Contract Length: 6 months (highly extendable)

Location: Remote

Rate: TBC

Overview

We are embarking on a major AI transformation programme, spanning 3-5 years, comprising multiple workstreams and projects across the organisation. One of the key early initiatives within this programme is the design and delivery of an Agent Assist capability, enhancing contact centre interactions through intelligent, conversational AI.

This role will focus on building, configuring, and optimising conversational AI solutions that integrate with IVR and telephony platforms, enabling intelligent call routing, real-time agent support, and improved customer experience. You will work closely with the UC/Telephony team, contact centre stakeholders, and the wider AI programme.

Key Responsibilities

Design, configure, and deliver Conversational AI / Agent Assist solutions using Cognigy AI

Build conversational flows that support intent recognition, natural language understanding (NLU), and context-aware responses

Integrate AI-driven Agent Assist with IVR and telephony platforms, enabling:

Intelligent call routing

Context capture and handover to live agents

‘Warm transfers’ with full conversation history

Collaborate with the UC/Telephony team to align AI flows with call routing logic and voice infrastructure

Configure and optimise solutions primarily through low-code / no-code interfaces, with light scripting where required

Work across multiple AI workstreams as part of a long-term transformation programme

Support testing, tuning, and continuous improvement of conversational experiences

Translate business and contact centre requirements into effective AI-driven solutions

Required Skills & Experience

Proven, hands-on experience delivering solutions using Cognigy AI

Experience building Conversational AI, Virtual Agents, or Agent Assist capabilities

Understanding of IVR routing concepts, including call flows, intents, and escalation paths

Experience integrating AI with contact centre or telephony environments

Comfortable working with UI-driven / configuration-based AI platforms

Strong communication skills and ability to work across technical and non-technical teams

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

TPBN1_UKTJ

Machine Learning Engineer (Python AWS MLOps) Remote UK to £90k

Are you a tech savvy Machine Learning Engineer with experience of implementing ML algorithms into production?

You could be progressing your career in a senior, hands-on role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence; their platform enables an insurance quote to be made to the consumer within 60 seconds, using just 4 clicks.

As a Machine Learning Engineer you’ll join a cross functional team, collaborating with Data Scientists and Software Engineers on complex insurance underwriting and pricing systems. They’ll be a range of projects including data modelling and implementing Machine Learning algorithms, with Greenfield projects in the pipeline around forecasting and pricing.

There’s a collaborative team Agile environment where you’ll participate in technical discussions and have your voice heard, there’s also opportunities to mentor other more junior team members if desired.

Location / WFH:

The company is a big advocate of flexible working and prides itself on DEI; you can go into the London office as often or as little as desired and can work fully remotely from anywhere in England; you can also work at times that suit you.

About you:

• You are a data savvy Machine Learning Engineer with advanced Python coding skills and a strong knowledge of AWS
• You have experience of across the full lifecycle of ML model development including into production
• You’re collaborative, enjoy problem solving and working with others to overcome technical challenges
• You have a good knowledge of modern software engineering best practices, microservices, TDD / DDD, common Design Patterns
• Experience with Databricks, PostgreSQL, Amazon RedShift or MLflow would be great but not essential

What’s in it for you:

As a Machine Learning Engineer (Python AWS) you will earn a competitive package:

• Up to £90k salary
• Remote working including flexible working hours
• Workplace nursery scheme
• Enhanced maternity package
• 25 days holiday plus ability to buy or sell 5 days p/year + extra ‘duvet day’
• Pension, Private Medical and Dental Insurance, Life Assurance, Employee Assistance Programme
• Weekly Yoga and monthly Acupuncture sessions, Headspace membership
• Diverse, inclusive team environment with a range of support networks
• A range of other perks including Perkbox, cycle to work, season ticket loan

Apply now to find out more about this Senior Machine Learning Engineer (Python AWS MLOps) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We’re an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Defi

Global (remote)

Plexus has partnered with a revenue-generating, all-in-one tool for on-chain trading, trusted daily by tens of thousands of active traders and powering over 150 million on-chain trades.They are looking for a Lead Backend Engineer who is passionate for the DeFi space and has a real hunger to work in a lean but highly skilled team.

Responsibilities:

• Build and maintain high-performance backend services with Node.js/Bun.js + TypeScript
• Design and optimize APIs and database queries for a large concurrent user base
• Work with Postgres and Opensearch to power real-time data and analytics
• Collaborate with Product, Design, and users to deliver reliable backend solutions

Requirements:

• 5+years of backend engineering experience with Node.js/Bun.jsandTypescript.
• Strong experience building scalable APIs and high-traffic backend systems.
• Experience withPostgres and blockchain data systems.

Benefits:

• Up to $250k
• Bonus package

If you’re interested, please click “Apply”.

Contract Length: 6 months (highly extendable)

Location: Remote

Rate: TBC

Overview

We are embarking on a major AI transformation programme, spanning 3-5 years, comprising multiple workstreams and projects across the organisation. One of the key early initiatives within this programme is the design and delivery of an Agent Assist capability, enhancing contact centre interactions through intelligent, conversational AI.

This role will focus on building, configuring, and optimising conversational AI solutions that integrate with IVR and telephony platforms, enabling intelligent call routing, real-time agent support, and improved customer experience. You will work closely with the UC/Telephony team, contact centre stakeholders, and the wider AI programme.

Key Responsibilities

• Design, configure, and deliver Conversational AI / Agent Assist solutions using Cognigy AI

• Build conversational flows that support intent recognition, natural language understanding (NLU), and context-aware responses

• Integrate AI-driven Agent Assist with IVR and telephony platforms, enabling:

• Intelligent call routing

• Context capture and handover to live agents

• ‘Warm transfers’ with full conversation history

Collaborate with the UC/Telephony team to align AI flows with call routing logic and voice infrastructureConfigure and optimise solutions primarily through low-code / no-code interfaces, with light scripting where requiredWork across multiple AI workstreams as part of a long-term transformation programmeSupport testing, tuning, and continuous improvement of conversational experiencesTranslate business and contact centre requirements into effective AI-driven solutions

Required Skills & Experience

• Proven, hands-on experience delivering solutions using Cognigy AI
• Experience building Conversational AI, Virtual Agents, or Agent Assist capabilities
• Understanding of IVR routing concepts, including call flows, intents, and escalation paths
• Experience integrating AI with contact centre or telephony environments
• Comfortable working with UI-driven / configuration-based AI platforms
• Strong communication skills and ability to work across technical and non-technical teams

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Company Description

Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain.

The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral.

Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.

Position

As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.

What You’ll Be Doing:

• Providing second line Business Central support to users in multiple countries.
• Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system’s features and functionalities.
• Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
• Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
• Conducting code reviews and ensure the quality and efficiency of the developed customizations.
• Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
• Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
• Staying up-to-date with the latest trends and technologies related to Business Central.
• Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
• Ensuring adherence SLAs & OLAs and provide excellent customer service to internal & external stakeholders

Requirements

What You’ll Bring:

• At least 8 years experience in a Business Central developer role.
• Strong experience in troubleshooting issues in Microsoft Business Central.
• Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
• Experience enhancing & developing D365 Sales, Customer service and customer insights.
• Proficiency in developing in the Microsoft Power Platform.
• Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
• Developing EDI or B2B trading workflows
• Solid understanding of SQL databases and ability to write efficient database queries.
• Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Detail-oriented with a strong commitment to delivering high-quality work.
• Ability to manage multiple priorities and work efficiently in a fast-paced environment.
• Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.

Preferred Skills:

• Knowledge of SSRS & PowerBI would be beneficial but not essential.
• Solid understanding of SQL databases and ability to write efficient database queries
• Experience with integration/middleware platforms (e.g. Boomi)
• Understanding of software development methodologies and best practices.

Other information

Benefits:

• £70,000 per annum
• KPI quarterly bonus scheme
• Excellent contributory pension scheme
• Private Medical Insurance
• Healthcare scheme
• Cycle to work scheme
• Life cover
• Online retail discounts
• Full training and development programme
• Mentoring opportunities
• Opportunities for promotion and career progression

Our Commitment to Inclusion:

At QBS, we believe diversity isnt just a box to tick, its the engine that drives innovation, creativity, and growth. Were building a culture where everyone belongs, every voice is heard, and every perspective is valued.

We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether youre starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.

Mid-Level Database Developer (PostgreSQL) - Inside IR35
Healthcare Sector Contract Type: Inside IR35 £450pd Location: Fully Remote (UK-based candidates only)
Role Overview
We are seeking Mid-Level PostgreSQL Database Developers to join the team and support the upgrade and deployment of cloud infrastructure for a key healthcare system, preparing for an upcoming application update. This role offers the opportunity to work in a mission-driven healthcare environment on modern database infrastructure and cloud technologies.
Working Hours

• 2 roles: Standard hours, Monday to Friday, 9:00 - 17:00
• 2 roles: Evening and weekend shifts (hours to be discussed during interview)

Key Responsibilities

• Design, develop, and maintain PostgreSQL databases to support application upgrades.
• Support the deployment of cloud-based infrastructure in preparation for a major system update.
• Optimize queries, indexes, and schema design for performance improvements.
• Collaborate with DevOps and application teams to ensure seamless integration.
• Utilize CI/CD pipelines and version control tools for database releases.

Essential Skills & Experience

• Proven commercial experience in PostgreSQL database development and administration.
• Strong SQL skills and deep understanding of relational database design principles.
• Solid knowledge of performance tuning, indexing, and query optimization.
• Hands-on experience with cloud database services such as AWS RDS or Azure PostgreSQL.
• Familiarity with CI/CD pipelines and Git version control.

Additional Information

• IR35 Status: Inside IR35 (engagement via approved umbrella company)
• Category: Healthcare technology / Cloud infrastructure
• Work Setup: Fully remote - candidates must be located within the United Kingdom

Senior DevOps Engineer / Senior Site Reliability Engineer

Fully Remote working for candidates based in the UK

Salary £80k to £100k (depending on experience) + Benefits

We are looking for a Senior DevOps Engineer that has strong C# code knowledge combined with strong knowledge of DevOps tools like Kubernetes (EKS or ideally AKS) and Azure or AWS Cloud platform. We are looking for a SRE or DevOps Engineer with a strong understanding of C# code combined with experience of monitoring tools like DataDog, Grafana and Prometheus to join a growing global Cloud Infrastructure team supporting SaaS products.

Our client are a Global Digital SaaS Software Company have a fantastic fully remote opportunity for an experienced Senior DevOps Engineer to join their UK Cloud Infrastructure team.

Site Reliability Engineers at this company are responsible for keeping the SaaS products running properly. Using concepts of software and systems engineering, they work to improve the reliability of all cloud systems while keeping levels of manual work low. DevOps are expected to be experienced in software engineering principals, operational discipline, and automation.

The Cloud and DevOps team work on a fully remote basis and work in conjunction with their US and Australian teams as well. This company are a market leader in Student community management software, this company’s unique SaaS platform is an essential platform in the life of millions of University students across the globe.

In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation. You’ll be joining our Platforms teams with globally-dispersed Site Reliability and Platform Engineers in a “follow the sun” model to operate our products on a multi-region cloud platform.

Role Responsibilities:

* Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design

* Identify and implement technical solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks.

* Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents

* Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth

* Conduct performance tests to identify and remediate bottlenecks

* Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code.

* Monitor, review and tune databases to ensure high availability and performance

* Collaborate with product engineering teams to design/build fit-for-purpose and observable software

Required Skills and Experience:

* Proven experience in a SR DevOps / Site Reliability Engineering role

* Having strong code experience of C# or similar OO development language.

* Experience of supporting .Net applications as a SRE or DevOps Engineer

* Production experience operating containerization technologies - ideally with Kubernetes and/or Docker. Strong preference for AKS or EKS experience as well.

* Proficiency with one or more public cloud providers such as Azure, AWS or GCP

* Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation.

* Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar.

* Proven track record of maintaining highly-available and performant production environments.

* Ability to identify and implement effective mitigation strategies and operational playbooks.

Useful / Bonus Skills to have:

* Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy

* Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus

* Experience in database management/performance tuning, particularly MSSQL.

Employee benefits:

* Opportunity to be a part of a 30+ year well-established, high-performance SaaS company.

* Excellent Company Pension scheme and Life Insurance,

* Excellent holiday allowance.

* A supportive team environment with emphasis on learning and development opportunities

* Working with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

This Senior Site Reliability Engineer role is working for a market leading global software company and this job is part of a large program of change and improvement in their Cloud SaaS products over the coming years. If you are looking for an interesting SRE role with a forward-thinking global organisation, then this would be a tremendous career opportunity to consider.

Please apply with your CV to find out more.

e apply with your CV to find out more

C# Software Developer / .NET Developer (.NET 8, Azure) Remote / Hybrid – Bristol £45,000 – £55,000 + ~10% Annual Bonus + benefits Keywords: C#, .NET Developer, ASP.NET Core, .NET 8, Azure, SQL Server, Azure DevOps, Software Engineer, Microsoft Stack Company Overview Our client is a market-leading Microsoft-focused software development company with nearly 30 years’ experience delivering scalable, enterprise-grade web applications. They build modern systems that have a real-world impact, using the latest Microsoft .NET and Azure technologies. The business is a Microsoft Partner and a certified Investor in People, with a strong focus on developer quality, collaboration, and long-term career growth. Location & Working Model This role offers fully remote or hybrid working. The Bristol office is available but attendance is optional. The Role We are looking for an experienced C# Software Developer / .NET Developer to work on modern web applications using ASP.NET Core (.NET 8) in an Azure cloud environment. You’ll collaborate with product owners, testers, and other developers to design, build, and maintain high-quality software used by enterprise customers. Key Responsibilities * Develop and maintain applications using C#, ASP.NET Core, and .NET 8 * Build and optimise backend services and APIs * Work with SQL Server data solutions * Collaborate in Agile teams with product managers and QA * Participate in code reviews and technical improvements * Use Azure and Azure DevOps for cloud deployment and CI/CD * Write clean, testable code (unit & integration tests) Required Skills & Experience Essential: * Commercial experience as a C# / .NET Software Developer * Strong ASP.NET Core knowledge * SQL Server experience * Azure exposure * Understanding of testing practices Desirable: * Azure DevOps * JavaScript, HTML, CSS * Agile experience Salary & Benefits * £45,000 – £55,000 base salary * Annual bonus of approximately 10% * Remote / hybrid working * Flexible hours * Training and development * Supportive team culture How to Apply Apply now or submit your CV to Jamie Smith at Ballantyne Technology. Ballantyne Technology operates as an employment agency for its clients

Role: SQL DBA - Data Foundations - Only SC Cleared Candidates

Location: Remote, United Kingdom

Duration - 12 months +

Rate - Upto £650/Day Inside IR35

We are looking for an experienced SQL DBA to join a growing Data Foundations team responsible for enterprise-grade database platforms and data architecture.

If you’re passionate about database engineering, schema design, and data modelling across complex environments - this role is for you.

Role Overview

As a DBA/SQL Engineer, you will design, optimize, and maintain robust database systems that underpin critical business applications and analytics platforms. You will play a key role in shaping data foundations, ensuring performance, scalability, and governance across multiple technologies.

Key Responsibilities

• Database administration, engineering, and performance tuning
• Advanced SQL development and optimization
• Schema design and logical/physical data modelling
• Development using Oracle SQL & PL/SQL
• Support and management of DB2 environments
• Work with Cloudera Hadoop ecosystems
• Ensure data integrity, security, backup & recovery processes
• Collaborate with data architects and engineering teams on platform improvements

Required Experience

• Strong DBA background across enterprise environments
• Advanced Oracle SQL & PL/SQL development
• Experience with DB2 database platforms
• Exposure to Cloudera Hadoop
• Strong data modelling capability (conceptual, logical, physical)
• Schema design and database engineering experience
• Performance tuning and query optimization expertise

Desirable Skills

• Experience in large-scale, high-volume data platforms
• Data governance & regulatory environment exposure
• Automation & Scripting (Shell/Python)
• DevOps-aware database practices

Please share your CV at (see below)

Hiring: SAS Viya/SAS Platform Engineer - Only SC Cleared candidates

Location: United Kingdom, Remote role

Duration - 12 months+ Contract

Rate - Upto £650/Day inside IR35

We are currently seeking an experienced SAS Viya/SAS Platform Engineer to join a high-performing data & analytics team delivering enterprise-grade SAS environments.

If you’re passionate about SAS infrastructure, platform operations, and large-scale ETL/SAS migrations - we’d love to hear from you.

Role Overview

As a SAS Platform Engineer, you will be responsible for designing, implementing, maintaining, and optimizing SAS environments (including SAS Viya). You will play a key role in platform engineering, operational support, and migration initiatives.

Key Responsibilities

• Administration & support of SAS Viya and SAS 9.x environments
• SAS infrastructure design, build, and platform operations
• Performance tuning, monitoring, and troubleshooting
• ETL workflows and SAS migration projects (on-prem - cloud/version upgrades)
• Deployment automation and CI/CD integration
• Environment patching, upgrades, and security hardening
• Collaboration with DevOps, Cloud, and Data Engineering teams

Required Experience

• Strong experience with SAS Viya architecture & administration
• Proven background as:

• SAS Platform Engineer
• SAS Infrastructure Engineer

• Deep understanding of:

• SAS Metadata, SAS Grid, SAS Compute
• Linux system administration
• Kubernetes (for Viya 4)
• Cloud platforms (AWS/Azure/GCP preferred)

• ETL processing & SAS Migration experience
• Infrastructure-as-Code and automation exposure (Terraform, Ansible, etc.)

Nice to Have

• Experience with containerized SAS deployments
• DevOps tooling (Git, Jenkins, Azure DevOps)
• Monitoring tools (Prometheus, Grafana)
• Financial services/regulated environment exposure

Please share your CV at (see below)

*SC CLEARED*
AI Developer
6 Month contract initially
Location: Remote
Rate: £Market rates p/d (via Umbrella company)

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for an AI Developer to join the team.

Key Skills & Experience:
AI software development
o Proof of concept development
o LLM Stack (eg oLlama + LangChain)
o Scikit Learn
o Transition from synthetic data to production data o Agile Scrum

This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Looking for a Golang engineering role where you can work remotely within a startup environment? We re helping our Cardiff based client to scale up the engineering team.

About the company:

• Although they are a scale up company, they are backed by a household name so they have the best of both worlds: a fun, fast paced environment but with financial security and an established reputation.
• They have a remote set up where you can work anywhere from the UK and never have to visit the office. You are welcome to join the socials though!
• Personality fit is as important as technical capabilities, which means the culture is relaxed with no egos.
• They offer a structured road map in terms of progression and they provide a budget for learning and development

About you:

• As mid-level Software Engineer, you will have commercial experience of Golang with either AWS, Azure or Kubernetes.
• We re looking for the right balance between having a passion for everything modern tech/cloud infrastructure and confident; as a collaborative team, we want people to roll up their sleeves and help other teams when needed.
• You have an inquisitive nature and want to constantly develop your skills. If there s a newer tool that might be more efficient, you ll research how it can impact the team s delivery.
• You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions.

About the role:

• This team s tech stack: Golang, Docker, AWS (EKS, DynamoDB, Lambdas, S3, state machine) and Gitlab
• Wider teams tech stacks: Python, Java, TypeScript, Kubernetes & Azure
• They work in an Agile Scrum methodology with daily standups and retrospective planning

Next steps Easy, apply for the role and we ll be in touch.

Contract Length: 6 months (highly extendable)

Location: Remote

Rate: TBC

Overview

We are embarking on a major AI transformation programme, spanning 3-5 years, comprising multiple workstreams and projects across the organisation. One of the key early initiatives within this programme is the design and delivery of an Agent Assist capability, enhancing contact centre interactions through intelligent, conversational AI.

This role will focus on building, configuring, and optimising conversational AI solutions that integrate with IVR and telephony platforms, enabling intelligent call routing, real-time agent support, and improved customer experience. You will work closely with the UC/Telephony team, contact centre stakeholders, and the wider AI programme.

Key Responsibilities

• Design, configure, and deliver Conversational AI / Agent Assist solutions using Cognigy AI
• Build conversational flows that support intent recognition, natural language understanding (NLU), and context-aware responses
• Integrate AI-driven Agent Assist with IVR and telephony platforms, enabling:

• Intelligent call routing
• Context capture and handover to live agents
• “Warm transfers” with full conversation history

• Collaborate with the UC/Telephony team to align AI flows with call routing logic and voice infrastructure
• Configure and optimise solutions primarily through low-code / no-code interfaces, with light scripting where required
• Work across multiple AI workstreams as part of a long-term transformation programme
• Support testing, tuning, and continuous improvement of conversational experiences
• Translate business and contact centre requirements into effective AI-driven solutions

Required Skills & Experience

• Proven, hands-on experience delivering solutions using Cognigy AI
• Experience building Conversational AI, Virtual Agents, or Agent Assist capabilities
• Understanding of IVR routing concepts, including call flows, intents, and escalation paths
• Experience integrating AI with contact centre or telephony environments
• Comfortable working with UI-driven / configuration-based AI platforms
• Strong communication skills and ability to work across technical and non-technical teams

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Our client, a leading organisation in the Defence & Security sector, is seeking a talented SAP ABAP FIORI DevOps Engineer for a 3-month contract. This remote opportunity is perfect for a skilled professional looking to contribute to impactful projects within a secure and innovative environment.

Key Responsibilities:

• Responsible for the design, configuration and development, supporting the customised and standard Fiori Front end, Odata services and integration components (PI adapter Engine, IDOC, JDBC, SOAP) solutions; their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components.
• Design, develop, and implement SAP FIORI applications. Collaborate with business users to understand and analyze requirements.
• Develop custom SAP UI5 applications to meet project specifications. Work with SAP back-end systems to integrate UI components.
• Ensure the usability and performance of developed applications. Provide technical support and maintenance for existing SAP FIORI applications. Participate in code reviews and ensure compliance with best practices.
• Responsible for adhering to standards, governance and best practices set out by the Product Architects, and responsible for mitigating technical debt/risks/issues.
• Responsible for being an active contributor in the DevOps team, supporting the application, resolving incidents/problems related to SAP UI5/ FIORI, reducing technical debt and developing new features to help enable the business through ERP.
• Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team.
• Diagnosing service delivery problems and initiating actions to maintain or improve levels of service.
• Responsible for proactively driving down the volume of incident and problem tickets by addressing the root cause and /or Product knowledge gaps in the business.
• Directly working with peers, business stakeholders and Product Analysts by helping refine the requirements and translating them into Fiori and ABAP functional and technical designs.
• Responsible, alongside other Product Engineers, producing cross module designs that are complementary of each other and promote continuity of knowledge across the team.
• Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle.

Job Requirements:

• Track record of successful delivery playing an active part in the implementation of SAP ERP and integrated enterprise systems for medium to large organisations.
• Hands on experience in designing, developing, configuring, supporting customised and standard Fiori wireframes/applications, Launch Pad, Odata services, configuring Netweaver Gateway.
• Proven experience as an SAP UI5/ FIORI Consultant or similar role, strong knowledge of SAP FIORI architecture and SAP UI5 framework.
• Familiarity with development tools like Eclipse or SAP Web IDE.
• Understanding of SAP backend technologies and integration points.
• Solid understanding of Fiori / UI5 software components and architecture.
• 2 to 3 years of ABAP development experience (reports, forms, dialog programming, OOP, workflow, interface, enhancement).
• Knowledge of MVC framework for UI, SAPUI5, HTML5 and JavaScript.
• Knowledge of OData and SAP NetWeaver Gateway.
• Analytical approach to problem-solving using SAP notes and SAP Help; ability to use technology to solve business problems.
• In-depth understanding of an end-to-end SAP software development lifecycle in an agile or waterfall environment.

Contract Information:

• 3-month duration
• Remote working
• Contract rate: as specified

If you have the necessary skills and experience in SAP, and are ready for a challenging and rewarding role in the Defence & Security sector, we would love to hear from you. Apply now to join our client’s team and make a significant impact on their projects.

Remote with occasional travel to London
Initial 3-month Contract
650 - 750, Inside IR35

We’re recruiting for a DevOps Engineer - Grafana to support a Global IT Services Provider to support an initial 3-month engagement; this role will focus primarily on dashboard creation and enhancing observability capabilities, while supporting the wider engineering team.

Key Responsibilities:

• Create, develop and optimise Grafana dashboards to support operational and business insights
• Work closely with engineering and DevOps teams to translate monitoring requirements into effective visualisations
• Support and enhance existing Grafana implementations
• Provide guidance and best practice around dashboard design, metrics and observability
• Collaborate with the wider team to improve monitoring and reporting capabilities

Requirements:

• Proven commercial experience as a DevOps Engineer with hands-on Grafana implementation and dashboard development experience
• Financial Services experience is desirable
• Good understanding of monitoring and observability principles
• Experience with Grafana Alloy is desirable but not essential

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Data & AI - LLM Model Developer (PySpark & AWS)Contract | UK Fully Remote | Inside IR35

We’re supporting a large-scale data and AI transformation programme. We are looking for an experienced Data & AI - LLM Model Developer with advanced PySpark and AWS expertise to help modernise complex, Legacy data platforms.

This is a hands-on contract role where you’ll play a key part in SAS-to-PySpark migration, building scalable, cloud-native data pipelines and delivering production-ready solutions in a regulated environment.

What you’ll be doing

• Designing, developing, and optimising PySpark-based data pipelines on AWS
• Converting Legacy SAS workloads to PySpark, using automated migration tools and manual optimisation
• Refactoring and stabilising existing data workflows into modern cloud architectures
• Optimising Spark workloads for performance, scalability, and cost efficiency
• Working closely with engineers and stakeholders to deliver reliable, high-quality data solutions

Essential skills

• PySpark - P3 (Advanced): strong hands-on experience building production-grade Spark solutions
• AWS - P3 (Advanced): EMR, Glue, S3, Athena (and related services)
• Experience using automated migration tools for large-scale code or data modernisation
• Strong SQL and data engineering fundamentals
• Experience working with distributed data processing and cloud platforms

Nice to have

• Exposure to SAS or Legacy analytics platforms
• Experience in banking or financial services
• CI/CD, Git-based workflows, or DevOps tooling

Why this role?

• Fully remote (UK-based) contract
• Long-term transformation programme with real technical depth
• Modern cloud and data stack
• Outside-the-box problem solving, not just maintenance work

Solution Engineer

Neo4j

In this role, you will be responsible for building and operating a Neo4j-based data platform, covering graph data modelling, pipelines, and APIs.

March

3mo + possible extension

We are looking for a Solution Engineer for our client, with primary responsibility for data modelling, development, and maintenance of a platform based on Neo4j, Airflow data pipelines, and GraphQL APIs.

Your responsibilities include:

• Operating and maintaining Neo4j Enterprise, including upgrades, monitoring, and capacity planning
• Designing and evolving graph data models and Cypher queries to support business use cases
• Building and maintaining ETL pipelines with Airflow using Python and SQL
• Integrating new data sources from enterprise core systems
• Managing and versioning GraphQL schemas and APIs
• Ensuring the reliability and supportability of a business-critical platform
• Operating the platform as a service, including observability, support models, and collaboration with architects, developers, and business stakeholders

Requirements:

• Hands-on experience with Neo4j (mandatory)
• Solid background in data engineering and software development
• Knowledge of Python and SQL
• Experience with cloud-based development, DevOps practices, and Agile ways of working
• Familiarity with Airflow and GraphQL (or strong willingness to deepen expertise)
• Excellent spoken and written English

Avaloq Senior Developer - Remote (UK) - 10-Month Contract
Location: Office in Scotland, UK (Remote Role)
Rate: £674 per day (InsideIR35)
Contract: 10 Months
Start: ASAP (Urgent Requirement)

We are seeking an experienced Avaloq Senior Developer to join a major banking programme. All approvals are in place, and the role will be live in Beeline shortly - however, due to the urgency, we are beginning candidate sourcing immediately.

Role Overview
You will be responsible for the end-to-end design, implementation, customization, and unit testing of solutions within the Avaloq Banking Suite. The ideal candidate will have strong hands-on experience delivering high-quality parameterization, Scripting, and module enhancements aligned to both functional and regulatory requirements.

Key Responsibilities
Implement Avaloq parameterization, customizations, and script packages

Develop and enhance Avaloq modules including:

Reports

Workflows

Context Actions

Order Validations

Keys & Additions

Other core banking functions

Deliver high-quality technical solutions with strong documentation and unit testing

Collaborate with functional teams to ensure alignment with business and regulatory needs

How to Apply
Please share suitable profiles via email ASAP due to the urgent nature of this requirement.

We’re working with a well established, technology driven organisation seeking a Senior IBM i/RPG Developer to join their core technology team.

You’ll play a lead role in shaping, modernising, and optimising mission-critical IBM i applications, taking ownership not only of development, but also environment builds, release management, and DevOps practices across the IBM i platform.

If you’re someone who enjoys combining deep technical expertise with process improvement and automation, this could be a brilliant next step.

The Role

As a senior member of the team, you will:

Lead the development, deployment, and maintenance of core IBM i applications
Drive modern development standards using free-form RPG and SQL
Implement and enhance CI/CD and DevOps capabilities on the IBM i platform
Own release cycles and environment management across Dev, QA, and Production
Help modernise and automate Legacy processes to improve delivery efficiency and reliability

This is a hands on, technically strategic role where you’ll influence how software is built and released across the organisation.

What You’ll Bring

Core Technical Expertise
10+ years’ IBM i development experience

Strong experience with:

ILE RPG
RPG IV (free-form)
CL
SQL
Deep understanding of IBM i environment structures, library management, and system utilities
Experience developing and consuming SOAP/REST web services using Integrated Web Services (IWS)
Strong knowledge of DB2 for i and advanced SQL techniques

DevOps & Tooling Experience

Hands-on experience with source control systems (Git, SVN) and modern branching strategies
Experience implementing CI/CD pipelines in IBM i or hybrid environments
Familiarity with build tools such as Jenkins, GitLab CI, or Azure Pipelines

Strong understanding of DevOps principles:

Automation
Continuous Integration
Continuous Delivery
Environment consistency
Release & Environment Management
Proven experience managing release cycles and deployment pipelines
Building and maintaining Dev, QA, and Production environments

Familiarity with change management tools such as:

Jira
ServiceNow
Rocket Aldon
ARCAD
TurnOver

Senior Web Developer (WordPress)

Location: Remote

The Role

Currently on the lookout for a Senior Web Developer with strong WordPress experience to join a fast paced, modern engineering team. You’ll collaborate closely with Project Managers and fellow Developers to architect, build, and maintain secure, performant digital platforms.

This role is ideal for a developer who enjoys solving complex technical challenges, takes ownership of their work, and contributes to raising engineering standards across the team. You’ll play a key part in mentoring others, guiding technical decisions, and supporting cross-project collaboration.

What You’ll Do

• Build and maintain high-quality, secure, and scalable WordPress-based digital products
• Architect features, components, and systems at a project level
• Provide code reviews and mentorship to other engineers
• Develop custom Gutenberg blocks and components
• Troubleshoot and debug issues effectively
• Identify and address performance, security, and maintainability improvements
• Contribute to architectural decisions and technical documentation
• Collaborate with designers to turn static designs into reusable, flexible components
• Participate professionally in client meetings and technical discussions
• Estimate development tasks (training provided)
• Manage your workload across multiple concurrent tasks

What We’re Looking For

You don’t need every item, but you’ll thrive if you have most of the following:

• 4-5 years of professional WordPress development experience
• Strong PHP and/or JavaScript skills
• Familiarity with modern web development (vanilla JS, React, or similar frameworks)
• Hands-on experience with Gutenberg and custom block development
• Strong debugging skills
• Good understanding of MySQL and database-driven applications
• Experience working with RESTful APIs
• Awareness of performance and security best practices
• Ability to clearly communicate with technical and non-technical stakeholders
• Strong organisational skills with the ability to juggle multiple tasks

What’s in It for You

• £500 annual training budget for professional development and conferences
• Remote-first working
• Supportive, positive team environment
• Dedicated learning and development time
• Employee Assistance Programme
• Discounts via a corporate rewards platform (restaurants, cinema, retail)
• High-quality Apple equipment provided

We are looking for an experienced CRM Developer to join our reputable client’s team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live CRM ecosystem.

The Role

You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft’s regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate.

Key Responsibilities

• Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking changes
• Supporting and fixing plugins, customisation’s and additions within the CRM.
• Continuous monitoring of views, dashboards, and mailboxes for performance or system errors, escalating and resolving issues where required
• Deploying CRM solutions and implementing improvements to reduce technical debt
• Supporting data cleansing and data quality tooling within Dynamics 365
• Investigating and helping to establish CI/CD pipelines for improved deployment processes

Skills & Experience Required

• Strong hands-on experience with Microsoft Dynamics 365, particularly:

• Sales Module
• Customer Insights & Journey Module

• Experience supporting and implementing coded solutions within Dynamics 365 (ideally using Visual Studio Code)
• Proven experience using and maintaining Power Automate Flows
• Understanding of data cleansing and data integrity processes within CRM platforms
• Ability to troubleshoot, maintain, and continuously improve a live CRM environment

Desirable Skills

• JavaScript development experience
• .NET development experience
• Exposure to CI/CD or DevOps pipelines within a CRM or Microsoft ecosystem

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.