Delivery Manager Jobs in Liverpool

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Digital Transformation - Success Manager

Job Title: Digital Transformation - Success Manager

Location: onsite or WAHA

Salary: £50K to £65K Per Year

Hours: 40 Hours Per Week

Job Overview:

The Digital Services & Transformation Manager will support the transformation and optimization strategy for contact centre operations across multiple geographies. This role focuses on driving digital innovation, automation, and standardisation to enhance service delivery efficiency and customer experience outcomes. The position requires strong expertise in operational excellence, and good understanding of contact centre technology, governance frameworks and continuous improvement methodologies, to ensure measurable business impact and stakeholder alignment.

Key Responsibilities & Accountabilities:

Strategic Planning:

Define and execute the digital transformation roadmap for contact center operations.
Align transformation initiatives with organizational objectives and client priorities.
Champion TP Digital products and promote adoption across regions.

Governance & Performance Management:
Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment.
Track and report measurable value metrics for transformation initiatives.
Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders.
Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well supported, and sustained over time.

Innovation & Digital Solutions:
Identify and implement digital solutions including automation opportunities to improve operational efficiency, in collaboration with digital product teams.
Be a subject matter expert in TP digital tools and products and their implementation requirements
Foster a culture of innovation and continuous improvement across all delivery centres.
Apply Lean Six Sigma methodologies to optimize processes and reduce waste.
Identify and develop solutions for internal operational efficiencies.

Customer Experience & Service Excellence:
Enhance customer experience outcomes through process redesign and technology enablement.
Ensure delivery standards and objectives are met or exceeded against the anticipated outcomes.

Stakeholder Engagement:
Collaborate with local and regional leadership to ensure alignment on priorities and execution.
Influence senior stakeholders to ensure solutions are imbedded and support transformation objectives and investments.

Qualifications & Experience:

4+ years of experience in contact centre operational management.
Experience in transformation, automation and process optimisation.
Experience in tracking against KPIs and stakeholder engagement at all levels.
Experience in defining projects requirements, planning and execution.

T echnical Skills:

Understanding in Lean Six Sigma and continuous improvement methodologies an advantage
Knowledge of digital tools, automation platforms and analytics.
Ability to design and track KPIs for transformation and operational efficiency.
Knowledge of contact centre technologies and best practices.

Core Competencies:

Planning and execution of plans in order to embed transformation initiatives.
Strong analytical and problem-solving skills.
Excellent communication and influencing skills across cultures and geographies.
Innovation mindset with a focus on measurable outcomes.
Experienced operational & performance management preferably in a contact centre environment.

Key Performance Indicators:

Digital Transformation
Successfully deliver prioritised transformation initiatives.
Drive adoption of TP Digital products across global contact centres.

Operational Efficiency & ROI
Achieve measurable improvements to optimise costs and improve key business outcomes for TP and its clients.

Customer Experience
Enhance customer experience outcomes through innovation and process redesign.
Improve service delivery consistency across locations.

Governance & Value
Adhere to and maintain governance frameworks and regular performance reviews.
Demonstrate clear business value from transformation initiatives.

Continuous Improvement
Foster a culture of innovation and continuous improvement.
Apply Lean Six Sigma methodologies to identify and implement optimization opportunities.

Complaints Customer Service Supervisor (Team Leader) – BFSI

Location: Birmingham, Belfast, Newtownards or WAHA

Hours: 40 hours per week – Fully Flex

Salary: 30K Per Year

Number of positions – 2

Job Summary / Overview

Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints.

You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders.

As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction.

We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers

To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards
Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability
Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team
Be point of escalation for all escalated complaints
Communicate accurately and professionally with the ability to make informed decisions
Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards
Identify root cause and have the ability to report and recommend any actions for continuous improvement
Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks

Main Job Requirements

Minimum 1 years’ experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role
Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints
Is able to demonstrate experience in complex, regulated customer service environment
Can confidently manage assigned workloads at a team level
Able to prioritise workloads to meet targets and timelines

Required Skills

Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling
Passionate about people engagement and delivering excellent customer service
Attention to detail
Is able to demonstrate excellent communication skills both verbally and in writing
Comprehensive technical/computer skills
Identifying RCA complaints types and actioning possible solutions to reduce said complaints

Competencies and Specific Skills

People focused
Is charismatic and engaging
Excellent communication and influencing skills
Advanced relationship building and stakeholder management skills
Advanced levels of resilience and focus
Self-motivated and can motivate others, with can-do attitude

We’re looking for a Quantity Surveyor to join our United Utilities Framework team based in Warrington.

Location: Warrington - remote working available, with travel to sites across the United Utilities region
Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us.

We are unable to offer certificates of sponsorship to any candidates in this role.

This is an exciting opportunity to join our commercial team on the United Utilities Framework. You’ll be working with a supportive team focused on delivering wastewater treatment plants, chemical removal projects, bio-resource enhancements, reservoir compliance projects, and bathing water initiatives.

What will you be responsible for?
As a Quantity Surveyor, you’ll be working within the Commercial Team, supporting them in maximising value while maintaining quality and safety standards.

Your day to day will include:

• Preparing integrated cost forecasts and reports for projects
• Assisting with subcontract preparation and measurement of interim & final accounts
• Collaborating with Project Managers to ensure costs are monitored and reported correctly
• Analysing cost items to identify efficiency improvements
• Building positive relationships with clients and team members to ensure smooth project delivery

What are we looking for?
This role of Quantity Surveyor is great for you if:

• You have worked as a Quantity Surveyor in a similar industry
• You possess excellent IT skills, particularly in Excel
• You’re keen to develop experience in estimation and cost analysis
• You enjoy interpreting financial data and creating meaningful insights
• You’re collaborative and thrive in a team environment

We’re all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don’t tick every box, please apply and we can have a chat.

If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There’s never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us!

Rewards and benefits
We’re proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We’re proud of the steps we’ve taken so far, but we know we must always do more. Our employees are key in shaping Kier’s diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Digital Transformation - Success Manager (Liverpool)

Job Title: Digital Transformation - Success Manager

Location: onsite or WAHA

Salary: £50K to £65K Per Year

Hours: 40 Hours Per Week

Job Overview:

Key Responsibilities & Accountabilities:

Strategic Planning:

Define and execute the digital transformation roadmap for contact center operations.
Align transformation initiatives with organizational objectives and client priorities.
Champion TP Digital products and promote adoption across regions.

Governance & Performance Management:

Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment.
Track and report measurable value metrics for transformation initiatives.
Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders.
Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well‑supported, and sustained over time.

Innovation & Digital Solutions:

Identify and implement digital solutions including automation opportunities to improve operational efficiency, in collaboration with digital product teams.
Be a subject matter expert in TP digital tools and products and their implementation requirements
Foster a culture of innovation and continuous improvement across all delivery centres.
Apply Lean Six Sigma methodologies to optimize processes and reduce waste.
Identify and develop solutions for internal operational efficiencies.

Customer Experience & Service Excellence:

Enhance customer experience outcomes through process redesign and technology enablement.
Ensure delivery standards and objectives are met or exceeded against the anticipated outcomes.

Stakeholder Engagement:

Collaborate with local and regional leadership to ensure alignment on priorities and execution.
Influence senior stakeholders to ensure solutions are imbedded and support transformation objectives and investments.

Qualifications & Experience:

4+ years of experience in contact centre operational management.
Experience in transformation, automation and process optimisation.
Experience in tracking against KPIs and stakeholder engagement at all levels.
Experience in defining projects requirements, planning and execution.

T echnical Skills:

Understanding in Lean Six Sigma and continuous improvement methodologies an advantage
Knowledge of digital tools, automation platforms and analytics.
Ability to design and track KPIs for transformation and operational efficiency.
Knowledge of contact centre technologies and best practices.

Core Competencies:

Planning and execution of plans in order to embed transformation initiatives.
Strong analytical and problem-solving skills.
Excellent communication and influencing skills across cultures and geographies.
Innovation mindset with a focus on measurable outcomes.
Experienced operational & performance management preferably in a contact centre environment.

Key Performance Indicators:

Digital Transformation

Successfully deliver prioritised transformation initiatives.
Drive adoption of TP Digital products across global contact centres.

Operational Efficiency & ROI

Complaints Customer Service Supervisor (Team Leader) – BFSI (Liverpool)

Complaints Customer Service Supervisor (Team Leader) – BFSI

Location: Birmingham, Belfast, Newtownards or WAHA

Hours: 40 hours per week – Fully Flex

Salary: 30K Per Year

Number of positions – 2

Job Summary / Overview

Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints.

As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction.

To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards
Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability
Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team
Be point of escalation for all escalated complaints
Communicate accurately and professionally with the ability to make informed decisions
Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards
Identify root cause and have the ability to report and recommend any actions for continuous improvement
Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks

Main Job Requirements

Minimum 1 years’ experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role
Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints
Is able to demonstrate experience in complex, regulated customer service environment
Can confidently manage assigned workloads at a team level
Able to prioritise workloads to meet targets and timelines

Required Skills

Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling
Passionate about people engagement and delivering excellent customer service
Attention to detail
Is able to demonstrate excellent communication skills both verbally and in writing
Comprehensive technical/computer skills
Identifying RCA complaints types and actioning possible solutions to reduce said complaints

Competencies and Specific Skills

People focused
Is charismatic and engaging
Excellent communication and influencing skills
Advanced relationship building and stakeholder management skills
Advanced levels of resilience and focus
Self-motivated and can motivate others, with can-do attitude

Retail Transformation Programme Manager

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Retail Transformation Programme Manager to join our growing business on a permanent basis.

Role purpose

To lead the development and delivery of the Retail Transformation plan across Iceland and Food Warehouse. The role is responsible for driving sustainable change that saves cost, simplifies processes for colleagues, improves customer experience and delivers improved sales performance in stores.

Key accountabilities

Build, own and manage the end-to-end Retail Transformation roadmap.
Identify opportunities to simplify ways of working, remove waste and improve efficiency in store operations.
Lead proof of concepts, pilots and national rollouts to ensure change is retail-ready and executable.
Spend regular time in stores to test ideas, validate solutions and gather colleague feedback.
Lead and develop a small transformation team, setting clear direction, pace and accountability.
Work cross-functionally with IT, Trading, Supply Chain, Finance, Property and Loss Prevention to deliver change.
Ensure each initiative has clear success measures and delivers measurable cost, sales or service benefits.
Provide clear, honest progress updates to senior stakeholders and manage risks and dependencies effectively.

What success looks like

A clear, prioritised retail transformation plan aligned to business priorities.
Tangible cost savings and productivity improvements delivered to stores.
Simpler processes that are understood and embraced by store teams.
Improved customer experience and stronger retail performance.
Change delivered well first time, with minimal disruption to stores.

Alongside this we can offer you:

15% discount in Iceland stores
30% discount at Club Individual Restaurants
33 days holiday (including bank holidays)
Free onsite parking
Company car
Onsite electric car charging ports
Subsidised staff restaurant and Costa Coffee
Christmas vouchers
Refer a Friend Scheme
Christmas Savings scheme
Long service awards

Service Delivery Manager (M&R)

About the job.

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service.

This role will be based out of our Warrington office.

Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment.

Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities.
Proactively tracking and monitoring the performance of the assigned contract scope, identifying performance trends, risks and issues.
Analysing the root causes for performance issues and work with colleagues and supply chain to develop and implement remedial action plans.
Overseeing the cyclical and reactive maintenance work plans for the designated Routes and ensuring the delivery of planned works whilst minimising customer disruption. This may include supporting the on-call rota and occasional nighttime site visits.
Manage local customer engagement and communication activities, as required, working closely with colleagues and contractors to identify and address service delivery requests and concerns, providing feedback in a timely and customer focused manner.

About you.

Strong understanding of relevant technical asset policies and strategies
Understanding of relevant supply chain contracts, and experience of budget, contract, performance and supply chain management
Proven experience in highway asset maintenance decision making with strong planning and project delivery skills.
Experience of providing quality customer and stakeholder liaison.
Proven experience in a fast paced, 24/7 service delivery environment

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Remediation Project Manager

Are you a client facing Remediation Project Manager who has experience within building improvements?

Role Purpose:

TheRemediation Project Manager will be responsible for driving and delivering complex refurbishment and improvement projects within accommodation and hospitality sectors, typically ranging from £1m to £20m. This role combines strategic client engagement, project leadership, and contract management to ensure projects are delivered on time, within budget, and to the highest standards. Acting as the key liaison for clients, the role will integrate legacy planning issues with Fresh initiatives to present a unified offering, nurture opportunities, and create a strong USP for the business.

Due to the nature of this role, there will be the requirement of travel accross the UK during the week.

Key Responsibilities:

Client Engagement & Business Development

Build and maintain strong client relationships to identify and secure new opportunities.
Act as the primary point of contact for clients, ensuring a seamless and professional experience.
Drive integration of legacy planning with Fresh solutions to deliver a joined-up approach.

Project Leadership

Lead multiple refurbishment and improvement projects from inception to completion.
Develop detailed project plans, budgets, and timelines aligned with client requirements.
Monitor progress, manage risks, and ensure compliance with technical and regulatory standards.

Contract & Commercial Management

Negotiate, draft, and manage contracts to ensure favourable terms and compliance.
Oversee bid management and tender submissions to attract new business.
Maintain accurate contractual records and ensure adherence to obligations throughout the project lifecycle.

Team & Stakeholder Coordination

Collaborate with internal teams (design, commercial, legal) and external partners to ensure successful delivery.
Supervise site teams and third-party contractors, ensuring high performance and accountability.

Strategic Contribution

Identify and nurture Refresh opportunities to strengthen the company’s market position.
Provide vision and leadership to enhance client confidence and secure repeat business.

Skills and Qualifications:

Proven experience in contract management and project management, specifically in the construction industry, with a focus on refurbishment projects ranging from £1m to £20m (preferably accommodation projects such as hotels).
Strong client-facing skills, with a proven ability to drive business opportunities and manage client relationships.
Extensive experience in bid management, including programme and resource planning.
Strong knowledge of contract administration, including the drafting, negotiation, and management of contracts.
Exceptional communication, negotiation, and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines effectively.
In-depth knowledge of construction industry standards, budgeting, and contract law.
Leadership capabilities, with experience managing and developing a contract management team.

At Watkin Jones, we believe in investing in our people. Here’s what we can offer you:

Professional Growth: Individual support for your career advancement.
Rewards: Discretionary annual bonus, health cash plan, life insurance, and more.
Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships.
Benefits: Exclusive shopping discounts, and a contributory pension scheme.

Why Choose Watkin Jones Group?

Watkin Jones Group is the UK’s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management.

Joining us means becoming part of a company that’s not only deeply rooted in history but also firmly focused on the future. We’re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development.
This is more than just a job – it’s a chance to grow your career in a fast-paced, innovative environment. If you’re ready to make a significant impact and advance your career with a market leader, we’d love to hear from you!

We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, so client sites are typically close to help ensure you can get home each day. Flexibility is essential, as each project will involve a different level of on-site presence.

You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance.

The Role
The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go-lives across a range of client environments.

You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations.

Key Responsibilities

Deliver ERP, CRM and enterprise software projects end-to-end
Enterprise Infrastructure implementations end-to-end
Define scope, plans and milestones across multi-disciplinary teams
Lead implementation, configuration, customisation and integrations
Oversee data migration, cutover and validation activity
Manage vendors, suppliers and technical teams
Run governance, RAID management and progress reporting
Support business change and user adoption
Budget tracking and cost control.

About You
You’ll have 4+ years of experience as an IT Project Manager delivering complex software solutions. You must have a driving licence, access to a vehicle and the right to work in the UK, as our client is unable to provide visa sponsorship at this time.

You’ll bring experience in:

Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow)
Full software delivery lifecycle: requirements, build, test, migration, go live
Managing data migration and integrations
Working with Agile and Waterfall methods
Strong stakeholder and vendor management
Managing software budgets and commercial approvals
Using Jira, MS Project Online, DevOps or similar tools.

Event Delivery Manager - BDO UK

{“description”: " Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them.

We’ll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

The Event Delivery Managerleads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO’s events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery.

You’ll be someone with:

Extensive experience in event management within a corporate or professional setting.
Proven leadership and team-development experience.
Strong operational and organisational skills.
Supplier or agency management experience.
Excellent communication and stakeholder engagement abilities.
Good working knowledge of event technologies and management systems.

Desirable

Experience supporting operational change or transformation.
Understanding of professional services environments.
Event management qualification.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

#LI-RZ1

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Gas Construction Manager

Description

As a Gas Construction Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards.

You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a ‘right first time’ approach.

Key Responsibilities

You will be managing the Service Delivery Supervisor’s, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures.
Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met.
Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores.
Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved.
Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc.
Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate
Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks)
Maintain strong customer focus, to support improved OFGEM score
Monitor, meet and strive to exceed all business performance targets
Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents
Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working
Manage their business unit to promote team working and collaboration
Carry out the appropriate performance reviews and development of staff, defined by P&OD
Ensure that Occupational Health requirements are implemented
To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation
Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA

Experience and Qualifications

Relevant Gas Qualification
IGEM incorporated / technical engineer
SHEA (Gas)
NRSWA 1991 (Supervisor)
SCO 1, 2, 4 & 5 (MR2), SCO 1, 2 & 5 (MR1)
IOSH
NEBOSH (preferred)
NCO Gas Level 3
ILM etc

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Assistant Shift Manager

Requisition ID 63786
Position Type FT Permanent
Workplace Arrangement

About Kerry

Kerry is the world’s leading taste and nutrition partner for the food, beverage, and pharmaceutical industries. Working behind the scenes, every day we partner with customers to solve the world’s most complex food challenges with our range of differentiated ingredients, technologies, and people. We are passionate about what we do and are constantly innovating to create a healthier, more enjoyable, and sustainable food future without compromise. We are driven to be our customers’ most valued partner, creating a world of sustainable nutrition and will reach over two billion consumers with sustainable nutrition solutions by 2030.

Our Safety purpose “we work together in a caring culture where everybody goes home safe every day”. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone’s responsibility.

About the role

We are looking for an Assistant Shift Manager to join our team at the Taste & Nutrition Manufacturing facility in Runcorn , where we create and produce flavours.

Reporting to the Shift Manager, the successful applicant will play a key role in promoting a “Safety First, Quality Always” culture, fostering a collaborative and positive working environment, and supporting the leadership, management, and motivation of the shift team.

This role would suit someone who enjoys working closely with people, is comfortable taking quick and informed decisions, and thrives in a fast‑moving manufacturing environment.

This is a permanent, full‑time position based in Runcorn. The role operates on an alternating shift pattern

AM shift 0530 – 1330 Monday to Thursday, 0530 – 1230 Friday

PM shift 1315 – 2115 Monday to Thursday, 1215 – 2115 Friday.

Key responsibilities

Acting as a deputy for the Shift Manager when required.
Supporting day‑to‑day people management on shift, including task allocation and operational decision‑making.
Assigning tasks to Operatives and ensuring work is completed safely, with food safety as a priority.
Promoting teamwork, engagement, and a positive shift culture.
Assisting with accident investigations, spill management, and food safety concerns, including nRFTs.
Conducting monthly safety walks and supporting Golden 6 daily audits.
Maintaining housekeeping standards and ensuring weekly cleaning schedules are completed.
Logging assigned tasks, documenting achievements, and escalating issues where required.
Maintaining accurate daily and weekly records.
Investigating stock accuracy issues, completing overwrites if needed, and ensuring timely stock transactions.
Ensuring workstation start‑up checks are completed, signed off, and appropriately filed.
Demonstrating strong PC skills, with good working knowledge of SAP and MES systems.

Qualifications and skills

Bachelor’s degree in Chemical Engineering or a related field.
Experience in food manufacturing or pharmaceutical/chemical environments.
Basic understanding of SOPs, Work Instructions, and GMP.
Proficiency in Microsoft Office and experience using SAP.
Strong interpersonal and communication skills, with a genuine interest in working with people.
Ability to manage your own workload, prioritise effectively, and make timely decisions in a fast‑paced environment.

What we offer

Competitive salary and comprehensive benefits package.
A very good team environment
Opportunities to learn, develop, and gain valuable operational and leadership experience.
A safe and caring work environment where employee wellbeing is a priority.
Healthcare cover, pension plan, life insurance, wellbeing programme, share scheme, and retail discounts.
25 days’ annual leave.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter #LI-SR1
Posting Type LI

Please note We do not accept CVs or candidate profiles from recruitment agencies where terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. In the event that speculative CVs or candidate profiles are submitted by recruitment agencies, we reserve the right to contact these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency.

Technology PMO Analyst

Salary - £48,089.00Work Type - HybridJob Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LPRole Type - PermanentEmployment Type - Full TimeWorking Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
A comprehensive healthcare plan through our company-funded scheme
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Best Doctors
Salary Finance
Wealth at Work courses
Deals and discounts
EVolve Car Scheme
Employee Assistance Plan
Mental health first aiders
ShareBuy
MORE Choices flexible benefits
Enhanced parental leave schemes

Job Purpose

As Technology PMO Analyst you will embed and uphold the Technology Project Management Office (PMO) ways of working across the technology portfolio, ensuring consistent application of programme and project management delivery and governance through defined processes, procedures, tools, and techniques.

The role will collaborate with delivery management teams to drive adoption of these standards and maintain accurate project information, enabling visibility and informed decision-making at all levels. Additionally, the position provides assurance across programmes and portfolios by monitoring financial and schedule performance, identifying and mitigating risks, and supporting robust governance practices.

Accountabilities & Responsibilities

Delivery: Responsible for demonstrating a good understanding of the overall portfolio and tracking the overall progress against baseline and the proactive identification and mitigation of risks.
Planning: Responsible for providing and embedding the planning standards to give a consistent and effective approach to project planning with milestone reporting to provide early sight of potential delays.
Resource Management: Responsible for establishing the portfolio’s overall resource needs to meet the proposed schedule. Achieving visibility is critical to ensuring the right resources are available at the right time. Supports the delivery teams by providing visibility of potential resource constraints/challenges where prioritisation may be required.
Dependency Mgmt: Responsible for ensuring dependencies are clearly defined, captured and agreed with all parties and effectively tracked and reported.
Reporting: Responsible for creating accurate and insightful status/ad-hoc reports.
Assurance: Responsible for providing an internal level of assurance to ensure consistent application of the project governance and standards across the portfolio/programme.

Technical Skills & Experience

Strong coordination skills to be able to rationalise the many and varied requirements of the role.
Ability to administer systems and provide detailed and accurate reporting.
Problem solving ability to identify issues or inconsistencies and demonstrate the curiosity to understand the problem, its impact and to determine the required corrective action.
Strong customer focus demonstrable through activities undertaken and behaviours adopted.
Good confidence and collaboration to take the lead in meetings, working with varied delivery resources to challenge where required.
Good knowledge of different IT methodologies, standards and reporting frameworks.
Advanced excel and MS PowerPoint skills.
Strong analytical skills with an ability to organise and map large information sets to form insights.

Qualifications

Proven PMO / Project delivery related experience.
Ideally but not essential, recognised Project Management Qualification - P3O / APMP / MSP / Prince2 / SAFe or equivalent.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Event Delivery Manager

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We’ll broaden your horizons

We’ll help you succeed

You’ll be someone with:

Extensive experience in event management within a corporate or professional setting.
Proven leadership and team-development experience.
Strong operational and organisational skills.
Supplier or agency management experience.
Excellent communication and stakeholder engagement abilities.
Good working knowledge of event technologies and management systems.

Desirable

Experience supporting operational change or transformation.
Understanding of professional services environments.
Event management qualification.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

We’re looking forward to the future

#LI-RZ1

#TJ-RZ1

Project Manager (Piling / Groundworks)

Ernest Gordon Recruitment

£80,000 - £85,000 + Progression + Company Car + Share Scheme + Company Benefits + Private Healthcare
Burscough, Lancashire

Do you have a Project Management background in Piling or Groundworks, looking to step up into an exciting new role with a UK-leading geotechnical company that will provide continuous career development, a generous site allowance as well as overtime and bonuses to boost your earnings?

This company, established in the 1960’s and has cemented themselves within the construction industry and boasts a multimillion-pound turnover. With numerous offices, they have a global impact within the Piling / Construction industries. They have recently taken on some large projects, and as a result are looking for a new Project Manager to help manage and develop construction teams.

In this office-based role you will be travelling across the UK visiting sites, managing several projects. You will be required to allocate engineers on site as well as ensure that the correct equipment is available. You will be leading projects from initiation to completion. Finally, you will be required to liaise with clients with findings being split 50/50 between the office and on site.

This role would suit a Project Manager or similar with a Piling or Construction background looking for a role with a well-established, growing business who will invest in their career development.

The Role

Project Management
Liaise with site supervisors
Allocating staff and equipment to projects

The Person

Project Manager or similar
Piling / Construction background
Full UK License

Reference Number: BBBH23880a

Project Manager, Geotechnical, Engineering, Site Surveyor, Ground Investigation, Geology, Estimation, Soil Assessment, Construction, Liverpool, Manchester, Bolton

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Trainee Project Co-ordinator Placement Programme

Project Managment at ITOL Recruit

Trainee Project Co-Ordinator Placement Programme

Please note that this is a training course and fees apply.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

Are you looking to start a new career in Project Management?

If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.

We specialise in placing candidates within the project sector using our career progression and placement program.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.

Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.

The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - APM (Association for Project Management) Qualification

The first step is completing the APM Project Fundamentals Qualification (PFQ)

This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.

Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a 1hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.

Step 2 - PRINCE2 Foundation

PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.
It is a process driven methodology and often referred to as a waterfall methodology.
Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.
The course is provided online and comes complete with exam simulators and revision tools.
You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.

Step 3 - Project Management Simulation

With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.
These projects and scenarios are based on real world project and scenarios.
Once completed, our tutor will grade your work and issue a certificate of completion.

Step 4 - Recruitment Support

Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.
We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.
Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.
They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.

We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Project Support Placement Programme