Customer Success & Account Management Jobs in Norwich

We are currently seeking a confident and enthusiastic call centre manager to join our clients business in a dynamic sales environment.This role is responsible for managing and scaling a lead generation call centre focused on booking appointments and building client pipelines.
The successful candidate will take ownership of the call centre, including performance, recruitment, structure and supporting the onboarding and growth of new clients.

Key Responsibilities

Manage day-to-day running of the call centre
Drive performance across lead generation and appointment setting
Recruit, onboard, and train new staff
Implement structure, processes, and accountability across the team
Monitor call quality, dial activity, and individual performance
Conduct 1-1s, coaching, and performance management
Handle underperformance and disciplinary processes
Support onboarding of new clients
Work with clients to build and manage their appointment diaries
Ensure campaigns are set up correctly and performing
Help expand postcode coverage and lead volume across campaign
Maintain strong communication between call centre and clients
Work with senior management to scale the operation
Maintain standards in line with compliance and company expectations

Key Requirements

Previous experience managing a call centre or sales/lead generation team
Strong understanding of outbound lead generation environments
Proven ability to improve team performance
Experience recruiting and building teams
Confident managing staff and addressing performance issues
Able to manage both internal team performance and external client expectations
Hands-on management style

If you thrive in a call centre sales environment and are looking for your next challenge we encourage you to apply .

Sales Account Manager

Select Recruitment Specialists Ltd

Are you the kind of account manager who sees a quiet client and instinctively picks up the phone?

Do you find servicing a slightly boring word because for you, every account is a growth opportunity waiting to happen?

If yes, read on. I m working exclusively with a brilliantly distinctive Norfolk-based premium branded business who are hiring a Sales Account Manager. They are proudly independent, proudly premium, and their brand sits across luxury retail, high-end hospitality and the kind of specialist channels where buyers care deeply about quality, provenance and story. Sustainability is in their DNA ethical sourcing, fully traceable supply chain, compostable packaging long before any of it became fashionable.

They re hiring someone who fits the brand: hungry, dynamic, personable, and the kind of person clients actually look forward to hearing from.

About the role

This is an account management role with proper commercial bite. You ll own a portfolio of premium customers, build genuine relationships with them, and be accountable for growing their accounts through range extension, NPD launches, brand activation and seizing every opportunity that comes up in conversation.

It is absolutely not a softly-softly, order-taking role. This client wants someone with their ear permanently to the ground spotting white space within existing accounts, identifying new business opportunities through their network, and bringing fresh ideas back to the team. If you re an account manager who occasionally wishes you had a bit more hunter in your role, this is for you.

What you ll be doing

Owning a portfolio of premium accounts managing day-to-day, building joint business plans, and driving sales, profit, distribution and NPD launches against agreed targets.
Building genuine, long-term relationships with key buyers across luxury retail and high-end hospitality.
Spotting growth opportunities within accounts and going after them range extensions, new lines, activations, gifting opportunities, seasonal pushes.
Keeping an ear to the ground for new business through your accounts, competitor activity and market trends.
Building accurate forecasts, managing pricing and margin carefully, and making sure operations have the foresight to plan production.
Working cross-functionally with marketing, NPD and operations to build compelling customer-facing presentations and joint plans.
Representing the brand at trade shows and customer events to the highest standard.

What you ll bring to the role

Proven account management experience within a premium branded environment food, drink, lifestyle or other quality-led consumer goods would be great.
A genuinely hungry, growth-oriented mindset you don t just maintain accounts, you grow them.
Strong commercial acumen comfortable with margin, P&L, forecasting and pricing decisions.
Confident, personable and credible at every level, from buyer to category director.
Sharp on detail forecasts that hold up, presentations that land, follow-through that builds trust.
A degree (or equivalent) in Business, Marketing or a related field is ideal, plus excellent IT and CRM skills.
Experience selling into luxury retail, premium department stores, high-end hospitality (hotels, fine dining, spas), farm shops, fine food halls or specialist independents.
Experience of co-branded products, NPD launches or activation campaigns.
Sage 200 or Microsoft Business Central.

My client has built solid foundations and are now investing in the people who will help them push further. You ll have real autonomy, a portfolio you can genuinely shape, and the chance to work for a values-led business where sustainability and quality aren t buzzwords they re built into how the company operates every day.

Based at their Norwich site, full-time, with the travel you d expect of a national account-management role.

This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.

Senior Commercial Sales Manager

Senior Commercial Sales Manager Offshore Wind Industry

Location: Copenhagen HQ, Norwich, Vejle

Salary: Competitive

Vacancy Type: Full-time

Are you passionate about driving end-to-end commercial success, from tender winning commercial strategies to contract handover, and building strategic client relationships within the global renewable offshore wind industry? Do you want to work in the green offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading We are looking for a Senior Commercial Sales Manager with your skills and interests!

Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and in high demand. As our industry continues to grow, so do we! We are now looking for a Senior Commercial Sales Manager to help driving our commercial success.

What will you do?

As our new Senior Commercial Sales Manager, you will be a key driver in the entire commercial sales cycle, from tailoring bid strategies and analysing key commercial terms to finalizing contracts. You will structure and negotiate contracts bridging our highly competent tender team and our expert contract managers. You will also seek to generate long-term value with key clients in alignment with Cadeler s core values. Indeed, this role requires building and nurturing client relationships, but also being involved in subcontractor interactions, and driving the growth of the commercial team within our sales department to achieve best-in-class results within the offshore wind industry.

Your main tasks include:

Analyze and tailor bid strategies together with the tender team
Support tender manager with pricing levels and commercial key terms and deliverables during bid preparation.
Shape and optimize contract clauses to tender interests with general value creation mindset.
Manage contract risk and collaborate with legal and contract management.
Drive negotiations supported by the tender team and contract manager until contract finalization.
Support the Head of Sales and/or CSO with global clients relationships.
Involved with procurement department in key subcontracts for selection, follow-up, and negotiation.
Develop commercial strategies, negotiation tools, and processes to maximize contract value and efficiency.

To succeed in this role

Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work.

We are looking for a solution-oriented person, with a flair for details and with strong analytical and decision-making skills, able to communicate and negotiate effectively, and blend strategic, sales, finance, and interpersonal expertise to meet diverse business needs.

We think you will be a good match if you:

Proven academic achievement (bachelor s degree or higher); maritime or engineering qualification is a plus. Supplementary legal qualification is advantageous.
- 10 years of industry experience in a commercially related role, with a track record in offshore wind or oil and gas sales, commercial or contracts.
Experience with BIMCO Supply Time and FIDIC-type contracts
Knowledge of foundations T&I projects.
Strong negotiation skills and experience working in an international business environment.
Proficiency in verbal and written English

Come work with us!

By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities.

To Apply

If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to our website to complete your application.

This is an exciting new role Office-based with parking 35,000K salary with an OTE 50,000K + (uncapped commission structure) Working Hours - do be discussed - Full time only. Initially Monday to Friday but due to my client expanding may include a Saturday with a Monday off. Role Overview This role is responsible for managing and scaling a lead generation call centre focused on booking appointments and building client pipelines. You will take ownership of the call centre, including performance, recruitment, structure, and supporting the on-boarding and growth of new clients. Key Responsibilities Manage day-to-day running of the call centre Drive performance across lead generation and appointment setting Recruit, onboard, and train new staff Implement structure, processes, and accountability across the team Monitor call quality, dial activity, and individual performance Conduct 1-1s, coaching, and performance management Handle underperformance and disciplinary processes Support on-boarding of new clients Help expand postcode coverage and lead volume across campaigns Work with senior management to scale the operation Key Requirements Previous experience managing a call centre or sales/lead generation team Strong understanding of outbound lead generation environments Proven ability to improve team performance Experience recruiting and building teams Confident managing staff and addressing performance issues Able to manage both internal team performance and external client expectations Business Overview Expanding operation with plans for international growth This is an exciting new role where you can really make a difference and drive the business forward! Please email Louise your CV and I look forward to hearing from you!

Neighbourhood Officer, Temporary

Salary: Starting Salary at £36,255 per annum, with future progression opportunities to £38,567 plus Essential Car User entitlement of £4,548.48 per annum.Shift Hours: Temporary

Neighbourhood Officer (City Centre and Horsham St Faith with cover across the operating area)

Agile Hybrid Homeworking (office base Norwich)

Full time, 37 hours a week, Monday – Friday

Starting Salary at £36,255 per annum, with future progression opportunities to £38,567 plus Essential Car User entitlement of £4,548.48 per annum.

Permanent Contract

About the role

We’re recruiting two Neighbourhood Officers to join our team on a permanent basis. One post will be based in Norwich city centre; the other will be based in our North Hub (Horsham) and be expected to provide cover and support across our locations when needed. We’re looking for people who are customer-focused, build strong relationships with colleagues and partners, and can confidently organise and prioritise a busy workload.

The role involves:

The post holders will be responsible for the allocation and letting of empty homes in the Norwich and Norfolk area in line with our policies and procedures.
The post holder will deliver services that assist tenants to peaceably enjoy occupation of their homes by taking appropriate action, in accordance with Association policy, in response to incidents of neighbour nuisance, anti-social behaviour and harassment up to and including attendance and participation at County Court hearings for injunction and possession.
City Centre post includes ten hours a week at a scheme based within the NR5 area which is service charged to the residents and includes housing-related administrative tasks supporting an asset-based project.
The Horsham post will provide cover across Norfolk including covering areas where there is high demand or cover for periods of leave.
Support with some Health and Safety checks.
Working closely with our Tenancy Support Team and Income Recovery team
Working with professional and voluntary agencies in the development of good neighbourhood relations
To work with professional agencies to safeguard vulnerable adults and children

For full details on the role, please see the job description .

About You

The successful candidate will have a minimum of 5 GCSE’s including Maths and English (Grade C/Level 4) or equivalent, excellent communication skills, a positive outlook and a can-do attitude. The ideal candidate will have knowledge of tenancy agreements, housing legislation and welfare benefits. Experience of multi-agency/partnership working and experience working with customers face to face.

A driving licence and access to own vehicle is essential as travel throughout Norfolk may be required and the candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU).

We offer staff many great benefits such as:

Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
Generous contributory pension scheme.
Access to an Employee Assistance Programme to support you when you need it.
Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
Utilities allowance to support hybrid home workers.
Lots of training opportunities.

And many more – Please see our benefits document available on our website

As we are recruiting for two roles, on your application, please state which area would prefer to work in.

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email:

Unfortunately, we do not offer Sponsorship.

Closing date: Midnight on Tuesday 19th May 2026

Administrator, Temporary

£27,025/day - £28,750/day

RECENTLY POSTED

Salary: Starting Salary BHA B2 at £27,025 per annum, with future progression opportunities to £28,750 per annum.Shift Hours: Temporary

Administrator

Agile Hybrid Homeworking with office base in Norwich

Full time, 37 hours per week (Monday to Friday)

Starting Salary BHA B2 at £27,025 per annum, with future progression opportunities to £28,750 per annum

9 Month Contract

About the role

We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support.

Main duties may include:

To assist in maintaining digital filing systems and uploading documents to the Association’s management system efficiently and effectively to meet regulatory needs
To provide a professional and personable front-line service when dealing with enquiries from the public, customers, contractors and statutory agencies.
To provide accurate and efficient support to the Operations and Resource and Business Services Directorates including attending meetings with internal and external partners
Raising purchase orders, and processing invoices on the BBS system, for sign off by the Budget Holder
Undertake administration of health and safety information, including reporting on a regular basis on compliance with administrative processes
To assist in the administration of survey returns
To respond to property related internal and external queries in a timely manner.
Supporting with ad hoc administration requests
To support in reception duties and provide a high level of customer service to tenants and visitors to Broadland.
To assist with the outsourced post function.

For full details on the role, please see the job description , and review role 2 for specifics

About You

The successful candidate will have a minimum of 5 GCSE’s including Maths and English or equivalent, excellent communication skills, a positive can-do attitude. The ideal candidate will have 2 years’ experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel and have experience working with digital filing systems.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

We offer staff many great benefits such as:

Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
Generous contributory pension scheme.
Access to an Employee Assistance Programme to support you when you need it.
Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
Utilities allowance to support hybrid home workers.
Lots of training opportunities.
And many more – Please see our benefits document available on our website.

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email:

Closing date: Midnight on Wednesday 6 May 2026

Sales Design Consultant

A flexible opportunity that works around you whether you re looking for Full or Part-Time.

Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings.

Hillarys, established over 50 years ago, remains the UK s leading provider of window furnishings solutions with an annual turnover of £250m. We re still enjoying strong growth so are looking to expand our team even further.

As a Sales Design Consultant you will visit customers at home to advise on a fantastic range of high-quality products including shutters. After your visit an expert Installer will visit to survey and fit the product.

If this is unlike anything you ve done before that s ok most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you re already halfway there.

We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions all from the comfort of your armchair with zero commitment!

Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries:

We re experts in advertising so you won t worry about finding customers
Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor
You can focus on outstanding Service, ensuring your customers buy, and come back time and again
Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit

There s a reason that so many Hillarys Advisors are successful. We re just as committed as you to the partnership that starts with a comprehensive package: Training-for-life, local business support, a plan that s built around you, and all the things you ll need to ensure a professional approach and finish from day one:

All the professional and practical Training you ll ever need as you start and develop your business.
Comprehensive Sales Toolkit including complete Product samples, Tablet and software
Top of the range measuring equipment.
A professional image Hillarys branded clothing, and personalised business cards & leaflets

This is wrapped into a one-off investment of just £2995 and we ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK s best opportunity. On top of the points above, you ll need to hold a valid UK driving licence to get to customers locally.

To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

Seasonal Assistant - Casual, Norwich

Job Title: Seasonal Assistant - Casual

Seasonal Assistant - Casual

13.45 per hour

Casual 0-hour contract

Location: Taverham Mill

Are you passionate about exceptional service and creating memorable experiences?

At Taverham Mill, our 100-acre site boasts some spectacular views making us one of the most picturesque Norfolk nature reserves. With four lakes and situated by an old weir and mill pool on the River Wensum, Taverham is a haven for anglers, walkers and nature lovers.

We’re looking for enthusiastic Seasonal Assistants to join our team at Taverham Mill this spring and summer. Whether you’re helping a customer hire out a canoe for a fun day out on the water, or ensuring our facilities are welcoming, your role will be vital in delivering an unforgettable experience to our visitors.

What your day looks like

Deliver friendly and professional service to all visitors.
Provide helpful information and support to enhance customer experiences.
Assist in keeping customer areas clean, safe, and inviting.

What We Offer

Competitive hourly rate
Free parking across all Anglian Water Parks
Unlimited hot drinks
Full training and opportunities to develop your skills.
A fun and supportive work environment.

Who We’re Looking For

We’re seeking individuals who are:

Enthusiastic, approachable, and customer focused.
Reliable and enjoy working as part of a team.
Passionate about creating positive visitor experiences.
Customer Service Experience

What Next?

Apply today and be part of a team where your skills and enthusiasm make a real difference!

#LoveEveryDrop

Key Account Manager - Food manufacturing

Pure Resourcing Solutions

A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for:

Leading the commercial management of key food manufacturing accounts
Delivering sales, gross profit and volume targets across a defined portfolio
Identifying and converting growth opportunities, including cross-selling and new business
Developing structured account plans with clear short-, medium- and long-term objectives
Managing customer relationships and acting as the primary commercial contact
Overseeing customer-led NPD and EPD projects from concept through to launch
Negotiating and securing supply contracts and ensuring full contractual compliance
Providing accurate monthly, 6+6 and annual budget forecasts
Representing the business at customer meetings and relevant industry events

About You We are seeking someone with:

Strong experience in commercial or account management within food manufacturing
Excellent communication, negotiation and presentation skills
Proven ability to manage key customer relationships at multiple levels
A solid understanding of commercial performance metrics
Confidence in managing NPD and EPD projects
High levels of self-motivation, credibility and integrity
Good working knowledge of Microsoft Excel and PowerPoint

This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.

Graduate Sales Executive

Entry level field sales role with leading brand, known for training, development, culture and progression

GRADUATE SALES EXECUTIVE
Construction Products Field Sales

AREA: NR IP CB CM CO RM SS SG

Looking to break into field sales with a market leading brand?

This is a customer facing role focused on building relationships, managing accounts and developing sales across an established customer base within the construction sector

THE ROLE

Managing accounts across merchants, wholesalers and retail customers
Visiting customers and building strong face to face relationships
Demonstrating products and supporting in store teams
Improving merchandising, product placement and visibility
Training staff on products and new ranges
Developing existing relationships and driving sales growth
Delivering strong customer support and service
Full training provided with a clear route into Area Sales Manager

THE COMPANY

Market leading global manufacturer within construction products
Globally recognised brand with strong presence across major merchants, wholesalers and retailers
Industry leading training and development programme designed to build long term careers in sales
Supportive and collaborative team culture with hands on coaching and continuous development
Clear progression pathway with a proven track record of developing graduates and early career professionals into senior sales roles

THE CANDIDATE

Graduate or early career candidate
Confident and personable
Driven and proactive mindset
Strong communication skills
Customer focused approach
Any background considered

THE PACKAGE

30,000 to 35,000 basic
20% bonus
Electric car
Industry leading pension
25 days holiday plus bank holidays
Personal development plan

If you want a strong start in field sales with real progression this is worth a conversation

Ref: CPJ1831

Permanent - 37.5 Hours per week- 8.30am to 5.00pm Friday to Tuesday.

We have an exciting opportunity for a hardworking, ambitious Field Sales Manager to join our team within East Anglia, working across selected developments in Norfolk and Suffolk.

Joining our team, you will be responsible for managing and motivating the Sales Executives in your team to achieve regional sales targets, whilst building trusted relationships with our client and customer base. This is an excellent opportunity to move into a well-respected and diverse organisation.

Candidates will be able to demonstrate a proactive attitude towards achieving successful outcomes in the following areas:

Plan development sales strategies for discussion with the Regional Sales Manager/Regional Sales Director
Assist the Regional Sales Manager with progression against sales forecasts
Manage reservations through to completion ensuring best practice is implemented to achieve forecasts/targets and best value
Maintain and ensure an up-to-date knowledge of local market conditions
Effectively manage and motivate a team of Sales Executives
Performance management through effective use of PDR’s and one-to-one coaching

The ideal candidate will bring extensive experience in a sales management role that focuses on the selling of new build homes, along with a strong understanding of the conveyance process. With a customer-focused approach and a proven track record of meeting and surpassing targets, you will also possess solid knowledge of financial services. You will be proficient in IT, demonstrate excellent organisational and negotiation skills, and be a natural leader with deep product expertise and familiarity with the CRM Sales Workbench.

A full UK driving licence is essential.

Benefits:

Bonus entitlement based on performance KPIs
Holidays - 26 days
Life Assurance
Pension
Private medical insurance
Ability to purchase additional holiday
Access to discount portal
Cycle to Work scheme and the Lovell Way to EV
Digital GP
Employee assistance programme
Sharesave scheme

As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.

We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.

Field Sales Manager - New Homes

rthirteen recruitment

R13 Recruitment are proud to be partnering with a well-established and highly respected housebuilder to recruit a Field Sales Manager, responsible for overseeing sales performance across multiple live developments in Norfolk and Suffolk.

This is a key leadership role, with responsibility for managing, motivating and developing a team of site-based Sales Executives to achieve regional sales targets. As such, proven experience in both new homes sales and team management is essential. The business is seeking an experienced professional who has already operated at a senior level and can autonomously drive performance, ensuring consistent results through effective leadership and coaching.

With several developments currently active and more in the pipeline, this role is critical in maintaining high standards of sales performance, customer experience and presentation across all sites. Please note that whilst weekend working is required, there is flexibility with a minimum of two per month needed in a calendar month.

The company

This is a long-established housebuilder with a strong regional footprint and an expanding pipeline of new developments. Known for high standards, structured processes and a people-focused culture, the business places strong emphasis on customer experience, compliance and sales excellence.

Benefits

Company car or car allowance (mileage reimbursed)
Private medical insurance
Pension scheme
26 days annual leave + bank holidays
Holiday purchase scheme
Structured induction and ongoing development

The day to day

Lead, manage and motivate a team of site-based Sales Executives across multiple developments.
Drive the achievement of regional sales targets through effective leadership, coaching and performance management.
Monitor individual and site performance, addressing underperformance and supporting continuous improvement.
Collaborate closely with senior stakeholders on sales forecasting and strategic planning.
Oversee the full sales process from reservation through to exchange and legal completion, ensuring targets are consistently met.
Manage the sales pipeline, budgets and reporting to maintain strong commercial performance.
Foster effective collaboration between Sales and Site teams to ensure smooth operations.
Approve staff rotas and holiday requests, ensuring appropriate site coverage at all times.
Maintain high presentation standards across show homes, sales offices and stock plots.
Support the pre-start phases and successful launch of new developments.
Monitor local market conditions and competitor activity to inform sales approach.
Provide guidance on pricing, sales values and incentives in line with market trends.

You will have / be

Proven experience in New Homes sales management is essential.
Prior responsibility for managing, coaching and developing Sales team members.
Experience addressing underperformance and improving results.
Strong knowledge of the New Homes sales process, from reservation to completion.
Confident forecasting and contributing to sales strategy.
An inspiring, credible leader who can motivate teams to success.

How to apply

To hear more details about this opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume your application has been unsuccessful.

Business Development Consultant

Select Recruitment Specialists Ltd

About Select Recruitment

Select Recruitment are a well-established Recruitment agency with over 40 years supporting our clients across multiple sectors in the East Anglia region. With specialist divisions covering Industrial, Commercial, Hospitality, Construction, and Accountancy & Finance, we place both temporary and permanent candidates with a wide range of clients. We are proud of the relationships we have built with our clients and are now looking to expand our business development capability to support continued growth.

The Role

This is an exciting opportunity for a commercially driven individual to join our team in a dedicated Business Development. You will be responsible for generating new business and developing existing client relationships across multiple divisions, supporting both temporary and permanent recruitment activity. This role is central to our growth strategy and offers the opportunity to make a real and visible impact across the business.

Key Responsibilities

Proactively identify and target new business opportunities across all divisions, including Industrial, Commercial, Hospitality, Construction, Logistics, and Accountancy & Finance
Conduct high-volume cold calling and warm calling activity to lapsed and existing clients to reactivate and grow accounts
Develop and maintain a strong pipeline of new business through structured outreach, networking, and market research
Conduct face-to-face client meetings and site visits to build relationships, present service offerings, and agree terms of business
Work closely with divisional consultants to ensure seamless handover of new clients and ongoing service delivery
Manage your diary effectively to balance prospecting activity, client meetings, and internal collaboration
Maintain accurate and up-to-date records of all client interactions and activity within the CRM system
Achieve agreed weekly and monthly KPIs and revenue targets across both temp and perm activity
Represent Select Recruitment professionally at all times, acting as an ambassador for the brand
Contribute to the wider team culture by sharing market intelligence, competitor insight, and client feedback

What We’re Looking For

We are open to candidates from two backgrounds:

An experienced Sales professional with a background in recruitment or a related B2B services environment, OR
A skilled Recruitment Consultant with a strong billing history who is ready to take the next step into a dedicated business development role

In addition, you will be able to demonstrate:

A confident, resilient, and tenacious approach to sales, comfortable picking up the phone and opening doors
Strong communication and relationship-building skills, both over the phone and face to face
The ability to manage a busy and varied workload with excellent diary and time management
A results-driven mindset with a track record of hitting or exceeding targets
Good commercial awareness and the ability to understand client needs across different sectors
Experience or familiarity with CRM systems and structured sales processes
A full UK driving licence (essential, given the client-facing nature of the role)

What We Offer

A competitive base salary reflective of experience
A generous, uncapped commission structure
The chance to work across a diverse portfolio of divisions and sectors
A supportive and experienced team environment
Real opportunity to influence business growth and shape the Business development fuctions
Ongoing training and development support

Select Recruitment is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, gender, ethnicity, disability, or background.

Technical Sales Engineer

Our client, one of the world s leading engineering companies, based in Wymondham are currently seeking a driven and commercially minded Technical Sales Engineer to join our client in an outward-facing, client-focused role.

About the Role

Primarily a Monday Friday position
Field-based role with regular international travel
High level of autonomy and responsibility
Main Office based in Wymondham

Key Knowledge, Skills & Experience:

Previous experience in a technical sales or outward-facing sales role
Engineering background or hands-on experience as an engineer (essential)
Ability to understand and assess technical installations, particularly within marine or yacht environments
Strong communication and relationship-building skills
Self-motivated with excellent organisational and time management abilities
Willingness and ability to travel internationally on a regular basis
Previous experience in the yachting or commercial marine markets
Familiarity with electrical systems

This position combines technical expertise with proactive sales activity, supporting both existing customers and developing new business opportunities across Europe, Turkey, and the rest of the world.

The successful candidate will be responsible for selling mission-critical electronic marine products, with a focus on the company brand.

Key Responsibilities

Manage and grow a portfolio of existing clients, maximising business opportunities and strengthening relationships
Identify and develop new business opportunities with prospective customers across the EU, Turkey, and the rest of the world
Conduct regular client visits, including overseas travel (approximately 9 days per month)
Carry out onboard yacht assessments, advising on equipment placement and suitability based on technical specifications and spatial constraints
Perform service reviews with existing customers to ensure satisfaction and identify further opportunities
Work closely with the Managing Director on sales strategy and key accounts
Independently manage your diary and travel schedule to meet business needs
Act as understudy to company GM to learn to design and quote system solutions
Develop and maintain relationships with a global network of distributors, installers, OEMs, and yacht owners/captains
Identify and develop new business opportunities with both OEM and refit customers
Hosting technical trainings to members of the marine industry; boatbuilders and partners.
Attending tradeshows including, but not limited to METS, Monaco Yacht Show, Fort Lauderdale, Seaworks, and Workboat Show, Palm Beach, FLIBS, METS,
Provide technical training and pre- and post-sales support
Accurately log customer and opportunity details in both Salesforce and Simpro

Additional Information

This role will work alongside an existing counterpart based in Florida, with responsibility for the EU, Turkish, and worldwide markets.

For further details, please forward a copy of your CV today

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd

Recruitment Resource Consultant

Are you a natural communicator with a passion for people?Step Teachers is looking for a Resource Consultant to find, vet, and prepare exceptional teaching candidates. This is a vital role in keeping our schools safely staffed and ready to succeed.The RoleBased in our office on Rosary Road, you will work within our wider national business, collaborating with colleagues across the country. This role is ideally suited to graduates looking to kickstart their career or individuals from a retail background wanting to transition their face-to-face skills into professional telephone and digital communications.What You ll Do:

Source & Screen: Conduct telephone interviews and guide candidates through registration.
Ensure Compliance: Collect essential ID, qualifications, and references.
Attract Talent: Build relationships with universities; write compelling job adverts and teacher profiles.
Manage Pipelines: Organise candidate data using our CRM platform, Vima.

Why You ll Love It Here:

Earnings: Basic salary of £19,747 £23,132 (depending on experience/eligibility), plus OTE of £500 £1,000.
Work-Life Balance: A standard 35-hour weekly contract with 20 days of annual leave.
Culture & Perks: Join a vibrant office-based team with annual company conference away days.
National Impact: Be part of a large national network while enjoying a close-knit office environment.

We re Looking For Someone Who:

Is a Confident Communicator: You can pivot your retail experience to inspire candidates over the phone and online.
Is Highly Organised: You can manage multiple applications and deadlines with ease.
Builds Trust: You communicate professionally to guide candidates through their journey.

Ready to kickstart a rewarding career? Step Up with Step Teachers today!

Recruitment Consultant - Permanent Division

Select Recruitment Specialists Ltd

About Select Recruitment

Select Recruitment is an established staffing agency operating across multiple sectors throughout the East Anglia region. Our specialist divisions cover Industrial, Commercial, Hospitality, Construction, Logistics, and Accountancy & Finance, and we have built a strong reputation for delivering quality candidates to a loyal and growing client base across Norfolk and Suffolk. As we continue to grow our permanent offering, we are looking for a motivated and commercially minded Recruitment Consultant to join the team.

The Role

This is a 360-degree permanent recruitment role, covering the full cycle from business development through to offer management and aftercare. You will be responsible for building and managing your own client portfolio, attracting and engaging top permanent candidates, and matching the right people to the right opportunities. Working as part of a collaborative and supportive team, you will be given the tools, support, and autonomy to build a successful desk and develop your career within a growing agency.

Key Responsibilities

Manage the full 360 recruitment cycle for permanent vacancies, from taking a job brief through to offer and placement
Develop new client relationships through proactive business development activity, including cold calling, warm calling, and face-to-face meetings
Build and maintain a pipeline of active and passive candidates through job boards, LinkedIn, referrals, and direct sourcing
Conduct candidate registrations and interviews, assessing suitability, motivations, and career aspirations
Write and post compelling job adverts that attract high-quality applicants across multiple platforms
Manage the interview process end-to-end, including arranging interviews, providing preparation and feedback, and managing offers
Maintain strong relationships with existing clients, identifying new vacancies and cross-selling additional services where appropriate
Keep the CRM system accurate and up to date, logging all activity, candidate records, and client interactions
Work towards and consistently achieve weekly and monthly KPIs and billing targets
Stay informed on sector trends, salary benchmarking, and competitor activity to provide consultative advice to clients and candidates

What We’re Looking For

We are primarily looking for candidates with hands-on recruitment experience, but we are equally open to hearing from professionals with strong transferable skills who are looking to build a career in the industry.

You may be a great fit if you have:

Previous experience in a recruitment consultant or resourcer role, ideally with exposure to permanent placements
A background in sales, account management, or a client-facing professional services environment
Experience in HR, talent acquisition, or internal recruitment and are looking to move agency-side
Strong interpersonal and communication skills you are confident on the phone, in meetings, and in writing
A natural ability to build rapport quickly and maintain trusted, long-term relationships
A self-motivated, target-driven approach with the resilience to work through the highs and lows of a sales environment
Good organisation and time management able to juggle multiple roles, clients, and candidates simultaneously
Curiosity and a genuine interest in people, careers, and business you listen well and ask the right questions

What We Offer

A competitive base salary commensurate with experience
An uncapped commission structure with genuine earning potential
Full training and onboarding support including for those new to recruitment
A sociable, high-energy team environment where success is recognised and rewarded
Clear career progression pathways as the business grows
Access to leading job boards, CRM technology, and sourcing tools
The stability and support of an established regional agency with a strong client base

Wholesale Field Sales Representitive

Select Recruitment Specialists Ltd

Field Sales Representative FMCG (B2B Catering)

Location: Field-based

About the Role

We re looking for a motivated, street-smart Field Sales Representative to help grow our client’s presence across the catering and hospitality sector.

This role is focused on developing new business and managing relationships within restaurants, cafés, schools, hospitals, and catering operations. You ll be working with fast-moving, perishable goods where quality, pricing, and delivery reliability are critical.

This is a hands-on, field-based role ideal for someone confident walking into kitchens, building relationships with chefs, and winning business in a competitive environment.

Key Responsibilities

Prospect and win new business through cold calling and in-person visits to local businesses (restaurants, cafés, caterers, schools, and care settings)
Confidently walk into kitchens and engage chefs and decision-makers
Pitch core value propositions including:
- High-quality products
- Competitive pricing
- Reliable delivery service
Grow existing accounts through upselling and cross-selling
Onboard new accounts and ensure a smooth customer experience from day oneBuild and manage a strong pipeline of prospective customers
Maintain strong customer relationships to ensure retention and prevent competitor drift
Negotiate pricing and terms while protecting margins
Work closely with internal teams to ensure consistent service delivery
Support or contribute to tender submissions (B2B and public sector, including NHS where applicable)

What We re Looking For

Proven experience in field sales, ideally within:
- Foodservice
- Hospitality
- FMCG or wholesale distribution
Strong understanding of fast-moving, perishable goods
Comfortable working in kitchen environments and speaking directly with clients
Resilient and persistent able to handle rejection and stay motivated
Strong communication and relationship-building skills
Commercial awareness with the ability to negotiate effectively
Highly organised with the ability to manage your own territory and pipeline
Experience with tenders (especially NHS or public sector) is advantageous but not essential

What Success Looks Like

Consistently winning new business
Growing revenue within existing accounts
Building long-term, loyal customer relationships
Becoming a trusted supplier rather than just another vendor

Key Traits

Self-starter with a proactive mindset
Energetic and confident in face-to-face interactions
Persistent and resilient
Commercially driven
Customer-focused

If you’re a motivated and ambitious sales person who can hit the ground running with a fantastic family run business, please reach out to Jade at Select Recruitment for more information.

Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis.

This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.

Benefits and Package for Sales Representative:

Salary: 24,004.50 Per Annum with on target earnings (Average OTE 36,000)
Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm
Contract: Permanent
Location: Norwich Hybrid (70% in Office)

233hours annual leave holiday increasing with length of service.
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 3% Company matched
Free on-site parking

Key Responsibilities of Sales Representative

Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
Generate and convert sales leads through proactive outreach and effective engagement
Provide accurate product information and tailored recommendations
Build strong customer relationships to encourage repeat business and loyalty
Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
Clearly explain the benefits of upgraded devices and services
Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
Spot up-selling and cross-selling opportunities in every interaction
Prepare accurate quotations, process orders, and ensure timely follow-up

Key Skills and Experience of Sales Representative:

Have an excellent telephone manner
Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
Are reliable, trustworthy and motivated
1 Year experience in customer facing role and display great customer service skills
Comfortable using a CRM although training is provided
Confident in both an inbound and outbound calling role

If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!

Red Recruitment (Agency)

Account Manager- Food manufacturing

Pure Resourcing Solutions Limited

A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range.
As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment.

The Role
You will be responsible for:

Leading the commercial management of key food manufacturing accounts
Delivering sales, gross profit and volume targets across a defined portfolio
Identifying and converting growth opportunities, including cross-selling and new business
Developing structured account plans with clear short-, medium- and long-term objectives
Managing customer relationships and acting as the primary commercial contact
Overseeing customer-led NPD and EPD projects from concept through to launch
Negotiating and securing supply contracts and ensuring full contractual compliance
Providing accurate monthly, 6+6 and annual budget forecasts
Representing the business at customer meetings and relevant industry events

About You
We are seeking someone with:

Strong experience in commercial or account management within food manufacturing
Excellent communication, negotiation and presentation skills
Proven ability to manage key customer relationships at multiple levels
A solid understanding of commercial performance metrics
Confidence in managing NPD and EPD projects
High levels of self-motivation, credibility and integrity
Good working knowledge of Microsoft Excel and PowerPoint

Key Account Manager - Food manufacturing

Pure Resourcing Solutions Limited

A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range.
As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment.

The Role
You will be responsible for:

Leading the commercial management of key food manufacturing accounts
Delivering sales, gross profit and volume targets across a defined portfolio
Identifying and converting growth opportunities, including cross-selling and new business
Developing structured account plans with clear short-, medium- and long-term objectives
Managing customer relationships and acting as the primary commercial contact
Overseeing customer-led NPD and EPD projects from concept through to launch
Negotiating and securing supply contracts and ensuring full contractual compliance
Providing accurate monthly, 6+6 and annual budget forecasts
Representing the business at customer meetings and relevant industry events

About You
We are seeking someone with:

Strong experience in commercial or account management within food manufacturing
Excellent communication, negotiation and presentation skills
Proven ability to manage key customer relationships at multiple levels
A solid understanding of commercial performance metrics
Confidence in managing NPD and EPD projects
High levels of self-motivation, credibility and integrity
Good working knowledge of Microsoft Excel and PowerPoint

Used Car Sales Executive

Car Sales Executive Independent Used Car Dealership

OTE 45,000+ (A Top Performer Earns 5,000+ a Month!)
Fantastic Culture Over 150 Cars in Stock Fast-Growing, No-Nonsense Business. Repeat Customers

Are you done with corporate promises?
Tired of red tape and politics that get in the way of selling cars and earning money?

It’s time to join a business where you can actually enjoy coming to work - one that rewards effort, values honesty, and gives you the tools to succeed.

We’re a thriving independent used car dealership with 150+ cars on site, all priced to sell. After smashing records, we’re growing again and looking for a talented Car Sales Executive to handle the surge in enquiries.

If you’re driven, friendly, and know how to close a deal with a smile, this is the opportunity for you.

What You’ll Be Doing

Helping customers find their perfect car - and making the process fun, easy, and memorable.
Turning leads into sales through great conversations and genuine customer care.
Selling add-on products with confidence and integrity.
Managing your own pipeline and following up on warm leads (no cold calling required).
Working alongside a team that’s ambitious, positive, and loves to celebrate success.

What You’ll Bring

A positive, people-first attitude - you’re as good with customers as you are with targets.
Confidence, communication skills, and a persuasive spark.
Enthusiasm for cars, customers, and commission!

The Package

18,000 basic salary
Realistic OTE of 45,000+
A Company Car might be available
Uncapped commission - you decide your earnings.
5.5 days per week or 6 day 5 days (11 days in 14)

Join a dealership where your hard work is noticed, your success is celebrated, and your earning potential is real - just great cars, great people, and great rewards.

Ready to sell smarter, earn better, and actually enjoy it? Apply now!

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