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques.

• Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms.

• Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations.

• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

** AnalyticsRequirementLead - 12 Month FTC *\

PURPOSE OF THE ROLE:

This role is responsible for managing analyticsdelivery, overseeing report request workflows, translating business needs into actionabledatarequirements and leading agile sprint execution for analyticsinitiatives. This role partners closely withbusinessstakeholders and technical teams to ensure high-quality, timely and scalable analytics solutions.

COMPANY OVERVIEW

IMSERV is one of the UK’s leadingdata collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online datamanagementanalysis and reporting software.

MAIN RESPONSIBILITIES:

• Act as the primary point of contact for DevOps-relatedinitiatives and escalations.
• Drive best practices for CI/CD, monitoring, and operational excellence.
• Input to and manage the analytics and reporting request intake process.
• Evaluate, prioritize, and engage with key stakeholders to plan delivery of reporting requests based on business value and capacity.
• Track delivery progress and communicate timelines, risks, and dependencies.
• Refine report requests into well-defined metrics, KPIs, and datarequirements, with clear acceptance criteria.
• Document report logic, data sources, assumptions, and validation rules.
• Work with SMEs to identifydata gaps, quality issues, and integration needs early in the project lifecycle.
• Lead sprint planning, backlog refinement, and sprint reviews for analytics work.
• Define and monitor sprint execution, resolve blockers, and ensure on-time delivery

PERSON SPECIFICATION:

• Strong experience in dataanalytics, reporting, or businessintelligence.
• Hands-on experience with SQL and analytics or BI tools (e.g., Tableau, Power BI, Looker) is desirable.
• Experience with cloud data platforms or data warehouses.
• Familiaritywithdata governance and data quality frameworks.
• Experience working in agile or scrum-based environments.
• Understanding of KPIs, metrics design, and data modelling concepts.
• Excellent stakeholdercommunication and requirement-gathering skills.
• Ability to establish and clearly define developmentrequirements based on business requests.

COMPANY BENEFITS:

• 28 days annual leave plus Bank Holidays
• Annual leave Buy & Sell scheme
• Enhanced Salary Sacrifice Pension Contributions
• Life Assurance up to 6 X Base Salary*
• Simply health Healthcare plan (Upgrades available)
• Car Salary Sacrifice Scheme*

(*Length of service & T&Cs apply)

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel ourbusiness forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring thatequality, diversity, and inclusion remain central to ourbusiness and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourageapplications from as inclusive a group as possible. We recognise that a balanced workforce encouragescollaboration and innovation, promotes entrepreneurship and a feeling of ownership.

These are the key drivers of ourbusiness, thatour customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)

** Analytics Delivery Lead - 12 Month FTC **

PURPOSE OF THE ROLE:

This role is responsible for managing analyticsdelivery, overseeing report request workflows, translating business needs into actionabledatarequirements and leading agile sprint execution for analyticsinitiatives. This role partners closely withbusinessstakeholders and technical teams to ensure high-quality, timely and scalable analytics solutions.

COMPANY OVERVIEW

IMSERV is one of the UK’s leadingdata collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online datamanagementanalysis and reporting software.

MAIN RESPONSIBILITIES:

• Act as the primary point of contact for DevOps-relatedinitiatives and escalations.
• Drive best practices for CI/CD, monitoring, and operational excellence.
• Input to and manage the analytics and reporting request intake process.
• Evaluate, prioritize, and engage with key stakeholders to plan delivery of reporting requests based on business value and capacity.
• Track delivery progress and communicate timelines, risks, and dependencies.
• Refine report requests into well-defined metrics, KPIs, and datarequirements, with clear acceptance criteria.
• Document report logic, data sources, assumptions, and validation rules.
• Work with SMEs to identifydata gaps, quality issues, and integration needs early in the project lifecycle.
• Lead sprint planning, backlog refinement, and sprint reviews for analytics work.
• Define and monitor sprint execution, resolve blockers, and ensure on-time delivery

PERSON SPECIFICATION:

• Strong experience in dataanalytics, reporting, or businessintelligence.
• Hands-on experience with SQL and analytics or BI tools (e.g., Tableau, Power BI, Looker) is desirable.
• Experience with cloud data platforms or data warehouses.
• Familiaritywithdata governance and data quality frameworks.
• Experience working in agile or scrum-based environments.
• Understanding of KPIs, metrics design, and data modelling concepts.
• Excellent stakeholdercommunication and requirement-gathering skills.
• Ability to establish and clearly define developmentrequirements based on business requests.

COMPANY BENEFITS:

• 28 days annual leave plus Bank Holidays
• Annual leave Buy & Sell scheme
• Enhanced Salary Sacrifice Pension Contributions
• Life Assurance up to 6 X Base Salary*
• Simply health Healthcare plan (Upgrades available)
• Car Salary Sacrifice Scheme*

(*Length of service & T&Cs apply)

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel ourbusiness forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring thatequality, diversity, and inclusion remain central to ourbusiness and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourageapplications from as inclusive a group as possible. We recognise that a balanced workforce encouragescollaboration and innovation, promotes entrepreneurship and a feeling of ownership.

These are the key drivers of ourbusiness, thatour customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We are looking for an experienced Data Product Owner to join our Group Technology team inMilton Keynes. You will play a leading role in delivering change to the Connells Group Data Platforms. You will be helping to steer direction of the Group Data Platform with the Data Delivery Manager and Data Director. As a Data Product Owner, you will be creating and prioritising the workload for five separate teams via their Team Leads. The role supports the business objectives and strategy through the delivery of secure, supportable and scalable on-premises, cloud and hybrid data and reporting platforms.

We offer a hybrid working arrangement with 2 days per week in our office in Milton Keynes.

Key Responsibilities:

• Lead the Group Data Platform product strategy and roadmap, aligning with business objectives to improve our group data ROI
• Analyse data and engage with customers to gather feedback, validate ideas, and ensure product alignment with customer needs and business objectives
• Owns the product backlog & prioritisation process, in partnership with Data Director and Data Delivery Manager
• Gather and document epics, features and user stories and prioritize the backlog based on user feedback, business value, and resource availability in partnership with Data Delivery Manager
• Develop and maintain an outcome-based product roadmap and actively contribute to business cases for resourcing and tools
• Lead and inspire a cross-functional team of engineering, design, and stakeholders throughout the product development lifecycle
• Establish key performance indicators (KPIs) to measure product success. Test, learn and iterate fast to prove the viability of the service as quickly and as cheaply as possible
• Facilitate product demos and user acceptance testing activities
• Support various agile ceremonies, such as backlog refinement, sprint planning, retrospectives?
• Works with other Group Technology teams to ensure project and team dependencies are highlighted and met.
• Works with the Data Director to highlight and manage Risks and Issues

Experience and Skills Required:

• Proven experience working as a product owner or similar role
• Experience of JIRA and Confluence
• Strong understanding of product management practices?
• Understanding of Cloud Development, Data Modelling, PowerBI, AI and Machine Learning modelling
• Experience of SQL server, Azure and Microsoft Fabric
• Customer-focused mindset with a passion for delivering high-quality solutions
• Excellent oral and written communication skills
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
• Excellent interpersonal skills and ability to work collaboratively in a cross-functional team environment
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities
• Ability to lead a team and encourage the team to meet and exceed goals and targets
• Able to take pragmatic decisions to move forward with an eye for short/medium/long term outcomes

Additional Information

Please note that we are unfortunately unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK.

Connells Group UKis an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Senior Solution Specialist - London, UK

About the Role

Want to lead solutions that make a real difference and power innovation? At EDF, we believe Success is Personal – your journey matters as much as ours. Join us and help design and optimise solutions that shape the future.

The Opportunity

This role blends technical expertise with business analysis skills. You’ll not only design and deliver complex technical solutions but also work closely with stakeholders to understand business needs, translate them into actionable requirements, and ensure solutions align with strategic objectives. This dual focus means you’ll be equally comfortable diving into technical detail and engaging in business discussions to shape outcomes that deliver real value.

As a Senior Solution Specialist, you’ll play a pivotal role in driving our transition towards An Electric Britain. You’ll lead the design and delivery of complex solutions, collaborating with cross-functional teams to solve technical challenges and mentor others along the way.

From Agile delivery and automation to strategic decision-making, you’ll have opportunities to grow your expertise and influence technical roadmaps. We’ll support your development through knowledge sharing, continuous improvement initiatives, and exposure to cutting-edge technologies.

Sitting in our Flexible Solutions team, the role will shape the future of flexible energy use, using innovative technology to provide our customers with the tools to reduce electricity demand during peak times.

You’ll join us on a salary of circa £57,600 per annum (DOE), with the potential for an annual bonus. This is a flexible hybrid role, giving you the freedom to work from home and meet with your team and stakeholders when required.

Who You Are

We’re looking for a Senior Solution Specialist who thrives in dynamic environments and brings strategic thinking to every challenge. To be shortlisted, you need to offer…

• Solution expertise: Strong understanding of technical, process, operational and right-sourcing options
• Agile leadership: Proven delivery within Agile Scrum teams and solid knowledge of Agile principles
• Problem-solving excellence: Track record of analysing and resolving complex technical challenges
• Mentorship: Experience guiding and developing less experienced team members
• Collaborative communication: Great communication skills to convey technical concepts clearly
• Adaptability: Comfortable with evolving requirements and resilient under change
• Strategic thinking: Skilled at aligning decisions with business goals and technical roadmaps

You’ll need the right to work in the UK.

What You’ll Be Doing

• Leading the design of complex solutions and translating user stories into scalable outcomes
• Driving Agile delivery and promoting best practices across Scrum teams
• Analysing requirements and validating solutions against business needs
• Providing technical leadership and mentoring team members
• Championing continuous improvement and quality assurance

Pay, Benefits and Culture

Alongside a starting salary of circa £57,600 per annum (DOE), potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Closing date for applications: 15th March 2026

Join us and find your success at EDF!

#SuccessIsPersonal #EDFcareers #LI-Hybrid

Success is Personal. It’s your journey, powered by us. Join us and drive the transition towards an Electric Britain.

Senior Delivery Manager

Delivery Management, Agile Transformation, Digital Products and Services, User-Centred Design, Scrum Master, Agile and Lean Practices, Product Lifecycle, Financial Services

• £60,000 - £70,000 per annum + benefits
• Hybrid with 2 days per week on site in Bedford

Join a leading organisation dedicated to improving financial wellbeing across the UK. As a Senior Delivery Manager, you will lead the delivery of complex, high-risk digital products and services. You will be at the forefront of agile transformation, mentoring delivery managers, and promoting inclusive, user-centred design.

Day-to-day of the role:

• Operate flexibly across both Delivery Manager and Scrum Master roles, adapting to support team and project delivery needs.
• Own the end-to-end delivery process of digital products and services, managing schedules, timelines, risks, and issues.
• Collaborate with Product Owners, Engineering, and Test teams to ensure alignment and a shared understanding of goals.
• Facilitate Scrum ceremonies, including sprint planning, retrospectives, daily stand-ups, and backlog refinement.
• Coach teams on agile principles and foster continuous improvement in delivery practices.
• Lead and motivate multi-disciplinary teams, including a mix of permanent staff and third-party suppliers, to deliver impactful digital services.
• Serve as the main point of contact for business stakeholders, ensuring clear communication and alignment throughout the delivery lifecycle.
• Champion agile delivery and actively contribute to the Delivery Management Community of Practice.
• Ensure compliance with relevant standards, including service standards and accessibility.
• Translate business needs into actionable plans, supporting resource planning and operational delivery.

Required Skills & Qualifications:

• Proven ability to operate effectively as both a Delivery Manager and Scrum Master.
• Expertise in Agile and Lean practices, with a track record of coaching teams and innovating delivery approaches.
• Strong communication skills, capable of engaging senior stakeholders and bridging technical and non-technical discussions.
• Experience delivering products with blended teams of permanent staff and third-party suppliers.
• Deep understanding of the product lifecycle and ability to plan across complex environments.
• Proven track record of maintaining delivery momentum and resolving issues across teams.
• Experience leading successful delivery teams and fostering collaborative, transparent environments.
• Demonstrable experience in Agile delivery across the product lifecycle.
• Ability to inspire teams, facilitate feedback loops, and adapt team dynamics to suit delivery needs.

Benefits:

30 days annual leave, up to 20% pension contributions, Cycle to Work and more.

In the first instance please submit your CV.

Data Design Lead

SAP Global Transformation

Luton - Hybrid - outside IR35 - £650 per day

As the S/4HANA Data Design Lead for the EPO Data Competency Centre, you will orchestrate the seamless design and deployment activities across a subset of the data design area to ensure an integrated, predictable and transparent delivery.

You will work with a dynamic global team of S/4HANA Data Design Leads and Data Design Experts managing the delivery interrelation with a wide set of programme and BAU stakeholders, including Enterprise Process Owner teams, extended Data teams, Deployment colleagues, technical teams, as well as BAU SMEs.

You will bring structure, clarity, and programme leadership to complex delivery cycles, by not only establishing and executing robust project management concepts but also steering the data design functions responsible for it by acting as a sparring partner and providing SME experience and good practice direction to the team.

This role is your chance to demonstrate your expertise in agile delivery and SAP Activate methodology. You will be the bridge between process design and business deployment, reporting to the Senior Project Manager Data Design, driving programme data outcomes that resonate across the global organisation.

Skills:.

• Proven track record of SAP E2E implementation project management (within Healthcare or Pharma businesses desired) with coverage of design, build, test and deployment stages.
• Specialist Data subject matter expertise in data design, migration and data management/governance implementation.
• Good technical & functional understanding of data concept, data structures, data migration methodologies, data validation cycles, data cutover steps, data deployment,
• Strong project management capabilities, with a demonstrated ability to govern complex delivery structures, uplifting planning, reporting and execution while ensuring alignment across diverse teams and key stakeholders.
• Working experience of Level 4+ planning, execution, troubleshooting and cross-functional alignment.

Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic.

Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role.

Osirian Consulting is acting as a recruitment business in relation to this role