CRM & Marketing Operations Jobs

Salary:Competitive Salary + Bonus + Excellent BenefitsCRM Marketing and Automation Manager – Warwick – Hybrid workingSo, who are we? We are Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including… Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!As a CRM Marketing and Automation Manager based in Warwick, you’ll be responsible for:

Leading the planning, execution, and optimisation of CRM campaigns across multiple business units

Building and managing customer journeys in Salesforce Marketing Cloud to enhance engagement and retention

Developing segmented, data-driven communications and automated triggers based on customer behaviour

Owning the customer lifecycle strategy, from acquisition through to loyalty and advocacy

And here’s what we’d like you to have:

Proven hands-on experience developing CRM campaigns and collaborating across teams to align with wider business goals

Confidence in building trigger-based and lifecycle journeys (e.g. onboarding, retention, lapsing) to drive customer engagement

A blend of creativity and attention to detail, with a strong appreciation of data to inform continuous improvement

Excellent communication and copywriting skills, with a collaborative, proactive mindset and passion for fast-paced environments

We look forward to receiving your application!#ACMM150

Global CRM Strategy and Journey Building Lead

Computer Futures - London & S.E(Permanent and Contract)

Global CRM Strategy and Journey PlannerStep into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth.Key ResponsibilitiesThe role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue.Essential Skills

Salesforce Marketing Cloud Expertise: SQL and AMPscript

Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a personalised approach to customer communication.

Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel

Offered:

Up to £70,000 per annum

Flexible remote working

10% annual bonus

BUPA healthcare

Travel discounts

If you think you’re the right fit for the role, please apply! No sponsorship provided!To find out more about Computer Futures please visit our websiteComputer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Global CRM Strategy and Journey Building Lead

Global CRM Strategy and Journey PlannerStep into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth.Key ResponsibilitiesThe role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue.Essential Skills

Salesforce Marketing Cloud Expertise: SQL and AMPscript

Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a personalised approach to customer communication.

Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel

Offered:

Up to 70,000 per annum

Flexible remote working

10% annual bonus

BUPA healthcare

Travel discounts

If you think you’re the right fit for the role, please apply! No sponsorship provided!To find out more about Computer Futures please visit (url removed)Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Salesforce Marketing Automation Developer

Job Title: Salesforce Marketing Automation DeveloperLocation: London - Primarily Remote with Occasional TravelSalary: 35K - 40K DOEAre you ready to make a difference in the world of marketing? Do you have a passion for driving impactful campaigns through automation? If you’re excited about leveraging your expertise to support growth and engagement goals, we want to hear from you!We are on the lookout for a Marketing Automation Specialist to join our dynamic team. This is your chance to shine by executing high-performing campaigns and optimizing lead generation strategies. Embrace this opportunity to work with cutting-edge tools like Pardot and Marketing Cloud while making a real impact!What You’ll Be Doing:

Design & Execute Campaigns: Create and deploy sophisticated email campaigns and nurture streams using Pardot and Marketing Cloud.

Optimise Lead Generation: Develop dynamic landing pages, forms, and content that convert leads into loyal customers.

Data-Driven Strategy: Manage segmentation, ensure data hygiene, and analyze performance metrics to drive smarter marketing decisions.

Continuous Improvement: Implement A/B testing and use performance analytics to refine campaigns and boost engagement.

Ensure Compliance: Uphold best practices in data privacy and campaign quality (GDPR, CAN-SPAM, etc.).

About You:

You bring established experience in marketing automation, preferably in a B2B or recruitment context.

You have proven expertise with Pardot and Marketing Cloud.

You possess a strong understanding of Salesforce CRM integration and campaign analytics.

You are skilled in HTML/CSS for email and landing page customization.

Your analytical mindset allows you to turn data into actionable insights.

You excel in project management with a keen attention to detail.

Bonus Points For:

Salesforce Pardot Certification

Salesforce Marketing Cloud Certification

Why Choose Us?Join us at an exciting time as we strive to make the future work for everyone! As part of our organization, you’ll be part of a united team of over 30,000 colleagues across 60 countries. We believe in Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.Growth and Development:Here, you’ll have endless opportunities to grow across various roles within our extensive portfolio. We empower you to work efficiently while achieving a healthy balance between work and life. With world-class resources for upskilling and development, you can satisfy your curiosity and share your knowledge to grow together.Our Interview Process:Expect a two-stage interview process:Stage One: Face-to-face interview with competency-based questions and a technical task.Stage Two: Virtual interview with senior stakeholders.Inclusion:We believe in talent, not labels. Our culture fosters belonging and purpose, ensuring everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, inclusion, and diversity.Accommodations:We are dedicated to providing an inclusive and accessible recruitment process for all candidates. If you need any accommodations or support due to a disability or special circumstances, please let us know. We will work with you to ensure your needs are met throughout the hiring process.Are you ready to embrace this exciting opportunity? Apply today and let’s create the future together!Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Junior E-commerce Executive (Training/ Progression)

Ernest Gordon Recruitment Limited

25,000 - 35,000 + Full Training + Progression + Company BonusCreweAre you an aspiring E-commerce Executive with experience in Magento 2, looking to build a career within a growing, well-established company, offering full training, clear progression into management, and the chance to increase your earnings through a company bonus?This UK manufacturer, with a 21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide.In this role, you will support the Marketing team in managing and improving websites, ensuring accurate content, functionality, and user experience. You’ll assist with digital marketing campaigns, CRM management, and performance reporting using Google Analytics. Based in Crewe, this full-time role offers full training and clear opportunities for career progression, working 37.5 hours per week flexibly between 8:00 am and 6:00 pm.This role would suit an aspiring E-commerce Executive with Magento 2 experience who is keen to develop their skills in e-commerce and digital marketing, with full training, clear opportunities to progress within the company, and the chance to increase earnings through a company bonus.The role:

Manage and maintain websites through Magento 2

Support digital marketing campaigns and CRM management

37.5 hours per week, flexible between 8:00 am and 6:00 pm.

The Person:

E-commerce Executive or similar

Experience with Magento 2

Commutable to Crewe

Reference: BBBH22479If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

CRM Engineer - Salesforce

Genuine innovation. Visionary solutions. Surprising results.Salesforce CRM Engineer£52,000 - £58,000 plus benefitsReports to: Lead CRM EngineerGrade: P2Directorate: Chief Operating OfficeContract: Contract typeHours: Full time 35 hours per weekLocation**:** Stratford, London . Office-based with high flexibility (1-2 days per week in the office)Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.Closing date: 16 November 2025, 23:55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.Recruitment process: 1 stage competency interviewAt Cancer Research UK, we exist to beat cancer.We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team.Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions.A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments.What will I be doing?

Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy

Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions

Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks

Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team

Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic

Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture.

Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture

Tracking license usage across all application environments.

Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions

Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc).

What are you looking for?

Salesforce Administration Certified (Admin 201)

Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin)

Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic

Ran critical services in production and designing highly-available, scalable, and secure solutions

Ability to cope with continual change and contribute constructively to improvement cycles

Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity)

Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determinationCredible: Act with rigour and professionalismHuman: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.What will I gain?We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our careers web page.How do I apply?We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.For more information about working with us please visit our website or contact us.For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.

Location: Marlow x2 per weekSalary: 30,000 - 35,000Core ResponsibilitiesPlatform Management & Maintenance

Act as the main administrator for the HubSpot portal, overseeing user access, security settings, system configurations, and overall platform health.

Stay current with new HubSpot features and updates; share knowledge and train internal teams on best practices.

Manage the HubSpot product task board, prioritizing and resolving incoming requests, issues, and enhancement suggestions (experience with Jira is advantageous).

Troubleshoot and resolve technical or configuration issues within HubSpot.

Conduct regular system maintenance, document workflows and configurations, and ensure sustainable, future-proof operations.

Data Integrity & Management

Take ownership of data accuracy, consistency, and reliability within HubSpot.

Oversee data imports, exports, and deduplication efforts, implementing strong data governance practices.

Maintain correct usage of HubSpot properties to ensure high-quality data capture.

Perform ongoing data cleansing and validation.

Manage regular uploads of key datasets (e.g., Deal data), ensuring accurate mapping and consistency.

Workflows, Sequences & Automation

Design, build, and refine automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline customer journeys.

Continuously review and update automations to ensure relevance and effectiveness.

Maintain sequence documentation, mapping customer journey impacts and ensuring associated content is accurate and up to date.

Optimize chat workflows to enhance lead capture and customer engagement.

Contribute to maintaining comprehensive documentation of automated customer journey processes.

Reporting & Optimisation

Develop and maintain dashboards and reports tracking key metrics such as sales performance, pipeline health, marketing effectiveness, and service activity.

Analyse CRM data to identify trends, inefficiencies, and improvement opportunities that drive sales performance and revenue growth.

Evaluate platform usage regularly and recommend data-driven enhancements to improve team productivity and system efficiency.

User Management, Training & Support

Manage user permissions, roles, and access levels to maintain system security and usability.

Deliver ongoing training sessions and one-on-one coaching to improve adoption and best practice usage across teams.

Provide responsive support, addressing user issues and offering clear guidance on CRM functionality.

Collaboration & Stakeholder Engagement

Partner with HubSpot Account Managers to stay informed about updates and leverage their support for strategic or technical challenges.

Collaborate with internal teams and departments to develop CRM-based solutions that address broader business needs.

Brief external partners or developers on more complex customisation projects, ensuring clear requirements and validation of outcomes.

Integrations & Project Work

Manage and optimise integrations between HubSpot and other key business systems to ensure seamless data connectivity.

Lead or contribute to CRM-related projects, supporting continuous improvement and cross-platform integration initiatives.

Required Knowledge & Skills

Strong understanding of CRM principles and best practices.

Proven experience managing and maintaining data quality within a CRM environment.

Demonstrated ability to design and optimise automated workflows and processes.

Skilled in creating reports and analysing data to generate actionable insights.

Excellent problem-solving skills and keen attention to detail.

Clear communicator with the ability to train and support users of varying technical expertise.

Strong project management and prioritisation abilities in a fast-paced environment.

Adaptability to evolving business needs and technologies.

Knowledge of marketing automation and CRM-driven sales processes.

Commitment to continuous learning, staying current with HubSpot updates and industry trends.

Salesforce Administrator - £300/Day - London/Hybrid

Mason Frank International

Salesforce Administrator - 6 Month Contract - £300/Day (Outside IR35) - London/HybridA fast-growing Saas business is looking to expand its internal Salesforce function and is seeking a Salesforce Administrator to support the day-to-day build, maintenance, and optimisation of the platform.You’ll be responsible for managing data within Salesforce, including data analytics, and migrations. You’ll also lead daily configuration and customisation tasks, such as creating Workflows and Flows. A key part of the role involves working closely with c-level stakeholders to understand and deliver on their Salesforce requirements, as well as building custom reports and dashboards. You’ll collaborate with the internal Revenue Operations team to generate leads and produce sales reports.Key Skills:

Hands-on experience with Salesforce (Classic and Lightning)

Strong knowledge of Sales Cloud and Service Cloud

Proven experience in configuration and customisation

Building reports and dashboards

Data management, migration, and analytics

Understanding of Revenue/Sales Operations

Lead Salesforce Administrator

Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation?This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company.What You’ll Be Doing:

Leading the administration and optimisation of the Salesforce platform

Collaborating with cross-functional teams to deliver scalable solutions

Supporting CI/CD pipeline integration and automation

Driving best practices in Salesforce configuration, security, and data integrity

Mentoring junior admins and contributing to a culture of continuous improvement

What We’re Looking For:

Proven experience as a Salesforce Administrator

Salesforce certifications

Hands-on experience with CI/CD pipelines and deployment strategies

Omnichannel and Gearset experience (bonus!)

Excellent communication and stakeholder engagement abilities

What’s In It For You:

Comprehensive benefits package

Flexible hybrid working model

Access to cutting-edge Salesforce tools and technologies

A clear learning and development pathway with certification support

Be part of a transformational journey in a high-impact role

This opportunity will be paying up to 60,000.If you’re passionate about Salesforce and want to make a real difference, please get in touch today!

Marketing Operations Lead

Randstad Technologies Recruitment

Job Title: Marketing Operations Lead, EMEA (12-15 Month Contract) Location: EMEA (Remote)We are seeking an experienced Marketing Operations Lead for a 12-15 month contract to oversee and optimize marketing operations across the EMEA region.What You’ll Do:

Develop and execute the EMEA marketing operations strategy.

Streamline workflows and manage process improvements.

Build and manage Marketo campaigns (with agency support).

Own the central EMEA email calendar and ensure GDPR compliance.

Partner with Data & Analytics to define reporting needs.

What You’ll Need:

6+ years of experience in marketing operations (B2B SaaS or tech preferred).

Advanced proficiency in Marketo (Marketo Certified Expert preferred).

Proven experience leading regional operations initiatives.

Strong understanding of MarTech and campaign best practices.

Exceptional communication and stakeholder management skills.

Analytical mindset focused on process optimization.

Additional Details:

Reliable internet access required for remote work.

Up to 10% travel expected.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Spotlight

Salesforce Administrator

As a Salesforce Administrator, you are part of an Agile team helping to deliver world-class customer facing products.You will evangelise Salesforce within the company, and work with the Business stakeholders and CRM Team to ensure requirements are delivered in a timely and efficient manner using Agile principles.The role is principally responsible for establishing and managing the support activities of all applications and systems used to support and run the business that fall within the remit of CRM Services. This includes CRM (Salesforce) and PayPoint Back Office (including legacy applications).A key focus of the role is to support the team drive down the number of incidents and set the team up to deliver excellent service to our business users who serve the Retailer and Merchants community.What would we like from you?

Salesforce Administrator Certification with real life experience in this role

Responsible for handling escalation of issues from all SFDC users and feeding back to the end user

Manage user profiles, roles, permission sets, assignment rules, and license needs.

Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules in conjunction with the wider team and design authority

Monitor data quality, integrity and user adoption as part of the wider application support team

Establish, implement, and administer best practices with regards to system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc.

Helping to establish and provide robust support processes for all CRM systems (including Salesforce, Magic and back-office systems)

Ensure that all change from the CRM Delivery team that is transitioned into production has the right controls and processes in place to be effectively supported

Work with the Support Team to deliver business change on Salesforce and back office systems

Helping to deliver road map and support items

Champion knowledge share and learning within the CRM Services and to our business users

Desirable knowledge and practical experience with Apex (triggers, batches, integrations, best practices, …)

It would be great if you already have…

1-2 years at experience in implementing and configuring Salesforce.com instances. Ideally experienced with lightning implementations & support at enterprise license levels

CPQ Advanced and Admin Advanced certifications Desirable

Good understanding of declarative tools like Process Builder and Lightning Flows including when to use them and their limitations

Knowledge and experiences with Sales and Service clouds

Experience of working within a support team

SQL Server (T-SQL, Stored Procedures)

Experience of Azure Cloud

Good communication skills; both written and verbal

Team Player with a can-do attitude

What can we do for you?

This position offers a mix of remote-based working and onsite working in our head office in Welwyn Garden City. Expectation is once per month for team meetings

Holiday purchase scheme, with 25 days holiday plus bank holidays as standard.

On-site gym at our office (Free), and nationwide corporate rate gym membership

Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays

Progression and Development

Contributory company pension scheme

Private medical insurance

Life assurance of 3 x annual gross salary, with the option to purchase additional cover

You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card

CRM & Marketing Operations Jobs

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