Ready to lead a game-changing CRM transformation?

Join our Digital and Data team and play a pivotal role in shaping the future of our workplace. Were harnessing the power of Microsoft technologies to revolutionise how we work, and we need your expertise to make it happen.

As our CRM Specialist, youll take ownership of our Microsoft Dynamics 365 environment, leading its development, optimising performance, and becoming the go-to expert for all things CRM. This role is central to an exciting new project: implementing a Microsoft Dynamics-based Contact Centre that will transform customer engagement and streamline operations.

Please note that this is a 24 month Fixed Term Contract.

What youll be doing

• Develop and deliver a CRM strategy aligned with our Digital and Data vision.
• Manage and optimise CRM services on the Dynamics 365 platform.
• Harness AI-powered features in Dynamics 365 to automate workflows and improve customer experience.
• Explore AI-driven chatbots and virtual assistants to enhance Contact Centre efficiency.
• Continuously evaluate emerging AI technologies to keep our CRM platform ahead of the curve.
• Oversee migration of legacy systems and data into Dynamics 365.
• Work with stakeholders to transform operations into a data-driven, customer-centric model.
• Create a single view of the customer using integrations, APIs, and modern technology.
• Define and manage CRM security, ensuring compliance with enterprise standards.
• Recommend and implement process improvements to enhance efficiency.
• Identify and manage risks, issues, dependencies, and opportunities for CRM services.
• Collaborate with Architects, Cyber Security, and Data Protection teams to ensure compliance and security.
• Partner with external suppliers to deliver solutions aligned with best practice and WMCA standards.
• Explore emerging CRM technologies to maintain a modern, scalable architecture.

Whats essential.

• Educated to degree level or equivalent in an IT discipline.
• Experienced in the Microsoft Dynamics space.
• Skilled in transforming a business into data-driven customer-centric organisation.
• Experience with Dynamics 365 and other CRM platforms would be advantageous.
• Alignment of CRM architecture against enterprise standards and principles.
• Experience in Dynamics Contact Centre is highly desirable for this post.

Location.

The location for this role is 16 Summer Lane, Birmingham, B16 3SD with at least 2 days a week spent in the office.

How to apply.

Applying for a role with WMCA is straightforward. Follow these steps to get started.

1. Create your Careers Account. Register with your name, email address, and a password.
2. Build your Profile.Upload your CV to help populate your career and education details.
3. Write your Supporting Statement.Make sure to address each of the required essential criteria.
4. Submit your application.Do one final check and once complete, click submit.

Anonymised Applications.

Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. Its your chance to showcase your skills and experience.

Using Artificial Intelligence (AI)

We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ().

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

We offer a comprehensive benefits package that includes:

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• Shared Cost Additional Voluntary Contributionscheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
• 28 days paid annual leave (with an option to purchase more) + Statutory days.
• EV car benefit scheme
• Healthcare plans.
• Discounted gym membership, will writing,andmortgage advice.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest-free financing through SmartTech to buy the latest technology
• Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costcomembership through the WMCA.
• Boundlessunlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
• EyeCare Scheme,offering a free eye test and a financial contribution towards your glasses.

For more information, please visit the benefits page on our career site.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it’s needed most. What you do, really matters. Your expertise will help make a big difference, improving people’s lives, every day.

Our Values.

Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations.

Collaborative

• Team Focused working as part of team, managing and leading
• Service Driven customer, resident and partner focused

Driven

• Empowered and Accountable taking ownership and leading when needed
• Performance Focused being ambitious and going the extra mile

Inclusive

• One Organisation Mindset believe in each others expertise
• Open and Honest Communication we do what we say we are going to do

Innovative

• Forward Thinking embrace change and open to new possibilities
• Problem Solving go for clear and simple whenever possible

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don’t fit the traditional “perfect candidate” mould.

We gladly consider part-time, flexible, and job share arrangements, so please don’t let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

The Opportunity: Marketing Data Specialist

Contract: 6 Month FTC

Location: Cannock

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

The Impact you will have:

Campaigns & Lead Generation

• Account open requests
• Lead allocation, both internal and externally produced, in line with agreed timescales
• Campaign creation.
• Processing campaign returns to update system
• Progressing leads through the different stages to ensure accurate reporting

Data / Digital Content

• Collate and format data to facilitate processing and presentation for review and further advanced analysis by others
• Present data for review and analysis by others, using required medium for example tables, charts and graphs
• Blend data by combining data from various sources and formats to explore its relevance for the business needs
• Validate results of analysis using various techniques, e.g. cross checking, to identify faults in data results and to ensure data quality
• Communicate results verbally, through reports and technical documentation and tailoring the message for the audience
• Collaborate with people at all levels with a view to creating value from data
• Innovate and explore new ways to create efficient processes for data analysis, e.g. new software and platforms to pull current data together from multiple sources

What will help you to excel in this role:

• Demonstrable ability to use Salesforce CRM system including dashboards and report functionality
• Substantial communications skills, both verbal and written, including evidence of previous published material
• PC skills including confident use of Microsoft Office
• Experience relevant to the role

What you can expect from us:

• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6% / Salary Sacrifice
• Profitshare bonus based on business performance (based on length of service)
• Paycare and eyecare health scheme
• High street discounts
• 25 days holiday plus BHs with the option to buy an additional 3 days over a 12 month period

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met

The Opportunity: Marketing Data Specialist

Contract: 6 Month FTC

Location: Cannock

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

Main Responsibilities:

• Account open requests
• Lead allocation, both internal and externally produced, in line with agreed timescales
• Campaign creation.
• Processing campaign returns to update system
• Progressing leads through the different stages to ensure accurate reporting
• Collate and format data to facilitate processing and presentation for review and further advanced analysis by others
• Present data for review and analysis by others, using required medium for example tables, charts and graphs
• Blend data by combining data from various sources and formats to explore its relevance for the business needs
• Validate results of analysis using various techniques, e.g. cross checking, to identify faults in data results and to ensure data quality
• Innovate and explore new ways to create efficient processes for data analysis, e.g. new software and platforms to pull current data together from multiple sources

AdHoc Responsibilities

• Communicate results verbally, through reports and technical documentation and tailoring the message for the audience
• Collaborate with people at all levels with a view to creating value from data

What will help you to excel in this role:

• Demonstrable ability to use Salesforce CRM system including dashboards and report functionality
• Substantial communications skills, both verbal and written, including evidence of previous published material
• PC skills including confident use of Microsoft Office
• Experience relevant to the role

What you can expect from us:

• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6% / Salary Sacrifice
• Profitshare bonus based on business performance (based on length of service)
• Paycare and eyecare health scheme
• High street discounts
• 25 days holiday plus BHs with the option to buy an additional 3 days over a 12 month period

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met

Crewe - Hybrid
Up to £35,000

Are you a detail-driven, analytical CRM professional who loves transforming data into commercial impact?

We’re supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functions. This role is perfect for someone who enjoys creating structure, improving processes, and using data to drive smarter decision-making.

As CRM & Data Executive, you’ll be responsible for ensuring the business maximises the value of its CRM. From improving data quality and supporting campaign delivery to generating performance insights, you’ll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely supports business growth.

If you have experience working with Salesforce, Hubspot, Microsoft Dynamics or a similar CRM, managing data, executing email campaigns or supporting lead management processes, this opportunity is an excellent next step.

Key Responsibilities:

• Maintain a clean, accurate and well-structured CRM environment.
• Improve data governance, minimising duplication and incomplete records.
• Drive best practice across teams to ensure correct use of systems and processes.
• Monitor data accuracy and follow up with internal stakeholders to maintain high standards.
• Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement.
• Support the development of automated workflows that enhance conversion and reduce drop-off.
• Ensure all communication activity is compliant with GDPR and data protection requirements.
• Produce dashboards and reports to monitor campaign results, customer behaviour and pipeline activity.
• Analyse CRM data to uncover trends and provide actionable recommendations.
• Deliver commentary and insights to help inform commercial and marketing decisions.
• Partner with Sales and Marketing to ensure CRM activity supports shared goals.
• Communicate system updates, process changes and required actions to internal teams.
• Provide guidance and training to users to encourage strong CRM adoption.

About You:

• Experienced in a CRM or data-focused role.
• Naturally analytical, with excellent attention to detail.
• Confident interpreting numbers and presenting insights.
• Process-driven, organised and proactive.
• Effective communicator who can influence stakeholders across teams.
• Curious, commercially aware and committed to continuous improvement.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

hackajob is collaborating with Wise to connect them with exceptional tech professionals for this role.*

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Technology Engineer to join our CRM team in London. You’ll be supporting our 35+ strong global CRM team by ensuring our CRM technology is reliable, scalable and easy to work with.

You’ll focus on keeping our CRM tech stack running smoothly day-to-day, making sure campaigns render correctly, data flows as expected and our tools work the way they should. You’ll be the person the team turns to when something looks off: whether that’s HTML, Liquid, a dynamic link, or a data attribute that doesn’t look quite right. You enjoy getting into the technical detail, fixing problems at the source and helping others understand how things work.

Here’s how you’ll be contributing to the CRM team:

• Maintain and improve our CRM tech stack including Braze, internal tools, integrations and day-to-day systems
• Own troubleshooting for HTML, CSS, Liquid, dynamic content and email rendering issues
• Be the first point of contact for CRM technical queries, helping unblock campaign builds and resolving translation or localisation challenges
• Test data flows, flag inconsistencies and raise fixes when something doesn’t behave as expected
• Turn marketing requirements into clear, workable technical tasks and build reliable, scalable solutions
• Improve CRM operations through automation, clearer documentation, smarter QA processes and workflow enhancements
• Help the team grow their technical confidence through documentation, training and practical guidance

This role will give you the opportunity to:

• Build depth – work hands-on across CRM tooling, data flows, dynamic content and template logic in a complex, global setup.
• Solve meaningful problems – from debugging tricky rendering issues to untangling data-driven personalisation challenges.
• Have real impact – the quality of your work directly affects how millions of customers experience Wise.
• Influence how we work – improve QA processes, documentation and workflows that make CRM more reliable for everyone.

Qualifications

• You have 4-6 years hands-on experience with CRM or MarTech platforms and integrations (Braze, Iterable, Salesforce MC, Snowflake, Stripo, Movable Ink etc.)
• You understand how customer data moves through CRM systems, including events and API-driven attributes
• You’re skilled at troubleshooting HTML, CSS, Liquid and dynamic content logic
• You’re comfortable being a go-to technical support point for internal users and explaining complex concepts clearly
• You’re methodical in how you diagnose issues and love getting into the details
• You communicate clearly and calmly, even when something breaks at the worst possible moment
• You’re experienced with CRM development languages and SQL
• You’re curious, organised and proactive about improving how systems and processes work

Additional Information

For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We’re proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it’s like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

hackajob is collaborating with Wise to connect them with exceptional tech professionals for this role.*

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

As we continue to grow, we’re looking for a Business CRM Lead to own and elevate our B2B customer lifecycle strategy. You will lead a high-performing team of 6+ to drive engagement, retention, and growth for our millions of business customers worldwide.

Your Mission

You will hold the vision for how we communicate with businesses—from freelancers to large enterprises. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our business customers receive the right message, at the right time, through the right channel.

• Leading the Team: You will manage, mentor, and inspire a team of 6 CRM professionals (including Managers and Specialists). You will foster a culture of experimentation, autonomy, and continuous learning, helping your team grow their careers at Wise.
• Define the B2B Strategy: owning the end-to-end lifecycle strategy for business customers. You will build sophisticated, automated journeys that drive activation, cross-sell and retention.
• Drive Commercial Impact: You will be responsible for key B2B CRM metrics-improving conversion rates, reducing churn, and increasing lifetime value (LTV). You will use data to prove the value of your team’s work.
• Stakeholder Partnership: You will be the primary voice for Business CRM across the company. You will partner deeply with B2B Product Managers, Product Marketing, Regional Business Leads, Analytics, and Creative teams to ensure our communications are aligned with product roadmaps and customer needs.
• Elevate our Tech & Data: Working with the Head of CRM, you will push the boundaries of our tech stack (Braze, Snowflake, etc.). You will champion the use of complex data models to solve B2B-specific challenges, such as targeting multi-user accounts and diverse industry segments.

Qualifications

• Experienced Leader: You have extensive experience in CRM or Lifecycle Marketing, with significant time spent leading and managing teams. You know how to balance “doing” with “delegating” and have experience managing managers.
• B2B Expert: You understand the nuances of B2B marketing—longer decision cycles, multi-stakeholder accounts, and the balance between automated scale and personalised touch. MQL and SQL leading scoring and nurturing.
• Data-Driven: You are comfortable diving into data to find opportunities. You understand cohort analysis, A/B testing rigor, and how to measure incremental lift.
• Analytical rigour: You are comfortable in a dashboard. You don’t just report numbers; you extract “the why” and translate it into a “what’s next.”
• Hands-on experience: You have a proven track record of executing with excellence in autonomy. You are as comfortable writing a local brief as you are presenting a long-term strategy to leadership.
• Technical Fluency: You have hands-on experience with enterprise CRM tools (preferably Braze) and are comfortable discussing data schemas, API triggers, and HTML/Liquid logic with CRM Tech engineers.
• Collaborative Influencer: You can build relationships with senior stakeholders in Product and Engineering. You are not afraid to push back when necessary to protect the customer experience and drive business value .
• Customer-Obsessed: You always put yourself in the customer’s shoes. You understand that “spamming” is not a strategy and fight for relevance in every interaction.

Desirable:

• Proficiency in SQL to self-serve data insights.
• Experience in a high-growth product-led, Fintech or SaaS environment.
• Experience working with localised campaigns across multiple regions/languages.

Additional Information

For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We’re proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it’s like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Role: Marketing Manager

Location: Nottingham (Hybrid)

Salary: Up to £50,000 depending on experience

We’re recruiting a Marketing Manager for an expanding UK-based IT services business based in the Nottingham area. This is a great opportunity to join a forward-thinking organisation working on large-scale projects, where your ideas and input will genuinely shape the marketing function. You’ll be part of a collaborative, fast-moving team with room to make a real difference.

The role suits someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer life cycle - from attracting new leads through to conversion and long-term engagement. You’ll be responsible for planning and delivering integrated campaigns across digital channels, content, and CRM, combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention.

Key responsibilities:

• Take ownership of the company’s marketing strategy in line with commercial goals and revenue targets.
• Manage and continuously improve content as a source of inbound leads, focusing on user experience and conversion rates.
• Design and execute multi-channel digital campaigns (including LinkedIn, email, and web) to generate and nurture high-quality leads.
• Produce engaging content and thought leadership to enhance brand awareness and strengthen customer relationships.
• Work closely with the sales team to clearly position products and services within the market.
• Monitor campaign performance, analyse results, and use insights to refine and improve marketing outcomes.

About you:

• Previous experience managing the marketing strategy in a B2B environment.
• Strong creative eye, with hands-on technical experience.
• Experience with CRM and marketing automation platforms (eg Microsoft Dynamics) is beneficial.
• Well organised, flexible, and comfortable juggling multiple projects in a dynamic environment.

What’s on offer:

• Hybrid working model
• Competitive salary based on experience
• Company pension scheme

Role: Marketing Manager

Location: Nottingham (Hybrid)

Salary: Up to £50,000 depending on experience

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

This is a newly created position for a CRM Support Administrator to join a leading & growing finance firm in the Northampton area. This role is paying £40,000 + up to 15% bonus and is 5 days a week in the office with no work from home options. To be considered for this position, you will have several years of experience working with and supporting a mainstream CRM system. This can include Salesforce, Zoho, Dynamics, HubSpot, Odoo, Remedy, MondayCRM etc. As an experienced CRM support analyst, you will help support onboarding & off-boarding processes, user account setup & permissions, configuring & supporting dashboards, CRM automation & CRM customisation, and day-to-day general admin & support to resolve issues & implement system improvements. In addition to your CRM experience, you will also have some basic coding skills & experience with HTML, CSS, JavaScript, SQL &/or Python. This will be used as a base point to learn the back-end coding for the CRM platform to get involved with CRM customisation & integration. As well as being technically proficient with CRM platforms, you will also have excellent communication skills as you will be working across the business, supporting users at all levels. This role is based in Northampton and is 5 days a week in the office. In return for hard work and dedication, my client is offering a chance to work on the latest CRM technology and a salary of £40,000 + up to 15% bonus. If you have previous CRM (Salesforce, Zoho, Dynamics, HubSpot, Odoo, Remedy, MondayCRM etc) experience and you are looking for a new & exciting opportunity, please send me your CV immediately.

D365 CRM Developer

Permanent | Remote (with occasional onsite visits)| D365 | Power Pages | C#

At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now.

The role:

We are seeking a Dynamics 365 Developer to contribute to a key strategic platform, supporting the design, development, and enhancement of new system solutions. You will join a team responsible for supporting the current production platform, resolving live system issues, and delivering new enhancements and work packages. These involve a blend of bespoke development, workflow configuration, and system customisation.

The ideal candidate will have a strong background in Dynamics 365 CRM development and customisation. Experience with Power Pages or Power Portals -particularly the delivery of tailored portal solutions for a range of clients - would be highly advantageous, though not essential.

A solid technical understanding of interface development and the design of new application integrations is also required.

The team follows a Scrum Agile methodology, working in sprints that form regular release cycles, typically deploying new functionality every four weeks. You will be joining an established group of around ten developers, alongside a Product Owner, Scrum Master, and Testers.

Candidates must have hands-on experience developing within Microsoft Dynamics 365, and ideally with Microsoft Power Pages. Strong written and verbal communication skills are essential, along with the ability to lead technical and functional discussions with internal stakeholders on new requirements and enhancements.

Responsibilities:

• Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement,
• Customisation of D365 module components such as Power Pages and power automate and cloud flows
• Troubleshoot and resolution of software bugs, data, and system configuration issues.

Skills & Experience:

• Excellent written and verbal communications skills
• Development and delivery of Dynamics 365 and Power Pages
• CRM customisation using JavaScript
• Capable of dealing directly with business users; working alongside testers to ensure that CAA software quality standards are met.
• Ability to determine and suggest most appropriate way to deliver requirements using the combination of features, code and tools in D365 and associated applications
• Knowledge of the D365 product suite and a thirst to maintain that knowledge

Desirable skills:

• Microsoft Power Pages and Power Automate
• CRM extension through C# .Net development
• Experience of DevOps, Agile and the concepts of CI/CD Familiarity with ITIL concepts
• Knowledge and experience with D365 latest product offerings

About Peregrine

We build workforces that deliver tech and change programmes at leading UK organisations.

By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team thats focused on growth, both yours, our clients, and the sectors we support. Youll also get access to a full range of benefits alongside your salary.

How Specialist Talent Works

As a permanent employee at Peregrine, youll be part of our Specialist Talent team. That means youll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. Youll get the variety and challenge of consultancy work, with the stability and support of a permanent role. Youre not a contractor - youre a valued member of our team, with access to all the same benefits, learning opportunities, and community.

Our Culture

Were curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether thats helping clients solve tough problems or creating opportunities for people from all walks of life.

Diversity and Inclusion

Were proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and were committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, were working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too.

Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the role

As our CRM Builder & Administrator, youll play a key role in keeping our CRM activity running smoothly and effectively. Youll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. Youll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable communications to our customers.

In this role, you will:

• Keep a close eye on deliverability, inbox placement and domain reputation, highlighting anything unusual.
• Build detailed audience selections and data points to support dynamic personalisation.
• Ensure were following best practice and put plans in place to protect our reputation if issues arise.
• Support automated, always-on programmes with journey setup and ongoing maintenance.
• Manage campaign insights from start to finish, including counts, selections, analysis and recommendations.
• Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling.
• Act as a Salesforce admin, helping users troubleshoot issues, training new starters and delivering system improvements.
• Spot technical opportunities that improve efficiency and keep the system healthy.
• Maintain data integrity and ensure automations are always running smoothly.
• Build, deploy and monitor all journeys, making sure sends reach the end customer.
• Support CRM users with Salesforce-related queries and manage any escalations with Salesforce directly.
• Work closely with Customer Insights, Customer Services and MarTech teams to deliver aligned CRM activity.
• Set up campaign holdouts so reporting remains reliable and meaningful.
• Manage relationships with third-party partners including Salesforce, Optima and Validity.
• Stay connected to industry trends and apply best practice that protects and improves our brand reputation.

About You

Youll be confident working with data, technology and fast-paced CRM environments. Youll enjoy problem-solving, optimising processes and bringing a customer-first mindset to everything you do.

Youll bring:

• Experience in multichannel CRM marketing
• Strong SQL skills
• Knowledge of AmpScript and HTML (helpful but not essential)
• Experience managing an ESP and understanding data architecture
• Familiarity with Salesforce Marketing Cloud (a bonus but not required)
• Confidence building CRM journeys end to end
• Experience working to tight deadlines
• A test-and-learn mindset and the ability to turn results into clear insights
• Curiosity about CRM trends and emerging best practice
• B2C retail experience (preferred)

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

Key Responsibilities

The role involves customer journey planning, building and optimisation, as well as email/sms/ push campaign execution.

Essential Skills

• Salesforce Marketing Cloud Expertise: 3+ years of experience
• SQL and AMPscript
• Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial.
• Email Studio
• Data Cloud: nice-to-have

Offered:

• Up to 52,000 per annum
• Flexible remote working
• 10% annual bonus
• BUPA healthcare
• Travel discounts

If you think you’re the right fit for the role, please apply! No sponsorship provided!

To find out more about Computer Futures please visit (url removed)

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales