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Overview
Find top CONTRACT Customer Success & Account Management jobs with Haystack. Explore flexible contract opportunities that put your client relationship and account growth skills to work. Whether you’re looking for short-term or project-based roles, browse the latest openings and connect with leading companies seeking expert Customer Success and Account Management professionals. Start your contract job search today and advance your career with Haystack.
LILT Consultant / Implementation Specialist
SR2
London
Hybrid
Mid - Senior
£450/day - £500/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We’re looking for an experienced LILT Consultant / Implementation Specialist to support a growing portfolio of work across government-focused language translation programmes.

This role will suit someone with hands-on experience of LILT implementation, installation and configuration, combined with strong stakeholder skills and the ability to operate in client-facing delivery environments. Demand is growing in this space, and we expect this to be a long-term opportunity with regular on-site time in London.

The role

You’ll support the deployment and configuration of LILT within client environments, helping teams adopt AI-enabled translation capability effectively and securely. The work is likely to involve close collaboration with end clients, internal delivery teams, and operational stakeholders.

Key responsibilities

  • Support the installation, setup and configuration of the LILT platform
  • Work directly with client stakeholders to understand implementation needs and support adoption
  • Act as a client-facing consultant throughout delivery, building strong working relationships
  • Help ensure the platform is configured effectively for different language translation use cases
  • Support troubleshooting, optimisation and ongoing rollout activity as required
  • Work closely with wider delivery and partner teams in a government-facing environment

What we’re looking for

  • Experience working with LILT in an implementation, deployment or configuration capacity
  • Strong understanding of AI-enabled or technology-led translation services
  • Ability to operate in a client-facing role with strong stakeholder management skills
  • Experience working across complex delivery environments, ideally with public sector or regulated clients
  • Comfortable spending multiple days on site in London
  • Eligible and willing to undergo security clearance

Desirable experience

  • Experience supporting language services or multilingual operational environments
  • Exposure to central government, law enforcement, defence, or wider public sector programmes
  • Experience working with sensitive or security-conscious clients
Purchasing Assistant
Jackson Hogg Ltd
Yorkshire
Hybrid
Graduate - Junior
£26,000 - £28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Jackson Hogg Procurement division are delighted to be partnering with a successful and growing manufacturing organisation based near Middlesbrough on the appointment of a Purchasing Assistant to join their team on a 12-month fixed-term contract basis.

As Purchasing Assistant, the role involves assisting in the purchasing of goods and services necessary for the company’s operations. This will involve coordinating with various internal and external stakeholders, maintaining records, and ensuring that purchases are made effi ciently, cost-effectively, and in compliance with company policies and procedures.

Salary on offer is (phone number removed) per annum depending on experience.

This role is based on site with the possibility of 1 day per week hybrid working after an initial training period.

Core working hours are 09.00-11.30 and 14.00-16.30 with 15.00 early Friday finishes.

The Role

  • Managed vendor relationships by sourcing quotations, negotiating pricing, and general management of the order book.
  • Generate and process purchase orders, monitoring order status to ensure accurate and timely delivery of goods and services.
  • Assist with inventory management by maintaining accurate stock records, tracking usage, and ensuring optimal inventory levels.
  • Ensure all procurement activities complied with company policies, industry standards, and legal requirements, maintaining complete and accurate documentation.
  • Support cost control initiatives by working within budget constraints and identifying cost-effective purchasing alternatives.
  • Coordinate with internal departments including fi nance, operations, logistics and engineering to ensure smooth and effi cient procurement processes.
  • Resolve procurement-related issues such as delivery delays, damaged goods, and invoice discrepancies.
  • Build and maintain strong supplier relationships to encourage long-term partnerships and reliable supply chains.
  • Provide administrative support to the purchasing team, including data entry, record-keeping, and filing.

The Person/Requirements

  • Some purchasing/supply chain experience would be advantageous but not essential
  • Good attention to detail
  • Competent on Excel
  • Great communication skills
  • Ability to work under pressure

For more information, please get in touch with Gemma Yeadon - Sector Lead Procurement at Jackson Hogg Recruitment.

Merchandiser - Darlington
Smiths News
Darlington
In office
Junior
£14/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Merchandiser – Darlington, DL4,7,12 & 14 Flexible, part time zero hour contract Pay Rate – £14.24 Per hour (includes Holiday Pay)

Plus: Mileage and Travel Time Paid (excluding first and last 10min/8miles from home)

Plus: Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

We offer an average of 5-20 hours per week (not guaranteed)

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.

It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description.

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

Holiday Pay, Contributory Pension Scheme

Access to our Colleague Assistance Programme and Mental Health Allies

Share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

A friendly confident personality with a can do attitude.

Excellent communication skills, high integrity and reliable.

To be located within 15 miles of advertised area.

Ability to work on own initiative and make the right decisions under pressure.

Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our

website !

Merchandiser - Derby, Ilkeston, Belper
Smiths News
Alfreton
In office
Graduate - Junior
£14/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Merchandiser – Belper, Ilkeston and Derby Flexible, part time zero hour contract Pay Rate – £14.24 Per hour (includes Holiday Pay)

Plus: Mileage and Travel Time Paid (excluding first and last 10min/8miles from home)

Plus: Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

We offer an average of 5-20 hours per week (not guaranteed)

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.

It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description.

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

Holiday Pay, Contributory Pension Scheme

Access to our Colleague Assistance Programme and Mental Health Allies

Share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

A friendly confident personality with a can do attitude.

Excellent communication skills, high integrity and reliable.

To be located within 15 miles of advertised area.

Ability to work on own initiative and make the right decisions under pressure.

Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our

website !

Merchandiser - Pwllhelli
Smiths News
Multiple locations
In office
Graduate - Junior
£15/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Merchandiser – Pwllhelli
Flexible, part time zero hour contract
Pay Rate – £15.00 Per hour (includes Holiday Pay)                                                                      Plus: Mileage and Travel Time Paid (excluding first and last 10min/8miles from home)

Plus: Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

We offer an average of 5-20 hours per week (not guaranteed)

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.  It’s all thanks to the colleagues behind our nightly miracles. We know the future holds 
incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining 
visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who 
keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own 
cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with 
others, this role is for you. Click on the link below to read the full job description.

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

  • Holiday Pay, Contributory Pension Scheme
  • Access to our Colleague Assistance Programme and Mental Health Allies
  • Share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

  • A friendly confident personality with a can do attitude.
  • Excellent communication skills, high integrity and reliable.
  • To be located within 15 miles of advertised area.
  • Ability to work on own initiative and make the right decisions under pressure.
  • Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website!

Field Support Coordinator
Smiths News
Worcester
In office
Junior
£13/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Support Coordinator - Worcester

Part Time (20-25hr/week) Monday to Friday

£13.09 Per hour

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.  It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

We are looking for a Field Support Coordinator to join our Worcester team and help support our nation-wide field based operation.

About the role

This role involves working very closely and co-operatively across all Instore departments to contribute towards the business’ operational objectives and targets.

You will be a positive and pro-active first point of contact for field staff, booking cover for activity, providing a professional and effective service, the majority of which will be via the telephone and electronically.

What we can offer you

As well as full induction and training you’ll also get access to:

  • 25 Days Annual Leave, Contributory Pension Scheme, Health Shield Care Plan
  • Access to our Colleague Assistance Programme and access to Mental Health Allies
  • Share save scheme and more!

About you

This role is field based, and therefore the successful candidate will need to have a full clean driving licence and access to their own vehicle. The ideal candidate will also have experience in retail, or a field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met. You’ll also be able to demonstrate:

  • Strong interpersonal and communication skills
  • Ability to work on your own initiative
  • Ability to make the right decisions under pressure
  • The flexibility to “go the extra mile”
  • Full commitment to providing excellent customer service

Please note: you must have the right to work in the UK to be considered for this position.

About us

Part of Smiths News PLC the UK’s largest news wholesaler Instore support clients every day with Field Marketing, Field Sales and Auditing to some of the UK’s leading retailers.  We’re proud to deliver 98% customer satisfaction and through our Everyone In initiative, we’re working together to build a more inclusive and diverse workplace and shape a culture that embraces people from all backgrounds, experiences and orientations.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you want to find out more visit our website!

Customer Service Assistant - Full Time - Bristol
Compass Group
Bristol
In office
Junior
£12/hour
RECENTLY POSTED

Salary: £12.71 per hourShift hours: Full Time

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 40 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here’s what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0804/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Reference: com/0804/ / /BULocation: Bristol

Customer Experience Supervisor, Princess Theatre, Torbay Road
Ambassador Theatre Group
Torquay
In office
Junior - Mid
£13/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Customer Experience Supervisor

You’ll report to the Customer Experience Manager and be responsible for the supervision of the Customer Experience Team. The Supervisor assists the Customer Experience Management team to lead a strong Front of House operation, ensuring that a cost effective and customer focused range of services are consistently provided to the highest standards.

The successful candidate will supervise a team that will deliver and exceed targets; and proactively contribute to the venue’s profitability by initiating ideas, systems and projects which will maximise sales and minimise costs.  They will support a positive, forward thinking, innovative and customer focused culture within the team and to develop and nurture a strong multi-skilled and adaptable workforce.  Ensuring the customer is at the centre of everything we do, and that the wider team have a continuous awareness of and will deliver and exceed all customers’ expectations.  The successful candidate will build and protect key relationships with Customers, Promoters, external suppliers and internal colleagues.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

Retail Operation

  • Supervise the Customer Experience Team to deliver a seamless Front of House operation.
  • Support the Front of House operation to ensure aspects can be flexed to help achieve greater profits and assist with the implementation of new procedures.
  • Ensure the team are maximising all sales at every opportunity whilst keeping shift length to a minimum.
  • Ensure the Front of House operation is presented to the highest standard.
  • When required, to assist with the merchandise reconciliation and ensure it is accurate.

Customer

  • Positively communicate with customers on all feedback received during a performance.
  • Deliver excellent customer service at all times.
  • Support the team in creating a strong customer centric culture.
  • Support building relationships with both internal and external contacts, maintaining high levels of customer satisfaction at all times Supervise

Sales/ Finance

  • Maximise sales and support the delivery of all Key Performance Indicators, which include, but are not limited, to Spend Per Head.
  • Stock Control.
  • Liaise with internal colleagues to ensure an excellent customer experience and maximise sales opportunities.
  • If required, Undertake the role of Cashier alongside Supervisory duties

General Front of House Activity

  • Supervise and motivate staff as required, monitoring, and appraising their performance and assisting with any training required for their future development.
  • To support, where necessary, with the recruitment and selection of staff.
  • Respond to the requirements of staff during a shift e.g. till problems, change requests, queue management.
  • Assist with supervising the health and safety of all customers during their visit to the theatre.
  • To act as a level marshal in the event of an emergency situation / evacuation.
  • Be knowledgeable of ATG’s policies and procedures and ensure that these are consistently adhered to by all team members.
  • Any other duties as reasonably requested.

Your skills, qualities, and experience.

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

  • Experience of supervising a team to maximise sales and consistently achieve targets.
  • Customer service experience.
  • Excellent verbal and written communication skills.
  • Creative problem solver and confident decision maker.
  • Ability to use initiative.
  • Skilled in complaint resolution.
  • Experience of working in a fast-paced environment, managing multiple projects at once.
  • Proactive and flexible attitude, particularly in approach to unsociable/ long working hours.
  • Ability to effectively prioritise.
  • Positive and purposeful, with ability to think creatively to drive revenue and reduce costs.
  • Enthusiasm for/ interest in the theatre and the work of ATG, and ability to positively and pro-actively engage with all staff at all levels.
  • Absolute attention to detail.

Desirable

  • Additional F&B or hospitality/ leisure/ events experience.
  • Personal Licence and First Aid qualifications.

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: 13.50 per hourClosing Date:

Employment Advisor
Papworth Trust
Cambridgeshire
Hybrid
Junior - Mid
£31,971
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Employment Advisor Papworth Trust is looking for a compassionate and values-driven Employment Advisor to support people with disabilities or health-related barriers into sustainable employment in this full-time, fixed-term, hybrid role based from our office in Peterborough.

Fantastic company benefits include:

  • Competitive Salary:£31,971 per annum
  • Holiday: 33 days annual leave including bank holidays
  • Pension: enhanced employer contribution

Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups.

About the role:

As an Employment Advisor, you will provide personalised support to individuals with disabilities or health barriers, helping them enter, return to, or stay in employment. This is a full-time role (37.5 hours per week, Monday to Friday) on a fixed-term contract until 31 March 2027, with the potential for extension. The role is hybrid, requiring a mix of office, hub, and home working, with flexibility to travel locally to support participants and attend meetings.

Key Responsibilities:

  • Conduct assessments and develop personalised support plans based on participants needs and employment goals.
  • Provide one-to-one coaching to build confidence, skills, and readiness for work.
  • Connect participants to training, employment opportunities, and support services, working with employers to enable reasonable adjustments.
  • Build and maintain relationships with employers to promote inclusive recruitment and workplaces.
  • Work collaboratively with health and care providers and other stakeholders to coordinate holistic support.
  • Monitor progress, maintain accurate records, and review support plans to improve outcomes.

About you:

As an Employment Advisor, you will share Papworth Trust s values and be committed to equality, inclusion, and social change, with a strong understanding of the social model of disability. You will be empathetic, organised, proactive, and able to build trusted relationships with participants and stakeholders.

You will have experience supporting people with additional needs to access help, support, or employment, strong communication skills, and knowledge of personalised care, coaching, or motivational interviewing approaches. You will understand employment legislation, welfare/benefits, and local or national support services, and be able to manage a varied caseload effectively. Travel to meetings, training, and outreach locations is essential.

A relevant qualification or background in customer service, community engagement, health, social care, or a related field is desirable.

Interviews will be held from 29 April.

Why Papworth Trust:

Papworth Trust is a leading disability charity, working to create a world where disabled people are seen for who they are and can live with equality, choice and independence. Our employment and health programmes play a vital role in supporting people to achieve meaningful work and improved wellbeing.

Additional information: The post is subject to an Enhanced DBS check with Children s Barred List, and candidates must be authorised to work in the UK.

Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible.

If you have the relevant skills and experience for this Employment Advisor role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

No Recruitment agencies please.

This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Recruitment Assistant
Geary's Bakeries Ltd
Loughborough
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Shift Pattern: Monday-Friday,40 Hours per week

Location: Hybrid, Barrow Upon Soar, Glenfield, Leicester (LE3), Home based

Salary: Negotiable, dependant on skills and experience

The Role

We are looking for a Recruitment Assistant to provide an end-to-end recruitment service to the business, supporting the Recruiter to advise, assist and manage recruitment needs. Responsible for providing excellent customer service to both internal and external customers offering timely and accurate recruitment support ensuring all tasks are carried out to the highest standards ensuring accuracy of information.

Your main responsibilities will include:

  • Manage candidate responses/applications received and ensure candidate applications are processed efficiently.
  • Qualify, shortlist and present suitable candidates against defined job vacancies.
  • Conduct telephone interviews with candidates to ensure suitability against essential vacancy criteria, whilst delivering a first-class candidate experience.
  • Proactive and driven to contact candidates directly about job opportunities.
  • Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams.
  • Be proactive and committed to building and maintaining strong relationships with both candidates and hiring teams, to instil trust and confidence and ensure a positive experience through the full recruitment process.
  • Arrange interviews with hiring managers.
  • Arrange candidate interviews which could either be face-to-face or video interviews.
  • Conduct right to work checks for potential new hires.
  • Support the wider HR team as and when required.

About Us

At Geary s Bakeries, we re on a crusade to make proper bread more accessible to more people. We re passionate about re-imagining the way Great Britain thinks about their everyday loaf. This passion is at the heart of everything we do, and have done, since 1906.

We are born and bread in Leicestershire and proud of our long-standing heritage. Today, we operate from three sites on a 24/7 operation. We re made up of towards 900 people: a friendly, diverse and outgoing team, passionate about making a difference to the bakery industry.

The business has grown rapidly from £5m in annual sales to £125m+ in the last 15 years with strong and consistent profitability. We have an ambition to increase sales to more than £200m+ in the next 3- 5 years. A clear Vision and Strategy has been articulated, and this is being backed with major capital investment and a renewal and upgrading of the people, processes, and systems.

Our brilliant benefits include free delicious bread, BUPA Cashback Plan, Death In Service, a Cycle to Work scheme and a chance to win a £10k worth prizes annually! Plus, if you refer a friend to join our team, you could earn up to £500!

About You

At Geary s, we look for people who show up every day to do their best. We re a passionate, friendly team and look for the same qualities in our new recruits. We firmly believe your attitude and approach is just as important (if not, more so) than the skills and experience on your CV.

What we re looking for:

  • Self-motivated, tenacious and resilient
  • Driven and determined to achieve targets and objectives
  • Attention to detail and accuracy
  • Customer focused approach
  • Demonstrable questioning and listening skills
  • Highly structured and independent
  • Happy to work autonomously.
  • Approachable and confident to handle sensitive and confidential subjects
  • Ability to remain calm and positive under pressure

Skills and Experience

  • Fast paced customer service sales experience
  • Administration experience within a sales environment
  • Recruitment resourcing experience ideally, although not essential
  • Experience in FMCG ideally, although not essential

Please submit a CV in application. No agencies.

If you have not heard from us within seven days, unfortunately you have not been successful on this occasion, but we wish you every success in your search for a new position.

All applicants must have the right to work in the UK, at point of interview, and for the tenure of employment contract. As part of the recruitment process, you will be asked to provide documented evidence of your eligibility to work in the UK.

Customer Service - Vodafone Ireland (Craigavon)
Teleperformance
Craigavon
Hybrid
Mid - Senior
£12/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office)

Location: Newry

Contract: Fulltime Permanent 40hours
Start Date: Monday 20th April 2026
Hours of Work: Mon – Fri 09:00 – 18:00 (Irish Bank Holidays not worked) - 3 days per month working onsite
Training: Newry, Granite Exchange – 3 weeks

Salary: £12.71 per hour

Teleperformance , is in an exciting partnership with Vodafone Ireland and have a fantastic opportunity for a driven and experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities.

The successful team member will communicate with Vodafone Ireland corporate customers via the telephone, chat or email to help them successfully navigate challenges and issues with their account.

The Role:

The successful candidate will be responsible for supporting the interface between the client and the business ensuring the profitable delivery of an excellent customer experience.  The role will involve the successful candidate building strong working relationships with their chosen Clients and Corporate Account Managers. The role will require you to be the first point of contact for all customers.  Furthermore, you will be responsible for providing insights into customer’s accounts as well as suggesting enhancements that could be made. Occasional customer meetings may take place on the site of the customer.

Customers are everything to us. You will be a role model to our people and ensure they leave every customer smiling, knowing that we are here for them if ever they need help.

Duties:

  • Ability to operate effectively in a fast paced environment with constantly changing priorities.
  • Customer focused attitude in daily interactions.
  • Daily communication with your customer base via call and email
  • Complete necessary admin within your account base on a daily/weekly/monthly basis.
  • Providing weekly/monthly reporting to your customer base and providing analysis to enhance service.
  • Liaise with other departments within the business to ensure full resolution and ownership for your customers.
  • Work in partnership with our client to deliver the best overall experience for your customer.

The Ideal Candidate:

  • Previous Service Management experience is essential.
  • Educated to A-Level standard or equivalent or Experience in working with clients in a Business to Business environment
  • Highly proficient in the use of Microsoft Excel
  • Excellent interpersonal skills with the ability to build rapport and trust with clients and colleagues.
  • The ability to understand and communicate client requirements with a clear, positive and customer-focused message
  • Excellent time management skills
  • A good understanding of call center operations and how to utilize these to deliver client expectations
  • Flexibility to adapt to and manage changing and unexpected situations
  • Strong Negotiation Skills
  • Ability to work under pressure in a target/deadline driven environment, as well as have the ability to manage heavy workloads.
  • An understanding and knowledge of the telecoms market and its competitors or similar, along with an understanding of major competitors.

To Work from Home:

  • You need to have router with broadband connection in your home. A minimum Download speed of 10Mbps and Upload speed of 4Mbps
  • Need to have the ability to work from home in a private room
  • Equipment will be supplied while working from home
  • Have the ability to return to the Contact Centre when crisis ends

The Benefits:

  • Genuine career progression opportunities through our internal development programmes
  • Performance recognition schemes
  • 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2
  • Sports & Social Scheme
  • Free on-site car parking
  • On-site canteen with a great variety of food and & drinks
  • Pure Gym – Discounted membership

Background Check Requirements:

3 years referencing history

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Customer Service - Vodafone Ireland (Portadown)
Teleperformance
Craigavon
Hybrid
Mid - Senior
£12/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office)

Location: Newry

Contract: Fulltime Permanent 40hours
Start Date: Monday 20th April 2026
Hours of Work: Mon – Fri 09:00 – 18:00 (Irish Bank Holidays not worked) - 3 days per month working onsite
Training: Newry, Granite Exchange – 3 weeks

Salary: £12.71 per hour

Teleperformance , is in an exciting partnership with Vodafone Ireland and have a fantastic opportunity for a driven and experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities.

The successful team member will communicate with Vodafone Ireland corporate customers via the telephone, chat or email to help them successfully navigate challenges and issues with their account.

The Role:

The successful candidate will be responsible for supporting the interface between the client and the business ensuring the profitable delivery of an excellent customer experience.  The role will involve the successful candidate building strong working relationships with their chosen Clients and Corporate Account Managers. The role will require you to be the first point of contact for all customers.  Furthermore, you will be responsible for providing insights into customer’s accounts as well as suggesting enhancements that could be made. Occasional customer meetings may take place on the site of the customer.

Customers are everything to us. You will be a role model to our people and ensure they leave every customer smiling, knowing that we are here for them if ever they need help.

Duties:

  • Ability to operate effectively in a fast paced environment with constantly changing priorities.
  • Customer focused attitude in daily interactions.
  • Daily communication with your customer base via call and email
  • Complete necessary admin within your account base on a daily/weekly/monthly basis.
  • Providing weekly/monthly reporting to your customer base and providing analysis to enhance service.
  • Liaise with other departments within the business to ensure full resolution and ownership for your customers.
  • Work in partnership with our client to deliver the best overall experience for your customer.

The Ideal Candidate:

  • Previous Service Management experience is essential.
  • Educated to A-Level standard or equivalent or Experience in working with clients in a Business to Business environment
  • Highly proficient in the use of Microsoft Excel
  • Excellent interpersonal skills with the ability to build rapport and trust with clients and colleagues.
  • The ability to understand and communicate client requirements with a clear, positive and customer-focused message
  • Excellent time management skills
  • A good understanding of call center operations and how to utilize these to deliver client expectations
  • Flexibility to adapt to and manage changing and unexpected situations
  • Strong Negotiation Skills
  • Ability to work under pressure in a target/deadline driven environment, as well as have the ability to manage heavy workloads.
  • An understanding and knowledge of the telecoms market and its competitors or similar, along with an understanding of major competitors.

To Work from Home:

  • You need to have router with broadband connection in your home. A minimum Download speed of 10Mbps and Upload speed of 4Mbps
  • Need to have the ability to work from home in a private room
  • Equipment will be supplied while working from home
  • Have the ability to return to the Contact Centre when crisis ends

The Benefits:

  • Genuine career progression opportunities through our internal development programmes
  • Performance recognition schemes
  • 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2
  • Sports & Social Scheme
  • Free on-site car parking
  • On-site canteen with a great variety of food and & drinks
  • Pure Gym – Discounted membership

Background Check Requirements:

3 years referencing history

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Customer Service - Vodafone Ireland (Banbridge)
Teleperformance
Banbridge
Hybrid
Mid - Senior
£12/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office)

Location: Newry

Contract: Fulltime Permanent 40hours
Start Date: Monday 20th April 2026
Hours of Work: Mon – Fri 09:00 – 18:00 (Irish Bank Holidays not worked) - 3 days per month working onsite
Training: Newry, Granite Exchange – 3 weeks

Salary: £12.71 per hour

Teleperformance , is in an exciting partnership with Vodafone Ireland and have a fantastic opportunity for a driven and experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities.

The successful team member will communicate with Vodafone Ireland corporate customers via the telephone, chat or email to help them successfully navigate challenges and issues with their account.

The Role:

The successful candidate will be responsible for supporting the interface between the client and the business ensuring the profitable delivery of an excellent customer experience.  The role will involve the successful candidate building strong working relationships with their chosen Clients and Corporate Account Managers. The role will require you to be the first point of contact for all customers.  Furthermore, you will be responsible for providing insights into customer’s accounts as well as suggesting enhancements that could be made. Occasional customer meetings may take place on the site of the customer.

Customers are everything to us. You will be a role model to our people and ensure they leave every customer smiling, knowing that we are here for them if ever they need help.

Duties:

  • Ability to operate effectively in a fast paced environment with constantly changing priorities.
  • Customer focused attitude in daily interactions.
  • Daily communication with your customer base via call and email
  • Complete necessary admin within your account base on a daily/weekly/monthly basis.
  • Providing weekly/monthly reporting to your customer base and providing analysis to enhance service.
  • Liaise with other departments within the business to ensure full resolution and ownership for your customers.
  • Work in partnership with our client to deliver the best overall experience for your customer.

The Ideal Candidate:

  • Previous Service Management experience is essential.
  • Educated to A-Level standard or equivalent or Experience in working with clients in a Business to Business environment
  • Highly proficient in the use of Microsoft Excel
  • Excellent interpersonal skills with the ability to build rapport and trust with clients and colleagues.
  • The ability to understand and communicate client requirements with a clear, positive and customer-focused message
  • Excellent time management skills
  • A good understanding of call center operations and how to utilize these to deliver client expectations
  • Flexibility to adapt to and manage changing and unexpected situations
  • Strong Negotiation Skills
  • Ability to work under pressure in a target/deadline driven environment, as well as have the ability to manage heavy workloads.
  • An understanding and knowledge of the telecoms market and its competitors or similar, along with an understanding of major competitors.

To Work from Home:

  • You need to have router with broadband connection in your home. A minimum Download speed of 10Mbps and Upload speed of 4Mbps
  • Need to have the ability to work from home in a private room
  • Equipment will be supplied while working from home
  • Have the ability to return to the Contact Centre when crisis ends

The Benefits:

  • Genuine career progression opportunities through our internal development programmes
  • Performance recognition schemes
  • 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2
  • Sports & Social Scheme
  • Free on-site car parking
  • On-site canteen with a great variety of food and & drinks
  • Pure Gym – Discounted membership

Background Check Requirements:

3 years referencing history

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Customer Service - Vodafone Ireland (Lisburn)
Teleperformance
Lisburn
Hybrid
Mid - Senior
£12/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office)

Location: Newry

Contract: Fulltime Permanent 40hours
Start Date: Monday 20th April 2026
Hours of Work: Mon – Fri 09:00 – 18:00 (Irish Bank Holidays not worked) - 3 days per month working onsite
Training: Newry, Granite Exchange – 3 weeks

Salary: £12.71 per hour

Teleperformance , is in an exciting partnership with Vodafone Ireland and have a fantastic opportunity for a driven and experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities.

The successful team member will communicate with Vodafone Ireland corporate customers via the telephone, chat or email to help them successfully navigate challenges and issues with their account.

The Role:

The successful candidate will be responsible for supporting the interface between the client and the business ensuring the profitable delivery of an excellent customer experience.  The role will involve the successful candidate building strong working relationships with their chosen Clients and Corporate Account Managers. The role will require you to be the first point of contact for all customers.  Furthermore, you will be responsible for providing insights into customer’s accounts as well as suggesting enhancements that could be made. Occasional customer meetings may take place on the site of the customer.

Customers are everything to us. You will be a role model to our people and ensure they leave every customer smiling, knowing that we are here for them if ever they need help.

Duties:

  • Ability to operate effectively in a fast paced environment with constantly changing priorities.
  • Customer focused attitude in daily interactions.
  • Daily communication with your customer base via call and email
  • Complete necessary admin within your account base on a daily/weekly/monthly basis.
  • Providing weekly/monthly reporting to your customer base and providing analysis to enhance service.
  • Liaise with other departments within the business to ensure full resolution and ownership for your customers.
  • Work in partnership with our client to deliver the best overall experience for your customer.

The Ideal Candidate:

  • Previous Service Management experience is essential.
  • Educated to A-Level standard or equivalent or Experience in working with clients in a Business to Business environment
  • Highly proficient in the use of Microsoft Excel
  • Excellent interpersonal skills with the ability to build rapport and trust with clients and colleagues.
  • The ability to understand and communicate client requirements with a clear, positive and customer-focused message
  • Excellent time management skills
  • A good understanding of call center operations and how to utilize these to deliver client expectations
  • Flexibility to adapt to and manage changing and unexpected situations
  • Strong Negotiation Skills
  • Ability to work under pressure in a target/deadline driven environment, as well as have the ability to manage heavy workloads.
  • An understanding and knowledge of the telecoms market and its competitors or similar, along with an understanding of major competitors.

To Work from Home:

  • You need to have router with broadband connection in your home. A minimum Download speed of 10Mbps and Upload speed of 4Mbps
  • Need to have the ability to work from home in a private room
  • Equipment will be supplied while working from home
  • Have the ability to return to the Contact Centre when crisis ends

The Benefits:

  • Genuine career progression opportunities through our internal development programmes
  • Performance recognition schemes
  • 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2
  • Sports & Social Scheme
  • Free on-site car parking
  • On-site canteen with a great variety of food and & drinks
  • Pure Gym – Discounted membership

Background Check Requirements:

3 years referencing history

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Merchandiser - Pwllhelli
Smiths News
Multiple locations
In office
Junior
£15/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Merchandiser – Pwllhelli Flexible, part time zero hour contract Pay Rate – £15.00 Per hour (includes Holiday Pay)

Plus: Mileage and Travel Time Paid (excluding first and last 10min/8miles from home)

Plus: Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

We offer an average of 5-20 hours per week (not guaranteed)

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.

It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description.

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

Holiday Pay, Contributory Pension Scheme

Access to our Colleague Assistance Programme and Mental Health Allies

Share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

A friendly confident personality with a can do attitude.

Excellent communication skills, high integrity and reliable.

To be located within 15 miles of advertised area.

Ability to work on own initiative and make the right decisions under pressure.

Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our

website !

IT Support
Hays Specialist Recruitment
Antrim
In office
Graduate - Junior
£27,500
RECENTLY POSTED

Sector: ICT | IT Support | Service Desk

About the Role

We’re currently recruiting for multiple Graduate IT Service Desk Analysts/IT Support Engineers to support a growing portfolio of clients across the Belfast area.This is a fantastic opportunity for graduates or early-career IT professionals who already have around one year of hands-on Service Desk or IT Support experience and are ready to take the next step in a fast-paced, customer-focused environment.You’ll be providing 1st line and 2nd line IT support, working across a range of technologies while gaining exposure to enterprise environments.

What You’ll Be Doing

  • Providing 1st Line/Service Desk IT Support to end users
  • Logging, triaging, and resolving incidents via ticketing systems
  • Supporting Windows 10/11, Microsoft 365, Active Directory
  • Troubleshooting hardware, software, and network issues
  • Escalating complex issues to 2nd/3rd line where required
  • Supporting users across multiple sites in the Belfast area
  • Delivering a high standard of customer service and communication

What We’re Looking For

  • IT/Computer Science/Cyber/Engineering graduate OR equivalent experience
  • Around 12 months’ experience in an IT Service Desk/ICT Support/Helpdesk role
  • Strong understanding of:
    • Windows OS
    • Microsoft 365/Office 365
    • Active Directory (basic user admin)
    • Password resets, hardware/software troubleshooting
  • Full UK driving licence and access to a car (essential)
  • Strong communication skills and a customer-first mindset
  • Ability to manage multiple tickets and priorities

What You’ll Get

  • Clear career progression into 2nd Line/Infrastructure/Cyber
  • Exposure to multiple environments and technologies
  • Ongoing training and certifications
  • Competitive graduate-level salary
  • Supportive team and excellent learning environment
  • Opportunity to work with leading organisations across Northern Ireland

Ideal For Candidates Searching:

  • Graduate IT Jobs Belfast
  • IT Service Desk Jobs NI
  • ICT Support Belfast
  • Junior IT Support Jobs
  • IT Service Desk Analyst
  • Helpdesk Jobs Northern Ireland
  • Entry Level IT Jobs Belfast

Apply Now

If you’re a graduate or early-career IT professional looking to build a long-term career in ICT/IT Support, we’d love to hear from you.
Apply today to be considered for immediate interviews.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Customer Service - Vodafone Ireland
Teleperformance
Multiple locations
Hybrid
Junior - Mid
£12/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office)

Location: Newry

Contract: Fulltime Permanent 40hours
Start Date: Monday 20th April 2026
Hours of Work: Mon – Fri 09:00 – 18:00 (Irish Bank Holidays not worked) - 3 days per month working onsite
Training: Newry, Granite Exchange – 3 weeks

Salary: £12.71 per hour

Teleperformance , is in an exciting partnership with Vodafone Ireland and have a fantastic opportunity for a driven and experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities.

The successful team member will communicate with Vodafone Ireland corporate customers via the telephone, chat or email to help them successfully navigate challenges and issues with their account.

The Role:

The successful candidate will be responsible for supporting the interface between the client and the business ensuring the profitable delivery of an excellent customer experience.  The role will involve the successful candidate building strong working relationships with their chosen Clients and Corporate Account Managers. The role will require you to be the first point of contact for all customers.  Furthermore, you will be responsible for providing insights into customer’s accounts as well as suggesting enhancements that could be made. Occasional customer meetings may take place on the site of the customer.

Customers are everything to us. You will be a role model to our people and ensure they leave every customer smiling, knowing that we are here for them if ever they need help.

Duties:

  • Ability to operate effectively in a fast paced environment with constantly changing priorities.
  • Customer focused attitude in daily interactions.
  • Daily communication with your customer base via call and email
  • Complete necessary admin within your account base on a daily/weekly/monthly basis.
  • Providing weekly/monthly reporting to your customer base and providing analysis to enhance service.
  • Liaise with other departments within the business to ensure full resolution and ownership for your customers.
  • Work in partnership with our client to deliver the best overall experience for your customer.

The Ideal Candidate:

  • Previous Service Management experience is essential.
  • Educated to A-Level standard or equivalent or Experience in working with clients in a Business to Business environment
  • Highly proficient in the use of Microsoft Excel
  • Excellent interpersonal skills with the ability to build rapport and trust with clients and colleagues.
  • The ability to understand and communicate client requirements with a clear, positive and customer-focused message
  • Excellent time management skills
  • A good understanding of call center operations and how to utilize these to deliver client expectations
  • Flexibility to adapt to and manage changing and unexpected situations
  • Strong Negotiation Skills
  • Ability to work under pressure in a target/deadline driven environment, as well as have the ability to manage heavy workloads.
  • An understanding and knowledge of the telecoms market and its competitors or similar, along with an understanding of major competitors.

To Work from Home:

  • You need to have router with broadband connection in your home. A minimum Download speed of 10Mbps and Upload speed of 4Mbps
  • Need to have the ability to work from home in a private room
  • Equipment will be supplied while working from home
  • Have the ability to return to the Contact Centre when crisis ends

The Benefits:

  • Genuine career progression opportunities through our internal development programmes
  • Performance recognition schemes
  • 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2
  • Sports & Social Scheme
  • Free on-site car parking
  • On-site canteen with a great variety of food and & drinks
  • Pure Gym – Discounted membership

Background Check Requirements:

3 years referencing history

Fixnet Service Centre Engineer
Manning Global Ltd
Not Specified
Fully remote
Graduate - Junior
Private salary
RECENTLY POSTED

We are searching for a Fixnet Service Center Engineer to join our business in Poland. The role is fully remote working but the candidate must be in Poland.

Responsibilities:

  • Incident and Event management of multi-vendor IP, Transmission and Voice network equipment
  • Initial troubleshooting of multi-vendor IP, Transmission and Voice network equipment
  • Supporting internal and external departments in troubleshooting network and service issues
  • Management of order, delivery and cancellation process using prescribed workflows and tools
  • Communication with client end-customers (telephone, hotline, email)
  • Communication with client service managers and operations team (telephone, hotline, email)
  • Communication with internal and external suppliers and carriers (telephone, hotline, email)
  • Initiation, coordination and remote support of field services for installation and troubleshooting
  • Timely processing of events and tickets according to prescribed processes and avoiding SLA violations
  • Ensuring high quality of ticket processing with adequate documentation as per work instructions
  • Incident, Escalation and Prioritization management
  • Problem Management to identify and report recurring service and equipment faults
  • Create and maintain technical documentation, workflows and processes related to competence area
  • Contribute to continuous improvement of operational processes and efficiency
  • Support cross domain competence development within the project team
  • 24x7 service coverage according to assigned shift schedule
  • Out of office time & bank holidays support when necessary

Requirements:

  • Good German, at least B2
  • Good written and spoken English
  • Willingness to work shifts 24/7
  • Cross-team support if required
  • Initial experience in customer support, telephone, mail, ticket system
  • Experience in the telecommunications and business customer sector is desirable
  • Understanding of the different types of fixed network technologies, DSL, VDSL, Ethernet, VPN
  • Desirable, experience with Cisco, OneAccess CPE
  • Initial experience with ticket-based systems
  • Ability to work independently and good teamwork skills
Associate Relationship Manager
Pontoon
Warwick
Hybrid
Graduate - Junior
£171/day
RECENTLY POSTED

Job Title: Associate Account Manager

Location: Warwick (1 day per week)

Contract Type: Initial 6 months

Join Us in Powering the Future!

Are you ready to make a significant impact in the energy sector? Our client, a leading organization in high voltage transmission, is on the lookout for an enthusiastic and dedicated Relationship Manager. This pivotal role connects customers to the transmission system in England and Wales and plays a key part in realizing the UK’s net zero ambitions. If you thrive on building relationships and guiding customers through processes, we want to hear from you!

About the Role

In this dynamic position, you’ll serve as the first point of contact for customers looking to connect to our transmission network. Your role is crucial in guiding them through complex connection journeys, ensuring their needs are understood and met throughout the process.

What You’ll Be Doing:

  • Build and Maintain Relationships: Forge strong connections with customers through proactive engagement.
  • Lifecycle Support: Guide customers through the connections life cycle, keeping them informed at every stage.
  • Query Management: Log, manage, and resolve customer queries and complaints promptly.
  • Data Management: Capture accurate customer data and insights in the CRM system.
  • Data Quality Champion: Act as a champion for CRM data quality and customer pipeline accuracy.
  • Clear Communication: Explain TOCO requirements in a straightforward and customer-friendly manner.

What We’re Looking For:

  • Proven experience managing multiple customer or stakeholder relationships.
  • Strong communication and influencing skills.
  • Commercial awareness and negotiation capability.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Experience in relationship or account management is desirable.
  • Familiarity with CRM systems like Salesforce is a plus.

Why Join Us?

By joining our client, you will:

  • Work on nationally significant infrastructure projects.
  • Gain exposure to major customers and regulatory stakeholders.
  • Play a direct role in delivering a cleaner, more resilient energy system for the UK.

If you’re ready to take your career to the next level and make a real difference in the energy sector, apply today! Join us in our mission to empower a sustainable future. We can’t wait to meet you!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Please be advised: if you haven’t heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Recruitment Resourcer
Workforce Staffing Ltd
Redditch
In office
Graduate - Junior
£26,500 - £27,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Redditch
Salary: £26,500 - £27,000 per annum
Hours: Monday to Friday 08:00-16:30 About Us:
At Workforce, we are one of the leading recruitment agencies in the West Midlands, providing thousands of skilled workers to over 700 local businesses across a wide range of sectors. As we continue to grow, we are looking for an ambitious Resourcer to join our busy recruitment Desk This is a fantastic opportunity for an individual with a proactive mindset and a passion for recruitment. At Workforce, we value the contribution of every team member and offer an inclusive, collaborative environment designed to foster growth and success. Why Join Us?
We offer a range of benefits to support your personal and professional development:

Birthday Leave Take your birthday off as a paid holiday

Paid Volunteer Day One paid day to volunteer for a charity of your choice.

Holiday Allowance 25 days annual leave plus Bank Holidays, increasing to 28 days after 3 years of service.

Career Development Ongoing training, coaching, and access to certificated qualifications.

Fast Career Progression We are committed to promoting from within.

Performance-Based Bonuses Uncapped commission with clear, margin-based targets.

Salary Reviews Regular salary increases when key objectives are met (every 6 months).

Health and Wellbeing Support Access to a 24/7 GP advice line, travel insurance, and personal accident cover.

Employee Discounts Enjoy discounts on high street retailers and gym memberships.

Mental Health Support Monthly access to mental health first aiders.

Team Building & Social Events Regular social events, including treasure hunts, murder mystery evenings, and seasonal parties.

Key Responsibilities:
As a Resourcer on our recrutiment Desk, your role will involve:
Client and Candidate Liaison: Collaborating with clients to fully understand their requirements and sourcing the best candidates to meet these needs.

Job Advertising & Candidate Sourcing: Writing and placing effective job advertisements, utilizing marketing tools, job boards, and other sourcing methods to attract top talent.

Candidate Relationship Management: Developing and maintaining strong relationships with candidates, ensuring a positive experience throughout the recruitment process.

Candidate Screening & Selection: Qualifying candidates based on their suitability for both current and future vacancies, conducting thorough interviews and reference checks.

Recruitment Process Management: Overseeing the full recruitment process from initial contact through to placement, ensuring seamless communication between clients and candidates

Administrative Duties:

Ensure all recruitment records are maintained in compliance with relevant legislation.

Keep all candidate paperwork and system data up-to-date, including eligibility to work documentation.

Maintain a clear understanding of Workforce s contracts, terms, and conditions, ensuring these are adhered to during the recruitment process.
Key Competencies:
To be successful in this role, you should have:

Excellent communication and interpersonal skills, with the ability to engage candidates and clients effectively.

Strong organizational skills with attention to detail.

A proactive, self-motivated approach to sourcing and recruiting.

Familiarity with recruitment processes and IT systems is advantageous.

Ability to work effectively within a fast-paced, target-driven environment.

How to Apply:
If you re ready to take the next step in your recruitment career with a company that offers growth, support, and development, we want to hear from you. Please send your CV to (url removed), and we will be in touch soon. We look forward to hearing from you!

Specialist Officer
Colbern Limited
Cambridgeshire
In office
Junior - Mid
£200/day - £268/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Wellbeing Officer

Peterborough

Contract
£200 per day PAYE or £268.91 per day limited paid via umbrella company inside IR35

Our client is looking for an experienced is looking for a Wellbeing Officer

5 days per week based in the office

Location: John Mansfield Campus

To develop constructive relationships with, and provide support to young people on Study

Programmes, 14-19 projects and apprentices. To liaise with outside agencies to understand the support structure that is available across the City for young people.

This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs.

  1. To prioritise the needs and ensure the health, wellbeing and safety of children and

vulnerable adults on Study Programmes, 14-19 projects and apprentices. This will

include supporting learners in crisis and being able to work in situations of a highly

emotional nature.

  1. To be the front of house member of the team, this will include booking meetings for the

team such as learner 1:2:1 s, and steak holder meetings such as Personal Education

Planning, Child in Need, Early Help, Youth Offending and Looked After Child reviews as

well as completing timely attendance monitoring and calls daily.

  1. Contribute to the behaviour management of the learners and, when necessary, organise

corrective action in conjunction with the management team to identify early intervention

strategies to prevent incidents/potential incidents escalating.

  1. Chair meetings and provide statutory reports with external stake holders including:

Personal Education Planning, Child in Need, Early Help, Youth Offending and Looked

After Child reviews.

  1. Manage Designated Person responsibilities as required to safeguard learners.

Maintaining associated records and liaising with all other DP s to ensure practices are

robust. Supporting learners with an out of hours support service relating to safeguarding

if required.

  1. Responsible for safe medication handling and administration in line with policies and

procedure. Following personal care and treatment plans to ensure the safety of learners.

  1. Motivate and support learners who may have additional learning or social needs to

complete training programmes and improve their employability. Differentiating the level

of support according to need.

  1. Provide support for tutors through regular 121 case meetings, to help manage the

learner experience, delivering training to internal staff where needed to maximize learner

safety, welfare and outcomes.

  1. Contribute to the Services statutory responsibilities in terms of PREVENT specifically

contribute to raising awareness (staff and learners) plus maintaining associated records

as necessary.

  1. Review documentation and create a learner profile that specifically plans the learner

journey, highlighting any specific risks or safe way of working. Contribute to tracking

learners who have left, including early leavers to support in to positive destinations where

possible.

  1. To be the lead in the Early Help Assessments, this includes writing detailed summaries

of the need for an EHA and booking relevant meetings for all parties to support the young

person and family.

  1. Supporting learners in crisis and advocating for their welfare by supporting them to

prepare for and participate in any meetings they may attend externally

  1. Complete paperwork, including comprehensive support logs and ensure learner records are maintained in a timely and accurately manner.

PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients

are an equal opportunities employer

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