Job Title: Project Manager

Location: Birmingham

Salary: 33,000 - 40,000 per annum

Position: Permanent, Full-Time

Job Summary:

This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham’s well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers.

Job Role:

In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer’s experience is at the centre of the role.

You’ll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project’s deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets.

This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget.

We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable.

Deliverables and Responsibilities:

• Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes.
• Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early.
• Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans.
• Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates.
• Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align.
• Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs.
• Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues.
• Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members.

About you:

• Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision.
• Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents).
• Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets).
• Excellent attention to detail, with the ability to spot “what-ifs”, knock-on effects, and wider impacts on scope, time, budget, and quality.
• Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation.
• Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines.
• Ability to work effectively under pressure and manage competing deadlines while maintaining quality.
• Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel.
• Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support.

Additional Information:

The job title and salary offered will be dependent on the candidate’s experience and demonstrated capability.

Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant

At Hayley DEXIS, we re passionate about empowering our people to grow, develop and perform at their best. As we continue to evolve and strengthen our capability across the Group, we re looking for an experienced and forward?thinking Learning & Development Business Partner to join our Learning & Development team.

Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the Learning & Development Business Partner

In this role, you will help shape and deliver impactful learning strategies, partner with leaders to identify development needs, and play a critical part in building a culture where continuous learning drives business performance. If you re energised by influencing real organisational change and creating meaningful development experiences, we d love to hear from you!

Working Arrangements.

Location: Halesowen, West Midlands (preferred) - nationwide applicants considered
Contract: Full-time (40hours per week) office-based with regular national travel
Department: Learning & Development (HR) Reporting to: L&D Manager

Key Responsibilities

Learning Design & Delivery

• Support the design and development of training programmes, workshops and e?learning modules.
• Deliver a wide range of engaging, interactive training sessions (virtual and in?person).
• Maintain and update training materials to ensure accuracy and relevance.
• Work with subject matter experts to create role-specific learning pathways.
• Ensure new and engaging training content is available through the LMS.
• Design in partnership with the L&D Manager, induction programmes by job role and be the main delivery programme lead across the Group.

Talent & Capability Development

• Support core talent programmes - including performance reviews, succession planning and career development.
• Support manager-focused tools and interventions, including coaching, performance feedback, career conversations and team development.
• Work with HR to support career progression frameworks, mobility opportunities and clarity around what good looks like.
• Support capability development across key audiences and business initiatives, ensuring scalable learning experiences for now and the future.
• Assist with skills mapping and capability frameworks.

LMS, Systems & Programme Coordination

• Lead the design and rollout of our LMS and performance system across the Group, in partnership with the wider HR team.
• Coordinate training sessions, schedules and logistics.
• Manage attendance records, evaluations and training documentation.
• Design and project lead on the roll-out of new Learning Management System (LMS) and support HR with Hayley Perform roll-out - ensuring content is accurate, engaging and user?friendly.
• Support apprenticeships, graduate or leadership development schemes, where required.
• Track and advise on qualification pathways including designing and maintaining training policies, clawback arrangements and agreements.

Culture & Engagement

• Contribute to broader culture and engagement initiatives linked to learning.
• Help embed a culture of continuous learning that supports business performance and long?term capability growth.

Skills & Experience

• Experience in Learning & Development or a training?related role.
• Strong facilitation and presentation skills.
• Ability to design and deliver engaging learning content across multiple channels.
• Excellent organisation and project coordination skills.
• Strong communication and interpersonal abilities.
• Highly confident with digital learning tools and LMS platforms.
• Proficient in Microsoft Office.
• Knowledge of coaching, talent development or organisational development principles.
• Expert understanding of the end?to?end learning cycle and adult learning theory.
• Ability to design and facilitate learning that blends experience, exposure and formal learning.

Personal Qualities

• Proactive, enthusiastic and passionate about helping people develop.
• Creative approach to learning design and engagement.
• Able to build strong relationships at all levels.
• Continuous improvement mindset.

The recruitment process

Adverts will close on Sunday 29th March 2026

Candidates will be moved through the process as they apply, and offer will be made as soon as a suitable candidate has been found. We encourage you to apply early to avoid disappointment.

Our process;

• Shortlisting throughout the advertising window
• Teams interview with our Talent Acquisition Partner.
• Final stage interview with the L&D Manager and HR Director which will involve a presentation task.

Finally

We know sometimes you might feel that you don’t meet the criteria or have a question about the role - we’re here to help so please ask us! You can contact us here; (url removed)

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Click apply now to become our L&D Business Partner and join the team!

Please note that this is a training course and fees apply.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

Are you looking to start a new career in Project Management?

If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.

We specialise in placing candidates within the project sector using our career progression and placement program.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.

Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.

The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - APM (Association for Project Management) Qualification

The first step is completing the APM Project Fundamentals Qualification (PFQ)

This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.

Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a 1hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.

Step 2 - PRINCE2 Foundation

• PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.
• It is a process driven methodology and often referred to as a waterfall methodology.
• Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.
• The course is provided online and comes complete with exam simulators and revision tools.
• You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.

Step 3 - Project Management Simulation

• With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.
• These projects and scenarios are based on real world project and scenarios.
• Once completed, our tutor will grade your work and issue a certificate of completion.

Step 4 - Recruitment Support

• Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.
• We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.
• Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.
• They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.

We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Project Co-Ordinator Placement Programme

Please note that this is a training course and fees apply.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

Are you looking to start a new career in Project Management?

If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.

We specialise in placing candidates within the project sector using our career progression and placement program.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.

Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.

The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - APM (Association for Project Management) Qualification

The first step is completing the APM Project Fundamentals Qualification (PFQ)

This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.

Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a 1hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.

Step 2 - PRINCE2 Foundation

• PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.
• It is a process driven methodology and often referred to as a waterfall methodology.
• Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.
• The course is provided online and comes complete with exam simulators and revision tools.
• You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.

Step 3 - Project Management Simulation

• With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.
• These projects and scenarios are based on real world project and scenarios.
• Once completed, our tutor will grade your work and issue a certificate of completion.

Step 4 - Recruitment Support

• Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.
• We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.
• Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.
• They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.

We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Junior Project Manager Placement Programme

Please note that this is a training course and fees apply.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

Are you looking to start a new career in Project Management?

If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.

We specialise in placing candidates within the project sector using our career progression and placement program.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.

Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.

The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - APM (Association for Project Management) Qualification

The first step is completing the APM Project Fundamentals Qualification (PFQ)

This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.

Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a 1hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.

Step 2 - PRINCE2 Foundation

• PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.
• It is a process driven methodology and often referred to as a waterfall methodology.
• Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.
• The course is provided online and comes complete with exam simulators and revision tools.
• You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.

Step 3 - Project Management Simulation

• With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.
• These projects and scenarios are based on real world project and scenarios.
• Once completed, our tutor will grade your work and issue a certificate of completion.

Step 4 - Recruitment Support

• Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.
• We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.
• Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.
• They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.

We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Job Title: Senior Manager, Talent and Development

Location: Dudley Council

Duration: 6 months

Rates: 292 per day (Umbrella)

Job Purpose

• Reporting to the Assistant Director of People and Inclusion and as part of the senior management team:

• Ensure that Dudley Council attracts, recognizes, develops, and retains talent to deliver excellent services for residents.

• Provide strategic direction on reward, talent, learning, career and leadership development across the Coun

• Identify need and deliver OD interventions to meet that need, including leadership development that creates inspirational leaders, supports transformation and embeds a culture of inclusiveness across Dudley Council.

• Providing strategic advice, guidance and support to the EDI agenda for the workforce, customers and the community.

• Lead on the Council’s wellbeing and EDI strategy and define and continually enhance the council’s employee health and wellbeing offer

• Lead the development of the EDI strategy and develop and implement policies, practices and action plans

• Lead on Talent and Organisational Development projects, both directorate and Council wide, including identification of need through to design, development, implementation and evaluation.

• Ensure the creation and delivery of interventions that demonstrate and encourage a culture of engagement and inclusiveness, helping our people to be the best they can be andensure accessibility for all colleagues.

Connect2Dudleyis a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Job Summary

• Reporting to the Recruitment Manager the post holder will be expected to
• Line manages the Resourcing team.
• Assist in providing a professional solution-focused Resourcing/HR Administration service across the Council including first line response to calls and emails, vacancy management, contractual changes, ID Checks, pre- and post-employment checks and references.
• Assist in research and evaluation of new digital developments in recruitment and selection including Talent Link, PIMS, online jobs boards, social media, mobile devices, and video conferences and make recommendations as appropriate.
• Manage the HR Resourcing team to provide early resolution on ‘quick fix’ queries such as PIMS Access, dummy payroll number, contracts (changes), policy and procedure and sign posting.
• Provide advice and support to all managers, customers and employees on recruitment activity, redirecting and escalating to teams as appropriate
• Work with teams across Human Resources and Organisational Development

Connect2Dudleyis a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Company description:

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world

Job description:

Salary: Up to £52,000.00Location: Hams Hall with travel to other sitesHours: 40 hours per week, Monday to Friday Designing, implementing, and project managing complex supply chain management solutions for our clients and managing site-wide projects for the healthcare industry.Youll have a holistic view of the business and work with all areas of the business to ensure the smooth implementation of solutions for new and existing clients.Your Tasks

• Provide high-quality project and programme management standards across the design and implementation of key accounts.
• Lead and manage multi-disciplinary professional teams
• Lead communications and relationships with clients and their stakeholders
• Monitor task and actions, timelines, status, reports etc
• Develop, implement and execute delivery plans for project
• Budget control - creating budget, sign off process, monitoring costs structure, monthly budget control.
• Solution orientation

Your Profile

• Experience in leading and managing multi-disciplinary teams and management of best practice management techniques.
• Knowledge of pre and post-contract Project Management responsibilities and ability to deliver this service effectively to Clients.
• The ability to manage a project throughout its lifecycle.
• Operates as an independent, proactive, motivated self-starter who remains focused on tasks and delivers results in a timely manner. Able to demonstrate excellent attention to detail and strong social skills
• Excellent written and oral communication skills; ability to effectively communicate with global stakeholders, across all levels, as well as external client communications
• Excellent MS office + data analytics skills
• Someone who has an understanding of warehouse solutions

We Offer

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free car parking

Profile description:

A Project Manager job based in Birmingham

If you are Project Manager with proven technical skills looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry, then send us your CV for a confidential chat. This is a great opportunity to progress your career as part of a talented, diverse, and supportive team.

Your new role
Our Project Managers are a valuable part of the business, the focus of this role will be to provide visible leadership, insight, direction and foresight in the safe and profitable delivery of schemes, while also providing excellent customer satisfaction and successfully develop a team.
As our Project Manager, you will:

• Develop, control, and ensure delivery against the project budgets including profit, preliminaries and procurements. Implement detailed programmes and schedules which allow accurate monitoring and reporting of progress.
• Secure and manage the appropriate resources to deliver the project / scheme effectively and efficiently in a professional manner to ensure successful delivery within project constraints.
• Implement and manage the development of the Project Quality Plan, Trade Quality Plans, and Defect rectification procedures.
• Ensure there is a successful and smooth handover of the project, including support to customer/ end user throughout the handover process.

What you’ll get in return

• Competitive salary & profit share scheme
• Flexible working
• Car Allowance / Company Car (subject to Role/Grade)
• Travel covered to any of our sites (subject to HMRC advisory rates)
• Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…
• Excellent range of learning and development activity to support your career progression.
• Industry-leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or email Benjamin.Taylor@hays.com.

4768228

Temp job-Project Manager - prison Maintenance

A large FM and Maintenance contractor who runs the contract for the Ministry of Justice to maintain UK Prisons has an exciting opportunity.For a Project Manager to join the team covering the Midlands. This is a temporary role for 3–6 months, initially to be reviewed thereafter and could become permanent.The role will require passing security vetting, so a clean criminal record is essential.
The role
This will be home-based with daily site visits to a variety of prison locations in the Mids area, where you will be responsible for a large number of maintenance and FM projects across the Prison estate.
As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment.

This includes management of safety, CDM, issues, risks, and project change requests to ensure successful and on-time project delivery.
You will be responsible for:

1. Meeting with senior management and clients to track delivery timelines and costs.
2. Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements.
3. Identifying and assigning project tasks based on the skill sets, experience, and strengths of staff members and supply chain.
4. Monitoring project performance to ensure timely delivery.
5. Compiling and submitting project status reports to clients, management, and other stakeholders.
6. Working effectively with relevant stakeholders for efficient project implementation.
7. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders.

About you
You will be an experienced construction/Maintenance Project Manager with experience of ideally working within a refurbishment and small works construction background. Experience in managing a variety of sectors would be beneficial as this role is varied.
• Degree or NVQ level 6 qualification in a suitable construction/ management or engineering discipline
• IOSH / Nebosh and SMSTS
• CDM knowledge
This role is open to PAYE or Umbrella PAYE options – NO CIS.

What to do now?If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

4631062

Location: Midlands - Working across multiple sites
Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus
Contract & Hours: Full time, Permanent
Hours: 39.5 hours per week
Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD

Lead High-Quality Construction Projects from Concept to Completion

Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes.

As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities.

We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites.

You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget.

This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover.

What You’ll Be Doing

As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include:

• Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors.
• Developing and managing project programmes to ensure timely and efficient delivery.
• Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives.
• Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates.
• Ensuring all sites are appropriately resourced both internally and across the supply chain.
• Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations.
• Attending operations meetings and producing relevant project reports.
• Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines.

In order to be essential in this role you must have:

• Minimum 7 years’ experience within the construction industry
• SMSTS
• CSCS card
• First Aid certification
• Strong leadership and team-management abilities
• Ability to plan and organise resources effectively to meet tight deadlines
• Strong problem-solving ability and analytical thinking
• Proficiency in Outlook, Excel and general IT
• Experience in retrofit processes including assessments, designs and lodgements
• Full UK driving licence

It would be great if you had:

• NVQ Level 7 Diploma in Construction Senior Management
• IOSH Managing Safely
• Experience in energy efficiency and/or social housing projects

Why Join Us

• Opportunity to lead significant construction projects
• A supportive team culture
• Career development and training opportunities
• The chance to help deliver high-quality, safe, and impactful work

Our Commitment to You

We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief.

Ready to Lead With Impact

If you’re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we’d love to hear from you.

Apply today and take the next step in your career.

At Complii, we are on the lookout for an IT Programme Manager to play a key role in delivering technology initiatives that support the continued growth and integration of our business. This role focuses on leading critical software implementations, system integrations, and supporting the onboarding of newly acquired companies into our core technology platforms.

If you enjoy managing complex technology projects, bringing structure to multi-stakeholder programmes, and ensuring systems are implemented in a consistent and scalable way, this is a role where your impact will be felt quickly and meaningfully.

You will play a critical role in leading projects that bring businesses onto our core platforms, ensuring systems, processes, and data align with our integrated technology landscape. From day one, the priority is delivering projects effectively, supporting business transformation, and ensuring the organisation can confidently scale through a stable and well-governed systems environment.

What you receive for joining us

We believe in rewarding expertise and accountability, which is why we offer an excellent salary. This includes 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value clarity, technical judgement, and delivery.

Here is a look at some of the things you will be doing

• Leading end-to-end delivery of technology projects, including software implementations, platform enhancements, and technical integration initiatives across the group
• Managing the onboarding of newly acquired businesses onto core systems such as HubSpot, SimPro, and Sage Intacct, ensuring consistent processes, data alignment, and system architecture
• Working closely with the Transformation team, IT specialists, vendors, and business stakeholders to coordinate project activities and ensure successful delivery
• Maintaining strong governance across projects, including project plans, risk management, reporting, and ensuring delivery aligns with enterprise technology standards

Can you show experience in some of these areas

• Strong experience managing IT or technology projects, particularly software implementations or system integration programmes across multiple platforms
• Experience coordinating projects within integrated cloud-based environments such as CRM, ERP, job-management, or finance systems
• A structured and delivery-focused approach, with the ability to manage stakeholders, facilitate workshops, and drive projects forward in complex environments
• Excellent communication and organisational skills, with the ability to manage multiple projects while maintaining clear governance and reporting

If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you.

Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a modern technology landscape, supporting business transformation and helping deliver the systems that underpin our continued growth.

About The Role
HomeServe are recruiting for a Portfolio Demand & Planning Manager to join our Technology & Change team in Walsall. This is an exciting opportunity for someone with a strong grounding in forecasting, demand planning, portfolio analysis or PMO, whos ready to step into a role with real visibility and influence.
Youll thrive here if you enjoy turning data into meaningful insight, building strong relationships across a fast-moving business, and using your initiative to shape how work is planned and delivered. With solid analytical skills, experience using tools such as Power BI, and a background in a small-to-mid-sized organisation (not a huge corporate machine), youll bring both structure and curiosity to how we prioritise and manage demand.
If you’re looking for greater autonomy, the chance to improve forecasting capability, and the opportunity to support a growing change portfolio, this role offers that next step in your career.
We work in a hybrid way, mostly remote with a requirement to travel into our Walsall office at least twice a week to work with the team. With that in mind you will be located within a convenient commute to Walsall.
PRINCIPAL ACCOUNTABILITIES:
Accountable to the Director of Change you will be responsible for leading on the Technology Change Portfolio Demand Management & Forecasting, & for Portfolio level governance and reporting for HomeServe Technology Change projects. You will work closely with the Heads of Programme, Head of Business Analysis, Finance Business Partner and Technology supply partners (internal and external). Specifically, you will:
Demand Management

• Design, implement and then manage a new demand process to ensure appropriate prioritisation, efficiency and ROI, and support the success and timely delivery of all IT project & programmes of work for the near and long term.
• Identify, define and track demand and budget from the portfolio to business requirements & objectives
• Ensure on-going alignment with business & industry strategy as well as IT technology roadmaps
• Support on stakeholder engagement alongside the Heads of Programme who will be the conduits for demand, enabling forums for prioritisation of spend and resource.
• Manage the project investment approval process (to start and additional funding / change requests).
• Manage and provide clear visibility of IT demand pipeline, in line with Capex and Opex Portfolio budget (reflecting live project forecasts and future forecast). This to include providing transparency on the roadmaps for agile delivery, where appropriate.
• Work with Heads of Programme and project stakeholders to gather, organise and analyse financial data to understand, in detail the portfolio view against budget.

Project Definition

• Deliver the demand process through appropriate stage gates from Idea to Approved to Start, including the high level intent, solution and business case, recommendation on delivery approach and resource, and the high level project plan

Forecasting/Planning

• Ensure robust resource forecasting from in-flight project
• Work with resource managers to understand resource availability, and propose supply scenarios for the most effective and efficient use of internal and external resource
• Be the conduit to external resource providers on future demand, and to ensure all statements of work are prepared and reconciled.

Management Information/Reporting

• Own the regular stakeholder forums, specifically the Exec Portfolio Management Group, to engage, update and ensure governance and oversight of key decisions.
• Provide on-demand Change Portfolio information in a timely manner to the Director of Change and CIO

Team

• Demonstrate a continuous improvement approach to ensure best practice and innovation are embedded
• Work flexibly within the PMO team as and when required, covering other roles when necessary
• Responsible for the day to day management, coaching and development of direct reportsensuring they have the necessary tools, knowledge and skills to fulfil their roles
• Engages employees by consistently role modelling company values and behaviours and proactively encourage others to do the same

About The Candidate
To be successful in this role you will need to have the following knowledge, skills and attributes:
Essential:

• Practical experience in either PMO, Programme, Project or Portfolio Management
• Ability to demonstrate experience of strong demand management and planning within complex, cross-functional IT projects with extensive knowledge and expertise in the use of Project & Demand Management techniques, methodologies, frameworks and best practices
• Exceptional communication skills (both verbal and written) with ability to convey difficult messages and complex information to internal and external stakeholders at all levels with self-confidence and drive to build and maintain good relations.
• Excellent and proven problem-solving, decision-making and critical-thinking skills, with the ability to adapt quickly to change.
• Broad understanding of IT Project Management and Software Development methodologies and tools
• Skilled user of Excel and PowerPoint.

Desirable:

• People Management experience
• Third Party Supplier Engagement & Contracting (supply volume focus)
• Experience of working in an FCA regulated / insurance environment
• Connected with forums, external bodies, etc. to stay up-to-date with best practices and innovations.
• Experience in early discovery and definition phases of projects, to get to decisions to invest.

Salary:

£28,000 + Bonus + Car + Excellent Benefits - 12 month FTC

Operational Change Coordinator – Field Based - Wolseley

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Operational Change Coordinator based in the Field you’ll be responsible for:

• Transformation of our branches within a defined region
• Picking and packing of stock and returning that stock to regional distribution centres
• Ensuring the site is cleared of all stock prior to completion of each project

This is a full-time, 12 month Fixed Term Contract role working 40 hours per week Monday to Friday and working flexible hours.  You will be expected to work at various sites around the country and be working away from home during the week.  You will be fully expensed for this and will have a company car too.

And here’s what we’d like you to have:

• A willingness to work away from home and have the flexibility to change locations
• Happy to be involved in physical lifting and moving of objects
• Enjoy the variety of different job tasks
• Have some warehouse experience previously

Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

We look forward to receiving your application!

#ACMM150

Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) - Executive role reporting directly to the CEO

A Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) is required by a well-established ERP software provider with over 250 long-term customers across the manufacturing sector. This organisation delivers powerful ERP solutions that typically support clients for 10-15 year partnerships, helping manufacturers streamline operations and maximise efficiency. With a strong reputation in the market and an ambitious roadmap around Cloud transformation, this is a rare opportunity to join the Senior Leadership Team, shaping the long-term customer journey and driving measurable value for a loyal client base.

To be successful in this role you should have:

Enterprise software experience ideally ERP.

Proven experience leading Customer Success, Support, or lifecycle management within ERP or complex enterprise software environments

Strong knowledge of service management discipline, governance, and structured support operations

Experience owning customer retention, renewals, and expansion strategies

This role will suit a Customer Success leader who lives and breathes the customer journey. You will work closely with the CEO and leadership team to build a robust Customer Success function. You will have the opportunity to shape strategy, improve customer health visibility, and drive successful migrations from on-premise ERP to Cloud platforms.

On a day-to-day basis you will take ownership of the entire post go-live customer lifecycle, ensuring customers gain maximum value from the ERP platform. This includes stabilisation, feature adoption, health monitoring, renewals, and expansion opportunities. You will oversee the Support function through the Support Manager, lead the Customer Success and Account Management teams, and collaborate closely with Product and Delivery to identify systemic issues and improve the customer experience.

You will also drive the migration to cloud strategy, ensuring customers have a clear roadmap for the future while minimising risk during transition.

Role Highlights

• Executive level position reporting directly to the CEO
• Member of the Senior Leadership Team
• Lead Customer Success, Support, and account management functions
• Drive Cloud migration strategy and adoption
• Shape a Customer Success model focused on retention and growth
• Hybrid working - 1 day per week in Birmingham
• Salary 60,000 - 80,000

This is a fantastic opportunity for a Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) to influence strategy, strengthen long-term customer relationships, and play a key role in the future direction of a respected ERP software provider.

I have recruited for this client for 20 years, they are a great bunch and this is an epic job. please apply thansk jake

Salary: up to 48,000 per annum plus 20% bonus, Car or Car allowance ( 6,600) and other Veolia benefits

Grade: 6.1

Location: Cannock Head office WS11 8JP with an element of Travel (UK Wide and EU) (other locations considered)

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our enhanced company pension scheme
• Private Medical Insurance
• Company car or allowance 6,600 Per annum
• Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

What you’ll be doing:

• Lead and inspire a high-performing team of Digital Adoption Specialists, fostering innovation and continuous improvement
• Develop and execute strategic digital adoption initiatives that drive measurable improvements in employee productivity and user experience
• Partner with senior stakeholders and Product teams to identify opportunities, translate business objectives into impactful solutions, and build in-app support and digital training content
• Establish and maintain harmonised governance frameworks for digital adoption platforms (Whatfix), low-code tools (AppSheet), and our in-house generative AI toolsets
• Manage vendor relationships, platform licensing, and budgets to ensure maximum return on investment
• Use data-driven insights to continuously optimise and recommend digital adoption strategies that deliver measurable business value
• Champion change management best practices, working with Learning & Development and operational teams to ensure seamless system adoption
• Harmonise processes and practices across international teams whilst respecting local requirements
• Build roadmaps for digital adoption capabilities aligned with broader IT and organisational strategies

What we’re looking for:

Essential:

• Degree or Higher Level Qualification in a relevant field (e.g., Business, Technology, Organisational Development, Change Management)
• Professional qualification in Change Management, Project Management, or related discipline (e.g., Prosci, PRINCE2, Agile)
• Awareness and certification of ITIL Service Management principles

Desirable:

• A relevant Digital Adoption Platform Build or Management certificate
• Qualification in Employee Experience Management or User Experience
• One or more certifications in generative AI or related emerging technologies
• Low-code development platform certification (e.g., AppSheet)
• Additional technical qualifications demonstrating breadth of digital knowledge
• An appreciation of the complimentary quality standard ISO/IEC 20000 and (phone number removed)

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Fully remote with some travel to NHS Trusts in the UK (not frequent)

As a Senior Project Manager- Healthcare Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements.

Role responsibilities for the Senior Project Manager- Healthcare Software:

• Project management of enterprise clinical / healthcare software into the NHS
• Leading, monitoring and managing multiple projects
• Ensuring all project management activities from end to end are looked after
• Risk, resource, and change management
• Financial control and executive stakeholder management
• Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams
• Project documentation and status reports
• Host internal and external project meetings
• Team motivation and leadership
• Contractual acceptance

Knowledge, skills, abilities for the Senior Project Manager- Healthcare Software

• Experience of delivering enterprise clinical / healthcare software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex)
• Experience of delivering clinical / healthcare applications such as PACS, RIS, EPR, EHR, PAS, LIMS, LIS, ePMA
• Qualified to Prince2 Practitioner level
• Matrix people leadership both internally and externally
• Project control, planning and documentation
• Financial management (vendor side experience of milestone completion, billing and change control)
• Risk management and governance
• Contractual management
• Create and deliver executive-level summary reports and presentations
• Exceptional client and stakeholder management skills

Location: Birmingham - 3 days per week on site
Initial 6‑month contract

Hays is partnering with a local council to recruit an experienced Housing Improvement Programme Manager. This role will lead a major programme of work designed to modernise services, strengthen compliance, and deliver better outcomes for residents. We are seeking a dynamic transformation leader with a strong housing background and proven experience delivering major IT system change.

About the Role

This is a pivotal leadership opportunity within one of the council’s highest‑priority transformation programmes. You will shape, direct, and deliver a multi‑year improvement journey across the Housing service-modernising systems, improving processes, and embedding a culture of continuous improvement.
You will collaborate closely with senior leaders, service managers, ICT teams, suppliers, and residents to ensure the programme achieves measurable, long‑lasting impact.

Key Responsibilities

• Lead the end‑to‑end delivery of the Housing Improvement Programme, ensuring clear milestones, governance, and outcomes
• Oversee the procurement, implementation, and successful rollout of a major new Housing IT system
• Develop a Housing Transformation Plan in readiness for mobilisation over the next 6-9 months
• Drive service redesign, process improvement, and cultural change across housing operations
• Engage with internal and external stakeholders to ensure transparency, collaboration, and resident‑focused results
• Manage programme risks, budgets, resources, and reporting to senior leadership and elected members
• Ensure compliance with regulatory requirements and alignment with best practice in social housing

About You
We are looking for someone with both strategic insight and hands‑on programme delivery expertise.

You will bring:

• Significant experience within housing services, ideally in a local authority or social housing environment
• A formal programme management qualification or extensive relevant experience
• A strong track record of delivering large‑scale transformation programmes
• Demonstrable experience in procuring and implementing major IT systems-ideally within housing
• Excellent leadership, communication, and stakeholder engagement skills
• The ability to challenge, influence, and inspire teams through change
• A strong commitment to improving services for residents and delivering meaningful, sustainable outcomes

If you’re an experienced transformation leader looking to make a significant impact, please send your updated CV!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays

Project Manager Immediate Start

The client is looking for an experienced Project Manager to lead the delivery of complex systems and business transformation initiatives, with a strong emphasis on Operational Technology, Asset Management, and Cyber Security.

Responsibilities of the Project Manager:

• Lead Asset Lifecycle Management enhancement initiatives focusing on Operational Technology OT
• Understand and support delivery aligned to the NIS Regulatory Compliance roadmap.
• Plan, schedule, and track delivery using MS Project.
• Manage assigned resources (internal and external), approved suppliers, and allocated budgets.
• Ensure adherence to Programme Governance, reporting, financial controls, and approval processes.
• Define delivery approach and methodology in collaboration with business sponsors and stakeholders.

Skills & Experience of the Project Manager:

• Must have project management experience within Asset Management within the Utilities Sector.
• Must have experience with Operational Technology (OT)
• Must have experience working within NIS / NIS2 regulation.
• Hands on experience with Project management tools MS Project is desirable.
• Experience working within programme governance frameworks.
• Project management qualifications: APM, PMI or PRINCE2.

The successful Project Manager will be required to travel to Leeds on occasion, as and when needed.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

IT Project Manager - Technology & IT Services

Location: Bromsgrove, Worcestershire. Commutable Birmingham, Worcester, Kidderminster, Redditch, M42/M6 corridor
Salary: 45,000 - 50,000 per year (DOE) + Benefits
Job Type: Full-time, On Site

About the Role

We are looking for an experienced IT Project Manager to lead and deliver a variety of technology projects for our clients. You will coordinate resources, manage timelines, and ensure that project objectives meet both client needs and organisational goals. Acting as the main point of contact, you will bridge communication between clients, technical teams, and senior management to ensure smooth, successful project delivery.

Key Responsibilities

• Lead and manage multiple IT projects from initiation to completion, ensuring on-time and on-budget delivery.
• Develop detailed Scope of Work, including schedules, resource allocation, risk management, and project milestones.
• Coordinate internal teams (Engineering, Finance, Purchasing) and third-party vendors to meet project requirements.
• Serve as the primary liaison between clients and technical engineers, translating business needs into actionable IT solutions.
• Monitor project progress, identify potential issues early, and implement corrective actions as needed.
• Prepare and deliver regular project updates and reports to clients and senior management.
• Ensure all projects adhere to company policies, industry best practices, and compliance standards.
• Facilitate post-project reviews to identify improvements and drive continuous development.

Technical Skills & Experience

• Proven experience in IT project management, ideally within an MSP or technology services environment.
• Circa 3-5 years PM/PMO work in a similar role
• Strong baseline understanding of IT infrastructure, cloud solutions, networking, and cybersecurity.
• Skilled in project management tools (e.g., Microsoft Project, Connectwise PSA).
• Relevant certifications such as PRINCE2, PMP, Agile are desirable but not essential.
• Analytical mindset with excellent problem-solving abilities.
• Ability to manage multiple priorities under pressure and adapt to changing client needs.

Personal Attributes

• Detail-oriented and proactive with strong organisational skills.
• Collaborative team player with leadership qualities.
• Customer-focused with a commitment to high-quality service delivery.
• Excellent communication and relationship management skills.

What We Offer

• 23 days annual leave (including your birthday) plus bank holidays
• Company pension scheme
• Private healthcare
• Quarterly company bonus and financial incentives via development schemes
• Regular company social events and team activities
• Excellent office environment with leisure facilities in a town-centre location

Additional Information

• Successful candidates will be subject to a Disclosure and Barring Service (DBS) check.
• Applicants must be able to commute to Bromsgrove B61 prior to starting.

35,331 - 39,002, 32 days annual leave (plus 8 bank holidays), hybrid working policy, generous pension scheme & other benefits

Hays Technology are working in partnership with a Higher Education establishment in Birmingham to recruit an IT Training and Development Officer on a permanent basis.

The IT Training and Development Officer will use a range of techniques, resources and media (including eLearning, virtual classrooms, self-assessment, peer-assisted learning, simulation and evaluation tools) to train staff and students in the use of University Systems.

Within this role, focus will be on supporting and training staff and students on our student systems, which includes the student records system (SITS), Timetabling, Placements and Apprenticeships. The postholder will be required to develop a detailed understanding of our student system processes to inform the effective delivery of the training programme.

The IT Training Team as a whole is responsible for the oversight and delivery of the IT Training Strategy and the IT Academy of students and graduates with a focus on eLearning and digital literacy. This includes the development and delivery of learning materials and content in order to develop the business and technical skills of staff and students required by the University.

In order to apply, you must have the following skills and experience:

• Previous experience as an IT Trainer and/or providing support for teaching, instruction, and training activities.
• Proficient experience in using Adobe Creative Cloud and Microsoft Office applications.
• Good communication skills with the ability to enthuse, persuade, and influence.
• Experience of the tools and support services available within the training arena.
• Knowledge of the selection and application of information gathering methods, tools and techniques which are appropriate to the information required and the sources available.
• Experience of the methods and techniques for delivering effective presentations, making effective use of your own time, and creating and delivering effective learning and development content.

If you have the relevant experience and would like to apply, please submit your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)