Manpower is excited to welcome a new Customer Support Representative to our vibrant Inside Sales team. This hybrid role offers the flexibility of working from home combined with the opportunity to collaborate on-site at our client’s location in Erskine.

As a key member of our Customer Support team, you’ll be the go-to person for handling inbound calls and managing inbox requests. Your role will be crucial in ensuring the smooth execution of back-office functions and supporting the entire sales cycle process. You’ll provide essential assistance to our sales representatives, expertly managing incoming requests and directing them to the right individuals.

Your role:

• Outbound partner engagement to support business needs
• Driving a high level of quality service support across the entire business
• Perform detailed date entry in line with pre-defined processes
• Management of incoming emails and calls from internal and external colleagues and partners
• Manage escalations through customer and partner engagement
• Own opportunities and manage them through the sales cycle

Your profile:

• Strong administration skills
• Excellent organisation and interpersonal skills
• Experience working to tight deadlines with attention to detail
• A background in customer services or within a similar role would be advantageous
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and reporting tools like PowerBI

Why you’ll love it here:

• Innovative Environment: Join a team that’s all about breaking new ground in tech
• Working hours: Monday to Friday 9am - 5.30pm and so there is no weekend working!
• Competitive Salary: Earn 23,800 - 25,000 depending on experience
• Make An Impact: Work for a company that cares about sustainability and giving back
• Mentorship Isn’t Just a Buzzword: You’ll have access to continuous learning opportunities, mentorship programs, and clear career progression paths with our learning and development manager

Benefits:

• Career progression
• Fully paid training on the job training
• 25 days annual leave plus 8 bank holidays
• Company pension
• Hybrid working
• Employee discounts
• Free parking
• Sociable working hours

Are you a driven, goal-oriented individual with a knack for creating strong relationships?
Do you thrive in a fast-paced environment and want to be rewarded for it?

To support our continued growth, Connect Appointments is seeking a highly motivated and results-driven Business Development Manager. Working from our Livingston office, you will partner with the sales team to win new business and expand our client base across the country.

Here at Connect Appointments our mission is simple: to connect businesses with skilled talent, and we need someone like you to help us achieve that goal.

Working as a Business Development Manager your role will be to attract and engage with a variety of new and potential clients. As such your duties and responsibilities will include:

• Conducting Business-to-Business (B2B) sales and acquiring direct clients
• Nurturing existing client relationships and business partnerships
• Collaborating closely with other teams to boost revenue and engagement
• Conducting targeted outbound sales calls
• Maintaining an up-to-date contact database
• Conducting client follow-ups and lead generation
• Representing Connect Appointments in client meetings and events

Do you have proven success in a B2B role? A passion for sales and business development? Then we want to hear from you! The following skills and traits also won’t hurt:

• Be self-motivated, organised, and goal-oriented
• Have the ability to adapt, analyse data critically, and insert valuable insights
• Have a strong work ethic and the ability to connect with people
• Previous Telesales experience is also preferred

Please Note - To be successful in this sales position you must have a driving license and access to your own vehicle.

Want to know what’s on offer?

• A working week of Monday to Friday, 08:00 to 17:00 - but flexibility may be required on occasion
• A competitive salary of 30,000 to 45,000 per annum (OTE)
• A range of partner discounts for shops, restaurants, hotels and a lot more
• Business mileage allowance, ensuring you aren’t hurt for going that extra mile to get a client
• A work laptop and mobile phone
• An engaging, fast-paced work environment
• Opportunities for career growth and development

Ready to Take the Next Step?

Apply now to kick-start your career journey with Connect Appointments!

CAHEAD

Utopian Professional Recruitment are delighted to be appointed to work in partnership with an incredible client who are looking to recruit a dedicated IT Helpdesk Analyst to join them on a full-time basis for a period of 12mths.

This is an amazing opportunity suited to a professional who offers experience working within a similar role looking to gain experience working as part of a larger department within a hugely successful and professional firm.

Within this role you will guide and advise staff on all aspects of the firm’s IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests.

Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

Your main duties & responsibilities will include:

• Daily tasks may include but are not restricted to
• Day-to-day user support and liaison with IT Service Desk in other Ashurst offices to resolve issues
• Management/support of pool and permanent laptops o Management/support of remote working
• Management of user administration
• Mobile device support, including BlackBerry, iPhone or Android devices
• AV and VC overflow support
• Managing spare PCs, upgrades and replacements
• Setting up new joiner IT equipment
• Support international offices with equivalent services
• Configuration and asset management
• Knowledge management
• Accurate ticket logging of all IT incidents and service requests whilst managing and owning individual ticket queue within the Service Management solution
• Point of contact for projects within the firm from inception through to “business as usual”
• Manage end user administration such as joiners, leavers

We have two full-time roles available - one on an initial 12 month fixed term basis and the other on an initial 6 month fixed term basis. Both roles are based at our clients’ Glasgow office with hybrid working.

To be considered for this opportunity, we are looking for the following background / skills:

• Previous experience in an IT support role
• Good analysis and troubleshooting skills of all IT incidents
• Excellent communication skills with strong customer service focus and good attention to detail
• Ability to perform well under pressure and use initiative
• Ability to identify business impacting incidents and escalate according to the escalation process
• Able to work effectively alone and within your team or project
• Work in accordance to ITIL processes and procedures
• Intermediate to advanced skills in Office 365

Knowledge of the following:

• Microsoft Windows 10
• Microsoft Active Directory
• Microsoft Windows Server
• File management system e.g iManage
• MDM solution (Blackberry UEM & Intune) o Collaboration Tools (MS Teams, Zoom) o InterAction or similar CRM software
• Bighand or similar digital dictation software
• Remote working solutions eg.VPNs and Citrix
• Building PCs and troubleshooting support issues
• Highly motivated and willing to continually update knowledge and skill sets
• Flexibility: may occasionally be required to work evenings and weekends

In return you will receive the following:

• The working hours are 37.5 hours per week, to be worked on a rotating shift pattern each day from Monday to Friday, between the hours of 7am and 8pm
• Our client offers Hybrid Working (2-3 days office based)
• Salary – Excellent and will be discussed at time of application
• Generous holiday allowance
• Pension
• Private Medical Insurance
• Dental Insurance
• Life Assurance
• Employee Assistance & so much more!

Next Steps:

For further information, please apply by emailing your CV to Utopian Professional Recruitment ASAP.

To keep up to date with current opportunities be sure to follow the Utopian Professional Recruitment page on LinkedIn, Instagram & Facebook

Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it is not always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.

Equal Opportunities

Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

• Lucrative new business field sales role selling service contracts
• Business Development Manager market leading global facilities services provider

Business Development Manager Service Contracts

Area: Yorkshire / County Durham / Lancs / North East ( TS HG YO DL LA ) our client will also consider strong candidates in NE and DH

The Role of Business Development Manager

• This is a field-based Business Development Manager position where you will target B2B clients and sell high-demand facilities services.
• You will engage with decision-makers such as business owners, procurement teams, and senior managers.
• As a Business Development Manager, your focus will be on new business generation identifying prospects, self-generating appointments, and building a strong pipeline of opportunities.
• You will be selling an essential service with strong market demand, so your ability to identify and engage target customers will be key.
• Order values are high, offering outstanding earning potential the average Business Development Manager earns around 70,000, with top performers exceeding 80,000.
• The role is field-based four days a week, with one day working from home.
• You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team.

The Company hiring a Business Development Manager

If you are looking to join an international organisation that truly values its people, look no further!

Our client has an exceptional name and reputation in the facilities services industry, providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention.

As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing.

If you are a proactive Business Development Manager who is not currently getting the recognition, financial reward, or career growth you deserve this could be the opportunity you have been waiting for.

• Leading blue-chip international organisation with an exceptional reputation
• Best in class training, development and support with clear paths into Key Accounts and People Management
• Be apart of a dynamic collaborative culture with camaraderie and support

The Candidate for the Business Development Manager

• Minimum 2 years B2B field sales experience
• New business focus and mind set
• Ability to converse with decision makers at all levels
• Desire for a career (not just a job) with motivation to maximise earning potential

The Package on Offer for the Business Development Manager

• Up to 40,000 basic salary
• 60 000 OTE (uncapped, paid quarterly)
• Hybrid company car
• 25 days holiday plus 8 bank holidays
• Employee Assistance Programme
• Pension scheme
• Private healthcare
• Discounted gym membership
• iPad / Laptop / iPhone & full corporate benefits

Ref: CPJ1797

Salary:

Competitive Salary + £5,500 Car Allowance + Bonus

Branch Manager - Glasgow -William Wilson

So, who are we? We are William Wilson part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

£5.5K car allowance, annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Manager based in Glasgow you’ll be responsible for:

• Leading, inspiring and developing the branch team
• Driving sales performance and business growth
• Delivering outstanding customer service and building strong relationships with both internal and external stakeholders
• Overseeing all aspects of branch operations, ensuring compliance with company policies, health & safety standards and effective people management

This is a full time, permanent role working 40 hours a week

And here’s what we’d like you to have to be a successful Branch Manager:

• Proven leadership and management experience
• A solid background in the trade, plumbing & heating or distribution sectors.
• A strong track record in sales & operational excellence
• A passion for driving sales growth and nurturing team development

We look forward to receiving your application!

#ACHS100

Head of Sales Customer Growth

Glasgow (Hybrid 50:50)

Up to £120,000 base (£150,000 OTE)

About the Company

Our client is a leading provider of IoT connectivity solutions, empowering businesses worldwide to effortlessly connect and manage their devices. Their mission is to simplify IoT deployment and drive innovation across industries.

Role Overview

We are seeking a commercially driven Sales Manager to lead and develop a team of Customer Success Managers responsible for managing and growing the existing customer base. This role is focused on driving revenue expansion, ensuring high levels of customer retention, and embedding a strong commercial sales culture within the customer success function.

The successful candidate will combine strategic sales leadership with hands-on coaching and deal support, enabling the team to identify and convert growth opportunities across a portfolio of over 400 customers. This is a pivotal role in aligning customer success with broader revenue objectives and scaling long-term account growth.

Key Responsibilities

Team Leadership & Performance Management

• Lead, mentor, and develop a team of Customer Success Managers to achieve and exceed revenue and retention targets.
• Set clear KPIs and performance expectations across upsell, cross-sell, and renewal metrics.
• Provide ongoing coaching on commercial strategy, pipeline management, and customer engagement.
• Foster a high-performance, accountable, and collaborative team culture.

Revenue Growth & Commercial Strategy

• Own revenue growth across the existing customer base, including expansion, renewals, and strategic account development.
• Develop and implement scalable account growth strategies aligned with commercial objectives.
• Support the team in identifying, qualifying, and closing expansion opportunities.
• Personally engage in high-value or strategic commercial discussions where required.

Customer Engagement & Retention

• Ensure strong executive-level relationships across key accounts.
• Oversee proactive engagement strategies that drive customer satisfaction, adoption, and long-term retention.
• Act as escalation point for complex commercial or relationship issues.
• Partner with Customer Success Managers to build account plans for high-value and growth-focused customers.

Forecasting & Reporting

• Maintain accurate forecasting across renewals and expansion pipeline.
• Report on team performance, revenue growth, and customer health metrics to senior leadership.
• Use data and insights to drive continuous improvement and strategic decision-making.

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Product, and Operations to align customer growth initiatives.
• Ensure customer feedback and market insights inform product development and commercial strategy.
• Support the evolution of the customer success and account management framework.

Process & Strategy Development

• Establish scalable processes for account management, renewals, and expansion.
• Implement best practices for customer lifecycle management and revenue growth.
• Contribute to long-term planning for team structure and customer segmentation.

Qualifications

Experience

• 7+ years in sales, account management, or customer success roles within technology, telecommunications, or IoT sectors.
• Proven experience leading high-performing commercial or account management teams.
• Strong track record of delivering revenue growth within an existing customer base (upsell/cross-sell/renewals).

Commercial Acumen

• Demonstrated ability to build and execute account growth strategies.
• Strong negotiation and deal-closing skills with enterprise and mid-market customers.
• Experience managing pipelines and delivering against revenue targets.

Leadership & Coaching

• Ability to motivate, coach, and develop commercially focused customer-facing teams.
• Experience setting targets, managing performance, and driving accountability.

Communication & Stakeholder Management

• Excellent communication and presentation skills.
• Comfortable engaging with senior stakeholders both internally and externally.
• Strong collaboration skills across sales, product, and operational teams.

Customer-Centric Mindset

• Passion for delivering customer value while achieving commercial outcomes.
• Ability to balance long-term relationship building with revenue growth objectives.

Why Join?

This is an opportunity to play a critical role in shaping how an established and growing organisation develops and expands its global customer base. You ll lead a talented team, influence commercial strategy, and directly impact revenue growth within a fast-moving technology environment. The company offers a collaborative and innovative culture, competitive compensation, and strong opportunities for progression as the business scales.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Murray Recruitment are recruiting a Technical Sales Engineer for our client based in Lanarkshire.

Role Overview

This is a fantastic opportunity to join a long-established, forward-thinking company operating within the industrial automation and electrical sectors. The role is ideally suited to someone with a background in Electrical Engineering, Electronic Engineering, Mechatronics, Control Systems, or Automation Engineering, who is looking to apply their technical knowledge in a commercial setting. Whether you’re a recent graduate or already have some industry experience, this position offers a dynamic blend of technical support and customer engagement. Working as part of an experienced team, you’ll help customers identify and implement the right solutions using a wide range of automation, motion control, and electrical components.

Key Responsibilities

• Develop and maintain strong relationships with an existing customer base across industrial sectors.
• Respond to inbound enquiries, provide technical advice, and generate accurate quotations.
• Assist customers in selecting suitable automation, control, and electrical products based on application requirements.
• Liaise with manufacturers and suppliers to source tailored solutions.
• Stay up to date with the latest technologies and innovations in automation and electrical engineering.
• Identify opportunities to upsell or cross-sell based on technical compatibility and customer requirements.
• Negotiate pricing and close sales confidently and professionally.
• Deliver a high level of customer service through effective communication via phone and email.

Skills & Experience

• Degree, HND, or HNC in Electrical Engineering, Electronic Engineering, Mechatronics, Automation, Control Systems, or a related discipline.
• Alternatively, previous experience in a technical internal sales, technical support, or applications engineering role.
• Sound understanding of industrial or electrical products and their applications.
• Excellent communication and interpersonal skills, with the ability to explain complex concepts clearly.
• Customer-focused with a proactive and commercially aware approach.
• Comfortable working collaboratively within a team and independently when required.

Offering

• Competitive salary of £30,000 – £40,000 DOE.
• Annual bonus of up to 7.5%.
• Salary reviews each December.
• 25 days annual leave plus 8 statutory holidays, with additional days awarded for length of service.
• Company pension scheme.
• Optional private healthcare.
• Cycle to work scheme and local incentive schemes.
• Supportive, friendly working environment within a stable, long-established business.
• Monday to Friday, 37.5 hours per week, with a flexible start time between 8.30am and 9.00am (office-based).

This innovative company supply an oil conditioner which extends fry oil life, enhance food quality and substantially cuts operating costs for anyone with a deep fryer.

They are already selling the product to some leading hotel groups and restaurants, but now seek an outgoing new business focused Business Development Manager to sell this to hospitality businesses throughout Glasgow and surrounding area. You would need to be commutable to the area.

They are offering a basic salary of 40k to 50k,and an OTE of 100k plus
Role
The Business Development Manager will be responsible for the following:

• Selling the product into food establishments throughout the Glasgow area.
• Consulting with chefs and business owners over the cost savings they will be making
• Selling the solution as a monthly subscription

The Person
The Business Development Manager will need to be a fantastic consultative sales person who is able to build relationships at both Chef and Senior Management level as well as fish and chip shop owners

Ideally you will have come from a hospitality background
You will be driven, self-sufficient, creative and extremely money hungry.

If you are money hungry and have a natural sales ability + are driven to making sales happen then you are what our client needs. Please send your CV to the link below

INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.