Project Manager - ERP & Software Development
Location: Waterbeach, Cambridge (Fully onsite with occasional travel to London)
Salary: £65,000 - £70,000 + benefits or Circa £500p/d - Client are open to both Fixed term contract or Day rate contract.

Deerfoot Recruitment is working on behalf of a respected organisation seeking an experienced Project Manager to lead ERP-related projects and associated software development initiatives. This role offers the opportunity to deliver high-impact programmes across both business and technology functions.

The successful candidate will define, plan, and deliver ERP and software development projects, applying structured project management methods to ensure delivery within scope, budget, and timescales. You will oversee the full software development lifecycle (SDLC), manage third-party vendors, and drive ERP system enhancements, integrations, and upgrades. Strong governance, stakeholder engagement, and communication skills will be essential, with regular interaction at senior and steering group level.

Key Requirements

Proven experience managing ERP implementation or upgrade projects.
Track record delivering software development projects across the full SDLC.
Strong knowledge of project management methodologies (PRINCE2, PMI, Agile).
Excellent stakeholder engagement and vendor management skills.
Proficiency in project tools such as MS Project, DevOps, and MS Teams.
Desirable: Experience with Microsoft Business Central, ITIL, or AgilePM certification.
Keywords & Beneficial Experience:
Project Manager, Project Management, ERP, SDLC, Prince2, PMI, Agile, Business Central, ITIL, MS Project.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy

Our client, a leading Executive Education provider is looking for a Programme Manager to be responsible for the delivery of open-enrolment Executive Education programmes. This role involves coordinating all aspects of programme administration, supporting participants throughout their learning journey, and working closely with internal teams and external contributors to ensure smooth and effective delivery. The successful candidate will oversee the detailed planning, coordination and delivery of programmes, including on-site delivery and/or the launch and management of digital products, ensuring a high-quality experience for all participants.

Programme Manager: Key Responsibilities

• Lead the project management of a portfolio of learning programmes
• Coordinate the administrative arrangements for a portfolio of programmes
• Monitor and report on project progress to ensure transparency
• Collaborate with Business Development colleagues and Learning Designers to confirm terms and conditions with contributing faculty and external speakers
• Provide logistical and practical support to clients and participants during programme events to ensure a positive learning experience
• Work collaboratively with Programme Management and Executive Education teams to support the organisation’s reputation as a leading provider of executive education
• Manage service delivery to clients and participants to a consistently high professional standard Identify and coordinate with appropriate service providers
• Maintain clear and timely communication with programme participants throughout their learning journey
• Prepare and support any programme activities in the live online environment from a technical perspective using Zoom or Teams, in a studio setup or remotely
• Collect, analyse, and share participant feedback with relevant stakeholders.

Programme Manager: Skills and Experience

• Degree-level qualification or equivalent experience
• Project management qualification(s)
• Customer centric attitude
• Commitment to a user-focused approach
• Experience managing multiple priorities and meeting deadlines
• Adaptable and responsive to changing needs
• Willingness to work occasional hours outside the standard schedule
• Commitment to continuous learning and development
• Constructive and proactive approach to problem-solving.

£33,361 – 41,474 and generous benefits package is offered.

Early applications are preferred.

Referral Scheme - Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to enquiries@telferpartners.com.

Equality Policy - Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of their gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.

Deputy Delivery Manager, EWOS - Permanent - Full Time (Hybrid)

Salary:c.£65,000 DOE

Location:Base at either St Neots or Lincoln- (Likely 3 days at MASS or Customer sites)

Benefits include:25 days annual leave (inclusive of December shutdown) Buy or sell up to 5 days leave Two pension schemes Private Medical & Dental Insurance Life Assurance (4 x salary) Save and share schemes Electric/Hybrid car leasing Cycle to work Retail discounts Continuous Professional Development Annual Wellness Allowance

Why this role matters

For over 40 years, MASSs Electronic Warfare Operations Support (EWOS) Group has delivered specialist software, services and training that directly support the UK and allied nations EW and CEMA capabilities. We operate in a highly trusted, highly secure space, supporting programmes that genuinely shape the future of defence.

This role is a key hire within EWOS. As we continue to grow our products, services and customer base, were looking for a Deputy Delivery Manager to act as the operational engine of the group,supporting delivery today while enabling growth tomorrow.

Think of this role as a Deputy Chief of Staff for EWOS: a trusted thought partner to the Head of Delivery & Operations, ensuring that programmes land well, resources are aligned, customers are happy, and opportunities to grow the business dont get missed.

If you enjoy being at the centre of things with delivery, people, customers and commercial activity, then this is a role where youll make a visible, meaningful impact.

What youll focus on

At its core, this role is about making delivery work brilliantly at scale.

Youll support the direction and management of EWOS contracts, programmes and projects, coordinating across EWOS and the wider MASS organisation to make best use of people, associates and subcontractors. Youll help ensure work is delivered on time, within budget, and to margin (or better), while protecting and enhancing MASSs reputation with customers.

Alongside delivery, youll play an important part in business development, helping grow existing customers, supporting bids and campaigns, and helping translate EWOS capability into new opportunities.

Youll also deputise for the EWOS Head of Delivery & Operations when required, acting with confidence and credibility across internal and external stakeholders.

Location & working pattern

This role can be based out of either our St Neots HQ or our Lincoln offices, with hybrid working as standard.

In practice, this means roughly 3 days per week on-site and 2 days working from home, balanced with time spent with the EWOS teams, visiting customers or supporting business development activity. Given the nature of the role, visibility matters and well need you to be present where decisions are made, delivery happens, and relationships are built.

Youll work closely with a diverse, highly capable group of project managers, engineers, scientists, ex-military personnel and commercial colleagues, all operating within secure environments.

How youll support us

Youll be a force multiplier, helping EWOS operate smoothly, today, while setting it up to grow confidently, tomorrow.

• Keeping delivery on track across multiple programmes
• Making sure resources, priorities and plans align
• Helping leaders make informed, timely decisions
• Spotting risks early and helping resolve them pragmatically
• Supporting growth by enabling bids, shaping opportunities and strengthening customer relationships

The invaluable experience youll bring, to help us achieve more

Were expecting that youve done a role like this before, or something very close to it, so youll be comfortable juggling priorities, stakeholders and competing demands.

Essential experience

• Proven experience in effective resource management and budgetary control
• Strong customer and stakeholder relationship management skills
• Experience supporting or leading delivery at an operational level
• Highly organised, with the ability to prioritise and keep multiple plates spinning
• Eligible to obtain and maintain UK Government Security Check (SC) clearance

Desirable experience

• Line management experience across military and civilian teams
• APMQ or equivalent project management qualification
• Experience of risk and change management
• Exposure to business development or bid support activity
• Existing DV clearance
• Experience working in defence, EW, CEMA or other highly regulated environments
• A calm, pragmatic leadership style and the confidence to act as a trusted deputy

Who is MASS?

MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With a strong heritage in defence, we deliver robust solutions into environments where security expertise is essential.

We work in close partnership with our customers, combining deep technical expertise with innovative thinking to deliver agile, resilient solutions that secure advantage and enable digital transformation.

MASS is an equal opportunities employer. We value smart, skilled and motivated people, and in return we offer a supportive, friendly workplace where everyone has the opportunity to make a real impact.

Apply todayto see how working for MASS could work for you.

Title ; Technical Lead / Delivery Manager

Salary: £50,900 - £68,000

Location: Cambridge/Hybrid ( 3 days per week in office)

Contract: Permanent

Hours: Full Time

Play a pivotal role in shaping the Data landscape of our organisation.

The Delivery Manager must have a strong technical background as this role is a hands-on position that involves collaborating with cross-functional teams to deliver enterprise-level solutions. You’ll be responsible for planning, designing, building, securing, and monitoring innovative solutions

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

The job holder is required to define and drive quality, consistency, and excellence in all aspects of Data Engineering within the Enterprise Data Teams with change control process and collaborative work.

• Mentor a team of developers/engineers, fostering a collaborative and high-performance work environment.
• Provide technical expertise in the design, development, and implementation of complex software solutions.
• Takes responsibility for ensuring that the deliverables of the EDP Squads are managed in accordance with Cambridge Technologies standards, process, and documentation.
• Collaborate with cross-functional teams to understand project requirements and contribute to the overall technical strategy.
• Manage issues, risks, and dependencies, and ensure these are communicated and acknowledged effectively.
• Ensure the use of best practices, coding standards, and proper documentation in all technical deliverables.
• To translate business problems and opportunities into data engineering solutions
• Continually develops data engineering knowledge and skills so that they remain current in a fast-changing field.
• Identifies and manages risks and issues proactively with and on behalf of the team.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

If you’re a tech-savvy leader who thrives on solving complex challenges, this role is for you.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, or equivalent experience.
• Proven experience in dev ops, software development, data engineering, or a similar role.
• Demonstrate data management and coding skills.
• Experience building complex data solutions, data integration processes and tools, data quality / testing data solutions and bug fixing.
• Excellent experience in AWS services, Big Data solutions and at least one of the following (Data integration, Serverless, Storage and database management, SAS application management).
• Excellent problem-solving skills and the ability to lead technical discussions.
• Familiarity with agile methodologies and working in cross-functional squads.

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Ready to pursue your potential? Apply now.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15th March. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from 18th March.

If you are shortlisted and progressed through the stages, you can expect:

• A 30-minute screening call with the Hiring Manager.
• First stage virtual interview via MS Teams. You will be provided with a brief to complete a presentation and technical questions in interview.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Vacancy Summary

Job Title: Associate Director of Project Management

Job Type: Permanent

Job Ref: #1340

Location: Cambridge (Projects in Norfolk & Cambridgeshire + Flexible working)

Start Date: ASAP

Salary: c£70k-£80k plus competitive package inc car allowance, pension, health etc.

Company & Project: A innovative project management consultancy are looking for a client focused Associate level Project Manager to join their team working on a flagship project in the Life Sciences sector, valued in excess of £100m.

The position involves working on a large Commercial and Science scheme in East Anglia, leading a small team of Project Managers.

Our client has a busy project pipeline for 2026/2027 and they are recruiting for an Associate level Project Manager due to growth of their regional business and the progression of a key project win with a major blue chip client in East Anglia.

Duties & Responsibilities:
Direct and coordinate all project activities, ensuring the team adheres to established governance protocols and maintains seamless communication throughout the project lifecycle.

Act as the primary interface for clients and consultants, proactively anticipating their needs to consistently deliver high-value outcomes across all regions.

Enforce rigorous standards in Health and Safety, Quality Assurance, and Risk Management to ensure infrastructure projects meet all regulatory and safety benchmarks.

Establish clear parameters for project success, specifically defining the time, cost, technical specifications, and performance KPIs from the outset.

Develop comprehensive, detailed project plans and establish the specific governance systems and processes required to execute the work efficiently.

Identify necessary project resources and provide expert advice on procurement strategies to ensure the project is adequately staffed and supplied.

Lead and motivate diverse, multi-disciplinary teams, facilitating collaboration and using performance management techniques to keep productivity high.

Monitor project finances and manage the formal change control process to mitigate scope creep and protect the project’s commercial viability.

Manage the transparent flow of data between the internal team and the client through regular briefings, formal progress reports, and structured meetings.

Desirable Experience

• Minimum 10 years+ experience as a Project Manager for a Consultancy or End-client.
• Excellent client facing skills with a track record of stakeholder management.
• Contract administration using NEC and JCT would be highly advantageous.
• Degree or MSc qualified in a construction related discipline.
• MAPM or MRICS or MCIOB is desirable, but not essential.
• Previous Roles: Associate Project Manager OR Senior Project Manager OR Principal Project Manager OR Project Manager OR Director of Project Management OR Project Director.

Qualifications & Skills: Degree or MSc qualified in a construction related discipline or comparable qualification.
MAPM or MRICS or MCIOB or another comparable professional membership would be advantageous.

Application Process: If you would like more information on this Associate Director of Project Management position or any other vacancy please email your current CV through to Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest.

Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.

Software-Focused Project Manager
Location: Cambridge (Hybrid - minimum 3 days onsite)
Sector: Defence / Advanced Engineering

The Opportunity

An established engineering and technology consultancy is looking to hire an experienced Software-Focused Project Manager to lead the delivery of complex, software-heavy engineering programmes.
This role is ideal for someone who started their career in embedded/software engineering and has since moved into project management. You’ll be working in a busy, fee-for-service environment where projects vary from short feasibility studies to multi-year programmes involving cross-disciplinary engineering teams.
The work is highly customer-facing, technically demanding, and hands-on. You won’t be hidden behind layers of process or large support teams - ownership, accountability, and pace are key.

Please note: Most projects sit within the defence sector. Candidates must be comfortable working in this environment and ideally eligible for UK Eyes Only work.

What You’ll Be Doing

• Leading the end-to-end delivery of software-led engineering projects, often alongside electronics and embedded systems teams
• Managing multiple projects concurrently, ranging from small feasibility studies to large programmes
• Acting as the primary point of contact for customers, maintaining strong relationships and clear communication at all levels
• Owning project schedules, budgets, resources, risks, and change control alongside a technical lead
• Driving high performance within project teams through clear leadership, motivation, and problem-solving
• Applying structured delivery approaches including Agile, WBS, and Microsoft Project
• Ensuring robust governance, reporting, and project controls throughout the lifecycle
• Supporting continuous improvement of delivery processes, particularly around software development lifecycle (SDLC) best practices
• Working closely with sales and engineering leadership to scope work, estimate cost and timelines, and support proposal development

What We’re Looking For

• Proven experience delivering complex software development projects
• A background in embedded software or software engineering before moving into project management
• Experience working in consultancy or fee-for-service environments
• Comfortable operating at pace and taking ownership beyond pure project coordination (e.g. procurement, commercial awareness)
• Strong understanding of modern software engineering practices such as version control, CI/CD, and testing frameworks
• Confident communicator, able to engage credibly with engineers, customers, and senior stakeholders
• High emotional intelligence with the ability to lead and influence technical teams
• Familiarity with tools such as Agile, Jira, Confluence, Git, and Microsoft Project
• A relevant technical degree

Working Arrangements & Travel

• Hybrid working with at least 3 days per week onsite
• UK and occasional international travel to support project delivery and customer engagement.

Interview Process

• Stage 1: Teams interview with senior leadership
• Stage 2: Onsite interview (2-2.5 hours) including a site tour and meetings with technical stakeholders

This opportunity would suit an experienced IT Project Manager who enjoys being close to the business, working with a range of stakeholders, and delivering meaningful change. The role is ideally office-based five days a week to support collaboration and momentum, though a degree of flexibility is available.

As IT Project Manager, you’ll take ownership of end-to-end delivery of technology projects, ensuring they are completed on time, within scope, and on budget. You’ll work closely with cross-functional teams, suppliers, and senior stakeholders to deliver solutions that align with wider business objectives.

Key responsibilities include:

Planning, managing, and delivering IT projects from initiation through to completion
Defining project scope, deliverables, timelines, budgets, and success measures
Developing and maintaining detailed project plans and resource allocations
Coordinating internal teams, vendors, and third-party partners
Tracking progress, managing dependencies, and adapting plans where required
Identifying, assessing, and mitigating project risks and issues
Ensuring projects align with organisational standards, governance, and security requirements
Communicating clearly with stakeholders on status, risks, and outcomes
Managing change requests and maintaining robust project documentation
Leading project meetings, reviews, and post-implementation evaluationsKey responsibilities include:

Planning, managing, and delivering IT projects from initiation through to completion
Defining project scope, deliverables, timelines, budgets, and success measures
Developing and maintaining detailed project plans and resource allocations
Coordinating internal teams, vendors, and third-party partners
Tracking progress, managing dependencies, and adapting plans where required
Identifying, assessing, and mitigating project risks and issues
Ensuring projects align with organisational standards, governance, and security requirements
Communicating clearly with stakeholders on status, risks, and outcomes
Managing change requests and maintaining robust project documentation
Leading project meetings, reviews, and post-implementation evaluationsDesirable:

PMP, PRINCE2, or Agile certification
Experience across software development, infrastructure, cloud, or cybersecurity projects
Familiarity with SDLC and IT service management (ITIL)
Experience managing budgets and third-party suppliers

Join a business at a genuinely exciting point of transformation
Be part of a forward-thinking, engaged, and collaborative culture
Make a visible impact on systems, processes, and outcomes
Competitive salary up to £60,000
Outskirts of Cambridge location with on-site parking
Predominantly office-based role with some flexibility

EA First Ltd are acting as an Employment Agency for this permanent vacancy

Fed up with being the middle person when projects go sideways?Clients change their minds. Production is under pressure. Sales promise the world. And somehow it all lands with you to fix.This ones different.They want someone who actually owns projects end to end. From brief to delivery to invoice. One clear point of contact. Proper ownership. Not constant firefighting without authority.The reality of the role:This is a Customer Services Project Manager role in a manufacturing environment.Youll take projects from initial client brief through production, delivery and invoicing. Youll be responsible for keeping projects commercially and operationally on track.There is a dedicated Estimating team who handle the bulk of the pricing. Youll still need to understand costs, sanity check figures, manage changes and protect margin as projects evolve. Youre not sat estimating all day, but commercial awareness matters.Youll work closely with sales, design, planning, production, suppliers, warehouse and finance. When things change, you coordinate it. When issues come up, you sort them.This is hands on project management. Not a PMO role. Not admin for the sake of it.Whats on offer

• £28,000£30,000 depending on experience
• 25 days holiday plus bank holidays
• Company pension scheme
• Employee Assistance Programme with 24/7 confidential support
• Access to wellbeing tools, counselling and mental health resources
• Stable manufacturing business with long term work
• Projects that actually go into production
• Clear ownership and accountability

This will suit you if

• Youve managed projects in manufacturing, packaging, print, displays or similar
• Youre comfortable dealing with clients and internal teams
• You understand costing without needing to be a full time estimator
• You stay calm under pressure and keep control when plans shift
• You prefer owning problems rather than passing them on

Apply nowIf you want proper project ownership in a manufacturing environment, apply now and have a conversation before it gets snapped up.

You don t just want to manage support, you want to own the customer experience end-to-end.

If turning complex problems into loyal, long-term customers is your thing, this role was built for you.

When ERP software sits at the heart of a business, customer service isn t a function it s a promise.

At Khaos Control, that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence.

Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most.

This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact.

The Role at a Glance:

Service Delivery / Customer Support Manager
Grantham, Lincolnshire Office Hybrid
£54,000 £58,000 DOE + Bonus
Full-Time Monday Friday Permanent

Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do
Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail

Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments.

At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers.

Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported.

That s where you come in.

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it.

This is where leadership, accountability, and ownership really matter.

You Will:

• Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores
• Own customer onboarding alongside Professional Services; from go-live through to real adoption and value
• Act as the senior escalation point for complex or high-impact customer issues
• Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions
• Improve processes, documentation, SLAs, reporting, and service standards as we scale
• Take ownership of customer satisfaction, retention, and overall service performance

What We re Looking For:

• An experienced customer service or service operations leader
• Proven people leadership experience with accountability for results
• Background in ERP, SaaS, or complex B2B software environments strongly preferred
• Customer-first, with a strong sense of ownership and responsibility
• Confident handling escalations and complex customer challenges
• Experience leading and developing customer-facing teams in a software or IT environment
• Comfortable working cross-functionally with Product, Tech, and Sales
• Calm under pressure and trusted by customers when it matters most

What Success Looks Like:

• Consistently high CSAT and NPS and KPI scores
• Faster onboarding and reduced time-to-value for new customers
• Lower churn and stronger long-term customer retention
• A confident, high-performing, engaged service team
• Customers who actively recommend Khaos Control because of the service they receive

What s on Offer:

• £54,000 £58,000 base salary, depending on experience
• Up to 10% annual bonus linked to customer satisfaction, retention, and team performance
• Hybrid working with flexibility built in
• 25 days holiday + bank holidays
• Company pension with enhanced employer contribution
• Training & development budget (leadership, customer service, systems)
• Clear progression into broader service or customer leadership as the company grows
• Direct access to leadership, reporting to the Managing Director
• The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business

If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you.

Apply now and help us turn powerful ERP software into long-term customer success.

Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Project Support Officer (Band 4)

We are looking for an organized and proactive Project Support Officer to provide high-quality administrative and coordination support for our project teams. You will serve as a central hub for communication, ensuring that digital transformation initiatives and clinical projects are delivered efficiently and to the highest standards.

Key Responsibilities

• Project Coordination: Organize project activities, manage information flow, and ensure seamless communication across the project lifecycle.
• Documentation & Reporting: Maintain accurate project records and prepare comprehensive progress reports for managers and stakeholders.
• Stakeholder Liaison: Build and maintain strong working relationships with internal IT teams, clinical staff, and external suppliers.
• Digital Transformation Support: Assist in the testing, deployment, and training phases of new digital systems and software.
• Resource Management: Track project timelines, manage workloads, and ensure teams have the necessary tools to meet deadlines.
• Administration: Manage complex schedules, organize meetings, and contribute to the development of project policies and procedures.

Key Skills & Attributes

• Highly Organized: Proven ability to manage multiple tasks, prioritize effectively, and meet tight deadlines.
• Strong Communicator: Excellent interpersonal skills with the ability to convey information clearly to diverse audiences.
• Independent Worker: Capable of managing your own workload while remaining a collaborative team player.
• Problem Solver: Proactive in identifying risks and escalating issues before they impact delivery.
• Tech-Savvy: Comfortable working with project management tools and supporting digital change.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Our client is looking for a Software Project Manager to oversee multiple software projects and ensure completion on time, within budget, and to top quality standards.

If you are a leader, with resource management, and understand all things projects with a sprinkle of software, this could be the perfect role for you!

You will play a key role in the successful delivery of technical projects with significant software components across a range of sectors. This is a highly customer-facing role requiring close collaboration with sales, engineering, and client teams to shape, secure, and deliver innovative software solutions.

Salary to 80K + Hybrid working and Bonus scheme.

Line Manager: Head of Project Management

Travel to UK and international clients where required.

Monday to Friday

Performance bonus

An open and vibrant work environment

Hybrids working opportunity (2 days at home, 3 days in office)

Flexible working hours

25 Days annual leave pro rata

Free onsite parking

Very easy walking distance to local rail links

Choose your own equipment

Generous holiday allowance

Regular social company gatherings

A stake in a high-growth business

Mentor programme

Company pension scheme

Permanent health insurance

Private medical insurance

Employee assistance programme

Life assurance

Support for career progression

Gym membership

Responsibilities

• Project Management of the software development activities supported by the Technical Lead.
• Lead the planning and delivery of software-led projects, often alongside electronics or embedded systems teams, across a range of industries.
• Budget responsibilities for the developing the project.
• Manage stakeholder engagements; project governance, reporting project progress and tracking project timelines.
• Apply structured project management approaches, including Agile methodologies, and Microsoft Project.
• Ensure clear reporting and governance throughout the project lifecycle.

About You:

• Bachelors / Master s Degree in an Electronic or Software Engineering discipline.
• Familiarity with established tools and methodologies, such as Agile, Jira, Confluence, Git, and Microsoft Project
• Project Management Certification.
• Proven Software or Embedded Systems Engineering background.
• Excellent customer facing skills.
• Ability to manage complex software development projects.
• Career spanning a range of Industry sectors.