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Customer Success & Account Management Jobs in Peterborough
Overview
Looking for Customer Success and Account Management jobs in Peterborough? Discover top opportunities on Haystack’s dedicated job board, featuring the latest roles with leading companies in the area. Whether you're an experienced Customer Success Manager or Account Executive, find your next career move in Peterborough today. Start your search now and connect with employers seeking skilled professionals like you!
Sales Engineer (Pumps / Mechanical Systems)
Ernest Gordon Recruitment
Spalding
In office
Graduate - Junior
ÂŁ50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

**Sales and Product training provided*\

ÂŁ45,000 - ÂŁ50,000 + Performance Bonus + Company Vehicle + 25 Days Holiday + Bank Holidays + Company Tech Package + Benefits

Spalding

Are you a Field Service Engineer, Pump Engineer or Mechanical Engineer looking to transition into a more structured, customer-facing Sales Engineer role while staying close to engineering?

Do you enjoy working with pumps, valves and mechanical systems on site, and want to use that hands-on knowledge to provide technical solutions, quotations and support to customers across the water and utilities sectors?

The company are a well-established engineering business specialising in industrial pumps, valves and rotating equipment.

Supporting clients across water, wastewater, utilities and infrastructure, they are known for their technical expertise, customer focus and long-term relationships.

This is an excellent opportunity for an engineer looking to step off the tools and into a commercially focused role, while remaining involved in site visits, technical problem-solving and project delivery.

The Role:

  • Attend customer sites across water, wastewater, utilities and industrial sectors
  • Carry out site surveys on pumping stations, treatment works and mechanical systems
  • Respond to technical enquiries relating to pumps, valves, seals and rotating equipment
  • Prepare accurate quotations, costings and supporting documentation
  • Follow up quotations and support conversion into confirmed orders
  • Provide technical advice and recommend suitable solutions based on application requirements

The Person:

  • Experience as an engineer in the wastewater, water or utilities industry
  • Motivated to start a career in sales
  • Full UK Driving License

Job Reference: BBBH24552

Key words: Sales, Engineer, Business Development, Account Management, Quotations, Costing, Travel, Pumps, Valves, Electric Motors, Gearboxes, Spalding, Peterborough, Lincolnshire

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Application Support Specialist
RecruitME
Huntingdon
Hybrid
Junior - Mid
ÂŁ35,000
RECENTLY POSTED

Top 150 UK Law Firm
Midlands / East Anglia | Hybrid Working
Application Support | Legal Systems | User Support | Professional Services

If youre someone who enjoys supporting users, improving systems, and being the go-to person for application queries, this is a strong opportunity within a highly respected professional services environment.

This role sits within a Top 150 UK law firm with a strong presence across the Midlands and East Anglia. The business is continuing to invest in its core systems, applications, and user experience, making this a key hire within the IT team.

This isnt a purely technical, back-end role.

Its a user-facing, service-led position, working closely with lawyers, partners, and business support teams to ensure systems are running effectively and users are fully supported.

The Role

Providing application support for legal and business systems (e.g. iManage, BigHand, Elite, Microsoft 365)
Logging, triaging, and resolving user queries and support tickets
Diagnosing application issues and providing clear, practical solutions
Supporting system upgrades, releases, and patching activities
Assisting with basic system configuration (user setup, permissions, templates)
Supporting User Acceptance Testing (UAT), test scripts, and release validation
Producing clear user documentation, guides, and knowledge base content
Delivering onboarding and refresher training to users
Supporting floor-walking and go-live activities during system changes
Liaising with third-party vendors and internal teams to resolve issues
Investigating recurring problems and recommending process improvements
Supporting data quality checks and basic system integrations where required

Key Skills & Experience

Experience in an Application Support, Systems Support, or Technical Support role
Strong experience supporting business or legal applications
Knowledge of systems such as iManage, Elite 3E, BigHand, Intapp Time, or Microsoft 365
Strong problem-solving and analytical skills
Experience logging and managing support tickets
Excellent communication skills with a strong user-focused approach
Ability to explain technical concepts clearly to non-technical users
Strong organisational skills and attention to detail

Desirable Experience

Experience within a law firm, professional services, or regulated environment
Exposure to system integrations, APIs, or workflow automation
Experience with testing, UAT, or QA processes
Knowledge of Power BI, reporting tools, or PowerShell
ITIL Foundation or similar

About You

Friendly, approachable, and service-focused
Strong communicator with a genuine desire to help users
Patient and able to support users of all technical levels
Methodical, organised, and detail-driven
Proactive and able to work independently
A collaborative team player who builds strong relationships
Adaptable in a fast-paced, change-driven environment

Working Arrangements

Office-based with hybrid working available
Occasional out-of-hours work for upgrades or maintenance
Travel to other offices may be required

Why Apply?

Join a Top 150 UK law firm with a strong reputation
Play a key role in supporting and improving core business systems
Highly collaborative, people-focused environment
Strong exposure to users across the business, including senior stakeholders
Opportunity to develop within a modern, evolving IT function
Hybrid working and a varied, engaging role

Business Development
Pertemps Northampton
Corby
In office
Graduate - Junior
ÂŁ50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Description: We’re seeking a highly motivated and enthusiastic School Leaver to join our team as an Apprentice Business Development Executive in Corby.

This is an exciting opportunity to kickstart your career in business development and sales, combining on-the-job training with formal apprenticeship study.

You’ll play a vital role in generating new business opportunities, learning fundamental sales strategies, and supporting the overall growth of the company.

Key Responsibilities

  • The Apprentice Business Development Executive will be responsible for:
  • Lead Generation: Researching and identifying potential new clients and market opportunities.
  • Outreach: Conducting initial outreach via phone, email, and social media to qualify leads and introduce our services/products.
  • Appointment Setting: Booking meetings and demonstrations for senior Business Development Executives.
  • Data Management: Maintaining accurate and up-to-date records of all sales activities and client interactions in the CRM system.
  • Market Research: Assisting with competitive analysis and understanding industry trends.
  • Sales Support: Preparing sales materials, presentations, and reports as required.
  • Learning & Development: Actively participating in all aspects of the apprenticeship program, including formal training and achieving relevant qualifications.
  • Collaboration: Working closely with the Sales and Marketing teams to ensure a cohesive approach to business growth.

Candidate Profile

  • Essential Requirements (Ideal for a School Leaver)
  • Education: Recently completed secondary education (e.g., A-Levels, BTECs, or equivalent qualifications).
  • Attitude: A positive, can-do attitude with a strong desire to learn and succeed.
  • Communication: Excellent verbal and written communication skills; confident in speaking to new people.
  • Work Ethic: Highly organised, punctual, and reliable with a strong work ethic.
  • IT Skills: Competent in using standard Microsoft Office applications (Word, Excel, Outlook).
  • Motivation: A genuine interest in a career in business development, sales, or commerce.
  • Location: Commutable distance to our Corby office.
  • Desirable Attributes
  • Previous experience in a customer service or sales environment (e.g., part-time job, volunteer role, school project). Familiarity with CRM software (training will be provided).

Qualification

  • Structured training and mentorship from experienced business professionals.
  • A collaborative and supportive team environment.
  • 20 days annual leave plus bank holidays.
National Account Manager - M&S (Fresh Produce / FMCG)
Henderson Brown Recruitment
Spalding
Hybrid
Junior - Mid
ÂŁ35,000 - ÂŁ45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Spalding (Hybrid - 3 days on site)
Salary: 35,000 - 45,000 + bonus

About the Role

We’re partnering with a well-established supplier into UK retail to recruit a National Account Manager to support and develop the M&S account across defined categories.

This is a great opportunity for someone already operating at Account Manager level, or an ambitious Account Executive ready to step up, to take on more ownership within a fast-paced, commercially driven environment.

You’ll work closely with M&S buyers and internal teams to drive category performance, support product development, and deliver commercially sound, insight-led plans.

Key Responsibilities

  • Manage day-to-day activity across the M&S account
  • Support and deliver annual account plans and commercial targets
  • Analyse category performance and identify growth opportunities
  • Manage forecasts, pricing, and promotional activity
  • Coordinate product development briefs and range changes
  • Work cross-functionally with supply chain, procurement, technical, and operations
  • Monitor competitor and market trends to support strategy

What You’ll Bring

  • Experience managing or supporting retail accounts (ideally M&S or similar retailer)
  • Background within fresh produce, FMCG, or a related category
  • Strong commercial awareness with good analytical capability
  • Confident communicator, able to build relationships internally and externally
  • Organised, proactive, and comfortable working in a fast-paced environment

Why Join?

You’ll be joining a business with a strong reputation in the market and a close working relationship with M&S. There’s genuine opportunity to develop within the commercial team, taking on increased responsibility as the account continues to grow.

Kitchen Sales Designer
Howdens Joinery
Multiple locations
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Howdens where our trade depots are recruiting Kitchen Sales Designers who thrive in a fast-paced sales environment. We’re looking for commercially minded individuals who can build strong relationships, influence buying decisions and exceed sales targets.

We can offer you a successful career as a Kitchen Sales Designer, and you don’t need previous design experience. We’ll provide you with comprehensive design and sales training to create exceptional kitchens for our trade customers and their clients.

What we can offer you:

  • Competitive salary, brilliant bonuses and outstanding depot incentives
  • Full CAD, product and sales training via our Ready to Trade Programme
  • Competitive Pension Plan up to 12% company contribution
  • Up to 32 days annual leave per year including bank holidays, rising with service
  • Generous staff discount on Howdens products
  • Buy-as-you-earn share scheme
  • 40 hour working week working every other Saturday morning.
  • No Sunday or Bank Holiday working
  • Career progression opportunities into sales management roles
  • Virtual GP access and wellbeing support for you and your family

What we are looking for:

  • Results driven with experience of reaching sales targets and KPI
  • Ability to build trusted relationships with our trade customers and their client
  • Excellent communication skills, able to convey your ideas clearly and effectively
  • Full UK Driving license with access to your own vehicle for home visits
  • Strong attention to detail and an eye for design
  • CAD skills are preferred, but not essential as you will receive training

What you will be doing:

  • Driving sales performance and profit by achieving your depot targets
  • Building strong customer relationships through professional design support
  • Delivering exceptional customer service throughout the project
  • Conducting home visits to measure, assess and understand your client’s needs
  • Negotiating prices confidently while protecting margin and design integrity
  • Planning and creating inspirational and practical designs utilising your strong product knowledge to advise customers and resolve queries throughout the process

About Us:

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 950 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.4 billion turnover.

How to apply:

If Howdens sounds like the kind of place where you can build and develop your career as a Kitchen Sales Designer, then we are keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.

INDKSD

Market Research Interviewer - Car Required - Part Time (Peterborough)
Ipsos
Peterborough
In office
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

A Day in the Life of an Ipsos Field Market Research Interviewer

Imagine it:

It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm.

You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels.

You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community.

What else makes Ipsos special?

  • We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!
  • We provide award-winning training, setting you up for success.
  • We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone.
  • We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability.

Plus, as an Ipsos interviewer, you’ll enjoy access to:

  • Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!
  • Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness.

This job might be for you if:

  • You love meeting new people and hearing their stories.
  • You’re comfortable striking up conversations and putting people at ease, even in unexpected situations.
  • You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss.
  • You’re passionate about your community and want to have a voice in shaping its future.

Sound like a good fit? Apply now and join our team of Market Research Interviewers.

Market Research Interviewer - Car Required - Part Time (Stamford)
Ipsos
Stamford
Hybrid
Junior
Private salary
TECH-AGNOSTIC ROLE

A Day in the Life of an Ipsos Field Market Research Interviewer

Imagine it:

It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm.

You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels.

You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community.

What else makes Ipsos special?

  • We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!
  • We provide award-winning training, setting you up for success.
  • We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone.
  • We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability.

Plus, as an Ipsos interviewer, you’ll enjoy access to:

  • Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!
  • Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness.

This job might be for you if:

  • You love meeting new people and hearing their stories.
  • You’re comfortable striking up conversations and putting people at ease, even in unexpected situations.
  • You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss.
  • You’re passionate about your community and want to have a voice in shaping its future.

Sound like a good fit? Apply now and join our team of Market Research Interviewers.

Market Research Interviewer - Car Required - Part Time (Bourne)
Ipsos
Bourne
Hybrid
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

A Day in the Life of an Ipsos Field Market Research Interviewer

Imagine it:

It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm.

You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels.

You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community.

What else makes Ipsos special?

  • We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!
  • We provide award-winning training, setting you up for success.
  • We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone.
  • We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability.

Plus, as an Ipsos interviewer, you’ll enjoy access to:

  • Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!
  • Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness.

This job might be for you if:

  • You love meeting new people and hearing their stories.
  • You’re comfortable striking up conversations and putting people at ease, even in unexpected situations.
  • You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss.
  • You’re passionate about your community and want to have a voice in shaping its future.

Sound like a good fit? Apply now and join our team of Market Research Interviewers.

Market Research Interviewer - Car Required - Part Time (Spalding)
Ipsos
Spalding
In office
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

A Day in the Life of an Ipsos Field Market Research Interviewer

Imagine it:

It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm.

You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels.

You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community.

What else makes Ipsos special?

  • We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!
  • We provide award-winning training, setting you up for success.
  • We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone.
  • We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability.

Plus, as an Ipsos interviewer, you’ll enjoy access to:

  • Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!
  • Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness.

This job might be for you if:

  • You love meeting new people and hearing their stories.
  • You’re comfortable striking up conversations and putting people at ease, even in unexpected situations.
  • You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss.
  • You’re passionate about your community and want to have a voice in shaping its future.

Sound like a good fit? Apply now and join our team of Market Research Interviewers.

Sales Order Administrator
Travail Employment Group
Corby
In office
Graduate - Junior
ÂŁ25,000 - ÂŁ26,500

up to 26,500pa d.o.e, NN17 1QE, 8.30am till 5pm M-F, Pension, Training, Permanent

Due to continued success, a local manufacturing company have an exciting opportunity for a Sales Order Administrator to join their team. You will provide support to customers via telephone and email:

  • Receiving and processing orders for both existing and new customers, as well as for company subsidiary agents
  • Preparing, sending and following up on quotations
  • Working in partnership with internal departments on more technical based customer enquiries, and specification
  • Maximising revenue stream by providing excellent customer service, despatch in a timely manner, and building relationships to identifying any further needs.
  • Checking stock levels, placing material orders with suppliers, raising purchase order numbers
  • Ensuring all relevant paperwork is present and correct, updating product data sheets, and producing H&S documents
  • Arranging courier collections for both national and international orders, negotiating prices.
  • Liaising directly with courier companies regarding any change in requirements or delays
  • Providing administration support to other areas of the business when required

We would expect the successful Sales Order Administrator to be able to demonstrate a good working knowledge of Microsoft office and Sage, be an excellent communicator and have a confident, friendly manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within sales administration, sales support or a customer service administration position from a production or manufacturing environment.

You will be joining a company that has been establish for just shy of 20 years, and who have an enviable reputation in the field. Working directly with the sales order team, reporting to the Office Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality service, and they are keen to recruit an Sales Order Administrator who strives to offer the same.

Up to 26,500pa d.o.e Monday to Friday 8.30am till 5pm
Permanent Christmas holiday shut down
Training and support Free parking

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

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Frequently asked questions
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Yes, we list both entry-level and experienced Customer Success & Account Management positions in Peterborough, making it easier for job seekers at various stages in their careers to find suitable opportunities.
Many employers list remote or hybrid working options for Customer Success & Account Management roles. Use the filter options on our site to find jobs that offer flexible working arrangements.
Key skills include excellent communication, relationship management, problem-solving, CRM software proficiency, and a strong understanding of customer needs. Technical knowledge relevant to the industry can also be a significant advantage.