Our established and growing client in Cardiff is recruiting for an experienced Senior Project Manager join them on a permanent basis.

You will lead the successful delivery of complex, multi-site IT and infrastructure projects across enterprise environments. This is a senior-level role requiring strong leadership, commercial awareness, and the ability to manage multiple stakeholders while delivering high-quality outcomes on time and within budget.

You will play a key role in overseeing national-scale technology deployments, ensuring robust governance, effective risk management, and consistent delivery standards across all projects.

Key Responsibilities:

• Lead and deliver complex, multi-site IT and infrastructure projects, including structured cabling and technology rollouts
• Develop and manage project plans, budgets, risks, dependencies, and reporting
• Apply recognised project management methodologies (PRINCE2, Agile, ITIL)
• Act as the primary point of contact for clients, suppliers, and internal teams
• Coordinate field engineers, subcontractors, and project resources
• Ensure compliance with health & safety, governance, and quality standards
• Maintain accurate project documentation and reporting
• Mentor junior project managers and contribute to PMO best practice

Skills, Experience & Qualification:

• Proven experience managing large-scale, multi-site IT or infrastructure projects
• Strong knowledge of project management frameworks (PRINCE2, Agile)
• Experience delivering structured cabling and technology deployment projects
• Excellent organisational, communication, and stakeholder management skills
• Ability to manage budgets, risks, and priorities in a fast-paced environment
• Proficient in MS Project, Excel, and project management tools
• PRINCE2 or PMP certification (essential)
• Experience working within compliance and risk management frameworks

Salary & Benefits:

Salary will be between 40-55k dependant on experience.

You will also receive a comprehensive benefits package including:

• Private Medical Insurance delivered through BUPA.
• Hybrid options (3 or 4 days in the office).
• Company pension scheme.
• Group income protection.
• 23 days holiday plus bank holidays.
• Life cover (4 x basic salary).
• Free on-site parking.
• Excellent reward & recognition scheme.
• Genuine opportunities to grow and develop professionally within the business.
• Discounted gym membership

This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we’d love to hear from you!

Senior Project Manager Newport, South Wales

YOU MUST HAVE A BACKGROUND IN CIVILS - INFRASTRUCTURE/ENERGY/UTILITY LARGE SCALE PROJECTS

We are looking for an experienced Construction Project Manager to lead a high-profile energy project based in Newport, South Wales, valued at £65M. Reporting directly to the Director, this is an exceptional opportunity to join the buoyant energy sector, gain exposure to major infrastructure delivery, and progress into a larger leadership role.

This project involves a mix of structural and civil engineering works, including groundworks, drainage, pavement, and building construction, as well as steel and concrete structural components. You will play a central role in ensuring the project is delivered safely, on time, and within budget while maintaining the highest standards of quality and compliance.

Key Responsibilities:

• Lead and manage all on-site construction activity, ensuring safe, timely, and cost-effective delivery
• Take ownership of the project programme and commercial performance
• Oversee and support operatives, subcontractors, and the wider team to achieve project standards
• Ensure compliance with company management systems, including Environmental, Quality, and Construction Phase Plans
• Manage health, safety, environmental, and quality performance, including RAMS, lifting operations, and temporary works
• Provide strong visual leadership on site, promoting a culture of safety, collaboration, and continuous improvement
• Maintain accurate project reporting and updates for clients and stakeholders
• Build and maintain strong relationships with clients, supply chain, and internal teams
• Lead, mentor, and develop direct reports, fostering a high-performing team
• Encourage innovation and value engineering across all aspects of project delivery

Candidate Requirements:

• Degree-qualified Civil Engineer (or equivalent experience) with a CSCS card, SMSTS certification, and full UK driving licence
• Proven experience managing large-scale civil or energy-related construction projects; candidates with utilities or infrastructure experience are welcome
• Strong knowledge of CDM regulations, NEC contracts, and temporary works
• Excellent leadership, communication, and problem-solving skills
• Ability to manage budgets, programmes, and project teams effectively
• Professional chartership (ICE, CIOB, CIHT, or APM) or working towards it is desirable
• Additional qualifications such as Temporary Works Supervisor, IOSH, ILM Level 3, or formal CDM training are a plus

This is a rare opportunity to enter the thriving energy sector and work on a landmark £65M project, with direct exposure to a Director and clear pathways for career progression into senior management.

Senior Project Manager – Substations/Energy – South Wales/South West England Projects– Hybrid – Upt o £80,000 salary

About The Role:
My client provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role is focused on Electricity Transmission- They design, build and commission substations at voltages up to and including 400kV. Their teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity.
As part of this team, you’ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group- sharing learnings to deliver essential infrastructure services for life.

What will you be doing?
As a Senior Project Manager, you will be leading Electrical Transmission frameworks across the UK, with your first project based in South Wales.
You’ll oversee the delivery of M&E projects from start to finish, ensuring high standards in safety, quality, and timeliness. Collaborate with an expert management team, drive risk management, and provide guidance on technical and contractual matters. Use your industry knowledge to contribute to new contract bids and achieve financial targets. Ready to lead and make a real impact?

Candidate Essentials
• National Grid Substation build experience - including workable knowledge of Rules, EPC / M&E Framework
• Proven leadership on Design and Build projects, managing cross functional teams
• Excellent stakeholder management skills engaging with clients and suppliers
• Qualification in construction / engineering and / or relevant experience
• Qualification in Project Management (APM, PMP etc.)
• Strong commercial experience with NEC contracts
• Demonstrated ability to manage risk and opportunity
• Experience managing budgets with history of delivery to time and cost

This role offers:
• 25 days annual leave plus bank holidays
• EV/ Hybrid car scheme
• Private health care and health care cash plan for you
• Discretionary bonus scheme

Our established and growing client in Cardiff is recruiting for an experienced Senior Project Manager join them on a permanent basis.

You will lead the successful delivery of complex, multi-site IT and infrastructure projects across enterprise environments. This is a senior-level role requiring strong leadership, commercial awareness, and the ability to manage multiple stakeholders while delivering high-quality outcomes on time and within budget.

You will play a key role in overseeing national-scale technology deployments, ensuring robust governance, effective risk management, and consistent delivery standards across all projects.

Key Responsibilities:

• Lead and deliver complex, multi-site IT and infrastructure projects, including structured cabling and technology rollouts
• Develop and manage project plans, budgets, risks, dependencies, and reporting
• Apply recognised project management methodologies (PRINCE2, Agile, ITIL)
• Act as the primary point of contact for clients, suppliers, and internal teams
• Coordinate field engineers, subcontractors, and project resources
• Ensure compliance with health & safety, governance, and quality standards
• Maintain accurate project documentation and reporting
• Mentor junior project managers and contribute to PMO best practice

Skills, Experience & Qualification:

• Proven experience managing large-scale, multi-site IT or infrastructure projects
• Strong knowledge of project management frameworks (PRINCE2, Agile)
• Experience delivering structured cabling and technology deployment projects
• Excellent organisational, communication, and stakeholder management skills
• Ability to manage budgets, risks, and priorities in a fast-paced environment
• Proficient in MS Project, Excel, and project management tools
• PRINCE2 or PMP certification (essential)
• Experience working within compliance and risk management frameworks

Salary & Benefits:

Salary will be between 40-55k dependant on experience.

You will also receive a comprehensive benefits package including:

• Private Medical Insurance delivered through BUPA.
• Hybrid options (3 or 4 days in the office).
• Company pension scheme.
• Group income protection.
• 23 days holiday plus bank holidays.
• Life cover (4 x basic salary).
• Free on-site parking.
• Excellent reward & recognition scheme.
• Genuine opportunities to grow and develop professionally within the business.
• Discounted gym membership

This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we’d love to hear from you!

Project Services Manager (IT/MSP)

Cardiff, Wales

£40,000 - £60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities

Are you a Project Services Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Manager role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the IT/MSP industry, rich with over 20 years of history?

Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake*?*

On offer is the unmissable opportunity for the successful Project Services Manager or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits.

In this role, the successful Project Services Manager or similar will be responsible for planning and managing the resources for all aspects of project services work, alongside general Project Manager responsibilities, from initial conception through to completion. In addition, you will be responsible for project pricing as well as both resource and man management. On top of this, you will be responsible for client, stakeholder and interdepartmental teams’ liaison to ensure projects are delivered on time, within budget and to the highest of standard. Finally, you will be responsible for keeping accurate and up to date documentation of projects worked.

The ideal Project Services Manager or similar will have a background within the IT/MSP Industry or a related field. In addition, you will have had prior working experience within a Project Services Manager position or a related role. On top of this, you will have strong organisational, communicational and analytical skills. Finally, you will hold a full, valid UK drivers license.

The Role:

• Managing resources for complex, multi-site IT/Infrastructure projects
• Primary point of contact for both clients and suppliers, as well as interdepartmental teams
• Project planning and control, as well as compliance and quality

The Person:

• Background within IT Managed Services
• Previous working experience in a Project Services Manager role or a related position
• Strong organisational, communicational and analytical skills

Keywords: IT, IT Managed Services, MSP, Project, Project Services, Project Manager, project Services Manager, Cardiff, Wales

Reference: BBBH23680

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

The Company

Our client is a leading event marketing agency with an international reputation. The business works with trade show organisers to deliver networking services for events around the world.

The Role

On behalf of our client, we are seeking a French speaking Project Manager to join their team. You will deliver digital event platforms on specification, on time, and within budget. The role is office based and suits a highly motivated and hands-on individual with strong project-management skills, excellent attention to detail, and fluent communication skills in French and English.

Responsibilities within this role will include:

Build and configure projects on the digital event platform to ensure event organisers, exhibitors, and delegates maximise networking opportunities.

Provide professional guidance to clients to ensure the product is suited to their event sector, users, and objectives.

Deliver presentations to clients and platform users, and train them on platform functionality to encourage engagement.

Liaise with the Development team to stay up to date with new platform features and recommend improvements.

Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively.

Maintain high standards of product quality and consistently seek to exceed expectations.

Ensure internal systems and processes are accurately maintained.

The Person

Our client is looking for a true team player with a hands-on attitude. The successful candidate will demonstrate strong communication skills and the ability to perform under pressure and its essential you are fluent in French.

Key requirements include:

Excellent communication and presentation skills.

Effective planning and organisational ability.

Confidence in building relationships with clients and their partners/customers.

Ability to work effectively under pressure.

The Salary

£30 £35,000

The Hours

Monday to Friday 9am 5pm

The Location

Clevedon, North Somerset + 1 day working from home

The Benefits

Cycle-to-work scheme

Onsite parking

20 days holiday, increasing by one day per year of service up to 25 days

Pension scheme

Project Manager Cardiff / WFH to £65k

Are you a tech savvy Project Manager with experience of rolling out multi-national websites?

You could be progressing your career in a senior, hands-on role for a digital transformation consultancy / agency, working on a range of complex and interesting projects.

As a Project Manager you’ll focus on leading a global website rollout for the EMEA region of one of the company’s key accounts. You will own end-to-end delivery across build, content migration, translations / localisation, go live and ongoing maintenance and optimisation.

Alongside the global programme, you will also manage delivery across other website and app builds and maintenance for clients. You will work closely with engineers building modern web applications (often TypeScript), deploying cloud-native solutions (commonly AWS) and integrating modern CMS platforms such as Adobe Experience Manager (AEM) and/or Storyblok into scalable digital solutions.

You’ll have a focus on delivery, collaborating closely with clients to ensure successful outcomes.

Location / WFH:

You’ll join colleagues in the Cardiff office two days a week with flexibility to work from home the rest of the week.

About you:

• You have experience in a similar Project Manager / Delivery Manager position
• You have experience of managing complex website programmes (multi-market and multi-language), including build, content migration, translations/localisation, go live and ongoing maintenance
• You have strong project and programme management fundamentals, with confidence running plans, governance, RAID, dependencies and change control
• Ideally you will have experience in a digital agency or consultancy environment, delivering multiple workstreams with varied stakeholders
• You have a good technical understanding and are comfortable partnering with engineers building modern web applications and CMS-led platforms, translating delivery needs between technical and non-technical audiences
• You have experience using delivery and planning tools such as Monday.com, Jira and MS Project (or similar)
• You have advanced stakeholder and communication skills

What’s in it for you:

As a Project Manager you will earn a competitive salary plus a range of benefits including:

• Salary to £65k
• Employer pension contribution matched up to 6%
• Healthcare plan including access to professional mental health support, nutritional advice, screenings and GP appointments
• Life Assurance
• Income Protection
• Enhanced maternity / paternity and adoption packages
• Professional development and skills training including up to 5 days study leave per year
• Up to 5 days per year for Charity work
• Plus more including financial advice, long term service awards and social events

Apply now or call to find out more about this Project Manager opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We’re an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Cardiff

Up to £75,000 + Company Car + Company Bonus + Flexible Hours + 1 Day WFH + Birthday Off + Progression + Training

Are you a Project Manager with experience in solar PV and battery storage, ready to take the next step in your career by leading exciting projects and operations in a high-growth renewable energy company where you can make a real impact, enjoy a generous performance bonus, flexible working hours, clear progression into senior leadership, and be part of a supportive, close-knit team shaping the future of energy across the UK?

Do you want the opportunity to join a forward-thinking, close-knit business that is reshaping the way energy works for homes and businesses across the UK? With a startup vibe, a supportive culture, and huge ambitions for growth, this is your chance to be part of something cutting edge.

On offer is a fantastic opening to join a newly established company who are already a recognised leader in delivering innovative solar PV, battery storage, and EV charging projects. With rapid growth, huge investment in training and development, and the chance to progress into senior leadership, this role is perfect for someone looking to make a real impact in the renewable energy sector.

In the role you will take ownership of multiple installation teams, managing projects from planning through to completion. You will be the key link between clients, engineers, and the office team, ensuring every project is delivered to the highest standards of safety, efficiency, and quality. You will also play a crucial part in shaping operations as the company grows, managing other project managers and contributing to long-term strategy.

This role would suit a Project Manager with experience in solar PV and battery storage, ready to take the next step in your career by leading exciting projects and operations in a high-growth renewable energy company where you can make a real impact, enjoy a generous performance bonus, flexible working hours, clear progression into senior leadership, and be part of a supportive, close-knit team shaping the future of energy across the UK.

The Role

• Lead and manage multiple solar PV, battery storage, and EV charger installation teams
• Oversee budgets, timelines, compliance, and client relationships
• Work closely with directors to improve processes and drive growth

The Person

• Solar PV and battery storage experience
• Project Management background
• Based in Cardiff, Full Driving License

Keywords: Solar Project Manager, Solar PV, Battery Storage, BESS, EV Charging, Renewable Energy, Cardiff, Wales

Reference Number: BBBH21611

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Cardiff City Council

40,777 to 45,091

Permanent, Full-time

Cardiff / hybrid working

Overview of the ICT Delivery Officer role

Sellick Partnership is currently partnered with Cardiff City Council to recruit an ICT Delivery Officer to join their expanding Infrastructure team on a permanent, full time basis. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance.

With a focus on the ongoing schools expansion project across Cardiff, this opportunity provides and exciting series of projects that will allow you to expand on current knowledge and skills.

Key responsibilities of the ICT Delivery Officer

• Manage supplier relationships, contracts and procurement in line with statutory and corporate requirements
• Work with senior managers, ICT teams and education services to plan, deliver and develop ICT services for schools
• Support project planning and delivery by advising on requirements, coordinating resources and improving service outcomes
• Oversee operational ICT services, including Service Desk incidents, SLAs, performance monitoring and reporting
• Monitor customer and supplier satisfaction, addressing issues and driving service and quality improvements
• Develop and maintain ICT service plans, policies, processes and standards, promoting compliance and health and safety

Experience required for the ICT Delivery Officer

• Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources
• Experience in creating, implementing and monitoring service level agreements with suppliers and contractors, with a focus on continuous service improvement
• Proven track record in project management, ensuring effective planning and successful delivery of solutions
• Experience developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing
• Demonstrable experience managing customer and supplier relationships, resolving dissatisfaction and maintaining positive engagement
• Experience of ICT service delivery within schools or similar educational environments

Benefits available that the ICT Delivery Officer will receive

• Annual salary between 40,777 - 45,091
• 33 days of annual leave per year after 5 years
• Local Government pension scheme
• 24/7 employee wellbeing service
• Flexible on hybrid working

This is a fantastic opportunity to join a fast-paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies.

How to apply for the ICT Delivery Officer position

If you believe you have the necessary skills and ambition for the ICT Delivery Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership for a confidential chat.

Closing date: Thursday 26 February 2026

Synonyms: ICT Delivery Officer, IT Delivery Officer, Delivery Lead, Infrastructure Architect

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years’ experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Cardiff City Council

40,777 to 45,091

Permanent, Full-time

Cardiff / hybrid working

Overview of the ICT Project Delivery Officer position

Sellick Partnership is currently partnered with Cardiff City Council who are looking to recruit an ICT Project Delivery Officer to join their busy and expanding ICT and Infrastructure team on a permanent, full time basis. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance.

This opportunity presents a fast paced, ever-changing environment, with the ability to expand on your existing skillset within a organisation that is at the forefront of Technology and Transformation.

Key responsibilities of the ICT Project Delivery Officer

• Lead the design and delivery of ICT infrastructure for new school builds, refurbishments and asset renewal programmes
• Manage relationships with Council teams, schools, stakeholders, suppliers and contractors to ensure successful project and service delivery
• Provide strategic advice and guidance on ICT requirements, procurement and compliance throughout the project lifecycle
• Oversee contracts, suppliers and service agreements, ensuring value for money and improved service levels
• Manage operational ICT services, including Service Desk incidents, SLAs, performance reporting and continuous service improvement
• Develop and maintain ICT service plans, policies and standards, ensuring compliance with statutory, corporate and health and safety requirements

Experience required for the ICT Project Delivery Officer

• Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources
• Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement
• Proven track record in project management, ensuring effective planning and successful delivery of solutions
• Experience in developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing
• Demonstrable experience managing customer and supplier relationships, resolving issues and improving satisfaction where challenges arise

Benefits available that the ICT Project Delivery Officer will receive

• Annual salary between 40,777 - 45,091
• 33 days of annual leave per year after 5 years
• Local Government pension scheme
• 24/7 employee wellbeing service
• Flexible on hybrid working

This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies.

How to apply for the ICT Project Delivery Officer position

If you believe you have the necessary skills and ambition for the ICT Project Delivery Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership.

Closing date: Thursday 26 February 2026

Synonyms: IT Project Delivery Officer, IT Project Delivery Manager, Infrastructure Delivery, Service Delivery, IT Service Delivery and Infrastructure, IT Service Delivery Manager

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years’ experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

An exciting opportunity to join our client in Cardiff as Project Manager on a permanent basis.

This key role will involve managing the resources for technology project delivery including pricing and management of build, delivery, storage, logistics, cabling and installation.

Benefits are excellent, including 23 days holiday per year plus bank, private medical insurance, sick pay, life assurance & group income protection; plus, a genuine opportunity to develop a rewarding career in project management through strong training and development.

Responsibilities:

• Plan and manager technology installation projects at customer sites.
• Co-ordinate and manage site meetings throughout the life of the project.
• Lead on project pricing & negotiation.
• Liaise with the customers to ensure open communication channels are maintained.
• Plan, allocate and control project resources; this could be in the form of specialist equipment, sub-contractors, suppliers etc.
• Monitor project activities to ensure that the project is completed in a timely and cost-effective manner.

Skills, Qualifications and Experience:

• Prince 2 qualified or similar qualification (or qualified by experience.
• Experience in IT / Technology projects.
• Experience of managing 3rd party contractors and able to support engineers.
• Effective communication skills with ability to communicate at all levels internally and externally and able to maintain rapport with customers.

Salary & Benefits:

• Salary is 32-35k, plus a generous car allowance (£5,600).
• Private Medical Insurance.
• Pension scheme.
• 23 days holiday plus bank.
• Free on-site parking.
• Life cover (4 x basic salary).
• Group income protection.
• Working in a bright, modern offices.
• Friendly, outgoing, and supportive team.
• Excellent reward & recognition scheme.
• Discounted gym membership.

This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we’d love to hear from you!

We are seeking an experiencedProgramme Managerto lead and deliver large-scale transformation programmes that will shape the future of our higher education client. This is a fantastic opportunity to drive meaningful change, influence at a senior level, and make a lasting impact across a diverse and ambitious organisation.

About the role

As Programme Manager, youll play a central role in the development and implementation of transformational programmes designed to improve efficiency, effectiveness, and long-term sustainability. Youll oversee programme delivery, manage interdependent projects, and work closely with senior stakeholders to ensure alignment with strategic goals.

This role requires exceptional leadership, strong programme management expertise, and the ability to deliver business change in complex environments.

Key responsibilities

• Lead programme delivery, ensuring projects are delivered on time, within budget, and in line with strategic priorities.
• Build and lead high-performing, collaborative teams, fostering a culture of accountability and innovation.
• Apply recognised programme and change management methodologies to drive continuous improvement.
• Engage and influence senior stakeholders, partners, and suppliers, building trust and credibility.
• Oversee programme governance, risk management, and assurance to secure delivery confidence.
• Deliver benefits realisation, ensuring long-term impact is measurable and sustained.
• Provide coaching and mentoring to embed organisational capability for change.

About you

Were looking for someone who can demonstrate:

• Extensive experience of leading large-scale change and transformation programmes in a complex organisation.
• Strong expertise in programme planning, governance, risk, and benefits management.
• Proven ability to influence, negotiate, and build trust at all levels.
• Experience in developing business cases and presenting analysis to senior stakeholders.
• Excellent communication and leadership skills, with the ability to inspire and support teams through change.
• Knowledge of recognised programme management methodologies (e.g. MSP) qualification desirable.
• Commercial awareness and strong analytical, strategic, and problem-solving skills.

What we offer

• Competitive salary £57,000 £66,500
• 35 days holiday + bank holidays
• Hybrid working model (Cardiff-based, with a blend of remote and on-site working).
• Inclusive and supportive working environment.
• Opportunities for professional development and growth.

Cardiff - Hybrid, 3 days in office
35,000 - 40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy

This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly growing company who will offer autonomy and the ability to bring your strategy, implementation and ideas to the team.

This company deliver niche and popular software solutions for the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business.

In this role you will analyse, improve and help manage the customer support procedures ensuring the team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front.

The ideal candidate will have proven experience as a Customer Support Team Lead or similar from a software or tech background / worked previously for a tech company. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets.

A great opportunity to join a thriving business where you will be given flexibility and autonomy.

The Role:

• Analyse, improve, and manage customer support procedures to align with business objectives
• Handle support tickets directly while guiding the team in resolving customer issues
• Lead the support team by example, promoting efficiency and effective problem-solving
• Collaborate with other departments to develop solutions and boost overall productivity

The Person:

• Proven experience as a Customer Support Team Lead or in a similar role - tech / software background
• Strong technical knowledge of SQL and practical experience with Jira Service Management
• Demonstrated ability to lead a team effectively while managing day-to-day support operations
• Hands-on experience handling customer service tickets alongside team leadership responsibilities

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Project Services Manager (IT/MSP)

Cardiff, Wales

40,000 - 60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities

Are you a Project Services Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Manager role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the IT/MSP industry, rich with over 20 years of history?

Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake*?*

On offer is the unmissable opportunity for the successful Project Services Manager or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits.

In this role, the successful Project Services Manager or similar will be responsible for planning and managing the resources for all aspects of project services work, alongside general Project Manager responsibilities, from initial conception through to completion. In addition, you will be responsible for project pricing as well as both resource and man management. On top of this, you will be responsible for client, stakeholder and interdepartmental teams’ liaison to ensure projects are delivered on time, within budget and to the highest of standard. Finally, you will be responsible for keeping accurate and up to date documentation of projects worked.

The ideal Project Services Manager or similar will have a background within the IT/MSP Industry or a related field. In addition, you will have had prior working experience within a Project Services Manager position or a related role. On top of this, you will have strong organisational, communicational and analytical skills. Finally, you will hold a full, valid UK drivers license.

The Role:

• Managing resources for complex, multi-site IT/Infrastructure projects
• Primary point of contact for both clients and suppliers, as well as interdepartmental teams
• Project planning and control, as well as compliance and quality

The Person:

• Background within IT Managed Services
• Previous working experience in a Project Services Manager role or a related position
• Strong organisational, communicational and analytical skills

Reference: BBBH23680

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Project Services Coordinator (IT/MSP)

Cardiff, Wales

30,000 - 40,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities

Are you a Project Services Coordinator or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Coordinator role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the IT/MSP industry, rich with over 20 years of history?

Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake*?*

On offer is the unmissable opportunity for the successful Project Services Coordinator or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits.

In this role, the successful Project Services Coordinator or similar will be responsible for assisting in the planning and management of resources for all aspects of project services work, from initial conception through to completion. In addition, you will be responsible for ensuring health and safety standards are met when working on site. On top of this, you will be responsible for Project Service Manager and interdepartmental teams’ liaison to ensure projects are delivered on time, within budget and to the highest of standard. Finally, you will be responsible for keeping accurate and up to date documentation of projects worked.

The ideal Project Services Manager or similar will have a background within the IT/MSP Industry or a related field. In addition, you will have had prior working experience within a Project Services Manager position or a related role. On top of this, you will have strong organisational, communicational and analytical skills. Finally, you will hold a full, valid UK driver’s license.

The Role:

• Assisting them in the management of resources for complex, multi-site IT/Infrastructure projects
• Primary point of contact for sub-contractors, as well as interdepartmental teams
• Project planning and control, as well as compliance and quality

The Person:

• Background within IT Managed Services
• Previous working experience in a Project Services Coordinator role or a related position
• Strong organisational, communicational and analytical skills

Reference: BBBH23681

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Project Manager (IT/MSP)

Cardiff, Wales

40,000 - 60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities

Are you a Project Manager or similar, coming from a background within IT Managed Services, having previous working experience in a Project Manager role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the IT/MSP industry, rich with over 20 years of history?

Do you want to become a key member in a team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake*?*

On offer is the unmissable opportunity for the successful Project Manager or similar to join a leading MSP, recognised nationwide for their expertise, going from strength to strength within the IT Services Sector for over 20 years? Presenting itself is the opportunity to join a company offering not just impressive career progression opportunities, but also top-of-the-line training and technical development, alongside a whole host of further exciting company benefits.

In this role, the successful Project Manager or similar will be responsible for both leading and delivering complex, multi-site IT/Infrastructure projects across retail and enterprise environments. In addition, you will be seen as the primary point of contact for both clients and suppliers, as well as interdepartmental teams to ensure the smooth running of the projects. On top of this, you will be responsible for team coordination/man management - managing field engineers, subcontractors and logistics for project deployment. Finally, you will be responsible for both project planning and control, as well as compliance and quality, ensuring projects are delivered on time, within budget and to the highest of standards.

The ideal Project Manager or similar will have a background within the IT/MSP Industry or a related field. In addition, you will also have prior working experience in leadership/team management. On top of this, you will have strong organisational, communicational and analytical skills. Finally, you will have previously held a position of a Project Manager or a related role within the IT sector/and MSP.

The Role:

• Leading and delivering complex, multi-site IT/Infrastructure projects
• Primary point of contact for both clients and suppliers, as well as interdepartmental teams
• Project planning and control, as well as compliance and quality

The Person:

• Background within IT Managed Services
• Previous working experience in a Project Manager role or a related position
• Strong organisational, communicational and analytical skills

Reference: BBBH23672

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

An exciting opportunity to join our IT Services client in Cardiff as Project Coordinator on a permanent basis.

This is a genuine opportunity to for someone with strong administration and coordination experience who wants to develop a rewarding career in project management through excellent training and development.

Due to location, candidates must be able to drive and have access to their own transport to be considered for this role.

Key Responsibilities:

• Maintain and update the Project Management system.
• Update the project calendar to ensure an accurate picture of projects is available at all times.
• Work closely with the Project Managers to ensure full admin support for each project.
• Co-ordinate site and virtual meetings with customers.

Required Skills & Experience:

• Good level of education (GCSE Math’s & English).
• Good organisational skills with strong ability to work to deadlines.
• Excellent coordination / administration experience.
• Strong communication skills both written and verbal.
• Effective computer literacy skills including use of Microsoft Office applications.

Salary & Benefits:

Salary starts at 23,810; rising to 25,000 on successful completion of probation.

• Private Medical Insurance.
• Pension scheme.
• 23 days holiday plus bank.
• Free on-site parking.
• Life cover (4 x basic salary).
• Group income protection.
• Working in a bright, modern offices.
• Friendly, outgoing, and supportive team.
• Excellent reward & recognition scheme.
• Discounted gym membership.

This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we’d love to hear from you!

An exciting opportunity to join our client in Cardiff as Project Manager on a permanent basis.

This key role will involve managing the resources for technology project delivery including pricing and management of build, delivery, storage, logistics, cabling and installation.

Benefits are excellent, including 23 days holiday per year plus bank, private medical insurance, sick pay, life assurance & group income protection; plus, a genuine opportunity to develop a rewarding career in project management through strong training and development.

Responsibilities:

• Plan and manager technology installation projects at customer sites.
• Co-ordinate and manage site meetings throughout the life of the project.
• Lead on project pricing & negotiation.
• Liaise with the customers to ensure open communication channels are maintained.
• Plan, allocate and control project resources; this could be in the form of specialist equipment, sub-contractors, suppliers etc.
• Monitor project activities to ensure that the project is completed in a timely and cost-effective manner.

Skills, Qualifications and Experience:

• Prince 2 qualified or similar qualification (or qualified by experience.
• Experience in IT / Technology projects.
• Experience of managing 3rd party contractors and able to support engineers.
• Effective communication skills with ability to communicate at all levels internally and externally and able to maintain rapport with customers.

Salary & Benefits:

• Salary is 32-35k, plus a generous car allowance ( 5,600).
• Private Medical Insurance.
• Pension scheme.
• 23 days holiday plus bank.
• Free on-site parking.
• Life cover (4 x basic salary).
• Group income protection.
• Working in a bright, modern offices.
• Friendly, outgoing, and supportive team.
• Excellent reward & recognition scheme.
• Discounted gym membership.

This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we’d love to hear from you!

I am recruiting for a Transformation Director, based 3 days a week in Bridgend, Wales - 2 days remote.

The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.

It is essential you have expertise in optimising and setting up Back End call centre operations.

You will lead the strategic transformation of Back Office operations, driving operational efficiency, digital enablement, and cultural change across the organisation. This role is pivotal in modernising processes, embedding automation, and fostering a culture of continuous improvement and collaboration to deliver exceptional service and cost optimisation.

You MUST have a proven track record in leading large-scale operational transformation within insurance or financial services.

A deep understanding of Back Office functions (policy administration, claims processing, finance operations) is essential for this role.

Experience in implementing automation technologies (RPA, AI, workflow platforms) is also essential.

You must also have a strong background in change management and cultural transformation.

You will have demonstrated success in managing complex stakeholder environments and influencing at executive level.

Please apply ASAP to find out more.

Programme environment Agile delivery Competitive salary

Introduction

Acorn by Synergie is recruiting for a highly capable Agile Delivery Manager to support delivery across multiple cross-functional teams within a fast-paced, programme-led environment. This opportunity is ideal for an experienced delivery professional who excels at embedding Agile practices, improving team performance, and driving successful outcomes through strong stakeholder collaboration and data-driven insight.

Key Duties

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and sprint reviews.
• Support teams with planning, estimation, tracking, and delivery aligned to business priorities.
• Work closely with Product Managers and technical stakeholders to manage priorities, dependencies, and constraints.
• Oversee workflow and ensure smooth progression of work from backlog through to delivery.
• Use flow metrics and delivery data to improve predictability and efficiency.
• Track and report progress against milestones, forecasts, risks, and dependencies.
• Represent teams in programme-level forums, providing clear updates and escalation where required.
• Identify, manage, and mitigate risks and issues in a timely manner.
• Act as an escalation point during live incidents, coordinating resolution and communication.
• Remove blockers proactively to maintain delivery momentum.
• Drive continuous improvement and Agile maturity across teams.
• Manage cross-team dependencies to ensure aligned and integrated delivery across workstreams.

Requirements

• Proven experience as a Delivery Manager leading cross-functional Agile teams.
• Strong understanding of Agile methodologies, including Scrum and Kanban.
• Experience delivering within a wider programme environment.
• Excellent stakeholder management and communication skills across technical and non-technical audiences.
• Demonstrable experience facilitating Agile ceremonies and enabling collaboration.
• Strong capability in managing priorities, dependencies, risks, and issues.
• Experience using Agile tools such as Azure DevOps, Jira, Actionable Agile, or similar.
• Familiarity with DevOps practices and automated delivery pipelines.
• Experience leading technical delivery teams across development, testing, and operations.
• Strong influencing skills across multiple teams and stakeholders.
• Experience producing high-quality Project Delivery Management Information (MI).
• Relevant Agile certification such as Scrum Master or Agile Project Management.

What We Offer

• Opportunity to work within a collaborative, forward-thinking organisation.
• Involvement in strategic delivery initiatives with real organisational impact.
• Exposure to senior stakeholders and high-performing Agile teams.
• Supportive environment focused on continuous improvement and delivery excellence.

Interested?

Apply now to be considered for this Agile Delivery Manager opportunity, or contact Acorn by Synergie for further information.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Your new company
A job opportunity has arisen for a Head of Programme Delivery / Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, helping to positively impact people’s lives, supporting businesses to understand issues and identifying how innovation can help deliver better care, health, and wellbeing solutions.

Your new role
Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales.

The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering a pipeline of innovation assessments and adoption projects that positively impact health and wellbeing in Wales. You will lead teams responsible for the delivery of digital care and precision medicine programmes, including genomics, diagnostics, advanced therapies, artificial intelligence, big data, and predictive analytics.

You will liaise with several key internal and external stakeholders, building relationships and collaborating with wider government bodies, public sector and third sector partners, academia, industry and health and social care organisations.

Furthermore, you will actively seek and assess opportunities offered by industry, ensuring they are aligned to health and social care requirements, whilst developing strategies to identify and deliver key programs aligned with stakeholder needs. You will embed a culture of innovation within the health and social care sector, focusing on transformative innovation adoption, system change, and a continuous pipeline of innovation.

What you’ll need to succeed

• Proven leadership skills in managing project/programme delivery teams
• Proven track record of delivering NHS / Healthcare projects and programmes is essential
• Experience working within an organisation that is responsible for supplying projects to the NHS would be a distinct advantage
• Strong understanding of healthcare / life sciences sectors and systems
• Excellent stakeholder management and relationship management/client management skills
• Strong leadership experience in driving change within challenging environments
• Experience working as either a Programme Manager, Head of Programme Management or similar
• Experience in genomics, diagnostics, or related fields is advantageous although not essential
• Forward-thinking mindset and adaptability to evolving trends
• Proven experience in programme leadership within NHS, healthcare, social care, life sciences, innovation or related fields.

This role would suit an innovative, dynamic leader with a passion for improving healthcare and wellbeing within Wales.

What you’ll get in return
This role offers excellent scope for career progression plus a benefits package that includes:

• 30 days annual leave + bank holidays
• Pension scheme - 11% employer contributions
• Flexible and hybrid working options
• Training and development opportunities
• Employee assistance programme
• Pay progression scheme

This will be a hybrid role (2 days a week on-site) based at their Cardiff office.

This is an opportunity to support a transformational change in health and social care innovation whilst working collaboratively with wider public sector organisations in Wales, leading on high profile and innovative programmes that will genuinely make a difference to people’s lives.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)