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Customer Success & Account Management Jobs in Worcester
Overview
Looking for top Customer Success and Account Management jobs in Worcester? Haystack connects you with leading employers hiring skilled professionals in Worcester’s growing tech scene. Explore the latest openings, advance your career, and find your ideal Customer Success or Account Manager role today!
Business Support Apprentice - Learning & Development
Polaris Community
Bromsgrove
In office
Graduate - Junior
ÂŁ14,600
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Bromsgrove
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: ÂŁ14,600.04 per annum
Benefits: 30 days’ Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking

About Us

We are Polaris, one of the UK’s largest communities of children’s service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, alongside Leaving Care services, residential services, education and bespoke children’s services contracts.

Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We are ambitious for our children and young people, families and staff, and believe in their futures.

We are delighted to be seeking a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove.

What We Are Looking For

We are looking for an Apprentice to support the coordination of apprenticeship programmes across the Polaris Group, while gaining a thorough and well-rounded experience within the function.

The successful candidate must be willing to complete the Business Administration Level 3 qualification, for which full study support will be provided.

Key Responsibilities
  • Manage the applicant database and communicate with applicants throughout the process
  • Assist with the promotion of apprenticeship opportunities
  • Track apprenticeship progress, completions and retention, presenting updates at monthly meetings
  • Oversee evaluation forms, analyse feedback and produce quarterly summary reports
  • Coordinate with external providers and maintain required documentation, including contracts, health and safety and insurance records
  • Assist in the onboarding and administration of new apprentice cohorts
  • Manage and maintain the apprenticeship levy portal
  • Provide information to staff on apprenticeship processes as required
  • Act as the first point of contact for assessor and awarding organisation queries
About You
  • GCSE qualifications are essential
  • Basic knowledge of Microsoft Office, including Word
  • Strong communication skills, both verbal and written
  • Well organised, with the ability to manage multiple tasks effectively

For an informal discussion, please contact Clare Makepeace on .

We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position.

We reserve the right to withdraw this advert without notification.

PandoLogic. Category:General, Keywords:General Labor, Location:Bromsgrove, ENG-B60 2BQ

Account Manager
Four Squared
Worcester
In office
Junior
ÂŁ30,000 - ÂŁ35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Junior Account ManagerWorcester£30,000 - £35,000 + excellent benefitsFull-time Office based Four Squared Recruitment are working in partnership with our client - a leading professional services and training organisation - to recruit a driven and energetic Junior Account Manager to join their expanding Corporate Team. This is a fantastic opportunity for someone who is passionate about building relationships, developing new business, and delivering consultative, solution-focused support to a wide range of customers. If you thrive in a people-focused, fast-paced environment, this could be the ideal next step in your sales career.About the Role As Junior Account Manager, you will play a key role in supporting the growth of the corporate division by developing new customer relationships, identifying opportunities, and strengthening existing partnerships. This is a consultative sales position - no product selling - where your ability to understand client needs and communicate value will be essential. You’ll be based from the Worcester office (with free parking), with travel to client sites as required.Key ResponsibilitiesSales & Relationship Development - 70%

  • Position and promote the company’s services and solutions to prospects and customers over the phone and face to face
  • Identify, qualify and develop new business opportunities
  • Arrange meetings for the Senior Account Manager in line with KPI expectations
  • Build strong, long-term customer relationships
  • Understand client business objectives and future plans
  • Consistently meet KPIs and support overall sales targets

Data & Administration - 15%

  • Produce accurate quotes and proposals
  • Create professional written communications
  • Maintain accurate CRM data and dialogue reports
  • Complete internal documentation as needed
  • Follow pricing and discount structures correctly

Other Responsibilities - 15%

  • Participate in ongoing training and coaching
  • Follow company policies and professional standards
  • Manage time and workload effectively

About YouEssential

  • 1+ years’ B2B sales or account management experience
  • GCSE Grade C/4 or above in Maths & English
  • Excellent communication skills
  • Adaptable, proactive, and able to work with autonomy
  • Professional, reliable, and well-presented

Desirable

  • Degree/HND or equivalent
  • 3+ years’ B2B experience

Benefits

  • Contributory pension
  • Commission scheme (sales roles)
  • Company profit share scheme
  • 33 days holiday (including bank holidays) + extra after 5 years
  • Free parking
  • Cycle-to-work scheme
  • Hybrid working (role-dependent)
  • Coaching, mentoring & development
  • Company away days & social events
  • Free flu jab & eye test
  • Family-friendly policies

Why Join Them? Our client is committed to personal and professional growth, and their culture is built on authenticity, resilience, emotional intelligence, collaboration and kindness. Employees consistently praise the supportive environment and genuine sense of belonging.

Business Support Apprentice - Learning & Development
Polaris Community
Bromsgrove
Hybrid
Graduate - Junior
ÂŁ14,600
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: ÂŁ14,600.04 per annum
Benefits: 30 days’ Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking

About Us

Welcome to Polaris, one of the UK’s largest communities of children’s service providers! For over 30 years, we’ve been dedicated to transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children’s services contracts.

Our nurturing community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, young people, families, and staff, and we believe in their bright futures.

We are excited to invite a passionate Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re seeking an enthusiastic Apprentice to support the coordination of apprenticeship programmes across the Polaris Group. This is a fantastic opportunity to gain a comprehensive experience in a dynamic environment!

The ideal candidate will be eager to complete the Business Administration Level 3 qualification , with full study support provided.

Key Responsibilities
  • Manage the applicant database and maintain communication with applicants throughout the process.
  • Assist in promoting apprenticeship opportunities.
  • Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
  • Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
  • Coordinate with external providers and maintain necessary documentation, including contracts, health and safety, and insurance records.
  • Assist in onboarding and administration of new apprentice cohorts.
  • Manage and maintain the apprenticeship levy portal.
  • Provide information to staff on apprenticeship processes as needed.
  • Act as the first point of contact for assessor and awarding organization queries.
About You
  • GCSE qualifications are essential.
  • Basic knowledge of Microsoft Office, including Word.
  • Strong communication skills, both verbal and written.
  • Well-organized, with the ability to manage multiple tasks effectively.

Join us in making a difference! We are an equal opportunities employer, and the successful applicant will be subject to a DBS check.

We reserve the right to withdraw this advert without notification.

Business Support Apprentice - Learning & Development
Polaris Community
Bromsgrove
Hybrid
Graduate - Junior
ÂŁ14,600
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Join Us as a Business Support Apprentice in Learning & Development!

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: ÂŁ14,600.04 per annum
Benefits: Enjoy 30 days of Annual Leave (increasing to 35 with service), Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, and Free On-site Parking!

About Us

Welcome to Polaris, one of the UK’s largest communities dedicated to children’s services! For over 30 years, we’ve been passionately transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential programs, education, and tailored children’s services.

Our nurturing community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, families, and staff, believing wholeheartedly in their futures.

We are excited to invite a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re seeking an enthusiastic Apprentice to help coordinate apprenticeship programs across the Polaris Group while gaining invaluable experience in a supportive environment.

The ideal candidate will be eager to pursue a Business Administration Level 3 qualification, with full study support provided!

Your Key Responsibilities
  • Manage the applicant database and maintain communication with applicants throughout the process.
  • Assist in promoting exciting apprenticeship opportunities.
  • Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
  • Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
  • Coordinate with external providers and maintain essential documentation, including contracts and health and safety records.
  • Assist in onboarding and administration for new apprentice cohorts.
  • Manage and maintain the apprenticeship levy portal.
  • Provide information to staff regarding apprenticeship processes as needed.
  • Act as the first point of contact for assessor and awarding organization queries.
About You
  • GCSE qualifications are essential.
  • Basic knowledge of Microsoft Office, especially Word.
  • Strong communication skills, both verbal and written.
  • Well-organized with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. Please note that the successful applicant will be subject to a DBS check.

We reserve the right to withdraw this advert without notification.

Business Support Apprentice - Learning & Development
Polaris Community
Bromsgrove
Hybrid
Graduate - Junior
ÂŁ14,600
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Join Our Team as a Business Support Apprentice - Learning & Development!

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: ÂŁ14,600.04 per annum
Benefits: Enjoy 30 days of Annual Leave (increasing to 35 with service), Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, and Free On-site Parking.

About Us

Welcome to Polaris, one of the UK’s leading communities of children’s service providers! For over 30 years, we’ve been dedicated to transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and tailored children’s services contracts.

Our passionate community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, families, and staff, and we believe in their bright futures.

We are excited to invite a Business Support Apprentice to join our dynamic Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re seeking an enthusiastic Apprentice to help coordinate apprenticeship programmes across the Polaris Group while gaining invaluable experience in the process.

The ideal candidate will be eager to complete the Business Administration Level 3 qualification, with full study support provided!

Your Key Responsibilities
  • Manage the applicant database and maintain communication with applicants throughout the process.
  • Assist in promoting exciting apprenticeship opportunities.
  • Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
  • Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
  • Coordinate with external providers and maintain essential documentation, including contracts and health and safety records.
  • Assist in onboarding and administration for new apprentice cohorts.
  • Manage and maintain the apprenticeship levy portal.
  • Provide information to staff regarding apprenticeship processes as needed.
  • Act as the first point of contact for assessor and awarding organization queries.
About You
  • GCSE qualifications are essential.
  • Basic knowledge of Microsoft Office, particularly Word.
  • Strong communication skills, both verbal and written.
  • Well-organized with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. Please note that the successful applicant will be subject to a DBS check.

Join us in making a difference! We look forward to welcoming you to our team.

Business Support Apprentice - Learning & Development
Polaris Community
Bromsgrove
Hybrid
Graduate - Junior
ÂŁ14,600
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: ÂŁ14,600.04 per annum
Benefits: 30 days’ Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking

About Us

Welcome to Polaris, one of the UK’s largest communities dedicated to children’s services! For over 30 years, we’ve been passionately transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children’s services contracts.

Our nurturing community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, young people, families, and staff, and we believe in their bright futures.

We are excited to invite a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re looking for an enthusiastic Apprentice to support the coordination of apprenticeship programmes across the Polaris Group. This is a fantastic opportunity to gain a comprehensive experience within our dynamic team!

The ideal candidate will be eager to complete the Business Administration Level 3 qualification, with full study support provided.

Key Responsibilities
  • Manage the applicant database and maintain communication with applicants throughout the process.
  • Assist in promoting apprenticeship opportunities.
  • Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
  • Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
  • Coordinate with external providers and maintain necessary documentation, including contracts, health and safety, and insurance records.
  • Assist in onboarding and administration of new apprentice cohorts.
  • Manage and maintain the apprenticeship levy portal.
  • Provide information to staff on apprenticeship processes as needed.
  • Act as the first point of contact for assessor and awarding organization queries.
About You
  • GCSE qualifications are essential.
  • Basic knowledge of Microsoft Office, including Word.
  • Strong communication skills, both verbal and written.
  • Well-organized, with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. The successful applicant will be subject to a DBS check if selected for the position.

Join us in making a difference! We look forward to welcoming you to our team.

Ecommerce Engineer
GreensafeIT
Droitwich
In office
Junior - Mid
ÂŁ26,000
RECENTLY POSTED

Location: Droitwich

Salary: ÂŁ26,000 per annum

Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

We re looking for a detail-driven and hands-on Ecommerce Engineer to play a key role in our fast-paced operation, responsible for testing, diagnosing, and preparing high-value IT devices for resale across online platforms such as eBay. Working in a high-volume, production-focused environment, you will ensure devices are fully functional, accurately described, and ready for market, where your speed, precision, and technical expertise will directly influence sales performance and revenue. You will collaborate closely with the Service Coordinator and wider ecommerce team to maintain high-quality product listings, optimise pricing strategies, and support customer communications, helping to deliver a seamless and efficient buying experience.

Key Responsibilities:

  • Assisting the sortation team to identify high-spec laptops, desktops, and other IT equipment suitable for resale.
  • Perform thorough testing of devices, including hardware diagnostics and OS installation.
  • Document any faults or issues and flag devices that require further intervention.
  • Ensure each device is fully operational and ready for sale.
  • Accurately input device specifications into listing templates to maximise sale price.
  • Work alongside the Service Coordinator to support pricing based on market research.
  • Assist with customer queries via eBay or other ecommerce platforms where necessary.
  • Maintain accurate records of devices processed, tested, and listed.
  • Process high volumes of devices efficiently without compromising quality.
  • Maintain workflow standards and contribute to continuous improvement of production processes.
  • Meet daily and weekly throughput targets to support revenue goals.
  • At time of high-volume sales assist in the dispatching of orders.

Competencies & Behaviours:

  • Previous experience testing and refurbishing laptops, desktops, or other IT hardware is advantageous.

  • Strong understanding of operating systems (Windows, basic Linux knowledge a plus).

  • Attention to detail and accuracy when recording device specifications.

  • Comfortable in a fast-paced, production-line environment with volume targets.

  • Basic customer service skills for ecommerce communications.

  • Experience with listing software such as SellerCloud or similar.

  • Knowledge of online marketplaces, particularly eBay, Amazon, or ecommerce platforms.

  • Understanding of IT resale market pricing and valuation.

  • Organised, methodical, and able to follow standard operating procedures.

  • Proactive and able to flag issues or discrepancies promptly.

  • Team player with the ability to coordinate with listing and service teams.

  • Commercially aware with focus on maximising device value.

Benefits:

  • Staff discount online store
  • Company events
  • Refer a friend Scheme - ÂŁ150+
  • On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

Sales/Account Manager (Water Hygiene)
Rise Technical Recruitment Limited
Redditch
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sales/Account Manager (Water Hygiene) *Redditch (Requires UK travel)* ÂŁCompetitiveÂŁ + Car Allowance + Long-Term Career Prospects + Autonomy + Highly Successful National Company + Subsidised Medical Scheme + Training & Development Days + Discounted Private Health Care Scheme + Discounted Gym Membership + BUPA Health Assessments + Full-Time/Perm + 36 Days Holiday + Company BenefitsExcellent opportunity to join a nationwide leading FM business, in a Sales/Account Manager role, where you'll be a key driver in the sales and service delivery of water hygiene projects across numerous prestigious contracts. On offer is the chance to work for a large and successful national business, in a technically interesting role with lots of challenge and autonomy, where you'll be a key decision maker with the overall delivery of sales and service of water hygiene accounts. With over 20 locations across the UK, this well-established business have amassed a successful reputation for delivering excellence within building management, FM and civil engineering and are currently seeking an autonomous Sales/Account Manager, experienced in Water Hygiene sector. In this role, you'll be overseeing the delivery of service across client contracts within the Water Hygiene discipline. This will involve upselling services, developing a new business pipeline and the operations deliver of existing contracts, including supporting staff. This role is based out of their Redditch offices, with frequent UK travel expected. This is a great chance to step into an autonomous position working for a leading FM business, where you'll be a key driver in the service delivery and sales of their Water Hygiene contracts. THE ROLE: Overseeing delivery of services across Water Hygiene contracts Upselling additional services (maintenance, surveying, monitoring etc.) Developing new business pipeline Management of staff including Supervisors, Technicians, Engineers Based in Redditch offices with UK travel required THE PERSON: Previous experience in a Sales/Account Management role Experience working in Water Hygiene/Commercial Plumbing sector Legionella accreditation Full UK drivers license Reference Number - BBBH272505Redditch, Worcester, Coventry, Solihull, Birmingham, Kidderminster, Stratford, Evesham, West Midlands. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Customer Account Manager
Pertemps Redditch Commercial
Bromsgrove
In office
Mid
ÂŁ28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Bromsgrove- full time office based no hybrid working
ÂŁ28,000 per annum

Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting for an exciting opportunity to join a dynamic and growing business, where you’ll play a key role in managing and developing established B2B accounts.

As a Customer Account Manager, you’ll be responsible for nurturing and expanding relationships within an existing customer base. Acting as the main point of contact, you’ll ensure clients receive a seamless, high-quality experience while identifying opportunities to strengthen and grow each account.

Customer Account Manager Key Responsibilities
Account Management & Client Relationships

  • Manage and develop a portfolio of existing B2B accounts
  • Build strong, long-term relationships with key decision-makers
  • Act as the primary point of contact for all client needs and queries
  • Conduct regular account reviews to ensure satisfaction and identify growth opportunities

Customer Experience & Operations

  • Oversee the full customer journey, ensuring a smooth and efficient experience
  • Ensure accurate and timely handling of orders, returns, and queries
  • Work closely with internal teams to ensure client expectations are met
  • Monitor service levels and continuously look for ways to enhance the customer experience
  • Respond promptly to customer enquiries via email and internal systems
  • Maintain clear and consistent communication with both clients and internal stakeholders
  • Collaborate with cross-functional teams to deliver the best possible outcomes for customers

The successful Customer Account Manager will have the

  • At least 3 years’ experience in customer services, account management or a similar client-facing role
  • Strong relationship-building and communication skills
  • A proactive, solutions-focused approach
  • Ability to manage multiple accounts and priorities effectively
  • Comfortable working collaboratively across different teams

Why Apply?

  • Opportunity to focus on building and growing existing client relationships
  • Join a supportive and collaborative team environment
  • Play a key role in delivering an outstanding customer experience

If you’re passionate about client relationships and delivering value to existing customers, this could be the perfect next step in your career. There is no cold calling its all existing customers so no commission on this role but if you are a relationship builder this role will be just for you. Please click APPLY with your updated CV and I will be in touch soon.

Field Support Coordinator
Smiths News
Worcester
Hybrid
Graduate - Junior
ÂŁ13/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Support Coordinator - Worcester

Part Time (20-25hr/week) Monday to Friday

ÂŁ13.09 Per hour

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.

It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

We are looking for a Field Support Coordinator to join our Worcester team and help support our nation-wide field based operation.

About the role

This role involves working very closely and co-operatively across all Instore departments to contribute towards the business’ operational objectives and targets.

You will be a positive and pro-active first point of contact for field staff, booking cover for activity, providing a professional and effective service, the majority of which will be via the telephone and electronically.

What we can offer you

As well as full induction and training you’ll also get access to:

25 Days Annual Leave, Contributory Pension Scheme, Health Shield Care Plan

Access to our Colleague Assistance Programme and access to Mental Health Allies

Share save scheme and more!

About you

This role offers hybrid working hours, and therefore the successful candidate will be required to work from the office on some days. The ideal candidate will also have some experience in retail, or the field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met. You’ll also be able to demonstrate:

Strong interpersonal and communication skills

Ability to work on your own initiative

Ability to make the right decisions under pressure

The flexibility to “go the extra mile”

Full commitment to providing excellent customer service

Please note: you must have the right to work in the UK to be considered for this position.

About us

Part of Smiths News PLC the UK’s largest news wholesaler Instore support clients every day with Field Marketing, Field Sales and Auditing to some of the UK’s leading retailers.

We’re proud to deliver 98% customer satisfaction and through our Everyone In initiative, we’re working together to build a more inclusive and diverse workplace and shape a culture that embraces people from all backgrounds, experiences and orientations.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you want to find out more visit our

website !

Sales Executive (Solar/Heat Pumps)
Rise Technical Recruitment
Kidderminster
Hybrid
Junior - Mid
ÂŁ35,000 - ÂŁ40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sales Executive (Solar and Heat Pump)

Commutable from Kidderminster/Worcester/Shrewsbury/Bridgnorth/Birmingham (Hybrid Role)

35,000 - 40,000 + Company Performance Bonus + Flexible Hours + Van +Training + Healthcare

Are you looking to build or continue your career in the renewable energy sector, specialising in heat pumps and solar solutions? Join a growing company where you can develop professionally while benefiting from an attractive Christmas bonus.

This role is focused on the customer-facing side of the business, where you’ll generate quotes and provide technical advice to a range of domestic and commercial clients. There’s no cold calling involved - all leads and appointments are pre-qualified and supplied by the business. The position is consultative in nature, allowing you to apply your technical expertise to guide customers rather than focusing on hard sales.

This opportunity is ideal for someone who wants to remain in sales or transition off the tools, using their technical knowledge to advise and support both new and existing clients. You’ll be part of a forward-thinking company with a strong team culture and excellent prospects for growth.

The role:

  • Client and customer facing technical sales
  • Using heat pump and solar knowledge to advise new and existing customers
  • 60/40 office and on the road split

The person:

  • Previous experience in sales
  • Solar/ASHP experience
  • Be able to work in the office and on the road
  • Sales background or engineering background

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Recruitment Administrator / Campaign Coordinator
Martin Veasey Talent Solutions
Worcester
In office
Graduate - Junior
ÂŁ13/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

(Full Time or Part Time )
Location: Peopleton / Pershore / Upton Snodsbury, Worcestershire (Office-Based)
Salary: Competitive / Negotiable (Dependent on Experience)
Own transport essential

About Us

Martin Veasey Talent Solutions is a growing UK and international recruitment consultancy working with well-known global brands and fast-growing businesses. We help companies find talented graduates, managers, and senior professionals, using modern recruitment technology, marketing tools, and a highly professional, supportive team environment.

We are a small, collaborative, and high-performing team, operating in a fast-paced, client-driven environment.

The Opportunity

We are seeking a highly organised and proactive Recruitment Administrator / Campaign Coordinator to support our consultancy team across recruitment, marketing, and administrative functions.

This role can be offered on a full-time basis or part-time and is ideal for:

  • Graduates or undergraduates (on track for a 2:1 or above)
  • Individuals seeking experience within recruitment, HR, or professional services

You will play a central role in delivering high-quality recruitment campaigns and ensuring an excellent candidate and client experience.

Key Responsibilities

Recruitment Administration & Coordination

  • Manage end-to-end applicant processes using an Applicant Tracking and CRM systems
  • Coordinate high volumes of applications, ensuring timely and professional communication
  • Arrange interviews, meetings, and diary coordination (UK & international)
  • Format CVs and prepare candidate submission documentation
  • Maintain accurate records and ensure GDPR compliance

Candidate & Client Engagement

  • Act as a key point of contact for candidates throughout the recruitment process
  • Handle incoming calls, emails, and enquiries professionally
  • Liaise with senior-level clients, candidates, and suppliers

Marketing & Campaign Support

  • Assist in advertising roles across job boards and social media channels
  • Support targeted recruitment campaigns and employer branding activity
  • Prepare advertising copy, job descriptions, and campaign materials

Administration & Reporting

  • Prepare reports, briefing documents, and interview notes
  • Maintain databases, spreadsheets, and workflow tracking
  • Support general office administration including correspondence, filing, and data input
  • Arrange travel and accommodation when required

The Person

Education

  • Degree educated or currently studying (minimum 2:1 expected/predicted)

Experience & Skills

  • Previous administration experience (recruitment, HR, or professional services preferred)
  • Strong IT skills including Microsoft Word, Excel, PowerPoint, and database systems
  • Experience with CRM/ATS systems advantageous

Personal Attributes

  • Highly organised with excellent attention to detail
  • Professional and confident communication style (written and verbal)
  • Strong telephone manner, comfortable engaging with senior stakeholders
  • Proactive, self-motivated, and able to use initiative
  • Resilient, adaptable, and able to work under pressure to deadlines
  • Strong team player with a “hands-on” approach

Additional Requirements

  • Full UK driving licence and access to a car (essential due to rural location)
  • Within commuting distance of Peopleton / Pershore / Upton Snodsbury
  • Non-smoker (office policy)

Why Join Us

  • Exposure to international recruitment campaigns and blue-chip clients
  • Opportunity to develop skills in recruitment, HR, and marketing
  • Supportive, professional, and collaborative team environment
  • Hands-on experience with advanced recruitment technology and systems

Application Process

To apply, please send your CV quoting reference Recruitment Administrator - Part Time or Full Time to:

For enquiries: (phone number removed)
Website: (url removed)

Field Support Coordinator
Smiths News
Worcester
In office
Junior
ÂŁ13/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Support Coordinator - Worcester

Part Time (20-25hr/week) Monday to Friday

ÂŁ13.09 Per hour

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.  It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

We are looking for a Field Support Coordinator to join our Worcester team and help support our nation-wide field based operation.

About the role

This role involves working very closely and co-operatively across all Instore departments to contribute towards the business’ operational objectives and targets.

You will be a positive and pro-active first point of contact for field staff, booking cover for activity, providing a professional and effective service, the majority of which will be via the telephone and electronically.

What we can offer you

As well as full induction and training you’ll also get access to:

  • 25 Days Annual Leave, Contributory Pension Scheme, Health Shield Care Plan
  • Access to our Colleague Assistance Programme and access to Mental Health Allies
  • Share save scheme and more!

About you

This role is field based, and therefore the successful candidate will need to have a full clean driving licence and access to their own vehicle. The ideal candidate will also have experience in retail, or a field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met. You’ll also be able to demonstrate:

  • Strong interpersonal and communication skills
  • Ability to work on your own initiative
  • Ability to make the right decisions under pressure
  • The flexibility to “go the extra mile”
  • Full commitment to providing excellent customer service

Please note: you must have the right to work in the UK to be considered for this position.

About us

Part of Smiths News PLC the UK’s largest news wholesaler Instore support clients every day with Field Marketing, Field Sales and Auditing to some of the UK’s leading retailers.  We’re proud to deliver 98% customer satisfaction and through our Everyone In initiative, we’re working together to build a more inclusive and diverse workplace and shape a culture that embraces people from all backgrounds, experiences and orientations.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you want to find out more visit our website!

Recruitment Consultant
Parkes Personnel Ltd
Birmingham
Hybrid
Mid - Senior
ÂŁ28,000 - ÂŁ35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

If you’re an experienced Recruitment Consultant who’s looking for a 4.5 day week role, that’s also hybrid working! and one that gives you 28 days holidays PLUS bank holidays, PLUS reduced hours in the school holidays, PLUS a raft of other perks then maybe the Education sector is for you.

We’re ideally looking for an experienced Education Recruitment Consultant, but we will look at successful Recruitment Consultants who want to change sectors too. If you want to work for a financially stable company, who really look after their staff and genuinely promote a good work/life balance then this could be the role for you.

If you’re an experienced Recruitment Consultant who’s looking for a role that will give you reduced hours in the school holidays, and allow you to work from home 2 days per week, as well as a brilliant commission scheme, then please read on.
As a 360 Education Recruitment Consultant you will be expected to:-

  • Develop a strong client base by creating and building long term client relationships
  • Sell recruitment solutions over the phone and face to face
  • Make and attend business meetings with new and existing clients
  • Provide exceptional customer service to candidates and clients both face to face and over the telephone
  • Be comfortable working to realistic margins and KPI targets

We can offer an experienced 360 Recruitment Consultant:-

  • A great basic salary - up to ÂŁ35k DOE
  • A 4.5 day working week
  • Hybrid working
  • A highly competitive commission structure
  • 28 days holidays PLUS Bank Holidays
  • Reduced working hours in all school holidays!
  • Private healthcare
  • A tailored Training Plan
  • Career path development
  • A very friendly team environment
  • A raft of other benefits

If you’re an experienced 360 Recruitment Consultant and this sounds like your perfect role then please press Apply now - we’re interviewing now

Sales Support Executive
Four Squared Recruitment Ltd
Worcester
In office
Graduate - Junior
ÂŁ30,000 - ÂŁ35,000
TECH-AGNOSTIC ROLE

Location: Worcester
Salary: ÂŁ30,000 - ÂŁ35,000
Reference: (phone number removed)

About the Business
On behalf of our client, a well-established engineering and manufacturing organisation, we are recruiting for a Sales Support Executive to join their commercial function. The business designs and delivers technically complex, safety critical solutions for customers operating in highly regulated sectors, with projects spanning the UK and international markets.

The company places a strong emphasis on quality, technical knowledge, and long term relationships, rather than high pressure or high volume sales tactics.

The Role
This position plays a central role in supporting the sales operation and ensuring customers receive a professional, responsive service from enquiry through to quotation.

Working closely with the Technical Sales Manager and internal teams, you will coordinate customer enquiries, assist with pricing and proposals, and help maintain momentum across live sales opportunities. The role is well suited to someone who enjoys structured work, clear communication, and contributing to a technically led sales process.

Key Duties

  • Acting as an initial point of contact for customer enquiries
  • Producing and issuing quotations in line with internal procedures
  • Proactively chasing outstanding quotations and responding to follow up questions
  • Providing administrative and commercial support to the Technical Sales Manager
  • Coordinating with engineering, operations, and internal stakeholders to obtain accurate information
  • Supporting marketing activity, including campaigns, content, and lead management
  • Attending exhibitions, trade events, and occasional customer meetings
  • Maintaining accurate CRM and sales documentation
  • Always representing the business professionally

Candidate Profile

  • Experience in sales support, customer services, internal sales, or a similar role
  • Strong verbal and written communication skills
  • Confident dealing with customers and internal stakeholders
  • Highly organised with strong attention to detail
  • A proactive and positive approach to work
  • Comfortable working independently while contributing to a wider team
  • Interest in working within a technical or engineering focused environment

Package

  • Competitive salary depending on experience
  • Performance related bonus
  • Pension scheme
  • Healthcare and NHS top up cover
  • Access to a company pool vehicle (where required)
  • Holiday allowance plus bank holidays
  • Scope for additional benefits such as flexible working and training

How to Apply
To apply, please submit your CV below or contact Jack on (phone number removed) or email (url removed) for a confidential discussion.

Sales Administrator
Four Squared Recruitment Ltd
Worcester
In office
Graduate - Junior
ÂŁ30,000 - ÂŁ35,000
TECH-AGNOSTIC ROLE

Location: Worcester
Salary: ÂŁ30,000 - ÂŁ35,000
Reference: (phone number removed)

About the Business
On behalf of our client, a well-established engineering and manufacturing organisation, we are recruiting for a Sales Administrator to join their commercial function. The business designs and delivers technically complex, safety critical solutions for customers operating in highly regulated sectors, with projects spanning the UK and international markets.

The company places a strong emphasis on quality, technical knowledge, and long term relationships, rather than high pressure or high volume sales tactics.

The Role
This position plays a central role in supporting the sales operation and ensuring customers receive a professional, responsive service from enquiry through to quotation.

Working closely with the Technical Sales Manager and internal teams, you will coordinate customer enquiries, assist with pricing and proposals, and help maintain momentum across live sales opportunities. The role is well suited to someone who enjoys structured work, clear communication, and contributing to a technically led sales process.

Key Duties

  • Acting as an initial point of contact for customer enquiries
  • Producing and issuing quotations in line with internal procedures
  • Proactively chasing outstanding quotations and responding to follow up questions
  • Providing administrative and commercial support to the Technical Sales Manager
  • Coordinating with engineering, operations, and internal stakeholders to obtain accurate information
  • Supporting marketing activity, including campaigns, content, and lead management
  • Attending exhibitions, trade events, and occasional customer meetings
  • Maintaining accurate CRM and sales documentation
  • Always representing the business professionally

Candidate Profile

  • Experience in sales support, customer services, internal sales, or a similar role
  • Strong verbal and written communication skills
  • Confident dealing with customers and internal stakeholders
  • Highly organised with strong attention to detail
  • A proactive and positive approach to work
  • Comfortable working independently while contributing to a wider team
  • Interest in working within a technical or engineering focused environment

Package

  • Competitive salary depending on experience
  • Performance related bonus
  • Pension scheme
  • Healthcare and NHS top up cover
  • Access to a company pool vehicle (where required)
  • Holiday allowance plus bank holidays
  • Scope for additional benefits such as flexible working and training

How to Apply
To apply, please submit your CV below or contact Jack on (phone number removed) or email (url removed) for a confidential discussion.

Recruitment Resourcer
Workforce Staffing Ltd
Redditch
In office
Graduate - Junior
ÂŁ26,500 - ÂŁ27,000
TECH-AGNOSTIC ROLE

Location: Redditch
Salary: ÂŁ26,500 - ÂŁ27,000 per annum
Hours: Monday to Friday 08:00-16:30 About Us:
At Workforce, we are one of the leading recruitment agencies in the West Midlands, providing thousands of skilled workers to over 700 local businesses across a wide range of sectors. As we continue to grow, we are looking for an ambitious Resourcer to join our busy recruitment Desk This is a fantastic opportunity for an individual with a proactive mindset and a passion for recruitment. At Workforce, we value the contribution of every team member and offer an inclusive, collaborative environment designed to foster growth and success. Why Join Us?
We offer a range of benefits to support your personal and professional development:

Birthday Leave Take your birthday off as a paid holiday

Paid Volunteer Day One paid day to volunteer for a charity of your choice.

Holiday Allowance 25 days annual leave plus Bank Holidays, increasing to 28 days after 3 years of service.

Career Development Ongoing training, coaching, and access to certificated qualifications.

Fast Career Progression We are committed to promoting from within.

Performance-Based Bonuses Uncapped commission with clear, margin-based targets.

Salary Reviews Regular salary increases when key objectives are met (every 6 months).

Health and Wellbeing Support Access to a 24/7 GP advice line, travel insurance, and personal accident cover.

Employee Discounts Enjoy discounts on high street retailers and gym memberships.

Mental Health Support Monthly access to mental health first aiders.

Team Building & Social Events Regular social events, including treasure hunts, murder mystery evenings, and seasonal parties.

Key Responsibilities:
As a Resourcer on our recrutiment Desk, your role will involve:
Client and Candidate Liaison: Collaborating with clients to fully understand their requirements and sourcing the best candidates to meet these needs.

Job Advertising & Candidate Sourcing: Writing and placing effective job advertisements, utilizing marketing tools, job boards, and other sourcing methods to attract top talent.

Candidate Relationship Management: Developing and maintaining strong relationships with candidates, ensuring a positive experience throughout the recruitment process.

Candidate Screening & Selection: Qualifying candidates based on their suitability for both current and future vacancies, conducting thorough interviews and reference checks.

Recruitment Process Management: Overseeing the full recruitment process from initial contact through to placement, ensuring seamless communication between clients and candidates

Administrative Duties:

Ensure all recruitment records are maintained in compliance with relevant legislation.

Keep all candidate paperwork and system data up-to-date, including eligibility to work documentation.

Maintain a clear understanding of Workforce s contracts, terms, and conditions, ensuring these are adhered to during the recruitment process.
Key Competencies:
To be successful in this role, you should have:

Excellent communication and interpersonal skills, with the ability to engage candidates and clients effectively.

Strong organizational skills with attention to detail.

A proactive, self-motivated approach to sourcing and recruiting.

Familiarity with recruitment processes and IT systems is advantageous.

Ability to work effectively within a fast-paced, target-driven environment.

How to Apply:
If you re ready to take the next step in your recruitment career with a company that offers growth, support, and development, we want to hear from you. Please send your CV to (url removed), and we will be in touch soon. We look forward to hearing from you!

Recruitment Coordinator
Solid State Group
Worcestershire
In office
Junior
Private salary
TECH-AGNOSTIC ROLE

Job Title: Recruitment Coordinator (6-Month FTC)
Location: Redditch

About the Role:
We are looking for a highly organised and detail-focused Recruitment Coordinator to support our Talent Acquisition team on a 6-month fixed-term contract.

This is a hands-on, coordination-heavy role, ideal for someone who enjoys managing processes, supporting people, and keeping operations running smoothly. You will play a key role in ensuring a seamless and professional candidate experience, supporting hiring managers, and maintaining accurate recruitment records.

This role is primarily administrative and operational rather than sourcing or sales-based, making it perfect for someone who thrives in a structured, fast-paced environment and takes pride in delivering excellent results.

Key Responsibilities:

Recruitment Coordination

  • Schedule and coordinate interviews across multiple stakeholders and locations
  • Act as the main point of contact for candidates throughout the process
  • Ensure a smooth and professional candidate experience at every stage

Administrative Support

  • Maintain accurate records in the Applicant Tracking System (ATS)
  • Post job adverts on job boards, social media, and careers sites
  • Prepare offer letters and recruitment documentation

Stakeholder Support

  • Work closely with hiring managers to support recruitment requirements
  • Provide regular updates on candidate progress and pipeline activity
  • Assist in continuous improvement of recruitment processes

Reporting & Compliance

  • Track and report key recruitment metrics (e.g., time-to-hire, pipeline activity)
  • Ensure compliance with company policies and employment legislation
  • Maintain confidentiality and accuracy of candidate data

Essential Skills & Experience:

  • Previous experience in a coordination, administration, or HR support role
  • Highly organised, with the ability to manage multiple priorities in a fast-paced environment
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Proactive, reliable, and able to take ownership of tasks
  • Comfortable learning and using new systems and processes

Desirable:

  • Experience using an Applicant Tracking System (ATS)
  • Understanding of recruitment processes and best practices
  • Experience coordinating interviews across multiple sites

Why Join Us:

  • Gain hands-on experience in end-to-end recruitment within a fast-paced organisation
  • Work in a collaborative and supportive team environment
  • Opportunity to make a tangible impact on the recruitment process and candidate experience
  • Contract: 6-month fixed-term, immediate start preferred

What We Offer

  • Competitive salary, commensurate with experience
  • A supportive and collaborative working environment
  • Opportunity to gain experience within a dynamic and growing organisation

If you are organised, proactive, and passionate about creating a seamless candidate experience, we would love to hear from you.

Apply today by submitting your CV and a brief covering note explaining why you would be a great fit for this role, along with your salary expectations.

Sales & Tender Co ordinator
Four Squared Recruitment Ltd
Worcestershire
In office
Graduate - Junior
ÂŁ25,000 - ÂŁ31,000

Location: Redditch
Salary: ÂŁ25,000 - ÂŁ31,000
Reference: (phone number removed)

Our client - a leading organisation within the municipal and commercial engineering sector - is seeking a proactive and highly organised Sales & Tender Co ordinator to join their growing team. This is a fantastic opportunity for someone who thrives under pressure, enjoys managing multiple deadlines and wants to play a key role in supporting national sales operations.
The Role

As Sales & Tender Co ordinator, you will be responsible for managing the full tender process from start to finish. Working closely with the commercial and sales teams, you will gather tender documents, prepare accurate submissions, track progress, and ensure deadlines are never missed. You’ll also support wider sales activity, handling enquiries, producing quotation packs and maintaining accurate CRM data.

This position suits someone who is analytical, detail driven and enjoys taking ownership of their work in a fast paced environment.
Key Responsibilities

  • Source and organise weekly tender opportunities and maintain a live tender enquiry plan.
  • Prepare and submit accurate tenders, bids and quotations within required deadlines.
  • Track, monitor and follow up quotations; maintain a detailed quotation and won/lost log.
  • Maintain and update tender support documentation and sales information.
  • Respond to general sales enquiries and provide brochure/information packs.
  • Complete customer questionnaires relating to company processes, H&S and compliance.
  • Maintain the CRM system with up to date and accurate data.
  • Provide administrative support to the Commercial Director and Regional Managers.
  • Supply information on rebate costs for successful framework tenders.
  • Provide holiday/absence cover for other team members when required.
  • Support continuous improvement in processes, accuracy and customer service.

About You Essential:

  • GCSEs (or equivalent) and strong IT skills, particularly Microsoft Office.
  • Excellent communication skills and confidence liaising with customers, suppliers and internal teams.
  • Highly organised with strong planning and prioritisation abilities.
  • High level of accuracy and attention to detail.
  • Able to work under pressure and meet strict submission deadlines.
  • Experience in customer care and general administration.

Desirable:

  • Advanced Excel skills and familiarity with systems such as Navision, Sage or SAP.
  • Experience in sales order processing, invoicing or tender coordination.

Personal Qualities Our client is looking for someone who demonstrates:

  • A positive, proactive “can do” attitude.
  • Professionalism and calmness under pressure.
  • Strong team orientation, fairness and respect for others.
  • Commitment to continuous improvement and quality.
  • Pride in personal performance and accuracy.

Additional Requirements

  • Willingness to travel within the UK (occasional overnight stays may be required).
  • Valid passport; driving licence desirable.

Why Apply?

This is a varied, fast paced and rewarding role where you’ll have real influence on tender success rates and customer satisfaction, while being part of a supportive and friendly team. If you enjoy responsibility, variety and the challenge of tight deadlines, this could be a brilliant next step.

SDR (Sales Development Rep)
Jonathan Lee Recruitment Ltd
Worcester
In office
Junior - Mid
ÂŁ3,000 - ÂŁ33,000
TECH-AGNOSTIC ROLE

Are you ready to step into an exciting opportunity that promises growth, development, and the chance to make a real impact? This Sales Development Representative (SDR) role offers the perfect platform to build your sales career within a dynamic and supportive environment. With a clear path for progression into roles such as Junior Account Manager or Business Development Manager, this position is ideal for someone driven, curious, and eager to succeed. From uncovering new opportunities to building valuable relationships, this role is all about developing your potential while contributing to the growth of major accounts. The company offers an inspiring workplace, complete with free parking, a fully stocked kitchen, and a cycle-to-work scheme, ensuring you feel valued and motivated every day.

What You Will Do:

  • Proactively analyse and map major accounts to understand their structure and growth potential.

  • Identify and book meetings with key stakeholders, including new contacts and emerging opportunities.

  • Support account development by preparing insights, meeting notes, and follow-ups.

  • Engage customers over the phone to build rapport and nurture interest in the company’s offerings.

  • Consistently achieve sales activity KPIs and identify cross-selling and up-selling opportunities.

  • Maintain and update accurate data fields and dialogue reports in sales systems and CRM databases.

What You Will Bring:

  • Minimum of 12 months experience in a sales role, ideally in a business-to-business environment.

  • Strong communication skills across written, verbal, and digital mediums.

  • Excellent organisational and time-management abilities.

  • A proactive approach to problem-solving and analytical thinking.

  • A team-focused mindset with the ability to work independently and take initiative.

This Sales Development Representative role is integral to the company’s mission of delivering value to strategic accounts. By identifying opportunities and fostering strong stakeholder networks, you will directly contribute to the company’s growth and success. The company prides itself on its innovative solutions and commitment to excellence, offering you the chance to be part of a forward-thinking team that values your input and development.

Interested?:

Don’t miss the chance to elevate your sales career with this exciting opportunity. Apply today and take the first step towards becoming a vital part of a thriving team!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Account Manager
Four Squared Recruitment Ltd
Worcester
In office
Junior
ÂŁ30,000 - ÂŁ35,000
TECH-AGNOSTIC ROLE

Junior Account Manager
Worcester ÂŁ30,000 - ÂŁ35,000 + excellent benefits
Full-time Office based

Four Squared Recruitment are working in partnership with our client - a leading professional services and training organisation - to recruit a driven and energetic Junior Account Manager to join their expanding Corporate Team.

This is a fantastic opportunity for someone who is passionate about building relationships, developing new business, and delivering consultative, solution focused support to a wide range of customers. If you thrive in a people focused, fast paced environment, this could be the ideal next step in your sales career.

About the Role
As Junior Account Manager, you will play a key role in supporting the growth of the corporate division by developing new customer relationships, identifying opportunities, and strengthening existing partnerships. This is a consultative sales position - no product selling - where your ability to understand client needs and communicate value will be essential.

You’ll be based from the Worcester office (with free parking), with travel to client sites as required.

Key Responsibilities
Sales & Relationship Development - 70%

  • Position and promote the company’s services and solutions to prospects and customers over the phone and face to face
  • Identify, qualify and develop new business opportunities
  • Arrange meetings for the Senior Account Manager in line with KPI expectations
  • Build strong, long-term customer relationships
  • Understand client business objectives and future plans
  • Consistently meet KPIs and support overall sales targets

Data & Administration - 15%

  • Produce accurate quotes and proposals
  • Create professional written communications
  • Maintain accurate CRM data and dialogue reports
  • Complete internal documentation as needed
  • Follow pricing and discount structures correctly

Other Responsibilities - 15%

  • Participate in ongoing training and coaching
  • Follow company policies and professional standards
  • Manage time and workload effectively

About You
Essential

  • 1+ years’ B2B sales or account management experience
  • GCSE Grade C/4 or above in Maths & English
  • Excellent communication skills
  • Adaptable, proactive, and able to work with autonomy
  • Professional, reliable, and well-presented

Desirable

  • Degree/HND or equivalent
  • 3+ years’ B2B experience

Benefits

  • Contributory pension
  • Commission scheme (sales roles)
  • Company profit share scheme
  • 33 days holiday (including bank holidays) + extra after 5 years
  • Free parking
  • Cycle-to-work scheme
  • Hybrid working (role-dependent)
  • Coaching, mentoring & development
  • Company away days & social events
  • Free flu jab & eye test
  • Family-friendly policies

Why Join Them?

Our client is committed to personal and professional growth, and their culture is built on authenticity, resilience, emotional intelligence, collaboration and kindness. Employees consistently praise the supportive environment and genuine sense of belonging.

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Frequently asked questions
In Worcester, you can find a wide range of roles including Customer Success Manager, Account Manager, Client Success Specialist, Customer Onboarding Manager, and Strategic Account Manager positions across various IT companies.
While technical knowledge can be beneficial, most Customer Success and Account Management roles focus on interpersonal skills, relationship-building, problem-solving, and understanding customer needs. Familiarity with CRM software and basic IT concepts is often preferred.
Tailor your resume to highlight relevant experience in customer relationship management, post-sales support, and account growth. Demonstrate your understanding of the products or services you’ll support. Networking with local IT companies and obtaining relevant certifications can also boost your prospects.
Yes, many Worcester-based companies offer entry-level roles designed for candidates new to Customer Success or Account Management. These roles often provide training and growth opportunities within the company.
Browse through the listed Customer Success and Account Management roles in Worcester on our platform, create an account to upload your resume, and apply directly to the jobs that match your skills and interests. You can also set up job alerts to stay updated on new postings.